We really liked their paver garden, where we could see how different pavers looked laid out in…read morenatural sunlight. It really helped in our selection. Luis at the front counter was helpful, informative, and easy going.

Orlando at the brickyard solved a problem for me. I wanted to elevate my new half barrels that I'll…read morebe planting in. He suggested four 6"x6" pavers. A perfect solution!

Poor to no customer acknowledgment or customer service. It's a great place to go to see what's…read morebeing offered in home improvement. I got great ideas from the items displayed. But if you're looking for for custom service don't waste your time!

Well, I walked in and all the workers were right by the door around the desk talking. I smiled, and…read moreeveryone just glanced over at me and continued to chat. I walked around a bit, and nobody offered any assistance. I walked up to the counter to ask whether or not, they had any bathroom vanities that were sold as a set with the countertop included a man behind the counter, very plainly and bluntly says to me. "no. " I looked around for about a minute more and decided to leave. I have been to the Granite Expo in Fairfield and their Customer Service is phenomenal. The inside of the building is extremely clean and well kept at the Fairfield location; total opposite of this place. I tried to go to the Granite Expo Vacaville for the first time today because it's closer to where I live. I can now say Fairfield is well worth the drive. Customer Service here is just really horrible and theres substantially less choices then their granite expo in Fairfield.

We recently purchased black & brown 3" - 5" pieces, 5, 3' x 4' pieces of brown slate and three…read more'glass' 'chunks'. They were the only company that had what we were looking for. More important was the staff was very friendly and helpful. The gave us the latitude to pick through the larger slate pies to ensure we got what we wanted. Unfortunately, with th÷ ]rice of diesel fuel the days of 'free delivery are long gone. Being that it had been several years since I had purchased stone, I was in for a "sticker shock". In spite of this I found there prices to be very competitive Their help and friendly attitude made us want to give them our business.

Go to Dixon Landscape for better PRICE AND SERVICE!!!…read more Rock Source has high prices and are dishonest. I overheard the gentleman tell the office personnel the weight of the rocks so I decided to add more to the order. Then overheard him tell her the weight of the additional amount. In all, we both added it up. I paid for it ($960). Within an hour or so, I returned to discuss buying more. Within minutes of arrival, I was told the total weight of the first order was calculated wrong and it would cost more ($530). When the company makes a mistake, own it. Don't ask the customer to pay for your mistake. I paid the difference because I'm honest. Interesting fact - you won't see the scale where the rock is weighed. I guess they expect you to believe they are honest. Avoid, avoid, avoid! I'm disappointed and sad to know this company is not as it was. I purchased several yards of rock from them 8-10 years ago and didn't have this experience.

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

I recently wrote a review regarding a defective gas water heater purchased from Fergusons. Since…read morethat time they have reached out to me and made good on that purchase. In response to the yelp review they completely refunded me the cost of the replacement water heater as well as the original, making the only out of pocket money the cost of the installation. In this instance I would have to say I give them credit for making it right.

Super helpful guys. They found the part I needed and held it for me since they inly had one left…read more They seem pretty serious but as I completed my transaction they showed some humor and were really friendly.

I suggest giving John or Keri a call at JL Custom Tile. They are highly experienced in their field…read moreand the work speaks for itself. From design to completion, they will help with all your slab/stone/tile needs. I've used them twice now on projects at my home. John and Crystal personally completed my latest project and together they finished off a bathroom shower remodel that turned out fantastic. Johns attention to detail and Crystals eye for finishing and precise cutting made for another project were both thrilled with! -Brian/ Vacaville

Recently purchased a home from an employee of this company (unaware of the connection, local…read moreneighbors provided the information). After two independent home contractors' inspectors, findings of the master bathroom work were done incorrectly. Called the company to discuss my concerns, an employee stated as to say "well things happen, nothing last forever" to paraphrase. With two independent contractors review of the master bathroom, the following repairs were found: cracked tiles, waterproof board not supported at seams, label not removed from waterboard to allow proper adhesion, I was provided with pictures and written estimates. After $7617.81 total amount to repair the bathroom, I am happy with results.

After a frustrating experience ordering a sliding door from Home Depot, I found Dolan's Lumber,…read moreWindows and Doors. From the start, their customer service was outstanding. They responded quickly to my inquiry and every follow up email I sent. Brian went above and beyond to help me, and even shared my situation with Milgard. He was also very knowledgeable and recommended upgrading the screen door for the slider since the standard one can feel a bit cheap, and suggested upgrading the glass to help with temperature regulation. He also gave me a quote for the exact door I originally ordered from Home Depot, in case I didn't want to upgrade anything. I really appreciated the time he spent helping me, especially since it was just one slider door. Excellent customer service. They definitely have my business going forward. Highly recommend!

We visited Dolan's at both the Walnut Creek and Concord locations on two separate occasions while…read moreshopping for doors and windows. In both instances, there were multiple employees working at the front desk area on their computers. While they may have been busy, no one acknowledged or greeted us when we walked in. Even a simple "Hi, we'll be with you shortly" would have gone a long way. My wife spent about 10 minutes browsing the showroom during one visit and we still were not approached. We ultimately left both times without speaking to anyone. We understand that some showrooms operate by appointment, and if that is the standard protocol, that is perfectly fine. However, a quick greeting, asking whether we had an appointment, or offering to schedule one would have created a very different experience. We did not have this issue at Golden State Lumber or Ashby Lumber, where we were promptly acknowledged and assisted. Unfortunately, based on our experience, we will be moving forward elsewhere.

Brad owner of FitzPerfect replaced eleven windows in my home. The only thing better than his price…read morewas the quality installation done by Brad and his employees. The best quality window with poor installation crew is a bad window. You can be comfortable that Brad, the owner of FitzPerfect is on site doing the installation with his employees. In talking with Brad he has been in the window construction business since 1989. Do yourself a favor and call Brad for a quote if you are in need of windows or doors.

Had Brad come and measure for 2 replacement sliding screen doors. A friend recommended him and I…read moresee pretty good reviews other than communication issues. Decided to try him out. Brad is a very nice guy, informative and prompt to arrive to measure. Was told possibly 2 weeks to have them fabricated. No update for another 3 weeks until I called him, was told another week or so to complete fabrication. So just like the other negative reviews I felt that it would be the same story for me, another week and so on. This negative review is in no way a criticism of the quality of Brad's work, no doubt he does good work according to the positive reviews, just needs to communicate better, shouldn't be too much trouble to keep customers up to date on a job status.