This is a huge shout out for Westside Automotive, 2205 70th Ave. W., University Place, Wa 98466. From now on I will use them for all my auto care needs. Recently, I took my 2008 Honda Civic to South Tacoma Honda for an oil change. I was told that it needed a new battery as well as a new battery tray. The estimated cost to take care of this was well north of $300. I called Westside for their estimate. They ordered the battery tray from Honda. When I took my car in, the owner C. Kirk Hein came to me after a few minutes and showed me the battery tray that he had cleaned up. It was in perfect condition. He said he would return the part as it was not needed. My bill for replacing the battery was $122.33. I am so grateful for this honest, personal service. I was well treated. read more

I can't say enough good things. I used to manage a tire and lube store. I know the need to increase tickets by adding on air filters, wiper blades, and letting people know how very thin their brake pads are getting. I encounter it every time I go to one of the local chains. So after a recent move, I was happy to see a local shop right across the street with a VERY reasonable offer. You can't just walk in... you need an appointment... but that will get you an oil change for $19.95. ($27 and change after taxes and environmental ) They got me in and out quick, didn't try and sell me anything I didn't need, but did tell me what I might need in the future. And when I do need it, since I didn't feel cheated... I'll be sure to take it to them !!! Strongly recommended read more

Westside Automotive delivers professional, prompt service, as well as honest and clearly stated repair estimates. They also follow-through with high quality repairs which are successful in keeping my 2001 Honda CRV running smoothly. Because of their emphasis on detailed preventative maintenance, I am confident that my Honda will be running smoothly for at least another 100,000 miles. The owner, Kirk Hein, sets the example for his highly trained and friendly staff because of his high expectations. I will continue to bring my vehicle there for these reasons. Mick Crosby Fircrest, WA read more

I'm relatively new to Tacoma and was referred to West Side Auto by a friend when looking for a trustworthy mechanic. Can't say enough good about these guys - From the owner (Kirk), to the mechanic who chatted with me about my vehicle, to the receptionist who took care of me at the end...all fantastic. I called at 10 am, they were able to squeeze me in at noon and the job was finished by 3. I felt very informed of the issues and they helped me prioritize other things that will need to be done, and the work was done for a very fair price. I would recommend to anyone. read more

Great customer service, price is reasonable, friendly staff! Been here twice, both times were great! No problems.. don't think i trust my car anywhere else. Always mentions what is needed in the future, never tries to up sell. Scheduling is appointments only. No walk ins, either way they're availability is open most days. Great local shop for oil changes! $19.95... after tax + ect. is around $28.. Super quick & efficient! For sure will be coming here if anything happens to my vehicle! read more

Best mechanics in town! I bought a 1987 Acura legend over the summer from Westside and it was the best car ever I bought it for $950 and a Jeep hit me on my way to school the car totaled out at$2786 and they helped me look for another car I brought in countless cars and the guys and girls in the front are amazingly nice and caring I recently bought a 2000 Honda Civic and I love it! Super lucky for these mechanics I'm currently going to college and they always are nice and work with me! read more

There is a reason I'm a long-time client and keep returning to Westside Automotive. The owner Kirk, friendly front desk staff and mechanics are awesome! Kirk always explains the issue and what needs to be done. Prices are reasonable and always come in at or under estimate. I have two older vehicles that Kirk and company keep in excellent shape. I will keep returning to Westside Automotive and wouldn't take my vehicles anywhere else. read more

Westside Automotive has been very accommodating when I've called to get my Tacoma worked on. I've been able to call on short notice and as busy as they can get they make time for me. That to me is exemplary customer service. All the staff I've come in contact with have been very friendly and honest in letting me know what needs to be done. I highly recommend their services! read more

This place is great, Kirk is very helpful and honest. Always does his best to get us in quickly and get our 2001 Mitsubishi back on the road. I have recommended this shop to many people and everyone has been happy. I have always been very pleased with the service we have received. We have been customers of westside auto for about 6 years and would highly recommend them. read more

Westside has been servicing our two Acuras for years. There service is prompt, well-informed and technically accurate. The 10,000 mile oil change is so much more reasonably priced than at the dealer. They are friendly, very knowledgeable and conscientious. I highly recommend them for all types of servicing for cars and we'll continue to take our cars to them! read more

I started my relationship with these folks because of a bad experience with a neighborhood Jiffy Lube: I couldn't be more pleased with their exceptional service. While they're very knowledgeable, they're not hell-bent on upselling extra services (I almost forgot the upsell shiffle ISN'T the norm!). Brian Keith Mason Tacoma, WA read more

I have taken my 1996 Honda Accord to Westside Automotive for approximately 15 years... The work is always good and they are reputable people. Being a single woman it is a comfort knowing that I have an honest mechanic who does good work.. Kirk and his staff are great! You won't be sorry for taking your vehicle here!! read more

I've been taking my vehicles here for the past couple of years and have always had excellent customer service. His prices are reasonable and I've never had any problems with my vehicles after being serviced. I would highly recommend this shop! Keep up the good work WESTSIDE AUTOMOTIVE!! Thank you, Dwayne M read more

I took my car in for an oil change here because the dealer wouldn't make an appointment for an oil change and every time I went there was a long line to wait. I made an appointment with Westside and they were right on time. No surprises, no up sells and very courteous. Good job guys!! Alise McClain read more

Kirk listens and provides great suggestions. I have two Lexus ES cars and am fussy about maintenance. Generally Kirk under promises and over delivers. His prices are fair and I have never been pushed to perform more work than necessary. In today's world Westside Automotive is a rare find. read more

Kirk and his crew have been awesome to work with. Been with them for years and 5 different vehicles. Very reasonable prices, good quality service, and don't make too much fun of you when you come in with something stupid....like a loud noise in the back seat coming from a bull horn. read more

I always appreciate their speediness and thoroughness. They are always happy to get our car in and take great care. They do not nickel and dime you and will be honest with repairs. If you do not need something they will tell you. This is the only place we take our vehicles. read more

Had my usual good experience today at Westside Auto getting an oil change. Excellent customer service and reasonable prices. I also sent a friend to have an evaluation of her vehicle - she was very pleased with the customer service as well. THANKS!! read more

So happy I found these guys. My previous mechanic is no longer in business so was looked for someone who I could trust. Was referred to these guys and did an awesome job on my car. Came back cleaner than when I brought it in. read more