03/30/2026 - My family had a very disappointing and upsetting experience with a graveyard director…read morenamed Lizzy. During such a sensitive and emotional time, her behavior was incredibly unprofessional and lacked basic compassion. She was impatient, dismissive, and even rolled her eyes while we were performing a cultural ritual to honor and say goodbye to our grandmother. We were delayed about 20 minutes because a few family members took a wrong turn, but during that time, we could have been given the opportunity to spend meaningful final moments with our loved one. Instead, that opportunity was taken from us. When we were finally allowed to view our grandmother, we were given only a few seconds, barely enough time to process the moment, while Lizzy counted down with her fingers. It felt rushed, cold, and deeply disrespectful. She then left immediately afterward, offering no support or understanding. This is a beautiful graveyard where our family members are laid to rest, and in the past, we've had directors who were kind, patient, and accommodating. That is why this experience was especially shocking. No grieving family should be treated with such insensitivity. I truly hope no one else has to go through what we experienced.

I want to take a moment to recognize Tristian for going above and beyond during a very difficult…read moretime for my family. He took the time to explain everything clearly, showed real patience, and worked with us in a way that truly made a difference while we were grieving a loss. I also want to thank the company for being understanding and accommodating with us during this time. That level of compassion and support does not go unnoticed, and it's something we genuinely appreciate.

Very nice people. Very understanding when my mom passed away. Good communication. Follow up could…read morehave been a little faster in some instances but the girl shared with me that they were short staffed so I knew up front.

Blue Oaks Cremation and Burial Services hurt our family through carelessness. Although all…read morepaperwork given to them was correct, checked and rechecked, they misspelled our mother's name on the death certificate. It takes months for a correction to be made. Without the accurate death certificate absolutely nothing can be done. We cannot cancel and close accounts, we cannot invest, take dividends, or set up the trust account that is required. We cannot take the steps needed with the lawyer to file with the court, and there is a deadline for that. We cannot grieve without her will and wishes being realized. We would never recommend Blue Oaks to anyone and will warn as many people as we can about their negligence.

My mother was buried in this cemetery almost 15 years ago. She was dying when she chose the plot…read moreshe would be buried in and my father bought the plot next to her. We were told it was the end of the row and no one would be buried to the side of her. I visit my mother all the time, generally twice a month. Unfortunately, it's been about two months since I have last been there. I have always found this cemetary to be a place where I find solace. I love sitting on the bench by my mom and thinking. I love looking at the tree that looks like elves live in it. My dogs enjoy coming with me to visit my mom. Today my visit was rather upsetting. Someone was buried next to my mother. Not only where we told that she would be the end of the row, which is WHY she chose that spot, They made an absolute mess and left a massive hole right next to my mothers headstone which I twisted my ankle in as I was pondering the situation, then my puppy fell in the hole. It is literally almost degrading the side of my mothers headstone. I am Jewish and we put stones on our loved ones headstones. All the stones I had placed and buried right next to her headstone are gone. I had a beautiful heart stone. Gone. Years and years of memorializing my mom is gone. I cried. I find this a flagrant disrespect to my mother and my family. So I called Miller funeral home. I spoke to a nice guy who passed my message on. I got a call shortly thereafter from Wendy. I texted Wendy back and sent her these photos. She told me that I must have misunderstood, that that area was always supposed to have someone buried in it. Then she said, oh it must have changed as they were going to put a walkway in and then realized they couldn't. So NO I did not misunderstand. You all changed what you said and now you're doing what you want. She also told me to only put flowers and not rocks as it causes issues for their lawn maintenance. I'm sorry, a few small stones ON my moms headstone or right next to it causes your lawn guy that many issues? Do you not realize how many Jewish cemetaries with rocks are maintained? If the few stones I leave on occasion cause that many issues for your lawn guy, perhaps you need a better lawn mower, or lawn guy! And I was told they will talk about changing their policy to not allow stones. Again, how incredibly disrespectful to an entire religion. I am above an beyond shocked right now by the behavior of the people at this funeral home/cemetery. Death and memorializing my loved ones, especially my mother, is incredibly important to me. I know feel as though the people who work here cannot be trusted to respect the wishes of the deceased and their families in the long run. Sounds like you need both sensitivity and culture training. How do you not know the traditions of others religious when it comes to death when working in the death industry? Do better.

I am beyond disappointed with this cemetery and staff members. A little backstory, I lost my son a…read morelittle over 2 years ago, at the age of 25. I've always taken pride in his resting place and visit him nearly every day. I was unable to make it over Mother's Day weekend, as I went to visit family in Oregon. I returned into town on Monday evening and went and visited him on Tuesday 5/14. Shocked and in disbelief, I seen all of his sentimental items that have been at his resting place for the last 2 years, were gone. I'm talking hand painted rocks, a trinket my husband got him from Egypt, a gnome, mini turtles, an angel, wind chime and etc. they only left two plants next to his resting site, just totally disrespecting our sacred site to visit my son. I went to the office, in which I was told they had "Mother's Day cleanup" and everything was tossed in the trash. They didn't do this last year, or the year prior, so I was so confused. My heart sank.. why would they do this?? If they needed the things moved, why didn't they reach out to me? They have my email, and my phone number. It all didn't make sense. All the other nearby resting sites had all of their stuff untouched, but my sons, had everything taken. Today they had said they have his belongings and have fished it from the trash, but won't give them back to me today. I'm stuck on what to do... but my first instinct is to inform the public to look for another resting site for your loved ones, as this one has just put my family and I through the ringer. I wish we were able to take back our decision of purchasing a plot at their location. I have added pictures of the way my son's resting site looked before they took everything, and after they took everything.

A Good Experience…read more Doug was wonderful to meet with and made a difficult time a lot easier to manage. The facilities are gorgeous, and our event went well. They provide a nice website that aids with planning with sections for each step. You can forward the link and friends & family can upload photos and share memories. Family far away can view the service remotely. I recommend this place

Doug is a absolute pleasure to work with. He is very caring and professional. Making sure that…read moreeverything was taken care and at the families wishes. When loosing a loved one I would highly recommend Green Valley Mortuary.

Melissa is very good at what she does! Such a detailed person and clear about what needs to get…read moredone to keep everything streamlined. Very grateful for the help she has provided! Thank you

The cemetery is well maintained. The hours posted on Yelp for Saturday & Sunday indicate it's…read moreclosed. That's not correct. The gate is open from dawn to dusk however the office is closed. I went on a Monday holiday and was able to visit grave sites. Management should post a map of the cemetery on their bulletin board to make it easier to find a loved one, when you know the section and row.

I cannot say enough kind things about this team. Saying goodbye to my beloved dog was one of the…read morehardest experiences of my life, and they handled everything with such compassion, grace, and respect. From the moment we arrived, I felt supported. The staff was incredibly kind and thoughtful, making sure every detail of the burial service was handled with care. They created a peaceful, beautiful environment that truly honored my dog's life, which meant more to me than I can express. During such a painful time, it's rare to find people who lead with this level of empathy and professionalism. I'm so grateful for the comfort they provided and the dignity they gave my dog in her final resting place. If you are ever in the position of needing these services, I wholeheartedly recommend them. They made an incredibly difficult day just a little bit easier, and I will always be thankful.

Nikki and Stephanie were fantastic and very compassionate in aiding me through the process. They…read morereturned calls promptly and we're always very friendly to work with. They let you make all the decisions and we're not pushy in any form or fashion. When the time arises when you need help in this arena, I would highly recommend these folks, they did a great job.!!

This cemetery is the best in the area. Staff is friendly and knowledgeable. Grounds are kept up…read morenicely and roses are beautiful.

My Mom is buried here because we have no other options in Auburn. Her plot was very expensive. The…read morehours are ridiculous and the staff are very rude. Today I was visiting my Mom. I got there about 3:45 because I know for some stupid reason they close at 5. I was visibly upset and should not have been driving. At 4:50 a woman rudely drove by, slowed down but did not stop, and yelled you need to leave now because I'm locking the gate and will have to call authorities if you are still here in the next few minutes. I quickly gathered myself and drove the posted 5 mile per hour speed limit out of the cemetery. The rude woman was at the gate with a nasty look on her face tapping her foot as if to tell me to hurry up. As if it is not a big enough nightmare that my Mom is gone, every time I go to the cemetery I have a horrible experience due to staff or just the horrible way they grounds are "kept". If you have a choice, I would highly recommend any other cemetery!

They didn't know what kind of service we were having, even though I talked to them 3 times in the…read morelast month. My sister and I were coming from Oregon with my mom's cremains. They dug a casket hole and had chairs set. They told me they didn't have the paperwork for the cremains but they did. They made us wait 20 minutes before the guy came and put our mom with our dad. It was a disappointing and frustrating experience.

My grandmother was laid to rest here a few weeks ago and we chose fair oaks cemetery as her final…read moreresting place. Although a burial at the Veteran's Cemetery in Dixon would have been cheaper since my grandfather is an army veteran, we chose fair oaks because of how close it is to our family in Rancho cordova. The grounds are beautiful and well cared for. When you walk through the aisles, some of the graves are 100 years old and others are very recent. Many of the them are well visited and the array of different memorials to look at is astounding and heartbreaking. My grandmother is buried under a nice tree in the back of the cemetery. I like that when we looked up her plot, they included her picture and obituary the family dedicated to her. Only complaint I have is that they picked the wrong obituary and we had to contact them to change it for us. They were very quick to revise and all is good. Eventually my mothers ashes will be interred with my grandmother, as well as my grandfather when he passes. My sister and I will be in the plot beside them eventually. Nice to be able to make plans all at once and get it out of the way.