Always stop when I am in Dallas!! I keep it simple with a whattaburger meal, sandwich comes with mustard lettuce tomatoes onions and pickles! Fries were hot and good dipped into the spicy ketchup they offer!!! read more

One word - garbage. Someone get corporate out here please. Food is cold, fries taste straight out of the freezer, burger meat tastes like it's still mooing, and staff members are consistently snappy. read more

I asked for a cup of water and was charged for a drink. When I told them I was charged they looked at me funny and shut the window. And then asked me if I wanted a bigger cup (for my water?) read more

I'd give it zero stars except for not an option. This location has been here around 6years. When it first opened it was amazing. Now there is a bunch of teenagers and drug addicts up there. There is no customer service no customer satisfaction and the food is terrible. Fries cold, greasy and over salted, way over salted. I live here and the entire food ind here in Gainesville has gone down hill. However up until the last few weeks it was hit or miss. Sometimes you got all that ordered, sometimes it was correct, and sometimes they were polite. Now they just don't care. I refuse to spend another penny at this at location. If I was starving and they were the only place with food and it was free... I would starve! read more

There is a lot of stress in our world right now, and it may seem like people aren't quite as friendly as they were in less stressful times, but this does not apply to Whataburger in Shawnee Oklahoma. You want a good dose of friendly service, where they always remember my name, and the food is good? Visit Shawnee's Whataburger and let Terri, Michael, David, Aubrey, Jeremiah, Laurie, or Andrew help make your day fantastic. I'm sorry if I missed someone. I know I missed the gentleman who is cleaning outside every morning and waves with a friendly smile. Wish I knew his name, but I see you and appreciate you. They happily make me a BLTA on Texas Toast when I request it. Secret... It is the hamburger with Bacon minus the burger. I'm in Love!!! Have a great day to my favorite Crew. read more

Just bad. Run like a shot show. Terrible customer service. I waited 10 minutes for someone to get me ketchup.

the service is terrible. The drive thru lane and inside lines are all backed up. Not enough help and the ones who are working are very slow. used a kiosk to order and those orders got screwed up and took forever. i definitely wouldn't. recommend. read more

Absolute terrible service stood at the counter for 10 minutes had people looking at us and just blatantly ignored us terrible service hope no one ever comes here they're not worth it read more

Amazing customer service. Not sure if he was the manager but Erikeke was amazing. We are from connecticut and my wife and family really wanted to try Whataburger. Manager was so nice as he waited for our order and walked over to our table with the amazing food and checked if we needed ketchup or anything else. Will definitely recommend to friends. specifically this location. read more

Whataburger - Fast Food Near Me - Dallas, Texas

I went through the drive-thru a couple of times recently on Saturday mornings to get breakfast for my co-workers, and both times the drive-thru was on point. The last time, a gentleman named Antonio was working and he was flying. The time before was a lady, I forgot her name but she was hustling as well, taking orders, putting orders together, etc. Good store! read more

Whataburger was a nice place to visit while I was in Dallas. I don't get why people compare it to In n Out, because they are completely different. Don't get me wrong, they are both good as standalone burger joints but I don't think they should be compared to each other. I got the jalapeño cheese burger and my friend got the sweet and spicy bacon burger. These burgers are HUGE and they're very flavorful. I love that they bring the order to your table along with condiments. I was surprised to see they had spicy ketchup, which unfortunately didn't have much of a spicy level to it, but was worth trying. My friend's sweet and spicy burger was more sweet than spicy and was a bit disappointing to her, but my cheddar jalapeño burger tasted great to me. Mine offered just the right amount of spice from the jalapeños and wasn't at all overwhelming. I decided to order some onion rings too because, why not? The entire experience was enjoyable, and I'm glad I got to try it out. read more

See all

They served me the wrong flavor shake, I didn't realized till I got home. Chicken and fries were not fresh. Very disappointing. Doubt I'll be coming back. read more

Whataburger is Whataburger. Always hot. Always fresh. And always made to order. This morning was my first time to try breakfast, ordering the #25 Honey Butter Chicken Biscuit. My feelings are mixed on this. The biscuit was nothing special. The chicken tender was large, hot, and moist. The honey butter was delicious but there was only a smattering on the biscuit not providing much relief to the dry biscuit. Had this had more HB it would have been perfect. I'll definitely give it a second chance - there is just too much potential. The burn your mouth fresh fries and friendly employees keep the biscuit from costing the review a star. read more

See all

I frequent Whataburger in Kaufman TX, 34 exit off hwy 175. The floor is slippery wet or dry, the wet floor sign is always there. I slipped on the wet floor and broke my foot in 2 places and my 1 in my leg. I filled out a accident report at that time. No one from Whataburger has even called to ask if I'm alright. I am 60 year's old and support my Daughter Granddaughter and 2 Great Granddaughter's. I was told they are not responsible for my hospital bills because of wet floor sign, it's cheaper than fixing the problem with the slippery floor. Bloodless Soulless Beurocrats. I hope Karma comes for this two face lying company. They are not a family oriented company. They don't care about their customers. Shame on you, bad business. read more

As far as fast food burgers go, good luck topping our Whataburger. Though only offered in Texas, it's definitely a stop for a quick bite if you can't decide on anything else. However, my experience at this particular location has been less than spectacular. When I walked up to order, they asked if I wanted the A1 thick and hearty. Not a bad thing, it's common for stores to try and sell the new special at the time. However, I put in an order for a Double Meat Whataburger. Pretty straightforward, but when I received the receipt it noted the A1 burger. I ended up receiving my original order, but there's a definite price discrepancy between the two. I asked about it and they RIPPED MY RECEIPT (see picture). The small 30 cent difference isn't a huge deal to me, but this struck me as uncaring and unethical. Be wary of this location! read more

Whataburger - Ripped receipt? - Fast Food Near Me - Dallas, Texas

Hit or miss! This Whataburger does not have it together after hours. Your order will be missing items and the service will be poor read more

There was a really long line (and previous experiences told me that the line takes a really long time) so I decided to go inside since all I wanted was an order of fries. It was 11:15pm. Inside dinning is typically 24 hours, but the doors were locked. I asked the people that were eating inside to open the door for me. A staff member immediately came up and closed the door to say they were closed. I asked them if they had a sign that said inside dinning was restricted hours and as he was answering he shut the door in my face so I couldn't even hear what he said. I checked all the doors and windows, they have no sign that talks about restricted hours. Super disrespectful. read more

Shout out to whataburger for keeping a diet in check. It's great because when you order two meals after a long day for you and a roommate. They leave the fries out to keep you slim. Y'all are the real champs. read more

What a NOT good burger. Folks if you read any of my reviews I try to be informative, fair balanced and upfront about everything . I compare and contrast to what I feel are comprable places . I would never eat here again or ever recomnend eating a burger here. I ordered two burgers the double and the special mushroom burger. They were both horrible!!' The buns were old dried out , smashed and the taste of the burger was terrible. The fries were like eating card board. I didn't finish and left. Also the facility was gross dirty and tables were disgusting. This is no 5 Guys or In and Out Burger or for that matter any good burger chain I tried it because my boys like me to try different burger places on my travels we don't have up North. I hope they don't come North. read more

I want to share a small but yet BIG experience I had at this restaurant today. I, like most these days, ordered via the app for curbside pickup. On my way home, I had a few negatives that happened that I was just over it and wanted to eat. I live a block away from the restaurant. When I got home, my little chihuahua was so excited because she was getting French Fries, I noticed my fries were not included. I debated whether I wanted to drive back to the Whataburger but after seeing LILO's stunned face when I told her they forgot the fries, I had to go. Upon my arrival, I went ahead and went into the restaurant. As much as I was trying to avoid indoor places, I went in. I explained that they had forgotten my fries. They immediately wanted to remake my meal with hot fresh fries. I didn't want to waste food so I asked them what happens to the burger and if they didn't mind that I take it with me to give to a homeless person. They said that Whataburger lets their customers take the first order of burgers home because they automatically make you a fresh meal and explained to me that this is how they fix their mistakes. I was like "aaw. Thank you." And I again asked if they didn't mind that I would be giving the first burger to someone in need. They quickly made a new set a fries for the first burger, added the condiments, and folded the bag nicely. They were so professional and friendly. Frances is awesome. I didn't get the other's names but they truly have a Whataburger Texas culture. It took me 30 mins in this heat to find someone. I was starving but I knew that I could wait to eat because someone else has eaten far less than I have in the last 24 hours. I found a homeless man on Congress Avenue and 10th. I called out "Sir. Want a burger and fresh fries?" His eyes lit up and he was so happy. Thank you, Whataburger for truly truly truly making 2 Austinites happy. read more

I went there for breakfast this morning only to find a bug in my food halfway though eating it. I asked for a refund and when would it show back up in the account. Fabian, the MOD, says to me oh I don't know gotta ask your bank. So out done and I love this place but you just lost me as a customer. read more

Whataburger - Found this halfway through my food!! #disgusted This the 5500 Lemmon Ave location. And the manager Fabian, I'll just say wow. - Fast Food Near Me - Dallas, Texas

The double line concept is a waste of time and a ridiculous concept. I was in the outside line with only 3 cars and it took 20 minutes to get a 1 hamberger and fries. 5 cars on the inside window line finished before I did. read more

Fucking trashiest whataburger I been to. If you go like to little elm or hickory creek those whataburger smack but like this one.. just don't even go I'd give it 0 stars if u could. All I get is shit plain & just w cheese & yet they always somehow seem mess up to the simplest burger. And for 20$ to for two people and us both constantly get our meals wrong??? Just a fucking waste of time if you ask me. In n out is way cheaper & still better than this read more

The WaterBurger in Porter, Tx has gotten downright disgusting!! Last 5x I've been there the food was either overcooked or stone cold! Getting almost as bad as McDonalds. The only saving grace on the menu are the taquitos. Needs improvement badly!! read more

I've been visiting the whataburger at 9394 lbj for the last few weeks after midnight and the ladies in drive through are very nice and professional plus the hot food ....... thanks from the #21 lady read more

I sent an email back in May about an experience I had and didn't get a response. Maybe a month later I sent a follow up. Nothing. Terrible customer service. read more

My dearest Historia, Reiner is standing to my side. He is catching glimpses as I write this letter of my love for you. What a creep, he is never getting a girlfriend. But he did promise me that he would deliver this letter to you. He says he wants to repay me for saving them that day. I'm sorry for what happened then. I never imagined I would choose them over you. I'll be dead not long after these words. But I don't regret anything.From there, I began to walk and I lived the way I wanted. Or so I'd like to say. But to be honest, I do have one. You and I still aren't married. -Ymir read more

The manager working the driver through was absolutely horrendous. Pulled up and immediately she was a raging bitch. Did not care to see what else I have to order cut me off midsentence and did not care about what I had to order. Also lied about the milkshake machine being down. Overall she was a complete bitch and did not care and only allowed us one order through car and was just very rude overall. read more

Let me tell you while the burgers are average, the customer service is horrible and when i tried to have a delivery, Whataburger charged me 8 dollars just to deliver the meal. Minus tax of course which was another 4. Do not go to this restaurant. read more

If I could give this 0 starts I would. It's not all locations but the one on nopal and William Cannon is the worst. This is the third time in less than a month that they have messed up my delivery order. I don't know what the problem is over there but they eaither give me the wrong burger or Forget my burger all the way. Management is so rude every time I call. Don't waste your time or your money here read more

I had Whataburger for the first time today, and it just happened to be right after I ate In-N-Out this week. I had the double-meat whataburger, which is nothing special. The food tasted like any average burger would taste like. The fries were average too, but the spicy ketchup is definitely better than normal ketchup. In terms of service, it was all great until the end. While I was finishing up my last fries, a waiter came over and asked if I was done. It was good service the first time, but she came back again, seemingly try to rush us out for the other customers. I finished my whole meal in a rushed 15 minutes from the time I walked in and ordered. read more

From California. The most amazing burger you will EVER have. Also they have breakfast burritos, delicious. Also try the spicy ketchup.

One of the best burgers in Dallas! I finally got my wife to try one before we returned to DC! read more

Whataburger - She loved it! Now she will come back again! - Fast Food Near Me - Dallas, Texas

See all

Over $55.00 down the drain. Food order incomplete, spicy chicken sandwich is false advertising, fries go cold and hard too quick. Never again. read more

I'm actually not sure why people love this place so much. Albeit the portions are about twice the size of a regular burger out by me, but it was quite bland. Even after a night of drinking I couldn't get into it. Got a chicken sandwich and 2 burgers and they were alight, pretty bland and tasteless, not bad not good though. There're better places to put that money. read more

The young girl at the drive-through today with the blue tape on her nose did not even say please or thank you. She looked at me as if I was below her definitely not a good experience. read more

Super nice of them to give me a free cinnamon roll for my wait, I'll gladly accept. But, you can keep the dead bug.. Yikes. Service was really great, though. Just happy I didn't pay for this cinnamon roll read more

Whataburger - Fast Food Near Me - Dallas, Texas

Wayman is wonderful and and a doll! Greeted me with a smile and turned my bad day into a good one. THANK YOU WAYMAN!!!! Xoxo

Slower than Christmas. I've driven away from this location even AFTER paying for my food.

My 5-star rating is due to the customer service at Whataburger located at 26510 N US Hwy 281 General Mgr. David Martinez I was there dinner time on 3/11/21 They went above the normal customer service level that one would expect. I plan to make that "MY" Whataburer ((Just like I have "my" HEB.)) read more