I got into a car accident in July, hit by some a$$hole Uber driver speeding. I live near…read morePatterson's and they were highly recommended by Yelp and others in Maynard & Stow. They have excellent customer service. They were some parts that were back ordered, which was frustrating. They politely explained how some parts were on short supply due to Chrysler and Mopar. They were 100% right, it was just out of their control. They were great in giving me updates. Charged a fair price. I highly recommend them.

These guys are top notch. They did an amazing job repairing my 2022 GMC Acadia. Even with the metal…read moreflake paint it is undetectable from the factory paint. The car looks new again. Thank you to Frank and the crew.

Great service! I spoke with the Shrewsbury location to see if they could switch out my CA tint to…read moreensure my car passes state inspection in MA, and they were able to see me immediately. I waited for about 40 mins and left with a lower tint that's still effective. Highly recommend!

I cannot believe the transformation of the interior detailing that Thiago accomplished. He spent…read morethree hours working on the car and it looks brand new inside. It blew away my expectations as far as what could be achieved. I did purchase the higher end cleaning since the car is 8 years old and I have a dog, but I feel like it was well worth the money.

This auto repair shop is small, but first class. Great attention to detail, and well with the needs…read moreof Insurer and the insurance customer.

Pick up day!! Ahead of schedule...walked up to the counter, picked up my keys and drove my fully…read morerestored and meticulously repaired car off the lot. From start to finish it was a pleasure doing business with John...his calls kept me apprised of the process and the ease of dropping off my rental vehicle right in their lot added to the stress-free experience. APlus is a five star business which I highly recommend.

I have an older model Toyota 4 Runner and my auto start died suddenly…read more I went to MTS after getting a referral from a friend who used them. The owner was very nice and professional. He was willing to work on the old broken automatic starter but for the price of the new unit and to have a warranty on it I just had them install a new one. It took exactly as long as they said it would and it works great. They are definitely a good value and seem to use only high quality parts. When I buy a new vehicle I will definitely use them again for aftermarket upgrades.

A few years ago, I had my own car tinted and had rain guards installed at this shop, and I was…read morereally happy with the results. The service was quick, well-done, and the products have lasted without any issues. More recently, my boyfriend, who lives in Peabody, got a new Honda CRV and wanted the same work done. Since I'm local to Chelmsford, I recommended this shop to him, knowing from my own experience that the work was great. Even though it was a long drive for him, I assured him it would be worth it. When we picked up the car, the guy who installed the rain guards mentioned it was his first time doing them and hoped they would stay on. I was a little taken aback by that, but I figured everyone has to start somewhere. A week later, my boyfriend went through a car wash, and the rain guard immediately fell off. We called the shop, and after about a week, he made the drive back for a replacement. When he got there, they opened the box and realized they had gotten th him the wrong part. Honestly, I felt that they should've double-checked the part before he drove all that way. After a few more weeks, the correct part was finally installed, but just three weeks later, it fell off again. At this point, we're extremely frustrated with the repeated issues--three times in total. We've wasted time, gas, and money, and the whole experience has been disappointing. I won't be returning or recommending this shop to anyone. If you're looking for reliable rain guards, I suggest looking elsewhere.

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Friendly and professional staff! My car was repaired in the promised time frame given at the time…read moreof drop off. Was pleasantly surprised with the work done and the detailing they did on both the outside and inside of my vehicle. I felt like I had picked up a brand new car! I would recommend them for sure. I hope I never need body repair again but if I do, Ventura is where I would take it.

Great service - great pricing - and a high quality of work. Highly recommend using Ventura Auto…read moreBody if you need body work

I wish I could say I had the same experience as everyone else in the reviews, but my story is…read morevastly different with Westford Collision. Let me start off by saying that no... I am not a competing company, fake review, or making false statements as I usually do not write these kind of negative reviews. Back in the beginning of March, I was involved in a minor crash where the left rear fender and rim on my vehicle was struck. Very minor damage (scuffed rim and a small ding/scratch in the fender). Everyone I talked to suggested that I go to Westford Collision because they do the best work and "will be fixed right"... so I did. They told me it would take 3-4 weeks to repair the damage ("3 weeks usually but may be 4") which I found surprising because it was so minor... but I wanted it fixed right so I agreed. After the 4th week, I called Westford Collision to find out if my truck had been fixed yet, and was told they forgot that it also needed an alignment and needed to be "towed to another shop because they don't have an alignment rack"... what auto body shop doesn't have an alignment rack? They stated that it would be ready next Wednesday at the latest (4.5 weeks altogether to fix). They stated they would "tow" it to the alignment shop. I reluctantly stated I understood (expressing my frustration it was taking so long) because I didn't have a choice... That Wednesday, when the truck was guaranteed to be ready, I was told all repairs were done, but that they would not release my vehicle because they were still waiting for the insurance adjustment check to pay for the tow and alignment. I once again expressed my frustration as they promised I would have my vehicle that day (and I've been paying for a rental for the last 5 weeks). Westford Collision (after me arguing with them) agreed to give me back my vehicle even though they had not yet received the check from my insurance company. Now... I have a dash camera in that vehicle, and what do I find when I reviewed the footage? They DROVE MY CAR to the alignment shop (without my permission I might add) and falsely charged my insurance company $600.00 for the tow (clearly on the insurance adjustment $300 tow fee each way). So, Westford Collision refused to release my truck to me all based on false insurance claims (towing fees when they never towed the vehicle- truck also had approx. 25 extra miles on the odometer when I picked it up) I forwarded all videos to both my insurance company and the other parties insurance. Westford Collision might be the most dishonest company I have ever dealt with because of their false insurance claims and how they treat their customer (hold your car hostage on false insurance practices so they can collect more money from the insurance company). I challenge this body shop to prove otherwise and would gladly present all evidence to them showing their dishonest practices. I do not recommend this body shop and suggest you take your business elsewhere. Westford Collision blatantly practices insurance fraud.

On July 30th, my Honda accord was hit and made undrivable. A mistake that I never will make again…read morewas to take the car to Westford Collision instead of the usual shop. Friday, October 10th is when I got my car back. You read that right, 2.5 months to fix a car that by insurance (Plymouth rock) standards, should have taken 4 weeks tops. From then till now was nothing short of a nightmare in dealing with them. When the car was brought there, on several occasions over the next 2 weeks, the adjuster/appraiser attempted to get access to the car to examine and write up what it needs. The body shop said no "Lift" operator was around, citing vacations. Really? You are a licensed body shop and have no lift operators on site ?? The initial appraisal came in at over 13,179.48. I thought great. It at one point rose to over 25,000 Then they finally got it on the lift and the damage 19,255.14. The appraiser who went back and forth 5 times and long story short, it was done for 17,304.17 which would be a total loss. Mind you we are now 2weeks into the 30 day rental allowance which ran out before they could repair it. On the initial appraisal, it shows "Right Front" point of impact. That, was one of a few things that were true. On line(s) 124- 127, why was a right tail lamp and assy required. Lines 146-148, why was a rear bumper cover required. Also, on line 161 they were paid to clean the car. They did not do a thing. Stains and dirt from the accident were still there. And of course they were closed at pick up. It was manually cleaned by my daughter with supplies from Autozone. One thing that was noticed was that they seemed to add more unneeded parts as if they were trying to get more money. Finally, they actually wanted me to pay for gas while they drove it for testing.. Who does this? And like I said, they wanted me to pay, but I didn't pay. For those that may not believe this, I have proof in the form of all paperwork from both westford collision. I will gladly post it with personal info redacted. This review/complaint will also be sent to the BBB and the Division of Standards (DOS) for the Commonwealth.

I forgot that I left negative feedback about one stop car wash a long time ago and regret it now…read more Told today a few co workers that they are a great car wash and that their employees are top notch especially the summer staff. Really the only real car wash in the area. Im upgrading to monthly unlimited car washes for the winter next time I go in.

First, this is a terrific bargain and a big money saver for the customer. If you wash your car…read moretwice a month, you've already broken even. The well-mannered and helpful attendants have ALWAYS been polite. With few exceptions, I have never waited long in line and rarely had more than two cars in front of me. Strongly recommend this program, and if you take advantage of it, consider giving those kids on the pressure washer a little gratuity. Vito