Service is fast. The gentlemen who helped me were very nice and professional. Will be returning.read more

This is by far my favorite valvoline to go to. I've been to this location several times for my oil…read morechange and the customer service has been exceptional each time.

The young lady at Lot 22 was very helpful…read more She explained the importance of dark bottles, harvest dates, polyphenol counts, etc. In addition, she offered samples of different varieties in order to determine my taste preference. I highly recommend Lot 22 and will be a regular customer!

Absolutely loved the olive oil! The service was amazing and Alexis was so kind and welcoming…read more I'll definitely be back!

Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I wanted to give ZERO stars, but this app doesn't allow it unfortunately! We drove through here…read moretoday for what we thought was a simple oil change and tire rotation on our way back home up the mountain. Biggest mistake of our life! We started regretting it, after an hour of sitting in the car bay with multiple employees apologizing for the wait, and making small talk with us, we smiled and said no problem. Well it ended up being a freaking problem!! Little did we know a problem it would end up costing us big! Sharlee was the girl, definitely cannot call her a tech of any kind, that did the tire rotation...‍ we knew we were screwed when she walked up to our window and said, "I'm sorry", holding not ONE but TWO stripped out lugs. FROM THE SAME TIRE! I get that we cannot expect actual mechanics working at a drive through oil place, but at least have competent individuals that don't look like their lunch hour was spent swinging from trees while picking fleas off eachother! Anyway, let's keep this circus going by telling us not to worry, we are sending you to our mechanic down the road called "R" CAR. Go see Juan she said. He knows your coming, and we are covering it entirely. Well one thing this Sharlee girl knows how to do is LIE. She is a master at that. This guy Juan had no idea we were coming, nor any intentions on not charging us. Which essentially was probably for the better since he had several people waiting to deal with him over cars that he messed up. Don't believe me? Go check out the reviews on yelp for R CAR in Redlands. You're welcome. Fast forward ANOTHER HOUR later. We ended up taking our car to American Tire Depot down the road. I'm pretty certain I heard angels and the sky parted! Rich greeted us with welcoming wrenches and said oh yea I've seen this before. A few hundred dollars and an hour and a half later we were on our way up the mountain. Safely. I called to speak with customer care at Valvoline and got nowhere. So I'm moving on to The Better Business Bureau and small claims, oh and maybe a Tik Tok video I can attempt to go viral. At this point I don't even care. But feel they should pay the $400 out of pocket that we did not plan on when deciding to go to Valvoline for an oil change!

Dominic was friendly, randy was professional. The entire building is clean and family friendly…read more Would definitely recommend

So here's the thing, I sm a Beaumont resident, the Beaumont location is a lot closer to me... but…read morewhen you call and deal with rude ppl you go elsewhere. I like Les Schwab I've for the most part have had good service, with the exception of the same guy from Beaumont. I called this location & spoke with Enrique, honestly this dude I feel went above and beyond. I made a same day appointment to get my rear breaks & rotors done, and he was ready to serve me! Got my car serviced within a couple hours, a reasonable price (for today's market) and I'm happy. Thank you Enrique for a job well done! Everyone at this location was very helpful and greeted you as they cxmd in contact. I'll be back here again.

I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

Amazing communication, transparency, turnaround time, quality of work, and (most importantly)…read morecustomer service. I can't recommend this place enough. It's a breath of fresh air to hire an automotive staff that is happy and eager to help with your repairs. The staff at Discount Auto constantly kept me updated and in the loop on the status of my vehicle and its repairs. Not only was the front office staff pleasant to work with, but the technician that worked on my truck was a delight to speak with too. The shop was able to take my truck in the same day that I called to inquire, diagnosed it quickly, and fixed the issue in a very timely manner. All in all, they've set the standard for automotive repair and servicing. Highly recommended

Second day in a row attempting to get an oil change from here…read more The man came out and said that they were waiting for oil guy. The day before. We've been here before and he can only do the oil change on the opposite. Came back this morning and still the same problem .. you are an oil change place!!! Such a waste of time. I will not recommend this place unless you want to keep having to come back. ZERO STARS!!

This place is a hidden gem. I have been taking my vehicles here for 14 years and have always had a…read morepleasant experience. They are always courteous and quick. I fully recommend taking your vehicles here for your oil change service.

I had front struts, rear shocks, control arms, ball joints, pretty much my whole suspension that…read morehad rubber attached was replaced. Fernando answered all my questions, was very friendly and knowledgeable. He even responded after hours. Incredible customer service!! After all work was completed he showed me the parts he replaced that failed/were failing. Never had Toyota do that. It was my first time working with him and I will be back. Definitely a money saver compared to the dealership and his guys found stuff that Toyota's techs missed. Car rides great!

They did a great job on servicing my moms car. Super honest mechanics and very fairly priced on all…read morethe work. Can't recommend enough!

Thank you for being an awesome car wash provider and oil change provider…read more.. Specifically, their attention to detail, complete explanation of what services were provided and/or what furthered services could be offered, if needed... As an example, Nick explained some of the new added features of the self-serve car wash, which was much appreciated... In summary, thank you so much for continuing to provide consistent services... Gilbert Turnquist

Just went to get an oil change on my Honda and was welcomed with such kindness. Service was quick…read moreand easy and even changed my air filter. The gentleman that helped me, let me know about others issues that needed to be aware of and explained if in the future, I can just walk in and they will take care of it. I will recommend this location to my friends and family. Thank you.

Ken & Nick went above and beyond helping us with some stubborn tires on our Porsche. They took…read moretheir time mounting and balancing them and made sure everything was done correctly - their attention to detail, patience, and professionalism really stood out. We truly appreciate the extra effort they put in to get the job done right. Excellent service from both of them - we highly recommend Ken & Nick!

First experience i took my wife's van into the redlands shop for work was advised by service…read moremanager that tires were legally bald. I decided to have them replaced. My wife picks up the van and was driving for two weeks and I looked at the tires and they were the old ones. They charged me to replace and for tires but never installed them. After some back and forth the made it right. Fast forward a few years I decided to trust pep boys again and go to the yucaipa store for my son's vintage car. We had work done on the sending unit on our gas tank. We got the car back and went to gas up and gas is pouring out from under the car. Took it back immediately and dealt with Kenneth the store manager and he was very argumentative about the whole situation. I was concerned because this is the second time pep boys sent me home with an unsafe car. After arguing with us the did repair the leak. The newest experience is when my son's spare is leaking. We took it in and they gave him a hard time about it. He was mad and reminded them of the previous issues we have had and how Kenneth was responsible for letting unsafe work leave his shop. We had to go back the next morning and we talked with Kenneth. After some arguing he took our tire in back to see what's up, he calls us into the service area. Shows us a leak at the bead and says it is our fault the tire is leaking. I stated it was shoddy repair work and the tech did not clean the rim and seal the bead properly. He had an attitude said he could fix it but won't because we got pissed off. Gets in my face makes threats about if I were to touch him he waste me or something like that. Proceeds to cuss at me. Overall not a good experience I would not recommend pep boys

Friendly and informative staff. They were pretty slammed and still managed to get me out the door…read moreat a reasonable time. Got a brand new set of tires and an alignment Prices on service are reasonable as well. Overall solid experience.

The technicians are very nice and polite. They have good customer service. They always take good…read morecare of my car. I make an appointment to have it serviced for oil a transmission change and they did a great job and the price is fair and I always take my car I only live a half a mile from there. It's very convenient and also I noticed that every day they're packed with cars to be worked on that's a good sign that they're doing a good Job