Service was great. employees always been nice to talk too. a great spot. our food has always been good at this location.

Service was great! Food....I prefer other burger places. We got the jalapeño burger, double burger meal, Nashville hot wings and strawberry milkshake. Milkshake is basic standard fast food shake that you regret having later on. Fries are thin and lightly salted. The hamburger buns are delicious and the burgers are dense compared to other places, but really the only thing we enjoyed was the spicy ketchup. If you're in a pinch and need food and this is all that's in the area...ok, but there are so many places in the area, move on. read more

Weny in there today ordered beef patty melt meal burger was nasty tasted like nothing it wasnt hot at all fries gave me first time were fries already been cooked they were nasty wouldnt recomnend this place read more

I've never had a bad experience there and food was always hot. Employees always been nice to talk to

Biscuits are under cooked on the inside & the burgers are always over cooked & hash brown sticks are over cooked, The service is very good.

Whataburger stands out with big, juicy burgers that always satisfy my craving. The restaurant is clean and the staff are friendly, and the burgers come out hot, fresh, and loaded with toppings. A great spot for a quick and satisfying meal! read more

They need better training. Waiting for food for 45 minutes is ridiculous. The management needs to be more involved and there needs to be better discipline. (Shouldn't be hearing your personal business at counter and/or profanity at the drive through. ). If you can't handle two li es then do t do it. Drinks shouldn't be watered down from the wait. Just my two cents. read more

*RAW CHICKEN* I'm sitting on my bathroom floor throwing up. I bought a bbq chicken sandwich got home took a bite thought this feels tough. Spit it out tossed it into the bag. Took a second bite to give it the benefit of the doubt tough again couldn't bite through looked down at it and I see pink RAW chicken. IMMEDIATELY RAN TO THE BATHROOM AND THREW UP. read more

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it's hit or miss. They've forgotten multiple items in my order on several occasions. Some of the people that work there looks like it would kill them to say a kind word or smile back. But on occasion, there are some extra friendly people there and sometimes my order is right and everything is in the bag!! When it's good it's good, when it's bad it's bad. read more

Well don't expect your food to be delivered Curbside. We sat in our spot for over 10 minutes and nothing. There was only one car in the drive through and the 3 guests inside were already halfway through their meals. All I ordered was a medium diet coke and medium fries. I would understand if they were busy, but they were not. While waiting a guest came up and complained that there was mold on his bun, yuck!!! read more

Our food has always been good at this Texas institution staff always friendly courteous dining area mostly clean and ready to sit down

I wish I had more photos, especially of the workers there, but time didn't allow. I was in pursuit of finding something and was extremely hungry, but I had to write something to say thanks. When I rolled up to the drive through I had difficulty understanding the speaker, because there was heavy static in the sound system. I did manage to understand if I would be "using the app", because I saw the ad for it when I drove up. I let the person behind me go ahead of me, but in order for me to do that I had to stop behind another car waiting for more of their order. After a while, I made my rounds back to the drive through and noticed that the bar code wasn't working. I mentioned that to the order taker, and even though I know in my heart and head that I did it correctly, the order taker rightfully went through the download process. At this point you're probably knowing how I felt by this time. Haha Three cars, two workers and one empathetic and efficient manager later I was blessed to have the avocado bacon burger free! I asked to hold the bacon and tomato; it came with tomato, but it was easy to take out the three pieces myself. It tasted very good, and it had a nice spice to it. The Texas Toast was pretty perfect, and when I bit into the sandwich the guacamole oozed out. Finger lickin' good! I would order it again. So despite the technical difficulty, they deserve 5 stars as they had good food and the customer service was on point. Outside of the free order, they had a good attitude and aptitude, and I didn't have to ask for napkins which is something they gave plenty of. I would go back to this location if I'm in the area. Enjoy! read more

Whataburger - Burgers Near Me - Copperas Cove, Texas

All the staff was very friendly. We dined inside. Brought our food to our table. And another came with condiments and napkins. Staff was always smiling. Food came fast and fresh. Overall great experience today. read more

My number one burger buy in Cove. There is a number two, but not a number three. McDonalds and Burger King have become something short of trash. Don't get me wrong in other locations they are great, it's just Copperas Cove locations need new management. read more

Staff friendly and efficient. She got everything right on my Order cause there is no bun. Restaurant is clean and tables clean and free of trash. Food was good. Everything was made the way I asked for it . And was done with a little wait . But everything tasted good read more

The customer service alone is amazing. They are always so polite and friendly which seems rare these days. Ordered breakfast bacon taquitos and jalapeño cheddar biscuit , all were delicious and fire! I don't mind waiting a little longer for fresh good and good service read more

Food is usually just decent but the amount of time you wait is way too long. they shouldn't even be considered fast food and it's not like your food is hot when it comes even though you wait over 10 minutes. The last time I went there there was a lady, honking horn and yelling, and asking for her food back because I guess she was waiting extremely long too read more

The burger was so old it had a thick ring of dried crumbley beef on it. Place has been trash for years. Thought I would give it a try again. Nope. Still straight trash. read more

Y'all were the sweetest night crew. Y'all deserve a raise. Everyone was amazing management to window. Keep it up y'all.

I love me some Whataburger, but this visit was pretty bad. I got their $5 BaconBurger special. Service was impeccable, the food came out quickly, and then... To get the bun smashed any thinner would take industrial equipment, the burger was so cold the cheese wasn't melted, and the patty was probably made out of packing peanuts, it was so dry. I'll be back, because this visit wasn't up to the standards that Whataburger delivers, but this was BAD. read more

I own two houses, one in Belton and the other one in Copperas Cove also known as the Meth Capital of the U.S. When in Copperas Cove, I very rarely shop or dine in this area of because of the poor service and the military attitude. So when my daughter wanted to eat at the local whataburger I was very skeptical. Keep on mind that it was Sunday, after church and it was very busy. I went thru the drive thru, but the lobby was open for those that wanted to go in. The first thing I notice was that they have two lanes and at the drive thru and they have two people with IPADs taking your order. To me customer service is a must and there was a young lady who took my order and she had a great sense of humor, which it was amazing as most young people today have zero to none communication skills. The service was a little slow, but I give them credit due to the current labor shortage. Finally I got my order and another fantastic young lady gave me my order, she was also another unicorn of a young lady with great communication skills. I notice there were two lanes and and they were very attentive we're not using cellphones like in many other places in town. Once again the only downside was the slower service and the fact that the soda was bit flat. Food was great. read more

Had chicken strips, toast and fries. Strips taste like they were fried in old oil and the fries were warm but hard. Gravy was very runny...not to mention the four employees on break sitting in the dining area cutting up and laughing so loud nobody can hear themselves think. Never again... read more

I have always gone to this Whataburger and never had as many issues as I have the last two days! (Curbside order for both days) Yesterday I went and they screwed up my order. I ordered a regular soda and large chocolate shake. I got a large soda and regular mint chocolate shake. And then my husbands sandwich was cold and he had to warm it up. This morning we decided to go there to grab breakfast. My husband went to pick it up and gets back and is mad. They spilled his coffee all over everything. He didn't know it at first and it got on his seat. Then he went to heat his sandwich AGAIN because again, not hot and I realized they missed something from our order! So now his food is sitting here getting cold while he has to go back to get what was originally ordered. How hard is it to READ? This happens way too often and I know people are human and make mistakes but it happens way more than it should!!!!!! read more

Really great and speedy service. Food was really delicious and fresh as always. Strongly recommend for a hearty burger fix. read more

Whataburger - Crispy chicken sandwich with fries. - Burgers Near Me - Copperas Cove, Texas

Slowest service every every single time. Expect to wait 20 mins in line every time. The fries are always old never have I gotten fresh fries at this location. You would swear they're making everything from scratch by how long they take. read more

Double lane drive thru with usually 1 person running the whole thing. Never spend less than 20 minutes in the drive thru waiting for food. And that is after I pay! This sucks every time because I'm hungry. I'm willing to wait for my food. But 20-40 minutes in a drive thru is a bit much. read more

Best French fries. Pretty good pancakes! They are always very nice but i dont like how they always ask me about the whataburger app. Just take my order please. I will let you know if i want to hold up the line in order to give you my info for the stupid app. read more

Honestly service was slow,But customer service was top notch.If I wasn't drunk I would have gave them a star less,Because I needed to change my order to oNion rings,But Ace did not open the window not once. read more

Love this place ! The best employees...Wonderful respectful.. Food is always perfect ...always soooo clean .

Usually this Whataburger takes my order flawlessly, but today around 12:15pm the guy on the drive-through not only was a douchebag but he took my order wrong after I had to correct him 3 times. He was either deaf or just plain rude and seemed smug. 3 times I said Avocado and he replied back Jalapeno. I said no Onions and double meat and yet no alterations to my order. I left there aggravated and more so pissed! If Tristan R was the guy on the drive through headset, you might want to alter your attitude with customers! read more

Ok. Where do I begin. I literally just got home. I have literally sat in line waiting over an hour. 40+ minutes was just after ordering on the speaker. First off as soon as you order they like to make the drink like if that's going to take them too long. So as a result I get a sweet tea with no ce due to it melting along with my sons sprite. They also tried to give me a melted milk shake. WTH. Whataburger??? If you can't keep up with the supply and demand why do you open another lane? You can't keep up so stop doing it. You used to be the best in the area but in the past couple of months have become lazy. The few time I have gone in they are just playing around grab assing and stuff. Yes the so called manager as well. I take it they are the ones in the different color shirts. Whoever own this franchise you got to do better. I am tired of wrong orders , my bag literally wet from grease or whatever it is. You people are beginning to be worse than in and out burger. Worse than Killeen. You really think you deserve minimum wage t be $15 when you can't even do the job right. On the plus side there are at the very least 3 workers there that are good and friendly. I just feel bad for them because of the sorry management that they have to put up with customers being upset and have the right to be so. Do better. Stop setting up drinks way before people get to the window and wipe them off for Christ sakes. It's the little things that matter. If you can't do the minimum required from you then don't work there and whine about $15 and hour raise. Over an hour in line for two meals that's pathetic. read more

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Whataburger is now what Jack in the Box use to be. Greasy and gooey hamburgers with greasy curly fries. I honestly don't think I've ever had a bad meal at this chain. We don't have one in my town so when I saw that big ole W; I had to stop. It ruined my NY resolution, but I don't even feel sorry about it read more

Having to repeat myself multiple times for the same order which is a number 5! Hi it's kind of annoying and for the fact that I am still currently waiting for my food order absolutely baffling to my mind knowing there is no one following us in line just makes it worse. I'm severely disappointed in their customer service. Atleast take our money so your stoned as bullshit of an excuse of employees actually early the basic min. Wage .. knowing the people in front of me is still waiting is pathetic ....... Get your shit together read more

Came to whataburger after work Mother's Day around 1145 I order med a justaburger kids meal and biscuits gravy with jalapeño cheddar biscuits. When I order I was told it would be a few minutes for biscuits, I said okay no problem. I paid my bill and the cashier walked away. I waited for 20 minutes before receiving my order, nobody ever came back to the window. If I wouldn't have already paid I would have just left. Then I get home which is about 5 minutes away and my justaburger and fries are cold to the point where I didn't even eat more than a bite. Whataburger is one of mine and my families favorite places to eat. I'm very disappointed. read more

Slowest service I have ever had at a fast food place in Copperas Cove this is probably my fourth time coming to Whataburger I've been in line for over 25 minutes and I still don't have my meal read more

First time at this location since I'm here at Ft. Hood for a few weeks. I have been waiting on this because everytime I come to Texas it's a must I stop at Whataburger.... But anyway back to this location. The service here is GREAT!!!! Everyone from the cashier to the manager and I'm sure the cooks to greet you with a smile on their face and makes it a pleasant experience. I'm not even gone mentioned the food in depth because every time I come the food is delicious. So go ahead and give this place a try I guarantee it that you won't be disappointed and it's worth every penny u spend. Keep up the good work guys. read more

I always wondered what the fuss was about. I waited a couple years after moving to TX to try Whataburger, thinking this fast food place was just like all the others. It definitely stands out. The burgers are delicious, the fries are comparable to McDonald's but 10x better and without all the excess salt (yuck), and my personal favorite are the onion rings. This location is top-notch and service is never rude (again, unlike Mickey D's). Quality fast food. read more

Pretty good whataburger, I come from Corpus Christi and this whataburger is on par with the best. Fast service, friendly staff, and they can get an order right! read more

Literally don't waste your time in their drive through. After paying at the window, I was asked to pull forward and wait for someone to bring my food out. No problem, until I had been sitting there pulled over for over 20 minutes. I went inside to ask what was going on, only for the employees to apparently have no clue what I was talking about. I just left, I didn't bother trying to get a refund or a new order. Wasted $9 and my time. I've eaten here before and the food is fine but the drive through is completely dysfunctional. read more

My wife and I went to this location today and after we placed our order my wife wanted to change orders. We felt so bad after waiting to pull to the first window and were apologizing, they love their customers so much they just gave us the meal on the house that my wife changed. We hardly get fast food but today this would definitely make us come back later next time. Just knowing they treat customers well made a huge impact for us! Great location! read more