Great burgers. Whataburger is all about customizing the burgers. Just tell them what you want on it and they will do it. Don't like mustard no problem maybe mayo or honey bbq instead. They have great seasonal burgers as well. Check them out. read more

Usually this place smacks, the food is awesome the customer service was okay for what it is but today my wife got pissed, first she order our meal, her burger with no onions and the first thing she did was take a bite out of onions, she went up to ask them to remake it and the guy gave her a sarcastic "oh no they put onions in your burger?!" They had them remake the burger and they made it so sloppy and shitty she couldn't end up enjoying her meal, like the cook back there got annoyed. Idk what is it about this place and the attitude from these kids but holy fuck get it together. This is my first time looking this place up on yelp, and seeing the rating it's got makes sense now. I'll be visiting other locations now, go the extra mile, cause they won't. read more

I tried Whataburger for the first time the other night - it was decent overall. Back in Chicago, we don't really have any Whataburgers so it was cool to try a different fast food restaurant. I tried the Jalepano whataburger meal and it was good, I really liked the fries from here. I also saw that they had a breakfast menu but I didn't try that. The employees were friendly and the restaurant was clean inside. Overall I'd recommend if you want a late night fast food meal. read more

Whataburger - #4 Jalapeo & Cheese Whataburger Whatameal - Burgers Near Me - Lees Summit, Missouri

OK, I am updating my review for this location of Whataburger. Apparently they must have new management in place. Unlike the last two times I visited this location, the place was very clean, and the food was much better! I still had to deal with a young lady at the cash register who was in training and needed help, but that's OK. We all have to learn and start somewhere. My order was correct, which is also new. And my burger and fries were both very hot and fresh. The fries were so hot I had to be careful, picking them up to dip them in the spicy ketchup. That is most certainly a first. I am very pleased that perhaps the quality of Whataburger in Kansas City is getting better. Every location I've been to has a lot of troubles and is nowhere near the quality of Whataburger in Texas or Oklahoma. But this one, on this particular night, gives me hope. It was damn good! read more

Whataburger - Quiet in here. - Burgers Near Me - Lees Summit, Missouri

This location is open 24/7xStop here for a quick dinner on Friday night. Came inside and order from Kiosk. Each time we have been here, we had to wait 20-30 minutes for food. Extremely slow in service for that reason they are getting 3 stars. Seating area are clean inside. read more

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3rd time here and thought to give it a retry.....just as crappy as the last 2. whataburger was good in Texas before the family sold it to investors in Chicago. TOO many local joints that serve a better burger. Definitely won't be back to any location. read more

Previous to tonight, my last and only visit to Whataburger was as a high school freshman about 55 years ago with my dad when we lived in Pensacola. I had no frame of reference and I was impressed. I was REALLY impressed. After a move from Florida to Missouri then to Oregon years later and a recent move back to Missouri, I finally had a chance to see if my first impression was valid and mostly it was. The wait was lengthy but not unreasonable. I found the employees I interacted with to be personable and helpful. The menu options are easily customizable, something I always look for. The drive is dual lane and the store is open 24 hours, something I've never seen before. Also, they take Apple Pay! My wife had a single patty burger with bacon, onion rings and a chocolate shake. She thought it was all good with the exception of the onion rings which she reported as " very good", a sentiment I agree with. I opted for a triple Whataburger and thought it was also very good. The beef tasted fresh, and the sandwich was delish in my opinion. I also ordered a side of fries and sadly, they were a disappointment - dry, under-seasoned and clearly just out of the freezer. My wife agreed and that represents the only punitive deficit. I have read some previous reviews and would suggest everyone consider that this being a newly opened restaurant, there are going to be problems, likely one-offs. So give the kids a break until they've been at it a few months. That said, I would not drive the 33 miles (one way) as I did tonight to have a Whataburger but I wouldn't hesitate to stop if the opportunity presented. This is a very good hamburger and ranks among my favorites. Up the fries and I'll have no problem upping my score. read more

Whataburger - Entry from the drive-thru.... - Burgers Near Me - Lees Summit, Missouri

We have been to this location 3 times when we visit family, wanted to give it a few visits for a fair review. The only negative experience was the first visit after they had opened as people were still super new and food took awhile, but patience goes a long way. Highlights are portions are good, food has tasted great each time, and the associates when we dine in are super kind and attentive. Kent, he specifically is phenomenal. read more

Whataburger - $30 worth (not picture 2 medium sodas and a small shake) - Burgers Near Me - Lees Summit, Missouri

Cold kids cheeseburger meal at 11:15am. Everything was cold, cheese not melted at all. No asking if everything was correct, if I needed anything, which I wasn't given a straw nor napkins nor ketchup. Only person in line and the cold food took nearly 8 minutes. (Hot and fresh and 8 minutes?! Sure! Cold, unmelted cheese and fries with zero browning and 8 minutes?) Get better management and workers not watching their phones through the window doing nothing? Please fix. Whataburger in Oklahoma and Texas is awesome. This location is ruining your brand. read more

Summer heat too much? Cool off with a milkshake from Whataburger! Fries, burgers, chicken tender sandwiches, milkshakes & more...you can't go wrong with whataburger for a meal. read more

Whataburger - a cup of coffee in front of a fast food restaurant - Burgers Near Me - Lees Summit, Missouri

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My Favorite Fast Food Burger! It has been a long wait since I had my first Whataburger in 1983 by the Gulf of Mexico in Corpus Christi, Texas (home of their first outlet in 1950), until one finally opened in Lee's Summit, MO. So I guess you can call me a big fan. The Hype: Their opening came as a shock to our midwestern neighbors, as former Texans and followers of the two handed burgers converged on a new fast food burger joint. The lines for their drive through ran through their neighbor's parking lot, down the next street, and back down Douglass almost to I-470! I knew folks who showed up at 3:00 am to get in line for their burgers. I am not sure Lee's Summit has ever seen anything like this in their history. Now that is demand that did not go unnoticed, it even spurred a feature (including the changes in the traffic pattern) in the Kansas City Star and local TV new broadcasts. So I waited for a few weeks to check out their newest offering. Earlier in the week I stopped by for a couple of breakfast sandwiches (a Sausage Biscuit and a Sausage, Egg and Cheese Biscuit). Being the second car in line, I left with my orange stripped sack in just a couple of minutes. The first thing I noticed was he the sausage patty actually covered the whole bun. Next I found that its flavor was not overwhelmed by either the biscuit or the egg. And that flavor was very good!. The next night we stopped by for a carry out dinner of burgers and fries. This time it was 6:00 pm (early dinner rush) and both drive through lanes were open and backed up few cars (5 o 6). Paula, who had never been to a Whataburger, held us up for a few minutes studying the menu before we pulled forward with those same 5 or 6 cars still ahead. As we were in the farthest land from the window, I was a bit concerned. But i watched as a member of their staff came out with a laptop to double check our order and run my credit card. After a total wait of around 10 minutes, my Bacon Cheeseburger, and Paula's loaded up Whataburger with cheese was delivered with a smile. The burgers are actually big enough to cover the whole bun (along with the bacon covering the whole patty), the two handed burgers struck us as having a full great flavor. We both decided that their burgers surpassed those from any other fast food burger in town! Their flavor stacks up well with Unk's, Town Topic, and even Winstead's (Surprised at that one!). The lowest point was that the fries were seriously average. Acceptable, but average. I cannot say enough about the friendly service during their still amazing demand. Our total bill came out to $18.00 and change for two meals of burgers, fries, and drink - very much in line with other fast food burger drive throughs in the area. Not only will I continue to follow that first Whataburger I had decades ago in Texas, but I will still understand why they have been around since 1950. read more

Whataburger - Drive Through for breakfast - Burgers Near Me - Lees Summit, Missouri

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So a late night after the gym and shopping for a washer..... .9 pm and not backed up so we decided to finally try the new Whataburger ... We dined in. My wife got a chicken sandwich and liked it. The fries are passable... The onion rings are different... Less breading... But really good. I didn't get the special Dr Pepper shake ... I got the strawberry malt....so so good!! And now the burger that started my recent tour and reviews of burgers.... To be fair we ate at one of these places a couple years ago in Tucson... It was good but I really didn't remember much else. Well Not worth a 2 hour wait that some have been doing.... but certainly an excellent burger. We got in right away. I got the double with everything. They put more toppings on than anyone else. The burger was juicy and fresh. I'll be back!! read more

Being a burger lover has thrown me into a burger frenzy over the years so I'm always on the hunt for a new, different or 'better' burger & will go anywhere to try one, well, almost anywhere. My Whataburger experience isn't new as I've been to locations in Oklahoma and Texas enough times over the years & for me, well, it's just OK. I've had much better burgers from many restaurants, dives & downright hole in the walls. Recently, Whataburger made its debut to the Kansas City area thanks to a hankering for it from Kansas Chiefs QB, Patrick Mahomes (missing it from his home state of Texas). After a month of the opening craze I decided to roll into the Lees Summit location. I waited in the drive-thru about 40 minutes which I'm still trying to wrap my mind around the WHY of it all, nonetheless I did (Thank GOD gas prices have dropped)! I ordered a double Whataburger with cheese & a strawberry shake. The burger was lukewarm, huge as usual & as I stated before, just OK. It's nothing I'd write home about & certainly not at the top of my 'Best Burger' list. I love onion, but they were cut in awkward, crazy lookin' chunks that were just too big. Ugh! The shake was extremely loaded with whatever strawberry syrup they use, so much so that it settled at the top of the lid. Soooo unattractive & unappetizing! Sadly, it was disappointing! Why would I even think it'd be any different or better than any other Whataburger? Silly me. Same story, different state...MY opinion. Soooo, just for the sake of trying, feel free if you want, but I'm soooo glad we have Shake Shack! A much smaller burger (& much more expensive), but packed with flavor & so much deliciousness that you'd wish you would've bought two. Whataburger? Huh? Yes, it's a question for me. read more

Whataburger - A dry double Whataburger. - Burgers Near Me - Lees Summit, Missouri

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Well, I had to see what all the hype was about. My best friend loves this place also and always talks about it since she's from TX. I got lucky one morning while in LS around 10:15am to realize there wasn't a huge line yet. It was a little early for lunch, sure, but I wasn't sure I would ever see the line that short. The staff that was directing cars where to go were amazing. They were so friendly, and excited about having a newbie try their famous burgers. Being the person I am, when I got to the ordering screen I totally blanked on what to get, and honestly felt a little rushed to decide. I picked a bacon cheeseburger, no mustard, no pickle with fries and a drink. All in all, I spent about 20 minutes going through the drive through and would rate my meal a 4/5. The burger was okay, the fries were good. I would go back to try some other things on the menu! read more

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Basically it is a Sonic that you can dine-in. The food was served hot. The gal who brought my food was very friendly. The guy who took my order just so-so. FYI - this is a corporate store. read more

If you advertise your main food as a burger it should be at least a baseline burger- ketchup, mustard, onions, pickles. We waited 15 minutes at 3pm the day after Christmas with one other car in front of us to get our food. Once it arrived the burgers didn't even have ketchup on them. The ketchup they asked if we wanted for our fries wasn't there either. Is there a mystery shortage of ketchup in Lee's Summit? Not going to find out because I won't be visiting this location again. read more

Everytime I go to a different Whataburger I get my hopes up. I think "surely this one won't disappoint me." Yet without fail and as sure as the ringing of deaths bell at the end of everyone's life, they let me down. People in Texas must be insane if they consistently wait 20 minutes when there are two cars in line. How does it take so much time to create the most average food out there? I just wanted to take a nap today, but I couldn't. Oh, I'm still in line waiting. There has only ever been one car in front of me... read more

Whataburger - Deaths door - Burgers Near Me - Lees Summit, Missouri

An hour in the drive through at 11:00 pm? The server took orders from the cars ahead of us so we pulled forward past the menu/speaker. Then the server left without taking our order. Go to McDonalds. Save the frustration. read more

I wish I was exaggerating when I say I waited over an hour for just a hamburger and onion rings. I figured they were just busy and understaffed so I felt bad, but then I noticed a lot of staff standing around talking or just messing around. When I saw the lady at the counter being rude to a customer and blaming him for her mistake, I decided to write this review. Please listen to all these other reviews and DO NOT COME HERE. You will regret it. It's too bad that Culvers across the street isn't open 24 hours because the only reason this restaurant is getting customers is because they are the only option past 10pm. read more

I tried. I gave them multiple chances and my experience kept getting worse. I liked to do curbside pickup. On a late Friday afternoon I waited over a half hour after the promised time. Went inside to see what the deal was, they all just stood there with blank expressions. A few weeks later, same thing happened again. A half hour plus to get a burger and fries. Today was it. Sat there for AN HOUR waiting for a burger and fries. Went inside with another gentleman who was parked by me in the same situation. Again couldn't give us a good reason. As we were sitting in the parking lot waiting for our food we could see people pull up to the drive thru, order and get their food. Seriously. This location is horrendous, don't know if the other ones are the same way. read more

So typical 3am wanting a burger after a night out. Thank you Whataburger for having a lock of blonde hair and no bacon on my sandwich for the second time that I've paid for. The attentiveness to people is low. Especially waiting in a line for more than 45min. And another 5-10 just at the window to pay. But THE HAIR!!!! Im disgusted and appalled. Nor do I have blonde hair either.. I pulled it out of the meat in the Sandwich.. read more

Whataburger - Found a gross lock of hair in my Patty Melt.... 3am... - Burgers Near Me - Lees Summit, Missouri

We were the fifth car in the drive-thru line, and no cars moved for 30 minutes. I was the passenger so I hopped out of the car and went inside to ask if they were okay. They guy was nice and said they're just short handed. But I saw a lot of employees inside. The manager told me, "Don't you know there's a labor shortage?" She probably had said this before and was defensive. I told her that I am from Texas and that this is not Whataburger. Another patron who heard me said she was from Texas and that now it IS like this down there, too (due to the labor shortage). The manager offered to give me a refund, but we hadn't even ordered. I understand there is a labor shortage, but management is also using this to hide their huge shortcomings. I go to drive-thru restaurants almost everyday, such as Wendy's, McDonalds, and Culver's, and do NOT encounter anything like this. This is a management, training, and coordination deficit. We were able to get one person to back up and let us out (cars not locked in by a curb on either side left!) and we left. Drove to the Schlotsky's across the street and in about five minutes had gotten our nice hot sandwiches from the drive-thru. Patrick, I'm sure this is not what you wanted. Owners, people and money are backing up and going somewhere else. Even those not leaving feedback. read more

The food was mediocre. I ordered a chocolate malt and was given a vanilla shake. We had also ordered a burger with no mustard for the kids and was given one with mustard. After going up to let them know of the mustard mistake, we were given a replacement burger, that still had mustard.. The service here is terrible. read more

Do NOT go to this location!! They can't get orders right!! Mayo & cheese only doesn't exist at this restaurant. Fries with no salt is so hard to understand!!!! The "manager" from Springfield is not manager material, everything in our order was wrong!!! Will never return! read more

Firstly, I will say that regardless of this experience I did appreciate the politeness of the employees (except for one woman, but we'll get to that). We ordered two burger meals with a cinnamon roll added on as well, and this would have been a little after 11:12 (I remember the 11:12 GPS estimated time of arrival while we were on our way). We waited at least past 11:40 to get our food. One was supposed to be with no pickles, but both had pickles. We also did not get our cinnamon roll. The manager was informed about the missing cinnamon roll, but 10-15 minutes later it still didn't come so we cut our losses and left (only like $2). The woman working there who was rude seemed to get upset that someone we were with complained that their burger came with mustard when he asked for "plain" and "just cheese" for redundancy from my understanding. She proceeded to come to our table to inform him that "plain" means with sauce? That's fine, but "just cheese" would seem to communicate that it should come with just cheese. So, that seemed pretty unprofessional... The other employees were polite. The burgers themselves were good, I thought. But the wait times and order mess ups are kinda ridiculous to be honest, as well as that one employee's response. This was my first time at a Whataburger and I'm hoping that other locations may provide a better experience. read more

The inside was terrible, I'll never go back inside. My brother went today and said he might go in. I said don't, cuz it will give u a bad impression and we both like it so much. Once i waited for 15 minutes in the drive thru with two cars in front of me. My brother waited 25 minutes today. Lol He said some 900yr old lady was working slow as hell. I'll be a customer cuz i like the food but only when it's not busy and i have nothing to do. Otherwise I'll have to set my alarm on my next visit. Snooz fest in the drive thru read more

Pretty solid spicy chicken sandwich. Same for cheese burger. Not sure what they make their chocolate milkshakes out of, but I had to ask to confirm what I got was actually chocolate. Tasted like vanilla+cola. read more

It has to be the slowest fast food chain. I've tried the Lees Summit and the Independence location multiple times, both are so extremely slow. Each time I've gone there has only been 4 cars or less in the line but it take 20+ minutes to get your food. The management needs to do better. If Chic fil a, Culver's, McDonald's, Sonic, etc can figure it out, surely you can. I've never had a "fast" food chain be consistently so slow. read more

We orders at 12:40pm and it's now 1:17 pm and we are still waiting on our food. If you go here waiting in the drive thru is much less. read more

Whataburger - Burgers Near Me - Lees Summit, Missouri

Waited 25 minutes after ordering and watched people get their food 10 minutes after I ordered. Then when I asked they immediately brought out a bag for f food with ice cold fries like it was sitting there for a long time. When I asked how much longer the lady said it is first in first out until I pointed out I was here way before everyone else that is sitting down finishing their meal. read more

Ate here last night. Waited to cool down before posting. Not that it should matter, but I'm a old Texan. Been eating Whataburgers since 1970. Probably longer than most of the staff, management and owners have been on the face of the earth. And I realize that some group in Chicago now owns the company. But until this location improves, I won't be driving 50 miles round trip to eat here again. Counter service was polite and efficient. We wanted to dine in. Food came quicker than expected since they were busy. Food delivered was bagged to go when the ticket clearly said dine in. The "server" took one look at my husband, dropped the bag on the table and walked off. No condiments, no thank you and an incomplete order. The food was underwhelming and the missing onion rings, which he retrieved, were nothing anyone should have served. Unless you like poorly cooked and presented food and insulting behavior, don't bother to eat here. read more

We finally decided to take the plunge and go ahead and see what the hype was about at Whataburger thanks to our lovely quarterback Patrick Mahomes and his obsession with spicy ketchup. Unfortunately it did not live up to the hype and we will not make the voyage back. Although the parking lot and the drive-through lines were full, the service was slow. I ordered the #5 with a sprite but the sprite was out. Okay fine. I get home and notice my burger looks an awful lot like Sonics. No flavor. Nothing to write home about. Onion rings were good but not great. And sad to say but the spicy ketchup is not spicy at all. Food looks good, tasted just okay. Service was slow. 3 stars (barely) read more

Whataburger - #5 and not spicy ketchup - Burgers Near Me - Lees Summit, Missouri

No second meat patty. My wife's Bacon Cheese Whataburger had no bacon. And we are missing the cinnamon roll we paid for as well. Won't make that mistake again. read more

Whataburger - My Double Meat Whataburger, No Tomato, No Onion (because I am slightly allergic to onions). - Burgers Near Me - Lees Summit, Missouri

Hair cold, not fresh Absolutely disgusting rude people didn't give us the cookies for the kids meals not the drinks nothing read more

I pulled into the drive thru at 5p on Friday evening. There were no cars other than me. There might have been 4 or 5 cars parked in the lot otherwise. I waited for a minute or so before someone came over the speaker to take this simple order: a #5 meal. I pulled to the window at 5:02p to pay and was given my drink. They told me the food would be out shortly. We waited at the window until a different person came with the order at 5:17p. Seventeen minutes with no one ahead of me. For contrast, after we drive away with the order, I went to Culver's and ordered 2 meals. There were at least two cars waiting in front of me. I pulled into the drive thru at 5:19p. I ordered and paid at the window then pulled into space #1 at 5:21p. The order came out at 5:25p. Interesting experiment with interesting results. read more

Walked in and waited for several minutes before a worked came out and told us to use the kiosk. After we ordered, sat down at the table (the restaurant was 60 degrees inside). Waited 30 minutes before food was delivered. Food was cold. Won't be back! read more

Truth be told, my impression isn't about the service. Service under these trying times is a given. Additionally, with such crazy anticipation this place received before the doors opened, I expected this restaurant would be overwhelmed and overburdened with your typical high-expectation Midwestern American who wants things convenient and now, you know like you expect people to wait hand and foot on you (you know who you are). Moreover, I believe the service is also a symptom to the over zealous fans out there that would drop by any fast food location serving Spam if Mahomes blessed it. That being said, I came here and was a little disappointed, not surprised, that the bad reviews had mostly to do with your typical petulant "They were so busy my food was cold' and/or 'They got my wrong order," and not that the food, such burgers were so bland and so basic, I thought this was part of a large social experiment on the crazy frenzy of average Americans and their behavior towards the latest fast food burger joint. I feel for the joke, I admit. I was simply curious due to such rave reviews. I too fell with peaked interest when Back Yard Burger opened here in L.S. and that was warranted. The taste is great and I will still drive to Independence or Blue Springs, so why did our location close here in L.S. ? The cheeseburger I ordered here at Whataburger with wasn't any different that your cheep golden arch cheeseburger, maybe a tad bit more meat, but not by much. The burger was paltry at best. There are better burgers out there if you have taste, but if your thing is to cry and whine because you had to be silly enough to wait at a drive-thu for an hour for a tasteless burger, be my guest. If you are curious still for whatever reason, you can always park across the street, leave your phone in the car so that you can pay attention to traffic and cross the road to their entrance. read more

Food was fine at 8 am. But the restaurant was filthy. They had standing water on the floor with a caution sign but no one cleaned it up the whole time we were there, even though the people before us mentioned it. Almost every table had food debris or dried ketchup stuck to the seats or table. The bathrooms were worse!!! Dried poo on the seat, toilet paper on the floor and dried soap all over the wall and floor. My husband said the urinals in the men's room were cleaner than the sink. It's like the night crew didn't do anything when they closed. But what manager or worker comes into the store and sees that mess everywhere and doesn't even try to clean it up ? Customers shouldn't have to point out things like that in your store. It was really disgusting. read more

We ordered this again tonight hoping maybe they fixed their issues. My receipt says double with cheese and bacon. I get home, no cheese or bacon. My drink is listed as half lemonade and half unsweetened tea. I have a warm sweet tea with no ice. This is the third time in a row of failing to follow simple instructions. With the price of fast food increasing, there is no excuse to fail this badly. Do not go to this restaurant unless you want to waste your money and not get what you paid for. Horrible experience! read more

Waited in Drive through for an hour. Then they opened another lane and let 8 cars ahead of us. Asked to speak to a manager and never came out. Never ever again! read more