I was recommended this shop through my auto insurance because I was rear-ended and had to get my…read morerear bumper replaced. They finished my car on about a week and even gave it a quick interior clean. Service explained details to me clearly and I felt welcome. Definitely recommend!

Great service - great pricing - and a high quality of work. Highly recommend using Ventura Auto…read moreBody if you need body work

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Ice flew off a truck and shattered my sunroof, luckily the shade was up and no glass came into my…read morevehicle. I dropped the car off and they obviously took minimal steps to try and prevent shattered glass from falling in. They left glass all over my car. When my husband called to ask if they could assist with it, they said "we did what we needed to do to get the job done." I have a two year old and I'm still picking shattered glass out of the crevices of my interior.

I brought my Porsche cayenne to MAMMOTH AUTO GLASS today recommended from insurance. I don't know…read morewhy insurance recommended go there maybe it cheap or know someone work there. Any way here are what's going after my windshield replaced. My windshields still has big gap that you can see to the edges of the glass, I don't think it come from factory like that, I told the guy he came outside he said that should be ok, then there are shit loads scratchhe's horizontal and vertical. He said SORRY, i mean WTF. They left shit loads particles off from scrapping the glue inside my car. So my nice Porsche got screwed from them. All they can say is sorry. THERE QUALITY SUCKS. I recommend anyone with Auto Glass problem goes somewhere else. Even your insurance recommended to go there. DONT GO, Plenty other Auto Glass that can do better with quality.

Fantastic job. Replaced 2 front fenders, clicking doors, front and rear bumpers etc. My Honda 2012…read morePilot looks brand new. This is a high quality shop dedicated to satisfy. I would not go anywhere else.

I wish I could say I had the same experience as everyone else in the reviews, but my story is…read morevastly different with Westford Collision. Let me start off by saying that no... I am not a competing company, fake review, or making false statements as I usually do not write these kind of negative reviews. Back in the beginning of March, I was involved in a minor crash where the left rear fender and rim on my vehicle was struck. Very minor damage (scuffed rim and a small ding/scratch in the fender). Everyone I talked to suggested that I go to Westford Collision because they do the best work and "will be fixed right"... so I did. They told me it would take 3-4 weeks to repair the damage ("3 weeks usually but may be 4") which I found surprising because it was so minor... but I wanted it fixed right so I agreed. After the 4th week, I called Westford Collision to find out if my truck had been fixed yet, and was told they forgot that it also needed an alignment and needed to be "towed to another shop because they don't have an alignment rack"... what auto body shop doesn't have an alignment rack? They stated that it would be ready next Wednesday at the latest (4.5 weeks altogether to fix). They stated they would "tow" it to the alignment shop. I reluctantly stated I understood (expressing my frustration it was taking so long) because I didn't have a choice... That Wednesday, when the truck was guaranteed to be ready, I was told all repairs were done, but that they would not release my vehicle because they were still waiting for the insurance adjustment check to pay for the tow and alignment. I once again expressed my frustration as they promised I would have my vehicle that day (and I've been paying for a rental for the last 5 weeks). Westford Collision (after me arguing with them) agreed to give me back my vehicle even though they had not yet received the check from my insurance company. Now... I have a dash camera in that vehicle, and what do I find when I reviewed the footage? They DROVE MY CAR to the alignment shop (without my permission I might add) and falsely charged my insurance company $600.00 for the tow (clearly on the insurance adjustment $300 tow fee each way). So, Westford Collision refused to release my truck to me all based on false insurance claims (towing fees when they never towed the vehicle- truck also had approx. 25 extra miles on the odometer when I picked it up) I forwarded all videos to both my insurance company and the other parties insurance. Westford Collision might be the most dishonest company I have ever dealt with because of their false insurance claims and how they treat their customer (hold your car hostage on false insurance practices so they can collect more money from the insurance company). I challenge this body shop to prove otherwise and would gladly present all evidence to them showing their dishonest practices. I do not recommend this body shop and suggest you take your business elsewhere. Westford Collision blatantly practices insurance fraud.

Pick up day!! Ahead of schedule...walked up to the counter, picked up my keys and drove my fully…read morerestored and meticulously repaired car off the lot. From start to finish it was a pleasure doing business with John...his calls kept me apprised of the process and the ease of dropping off my rental vehicle right in their lot added to the stress-free experience. APlus is a five star business which I highly recommend.

This auto repair shop is small, but first class. Great attention to detail, and well with the needs…read moreof Insurer and the insurance customer.

had some work done at MTS Customs in Chelmsford. project was done very professionally and delivered…read moreon time. I will definitely use this shop again.

I have an older model Toyota 4 Runner and my auto start died suddenly…read more I went to MTS after getting a referral from a friend who used them. The owner was very nice and professional. He was willing to work on the old broken automatic starter but for the price of the new unit and to have a warranty on it I just had them install a new one. It took exactly as long as they said it would and it works great. They are definitely a good value and seem to use only high quality parts. When I buy a new vehicle I will definitely use them again for aftermarket upgrades.

I used Shaun for the rear window on a Toyota Tundra CrewCab and I'll absolutely use Shaun & Titan…read moreagain without hesitation. Professional and clearly took the time to go over the details, make sure everything was perfect, and I didn't have any questions. Bonus was getting to hear about some of the crazy car collections he's seen over the years.

Very professional job with great attention to detail. Used twice, and would again for any glass…read morereplacement.

I recently had my vehicle repaired at Acton Autobody, and I couldn't be happier with the results…read more From start to finish, the experience was top-notch. The staff at Acton Autobody were friendly and professional. They took the time to explain the repair process, provide a clear estimate, and kept me updated throughout the entire process. The quality of their work is great. They went above and beyond to ensure every detail was perfect. This was thru insurance so I can't really speak on the pricing, but they completed the job in a timely manner even though parts have been pretty hard to come by these days. They have earned my trust, and I will definitely return if I ever need their services again.

I have waited to write this review. They attempted to repair my passenger another small area…read morearound the gas door. My Lexus, which I worked hard for and once enjoyed. To start the communication cannot be any worse. My car was held hostage for over two weeks so I had to use my motorcycle for transportation on cold mornings. When I went to pick up my car, I pulled in and could see the bad paint job. All I got was an argumentative owner another office staff that cannot communicate. My covered most of this and I paid cash for some extra work. After seeing the terrible outcome, there was no way I was going to let them touch that car anymore. Two days later, the clearcoat started coming off the doors and the other section they painted. At some point, they tried to remove the backseat and breaking it and didn't notice for days. now the car is at another body shop that is reputable and they're struggling to fix it. Acton body shop is not going to be much longer as a safety insurance list of providers. I'm making sure the safety is going to drop them permanently. Acton auto body you ruined my car and I'm going to make sure that you do not ruin anyone Else's car. So now my car is tied up again and I'm paying a daily rental if I could give a negative star on every part of this shop, I would . Acton, Toyota, and other vehicle dealerships that use them will be stopping shortly. I will be heard on this and I will make sure that you feel the way I do right now. There is no discussions I wanna have with the owner or any part of this establishment. They have cost me triple the money out-of-pocket than the cost of the original job. I live a busy life and I don't have time to be writing this review, but my voice needs to be heard. you will lose all your accounts. This will be a project of mine. I'm sure you will come back with some ridiculous response to this post but we know what is the truth. You have destroyed your credibility. This is the worst review I've ever had to write