Dr. Jacobs is extremely professional, and his staff is kind, attentive, and very helpful. They took…read morethe time to address all of my concerns and made the entire experience comfortable and easy. I didn't realize how poor my eyesight had become until I tried on my new glasses. The difference was incredible, I can see clearly now in a way I never have before. It truly made a huge impact on my daily life. They also have a great selection of frames to choose from. I highly recommend Dr. Jacobs and his team to anyone looking for excellent eye care and friendly service.

Even though I live directly across the street and it would be incredibly convenient, I'll be going…read moreelsewhere; that should tell you everything you need to know. I had an incredibly disappointing experience with this office and would not recommend them. There were errors in my prescription that weren't caught until I tried to order contacts and when I called to resolve it, the staff was unhelpful and dismissive. Instead of taking ownership of what was clearly their mistake, they made the situation harder than it needed to be. On top of that, the receptionist I spoke with was rude and lacked any real sense of customer care. The whole interaction felt unnecessarily difficult and left me without contacts for many days. There are plenty of other eye doctors out there who are more detail-oriented and treat patients with basic respect. Thus, I'd suggest going elsewhere.

Dr. Fouladian is outstanding. He took the time to thoroughly explain everything during my exam,…read moreanswered all of my questions, and provided excellent care. The entire staff at Westwood Eye Center was friendly and professional. It was a great experience overall. I highly recommend Dr. Fouladian and his team!

Disappointing experience, contradictory information, and poor post-sale support…read more I decided to try Westwood Eye Care based on their promises to work closely with patients to find the right frames and resolve any issues if things didn't go as expected. I am usually far too busy to write online reviews and almost always let minor issues go; I only spend the time to write a review when a situation is so egregious that I feel I have no other option. Unfortunately, my experience here crossed that line and fell far short of what was promised. During my initial consultation, I was guided through my options and decided to upgrade to premium progressive lenses. I trusted that I was being given complete, accurate guidance. However, when the glasses arrived, I experienced a severe glare that made reading difficult--an issue I had never encountered with my previous glasses. When I brought this up, I was told the problem was that the frames were too wide. Given that I relied on their expert staff to advise me during selection, this was frustrating to learn after the fact. To resolve the glare issue, I agreed to switch to transition lenses and select different frames. While I was promised a turnaround time of 7 to 10 business days, it has now been three weeks. Despite providing my name and date of birth every time I called so staff could look up my file, I received completely conflicting stories: One representative informed me that my lenses had already arrived and were simply waiting to be fitted into the frames. When I followed up later after hearing nothing, another representative told me the lenses had not arrived at all and had no explanation for why I was told otherwise. To make matters worse, I was subsequently informed that I could not exchange my frames because insurance would not cover it, and they offered to sell me a second pair at a discounted rate instead. At no point during my original purchase was it indicated that frame sales were final or non-exchangeable, especially when the issue stemmed from being advised into an ill-fitting frame in the first place. Addressing frame fit or prescription issues should be a basic part of customer service, not an added cost shifted onto the patient. Despite their marketing promises to ensure customer satisfaction after delivery, the gap between what was promised and what was delivered was huge. Between the severe lack of organization, conflicting communication, and refusal to take responsibility for an incorrect frame recommendation, this has been an exhausting process. At this point, I simply want my original frames and lenses back so I do not have to deal with this establishment any further. If you value your time and expect clear, honest communication, I strongly recommend taking your business elsewhere. I have changed my review from 1 star to 2 starts since, after my complaint, the business offered to replace my frames free of charge. I will be waiting to get my glasses in 7 to 10 business days...

The parents of a classmate of my 4 year old son recommended this eyeglass store and I couldn't be…read moremore pleased with the quality and service. They have a wonderful variety of kids glasses and even carry our favorite brand, Kids Bright Eyes. The owner is patient and helpful. My son broke his glasses falling down and the owner was able to fix them for no charge. We're already repeat customers and it's wonderful to know there's a neighborhood store we can rely on in a pinch as it's very troubling for a kid when their glasses break!

This place is a rip off. If you got insurance, go to your in network optometry and you will pay a…read morefraction of what this place will try to charge you. What a waste of time!

Visiting from out of town and nose rest on my prize Prada glasses fell off. Walked in off the…read morestreet without appointment and asked if they could fix it. They were able to fix while I ate brunch across the street. Amazing job fixing and when asked how much it cost to repair they said "nothing thanks for dropping in". They even politely rejected my tip. Highly recommend this spot for glasses as I noticed a great selection and customer service is top notch.

I recently went into this store looking for sunglasses. I picked out a pair of Ray Ban Wayfarers…read more Unfortunately, they were out. I was told they came in 1 size & no polarization. The next day I went to the Ray Ban store, bought them with polarization, & was told they came in 2 sizes. Caveat Emptor!

Christina and Dr. Nicole went above and beyond in helping me with my request regarding lensometer…read moretesting for my sunglasses that were purchased from private parties whose knowledge of both sunglasses and their lenses were limited. I went into Eyesite Optometric Group with the question: how good are my sunglasses at UV protection (from the sun) and Blue-Violet light protection (from electronic devices with screens)? With their on site lensometer, they were able to precisely and accurately determine that my Chrome Hearts Bubba-A sunglasses had 100% UV protection and 91% blue-violet light protection, both excellent scores. My Jacques Marie Mage Benson sunglasses, meanwhile, scored lower--90% UV protection and 51% blue-violet light protection. I am grateful to Eyesite Optometric Group for their willingness to test my sunglasses, at no cost to me, to give me the assurance I needed for knowing the extent by which my sunglasses performed in protecting my eyes from harm. Big thanks, Christina and Dr. Nicole!

I went into Eyesite because another optician had difficulty filling my prescription properly. My…read morewife recommended Eyesite after they gave her a full exam and filled two glasses prescriptions. After 20 minutes, they confidently took my prescription, measured the glasses on my face, and told me it would be 7-10 business days. In only a week, they called me. I picked up my glasses and the prescription and order were perfect! (And they take insurance...) HIGHLY recommended! Thanks Eyesite!

If I could give this place 10 stars, I would. I been knowing Walter for years and Maiya and the…read morewhole team there are always so incredibly genuine and helpful, informative, and all-around always knock it outta the park for the years I've been coming to get eye exams, contacts, and glasses. It's to the point now that go outta my way, coming from the DTLA area, all the way out here, because they never fail to take care of me. I won't even blink at another spot in my neighborhood even if it's more convenient, that's how astounding of a job Pico Optometry does.

The optometrist is awesome and so is his assistant. Fixed my glasses actually three pair of glasses…read morewhile I waited.

I've had the privilege of being a long time patient of Dr. Maanum and the care I continue to…read morereceive has helped maintain the health of my eyes which is truly a blessing . Any issues are always immediately addressed and his wonderful staff always makes sure I get in to see the doctor as soon as possible. Dr. Maanum's knowledge and expertise are really appreciated. Every time I walk into his office, his incredible staff are so welcoming and helpful with questions. Parking is great and you never really have to wait at all for your appointment. It's seamless.

Amazing office and they're always super kind and helpful! Any time I have a question they're quick…read moreto help

Absolutely first rate service. Helped me pick out frames and advised on glasses to get. Pricing and…read moreturnaround were great. Highly recommended.

I have been a happy customer of colorful, loquacious Arne since 1984. He is an always-lower-cost…read morealternative for the latest contemporary styles - just bring along a star's picture of what you like that you tore from your favorite magazine or snapped with your iPhone on the TV. Arne is the first choice for Hollywood costumers and movie stylists who think of his store as American Rag Cie for eyeglasses. Go see Arne for the newest models at affordable prices - and go see Arne when you are looking for authentic antique frames and eyeglass restorations. Want to restore your rocker uncle's wire rims from 1960s Haight Ashbury or your grandma's Bakelite cat-eye Harlequins from the 1950s? Arne will replace the lenses and match your current prescription when other opticians will give it a pass.