I was so happy to get service within two hours of calling for a leaking shut off valve.

Professional and respondsible along with being honest and fair. We called them at 3:00 PM and they were on the job site by 4:00 PM and did a great job at a fair price. Western knows how to take care of business. Thank you read more

They don't like to spend more time to figure out what are exact problems & issues fundamentally in there and give any advice to the customers if there's a persistent plumbing issue & problem. They welcome your service calls frequently. read more

Great to work with , Robert was very professional. would recommend New tankless water heater Laundry box read more

I was given a quote of $250 just to replace a toilet water shutoff valve, water fill valve & flapper. And...I had all the parts that I bought. Way too expensive I think. Normally, I do stuff like this myself, however, this time could not get the shutoff valve off...hence my calling a professional. read more

We lost our house in Altadena's Eaton fire. We moved into a condo with no working toilets and other major plumbing issues. Christian came over in an emergency service and quick fixed 2 of the toilets and never handed us a bill. Of course, we had him back 2 days later to replace the toilets, water heater and fix other major issues. He and Rob worked tirelessly for hours and gave us a very fair price. They were both understanding and empathetic to our plight and we way beyond helpful. Their service was a bright spot in a very dark week. I absolutely recommend their business to anyone for anything. You never appreciate things fully until they are gone. Can't thank these guys enough read more

I am satisfied with Daniel's services to replace my water heater. He was very knowledgeable, presented me with various options to choose from, tested for gas leaks, and educated me on how to set the water heater temperature and use the emergency shutoff. He did not try to intimidate me or pressure me into the most expensive option. I will use his services again in the future and highly recommend him to anyone who needs plumbing or water heater services. read more

These guys are great! Heads up though, at least as of the time I'm writing this, the phone number shown on Yelp and Google are wrong... see their website for proper phone. They answered the phone quickly. Had someone come out to do an inspection and estimate the next day. Had the work completed on time and UNDER budget the following day. Friendly and professional and tidy. Jairo was the fellow that came both days, and he was great. Josh came with him on the second day and Vinny accompanied Jairo on day #1, and both of them were friendly and wonderful too. Big fan of this company based on my experience. read more

Pablo was fantastic! When our usual and excellent plummer Andrew was out of town and I almost forgot about Western Rooter and called another company who advertised a cheap $77 special, but gave me an estimate of $625! Andrew told me to call Western Rooter and they sent Pablo. Pablo came out and "problem solved" in a better fashion and ran 120 or 110 Feet? to the street and cleared the line no worries for $165. More than Andrew, but WAY less than the other company and it worked well. Pablo was honest and fair and gained my confidence. Thank you Pablo for being straightforward and not over selling... Good work at a fair price. read more

Elias and team were simply amazing within 24 hours they were able to dig up and replace our sewer pipe. Over the years Western Rooter has been our go to plumbers and their prices are affordable and reasonable. They will work with you. They guarantee their work and give suggestions for maintenance. They don't try to unnecessarily upsell you. A business you can trust. read more

We had a very leaky faucet in the shower. Carlos called ahead to ask if he could start sooner, which I appreciated! When he arrived he detected the problem, and verbally gave me a rough estimate. He finished in a matter of minutes, and was on to the next job. He was very polite and friendly. I have had 2 experiences with Western Rooter, and they have been very good ones. I would highly recommend them. read more

The plumber, Richie was very prompt and polite. He located the problem quickly and fixed it on the spot. I am very pleased with the results. Thank you Richie. read more

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Pablo came and helped remove a jammed bath pop up plug and then removed hair from the pipes. Everything is flowing great now. He also suggested some good alternatives to the pop-up plug that will fit my family's needs. Pablo let us know what his ETA was. Showed up ready and finished the job incredibly efficiently. read more

Our trusted plumber referred us to Western Rooter due to being out of town. I called the company at closing the day before Thanksgiving, and a technician was scheduled to come out the morning after Thanksgiving. Using our outdoor clean out drain, the serviceman unclogged our drain using a 130 foot snake out to the street. He hosed everything off and cleaned up before leaving. We were very impressed with the company. read more

Professional company that I would highly recommend! Manny and Vinny were very friendly, professional and honest people. Pricing was very reasonable. I would hire them again. read more

The crew was responsive, informative, and helpful in performing a drain clean out. They were able to respond quickly in providing same day service within a few hours. read more

We had Alberto, Alberto and Carlos help fix our showers. They were super nice and they finished the job pretty quick! There was an extra bit of work that needed to be done and they only charged for materials and still pretty much honored the quote. Would use them again when in need! read more

We had a pipe burst in our wall on a Sunday evening. They came out almost immediately to assess the problem and stop the leak in the meantime. Promptly, the next day, they were here to do major pipe rerouting and repair. The quality and character of all the employees who came out was exemplary. The work performed was top notch and very timely. If I could give six stars I would. Apologies for not remembering everyone's names involved but big shout out to Derrick and the other gentleman for coming out on a Sunday night. And to Robert and the father & son crew that performed all the work. Thank you very much for your professionalism, quality of work, and courtesy. Pricing and options were honest and reasonable for the amount of work performed. Remember: good work ain't cheap, and cheap work ain't good. Will definitely have them come out again if the need arises. read more

We have an issue with our bath tub, the cold water pressure is super low and we wanted to get it fixed. So we sent project request on yelp amd watern rooter responded in a second. Then I called and scheduled an appointment right away. The guy named Omar Hernandez came and he was super nice guy and very professional. He knew exactly what was wrong and as we needed to get some parts, he had to go and get the appropriate parts to fix the issue. Once all the parts are ready, he fixed it very fast. Such a great guy! I highly recommend him. The price is also fair compared to other companies. I will always use them for my plumbing issues. read more

Our 112 year old main drain line began to backup again. We have rootered the line a couple of times in the last 20 years. It worked for only one day so we called out the professionals. They used a camera to inspect the drain line. It was clogged with roots, they had to dig down to the expose the old clay pipes, open it to power flush the line so the camera could inspect the rest of the run. Pipes were shifted, full of roots. They diagnosed the problem and came up with a plan to remedy the lines. The following day they came out with a full crew, machinery to do the job. After they finished it didn't look like they had been here. A true trenchless repair. Ricky and his crew were professional and did an amazing job. Thank you Art for your company's professionalism. read more

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We had an unexpected clog with our main sewer line. Luckily western rooter had available appointments on the weekend woth such short notice. Samuel our plumber for the day came out and was really patience and thorough in unclogging it. Appreciate the great work Samuel! Definitely will use you guys again! read more

I've worked with Western Rooter three times, twice to fix a faulty air gap on my dishwasher and a third time to replace a 24-year old water heater. Robert replaced my water heater while it was pouring rain outside and he did it all with utmost professionalism and a smile on his face. Each time, from booking the appointment to job completion, the service was superb! They are a well-oiled operation that offers a great work product at excellent prices. I highly recommend Western Rooter for all plumbing needs. read more

Our kitchen drain and laundry drains were backing up. Technician, Rene, showed up within the time frame promised and assessed the situation. We discussed a few solutions, none of which he pressured me to do. Rene successfully hydro-jetted the drain pipes, dislodging the stubborn clog. Rene was very professional, polite, and personable. The cost of the process was in line with other estimates I had received. If needed, I would return to Western Rooter for my home plumbing needs. read more

Good response after calling to the customer service. The technician was able to spot the problem and resolve the the issue shortly

Service was great, but my number was sold. I now receive 25-35 robo calls a day, starting at 6:am to 9:pm. read more

We can always rely on them to do a super job. Alberto Hernandez was the best ! - dedicated to do it correctly. We will request him for the future. read more

We called Western Rooter to fix our kitchen faucet and install a whole house water filtration system. Richie, Scott, and Josue were all top of the line professionals. They were extremely professional and responsive throughout the entire process. The faucet works like it was brand new. The water filtration system was a difficult project which a few other plumbers said they would not be able to do without invasive measures. Richie told us he could take care of it and cause very little disruption if at all. They delivered on this promise. They found a way to install the tank in a discreet location in the foliage next to our front walkway, and they ran high quality copper pipes under our walkway to the water main, and put all of our concrete pavers back like they were good as new. The job took one day and honestly I was surprised they could do it that fast. Most of all they were extremely trustworthy and pleasant to work with. They did the whole job while I was at work and my wife was taking care of our newborn. They seemed genuinely happy for us that we now have this peace of mind that our drinking/bath water is clean and filtered. The price was extremely reasonable, too. I would recommend this business without hesitation, and I truly believe Richie, Scott, and Josue are assets to their company and the community. I would trust them with any plumbing issue, including serious/emergent ones. read more

Johnny saved the day! I called Western Rooter and was originally scheduled between 12pm-2pm. Luckily, Johnny was in the area and he was able to drop by and came early! He wore plastic boots before getting in the house. Immediately went into solving a problem that I thought I did as I replaced the fill valve this morning. I couldn't figure out why water was still not filling up so I immediately called it in. Johnny was very professional and even taught me a few things. Thank you, Johnny for saving the day! read more

Great service! Called on a Sunday for a leak in our filtration system, Which was leaking causing me to turn off the main water line. They came promptly and fixed the problem within an hour. A little more pricy because it was Sunday. Plumber was nice and friendly. I would definitely call them again. read more

My toilet had a leak so I called in for an appointment - within a day, the technician came out and fixed it. It was very easy and straightforward. The cost seemed reasonable. read more

This was a great experience. The 2 men that came were extremely nice, courteous and knowledgeable. They did the job and we were very pleased. read more

Western Rooter ... and Jairo ... are our absolute go-to team when the need arises ... and it has ... and Jairo has been our A+ professional in both "emergency" and "routine" calls. It took us a long time ... and we went through many companies and people ... to finally find Western Rooter and Jairo. We have been 100% happy with both the work done and the people on the Western Rooter team ... read more

I have to say thank you Josef and Richie for their fast and amazing works! After my water bill goes sky high, I called Western Rooter &Plumbing, with their fast response Josef and Richie arrived quickly. It only takes them 20 minutes to locate the leaking pipe and replace it within 3 hours! Good job guys! Appreciate!! read more

Western Rooter - New copper pipe - Plumbing Near Me - Arcadia, California

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Western Rooter is excellent! They were at my place in one hour after being contacted. Pablo Soto Rodriguez, the plumber, did an unbelievable job. The pipes in the building are old and very corroded and he had to use two different machines to rooter it and he made 4 attempts to get it unclogged before ahievieving success, he kept at it where other people might have given up. We were both thinking that the pipes would have to be replaced and I would be stuck for who knows how long with the clogged drain He replaced the pipes that come from the sink and cleaned up a really ugly mess from the sludge in the pipes he rootered. I highly reccommend Pablo and Western Rooter! read more

Western Rooter - Plumbing Near Me - Arcadia, California

Very professional. Larry and his company were recommended to me by a good friend. Larry took the time to understand my needs over the phone and sent out a great crew that was very knowledgeable and honest. They diagnosed the problem and gave recommendations based on actually fixing the issue in a cost effective way, vs upselling the most expensive service. Highly recommend. read more

Quick and fast service, but I definitely feel like they overcharged me to replace my garbage disposal. I will not contact them in the future for new projects read more

I've used Western Rooter on multiple occasions for water and gas line issues - plumbing, water heater, earthquake shutoff, etc - in an old house with some really wackadoodle issues. They always do an excellent job, perform high quality work, and are very responsive. Pricing is competitive and worth it for the quality of workmanship. read more

Excellent, friendly service from the office to field, even at night! Technician called to provide estimated time of arrival. Very professional communication, knowledgeable, and thorough. I'd call them again in a heartbeat. Thank you! read more

If you need plumbing services, look no further. I'm thankful I got to work with Arnold on a couple of repairs on my home. When something breaks, it sucks, but Arnold made the process smooth and easy. Value wise, you get your moneys worth. They are affordable and provide top tier service. Western Rooter is definitely my go-to when the inevitable plumbing issue pops up. Thank you Arnold and western rooter! read more

Quick response, Juan was friendly and fixed problem quickly(it was a very simple and fast fix). My only issue is that their minimum fee to come out is $125. I think I should have been charged less, maybe $75-80. read more