Excellent Service!! Experienced staff, pleasure to deal with. Will definitely come back.read more

14 dollars for a car wash that still had bird poo on trunk. The person who took care of me was just…read morekinda like not interested. I won't be back!

I use Waterway mainly in the winter to get salt underneath washed off. When winters over I do a…read morethorough clean inside & out. So far my experience has been good. I do wish it was so costly. When it first opened I signed up for weekly washes. But had to stop because of the cost. My experience there has always been good.

Went back today (3/22/26) after a long break from using this place due to consistently poor job…read morecompared to price. Seems to actually have gotten worse. Paid $45 for "The Whole Thing" which, surprise! Doesn't include the whole thing. Had to pay $10 more to have mats washed and hatch area vacuumed, neither of which actually got done to any real extent (see photos). I sat for 25 minutes watching the guy sitting sideways out my car doing nothing or heaven knows what. This was after being directed to leave a line where the 2 guys were actually doing their job nicely. Anyhow, the things they don't do that I think are reasonable to expect; wipe door jams, of all hatches and doors, vacuum areas specifically paid for, clean the windows, clean the dash and the instrument cluster, wash the floor mats that you pay extra to have washed, wipe down the car from remaining wet after the auto wash, wipe headlights, tail lights, and side view mirrors, clean wheels. I'll throw a couple pics in. About the best I can say is the wash got rid of some built up grime from the weather. The service provided is crap. I think it must be because in that areas they only cater to people who drive very expensive cars. I just drive a Mazda so my car is probably half the value of the average customer and doesn't warrant any real care in their minds. About the best I can say is at the end of the day it's just car wash. I'll get it cleaned up somewhere else and I wasted $55.00 and tax knowing after years of avoiding the place, it was likely to disappoint. ​

I literally have had better car washes by a bunch of cheerleaders at a church function then I have…read moreat this place. I do not give many one-star reviews but when I do they know they have it coming. I don't know how it's possible but my car came out dirtier than when it went in. Standard pay station I chose the $16 car wash which one would think hey that's going to be a good car wash it's probably going to clean my car pretty decent. I was wrong. The two employees that were there obviously would have rather been anywhere else and their work ethic showed it. I should say lack of work ethic. Whilst I got guided in to the car wash I had to swerve to go around the tip box that was placed conveniently in the path of the car wash entrance. It is definitely a very small tunnel car Wash and I kept wondering where all the water was. Or the soap. To call this car wash mediocre would be a compliment. They did have a complimentary "detail station" with free vacuums which, coincidentally, we're unable to suck anything up as they appeared to turn on but neglected to actually work. No big deal I'll vacuum at home. I went over to the detail Center to grab a towel to tow off my car and there were two in there that were being used and reused. No clean ones just two dirty ones. Fortunately I keep towels in the car and were able to deploy ones that weren't already filthy. I did manage to have a look at my tires where apparently I paid to have them slop some black slime over just the left tires the right ones remained untouched. I was able to grab one of the filthy detailing towels and wipe the crap off of my tires to try to make them look a little bit less disgusting. If I didn't know any better it looks like axle Grease. While trying to clean up my car employee number two managed to work her way out of the office and come patrol the grounds where I advised her that the vacuums don't really work and she said it'd be like that sometimes. I then showed her all of the slop on my tires and she suggested oh you only bought the $16 wash if you want the good wash that's $25. To her credit she did offer to let me go through again however I'm not going to put my truck through that. Overall it's mismanaged, a lack of maintenance, and a lack of employees that give a rat's patootie about a decent car wash. 0/10 avoid at all costs

Literally sat here for 20 minutes and the childish workers were so unprofessional and lazy they…read moredidn't even know we were waiting !!! Hated everything about this experience

This place is new. Pull up to kiosk, choose your wash, pay, pull up and a human helps you steer…read moreonto the tracks correctly, drive through at the end there is a dry time and then you leave. Kudos to my human "Keenan". He helped me navigate the kiosk and put his life at risk by helping me steer into the tracks. He was so nice, patient and helpful. A great employee

I paid for the $12 wash (a wash above the basic). I was mainly worried about getting my front…read morewindshield clean due to traveling in for vacation. I went through once and it was like my windshield wasn't even touched. None of the bug guts were gone, and more importantly, you could still see the dirt line from where the windshield wipers go back and forth. I went back around to tell the gentleman and he said my car was just too dirty and that's what I get for getting the basic wash...But I did not get the basic wash. I barely rubbed my finger across the windshield and my finger was dirty. He put me back through and I noticed the top machine wasn't working so it didn't do anything to the top side of my car other than basically rain over it. The guy was rude and laughed. Go spend your money somewhere where they appreciate their customers.

I paid for the most expensive wash specifically because it advertised towel drying. That service…read morewas not provided. No one was there to complete it, and I was left to dry my windshield myself because the air dryer left a streaky film. To make matters worse, an employee saw me doing it--while heading out for a smoke break--and chose to ignore me completely. This is unacceptable. When a business charges a premium, it should deliver on its promises.

I've been going to this place for about four years as I used to work right around the corner and an…read moreold co worker told me about their package deals. In my opinion, you can't beat it. I pay something like thirty six dollars a month for unlimited washes. Admittedly, it's not the BEST car wash I've ever been to and the car isn't completely dry even with their blowers, but I finish the job when I get through it. For the money, in my opinion, it's well worth it. I'll probably let the membership go now that I'm retired and don't frequent the area much anymore, but I do recommend one of their packages by the month. Also, the people working there are always really nice and friendly. Very much so.

I went through this car wash today, thinking that it was touch-less, since the sign and the website…read moresays "no touch". I get in the wash to find it is soft touch, which I thought would be fine. I got home to admire my car that I just bought a week ago to find that there were multiple tiny chips in the paint on the hood and the front bumper. There were also tiny chips all over my windshield! Now I have to spend around $300 to get my paint corrected and I will have to pay to get the chips in my windshield filled in. I tried contacting customer service, but surprise surprise no answer. Not like they would do anything anyway they'd probably just refund my $6. If they actually help me or reach out to me I will update this review, but I am doubtful that they will. An update: I got a call back from the owner. He basically told me that he believed that these chips did not occur from the car wash and told me that he could look at the damage, but wouldn't do anything about it. Never apologized or even offered me a refund (even though I don't really care it was only $6, but a good business would do this to be professional). He tried telling me that this particular car wash was is the softest around. I told him I have pictures but he insisted he needed to see the damage in person. I felt as though he was talking down to me and he was trying to tell me that it was something else that did the damage. I explained that I just bought the car and there was no damage before I entered the car wash. I understand that he doesn't want to admit fault, but at least have some sympathy and respect for people.

One of the few touchless laser washes around that I could find. Only $4 and seems to do a good job…read more TIP: they have both a touch car wash and a touchless wash. By default they funnel you into the touch wash and it's easy to miss the non-obvious entrance to the laser wash.

Surprisingly it's a touchless car wash, friendly people are around to help you if you have any…read moredifficulties with their machinery. The vacuums are 50¢ for a quick 4 minutes. Nice place, I would surely come back again.

I like the place they have 2 location and I am please with both locations go and give them a try I…read morepaid for a month to mint location and I am good with.

I can't say enough good things! I called on a Thursday about getting 2 SUVs detailed, and they were…read moreable to fit both cars in the following Monday. I had accidentally gotten polyurethane on the cars, and had talked to several detail shops about getting them cleaned, but none seemed positive they could get it all off. I took both cars to Professional Vehicle detailing - they are now immaculate and have never been cleaner! The employees were very professional and friendly. I will be returning for routine detailing in the future and recommending for all my family and friends!!

Amazing. Whole crew was very professional and my car looks brand new. Will come back again.read more