We were on the road looking for a place to grab a bite that was close to Lake Sinclair so we could take it and eat looking at the lake. Had been wanting to try a Whataburger because after all what a burger! And I don't know if it's because it was in a little town instead of on a populated location, So they might have been understaffed or they are owned by a remote manager and nobody's really in charge.... Not quite sure what was up but here's the experience. When I came in there was a guy waiting for his food and nobody at the counter. I went up to look at the menu above the board to kind of decide what I wanted to have and I decided I wanted a spicy chicken sandwich.... So I go over to the kiosk cuz that's what seems like you're supposed to do to order since there were no people to be seen seem like there were people at the pickup window. Nobody greeted us, nobody said hey. It's easiest if you use the kiosk but happy to take your order in just a minute... Nothing. So we pull up chicken on the menu and all we see is bacon chicken sandwiches. I swipe up on the screen. Nothing happens. Look around for a way to scroll down. I press the screen and try to push it up. Nothing happens. So we're thinking the kiosk must be for the items that are not up on the main menu because there was nothing on the main menu above head that had anything to do with bacon. So we go over to the counter to wait for somebody to come and take our order. After several minutes, an adult comes to the counter, seems just a bit frizzled but nice and takes our order. The man that had been waiting for his order suggested onion rings so we got those. My husband got a regular burger and I ended up getting A grilled chicken sandwich. Don't like mayonnaise and all the sauce on the sandwiches. So all I had said to my husband was get it without mayonnaise as I went to the restroom. I come back Jim sitting at a table because we had taken a number.... Keep in mind there was only one other person inside the restaurant. When we came in. Some guy that had to order a pickup came in after gave our order and his order was ready quicker than ours but who knows when he had ordered it. And I suppose there were probably a couple of cars in the line for drive-thru. If some hamburger place is trying to make sure that people got the sandwiches the way they wanted them, they would have what sauces are on them. Whether it's for dietary reasons or just simple taste preferences, but there was nothing on the description in the menu above and then 'manager' That took our order. When my husband said no mayonnaise. Didn't say it comes with honey mustard sauce... So I used pretty much the stack of of napkins wiping off the sauce. And of course there was one little piece of lettuce. That was all wilted and shriveled up at this point and a couple of slices of tomato. All in all it was a decent chicken sandwich. But nothing. I want to rush back to Whataburger to get. My husband's hamburger was declared pretty much the same as everybody else when you think of McDonald's or Burger King. The onion rings were definitely the Frozen prepackaged kind. Although the good news is is they had a real onion slice inside. 30 minutes later we had our fast food and we're on the road to drive the 10 minutes to the lake and enjoy our meal with a good view. Price wise I would say everything's more expensive these days because of all of the rising costs at tributed by the current political Administration and their lack of understanding of how economics work. Can't tell at this point of ordering on the kiosk would have gotten it done any faster, we definitely would have had our order in faster. After we ordered and while we were waiting I played at the kiosk trying to figure out how to get it to scroll up and navigate it... And I guess there is a special spot you press in on the lower right side and hold your finger consistently on the screen to move it up. And then you can slide up the screen for those that actually want to go to a Whataburger and use the kiosk, now you know. read more

Whataburger - Love bacon? Got to hunt for chicken without the pork. Not easy. - Burgers Near Me - Eatonton, Georgia

Piss poor service they don't give a shit about customers. I was one of three that stood there to order and they ign5all of us. So much for bragging about 6 food can't get any. Do not recommend at all. McDonald's has them beat read more

Clean and easy to get in and out of. Staff was polite Food was a let down. I've grown up on Whataburger, living on the Gulf Coast, but things definitely have changed. I ordered a bacon cheeseburger meal with onion rings. The burger was smooshed and almost tasteless. The onion rings were fair, but I only got five of them and had to pay extra for a dipping sauce. Topped it off with a soda, which was the best part of the meal. For $15 I expected a better. This is the second time I tried this location and the second time I have been disappointed. I cannot definitively state that the food across the chain has changed, but this location has lost my business. read more

Second time trying this place. 20 minute wait for dry buns, cold patties, cold fries. Nuff said. Will not return. read more

Went to Whataburger in Eatonton Georgia it's located at a Walmart shopping center. Got groceries. Stopped by Whataburger drive through for some fast food. Well , it wasn't fast. Had to leave had ice cream in my groceries. I noticed SEVERAL cars waiting on their orders. I won't go back. read more

Food is great, but they started closing at midnight. It was always my late night stop on the way home from work. Such a bummer. Be like the rest of your franchise and stay open. read more

The food was mid and i liked it. They had good service. They just forgot to change my bun on my burger

I am hard of hearing. Told guy to speak up. Then the guy shorted me money. Had to get it from someone else. Asked for salt and napkins from two people. No one would would help. Don't know I will go there again. read more

the food was okay looked a little smushed... but that's not the problem! The problem is the horrible lack of work ethic and customer service received from the workers. They couldn't even take us at the front register had us, had us waiting for our food for like an hour! This is unacceptable behavior! I asked for BBQ and Ranch and she had an attitude and said "you're gonna have to pay for that" money isn't the issue lady! it's the damn service! on top of that after sitting and eating with a friend after about 25 mins they kept peeking over the corner to see if we've left... ALSO! i would late to state that other customers would ask if the inside was open; which they were! however, they would say no. ITS A 24 HOUR ESTABLISHMENT! we will not be returning to this location... EVER! read more

food's amazing but drive through sucks fix the damn roof please and thank you if you need a contractor please respond