Whataburger versus In-N-Out Burger.... I had a wonderful experience last week to have both Whataburger and In-N-Out Burger. So what is better? After dining at both restaurants, I will share my thoughts and my selection, but you should try both and have some fun. I do not live in Texas anymore and thoroughly miss Whataburger. In my travels if there is a Whataburger in the area, I would choose that over most Berger joints. Why? Whataburger flame broiled burger is cooked when you place your order, I found the size of their burger bigger than In-N-Out Burger. Condiments, bun, fries are about the same. Though I did notice the hand cut french fries at In-N-Out are pretty darn good. Where Whataburger definitely makes better onion rings. In-N-Out Burger's are also cooked when you placed your order. Both are juicy and both have good flavor. Both tailor, the burger with condiments that you want, cheese,, onions, ketchup, mustard, lettuce, pickles, you get to pick. I feel that both burgers use a good bun and cook it as you would expect. Juicy and delicious Where I found a difference is that In-N-Out Burger has some catchy Marketing request like an animal burger, so you have to know the secret handshake. Whataburger is a little more traditional. They just make very good hamburgers. If you're looking for ketchy West Coast fu-fu Marketing then enjoy a In-N-Out Burger, you won't be disappointed. However, if you're looking for a better burger in size and flavor, I lean to Whataburger while they are not. " ketchy" you can't go wrong with a Whataburger. Don't forget to order the onion rings they compliment the burger well So my choice... Whataburger wins over In-N-Out Burger. read more

Amazing customer service. Great employees. Had an accident and misunderstanding on my part, and they replaced the entire meal for free. Was very pleased. Michael, Kenia & Luis - awesome employees. read more

best fast food and service first time at this location I will definitely make the drive for this type of welcoming and fresh food

Came by this location last night after getting off work. I was looking forward to eating a little something. But what I ate, was a bit disappointing. I had the new blaze jalapeño double burger. I was looking forward to trying this burger since I love spicy food but it was luke warm when I took my first bite. I was hungry so I had a few more bites (big mistake). I stopped eating not even half way because it just wasn't that good. A couple of hours later, I threw up. Something wasn't feeling right what so ever. I wasn't feeling good. Even my son, who had a "Justaburger" didn't like it either. He's usually a big fan of the burger, pushed it away instantly, I felt the burger and it was also luke warm. The fries was cold as well. Service was not that slow, we were there about 10 to 15 minutes. Unfortunately, I would not be returning to this location. read more

Whataburger - Burgers Near Me - Webster, Texas

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I'm always hesitant to review national chains because employees tend to come and go. One day, the place is five stars; a week later they could be a single star. This location, however, after three visits over a multi-month period, deserves praise. First, the service here is polite and efficient. The restaurant has been clean -- inside and out -- when I have patronized it. That's a sign of outstanding management. The food is quintessential Whataburger. (Indeed, many people have complained that the food has changed since an outfit from Chicago bought the company. I call BS. It's the same Whataburger that I grew up on in the 1970s.) read more

Stopped in this location because it was closest to where I was. I had an offer on the app for a couple different things so I took advantage. First, I had a free steakhouse burger with purchase of fries and drink. I haven't had one before so I thought I'd give it a shot. The steakhouse burger is a double meat burger with bacon and steak sauce. The steak sauce was a little overpowering for the burger. But, in their defense, i'm not a huge fan of steak sauce to begin with. I tried it because it was free. I probably will not order it again. However, if you are a fan of steak sauce, you may have a different opinion. The second thing I tried that was also free is iced vanilla coffee. The vanilla flavoring is 3 pumps of vanilla. Average at best on overall flavor. I visited the specific location during peak lunch hour. The management and staff really seem to be on top of their game. Even though there was a steady flow of people, there never seemed to be a huge line or back up of people waiting for orders. Things seem to be flowing smoothly. Kudos to them on taking care of customers. Bottom line - I really like Whataburger. I prefer the patty melt over anything else. I tried new things today just to vary my selections. Probably would not order these specific items again, but would definitely visit this location in the future. I would simply stick to my personal favorites. Bon appétit, y'all. read more

What's the purpose to order on the app to pick it up in the drivethru they give you and ETA, make you wait 10 minutes in the drive through then another 10 in the parking spot read more

Ordered my food before 11 but since I got there at 11:05 they wouldn't give me my breakfast order. Fuck this Whataburger.

I made a mobile order around 12:15 and didn't get it until 12:56. My order was ready when I asked 30 minutes later they just hadn't called it out. Some of the worst customer service I've ever had. The food was fine but not worth an hour long wait. read more

Very slow service waited 30 minutes in drive thru lane. Apparently not enough cooks. Do not recommend if you need something quick

Well.... It's a burger. The redeeming thing about this place is the burger is huuugggeee and they quite cheap. I can't finish it. My sister's bf love their patty melt that's why we ended up here for lunch. They offered us spicy ketchup but I mean it's gotta be meant non Asian spicy because I can't taste any spiciness. My bf ordered chicken pico de Gallo sandwich aaaannnd they gave him beef... sigh. I definitely NOT coming back nor recommend this chain, . read more

Whataburger - Burgers Near Me - Webster, Texas

It was OK. The service was great. If you want an ok generic fast food burger, this is the place. Fast. Convenient. read more

Typically my husband and I order curbside from Whataburger. This particular location is a hit or miss honestly. Whenever I order breakfast - which is basically the only thing I get from Whataburger - everything is fine. When my husband orders lunch - which is the only thing HE gets from Whataburger - everything is fine. Here's the problem... because he likes lunch, and I like breakfast, we typically get food between 10:30-11 am. The time of day when it's not WAY too early to eat lunch, but they're still serving breakfast too. You see, apparently if you're ordering from both the breakfast AND the regular menu, they have NO idea what to do. My husband's patty melt will be made incorrectly. My breakfast on a bun will not be quite right. No matter how many ketchups you specify you want with your meal, you'll get 0. Your milkshake will have WAY too much of whatever flavor additive making it nearly impossible to drink. My favorite experience was our most recent trip. They didn't give us any ketchup, but we just went on our merry little way. Then I stopped and we checked our food. My husband's food was made perfectly. I opened up my breakfast on a bun. It felt a little thinner than usual. I opened the bun, and what did I find? Just egg and cheese. No sausage. I literally laughed out loud. They even toasted my bread just like I requested... but my breakfast on a bun was only half of a breakfast on a bun. So I drove back over there and they fixed it quickly. I also asked for ketchup which I still didn't get. You win some, you lose some. My suggestion would be to just order from one menu... or go by yourself. But who knows, you might just get a fun story out of your visit. read more

Great tasting food. First time eating breakfast here. Used some of my points on the app for the very first time. The staff was very helpful. The only thing I didn't care for was the taters. The Biscuits and gravy were quite good. read more

Whataburger - a tray of food on a table - Burgers Near Me - Webster, Texas

I do not recommend this location. To describe the service as slow would be a euphemism. It's more like waiting for the next showing of Hailey's Comet. As far as organization goes, they are walking around blind without a cane in there. Save yourself the frustration and seek out another location. You will get served faster even with the additional drive time. read more

It's Whataburger and this is Texas so you know what to expect. Good fast food. This is one of the oldest, most surviving ones in the area so there is that. I remember it from the early 80s! It's survived many other businesses coming and going in its proximity, but it probably does help that it's next to a night club that can draw hungry patrons. I typically go for breakfast if I am running errands in the area for a quick grab and go. No issues at all with service or cleanliness, some room for improvement but this is fast food. Atmosphere is cookie cutter Whataburger with vintage photos of various Whataburger restaurants and the like on the walls with the orange and white colors. Location on NASA Parkway is a strength as it is not far from I-45 or Highway 3, so you can stop by coming or going any direction. I'll continue to drop in as it is convenient. read more

Every time I get food here without fail they for get my sauce, I always get ranch and they never give it to me. Pretty much giving them free money. And no ketchup, what the point of asking if I want spicy or regular when they're not gonna bother anyway? Very annoying to spend money on dips and it be over looked so now I have dry fries when I'm on a time crunch for my break from work. read more

It was okay. I wouldn't mind going back. However, I'm not going crazy to go back. The food was okay. Just okay to me.

Stopped here for lunch coming from the beach. The place is clean and the staff is super friendly. Specially Priscilla. She was amazing when taking My order, you know when traveling with kids they all Want different things. She was very patient and took my order with lots of care. She came out of her way to offer to cut my little kid hamburger since he wanted a 3 meat cheeseburger. Thank you Priscilla, you were very sweet! read more

This was the worst worst whataburger I've ever been to I've been to many of them are always good this location the stuff and I mean everyone in there was hanging out talking not paying attention I was in line for 33 minutes there was at least at least six cars behind me I get to the window and asked me what's going on what's the problem I don't know shut the window but let me tell you I waited so long and I mean I was so upset I should've just left but I suggest that no one visit this place it's the worst the staff is horrible horrible read more

Whataburger - Whataburger - Burgers Near Me - Webster, Texas

Food was horrible worst whataburger I ever been to in my life throw the whole staff away and get new people who actually take the job serious. Just pitiful. read more

Food is food, i feel that it tastes the same everywhere but THE SERVICE? Try another whataburger and save more time driving to one further than this one. We waited 40 minutes for an online order they couldn't find? Even offered and showed proof of purchase and still didn't seem to resolve the issue at hand read more

Mr. Jimmy is an awesome ambassador at this Whattaburger how nice to have someone bring your food and give you ketchup and napkins. Love the double double with cheese. We will be back! read more

Whataburger - Yum double double - Burgers Near Me - Webster, Texas

Food is good but it literally takes them an hour to serve the food. It's not even because they are understaffed because they're super slow even when the restaurant is empty. read more

I wish I can give this place zero stars the manager Francis did not know what she was doing and was very rude did not know how to handle a busy crowd!! And look what type of chicken strip they gave me and thought it was ok! I have never been disappointed my Whataburger of my 30 years of life but today i felt like I was in jack in box drive through read more

Whataburger - Burgers Near Me - Webster, Texas

What a disappointment. Went through the drive-thru ordered five burgers. We were the only people in the Drive-Thru but it took forever it even took them forever to get our drinks to us. The train was going by so we figured we can't get back across highway 3 anyways and since we were tagging and having dinner with my elderly dad we just figured well at least our burgers will be super fresh and the fries. NOT This location needs a lot of retraining none of our burgers tasted fresh and the fries were awful. One of the number #2 orders "the double meat" burger was made with two end buns. And the number #1 HAD NO Patty. There was NO MEAT in thE burger now how the heck does that happen. Spaced out not paying attention. This is a burger place and I don't think you have a veggie burger on your menu. please get it together I love Whataburger but you know I have five guys a lot closer. On a positive note when I called the restaurant the manager said to bring the receipt in when I'm in the area and they will comp the entire receipt. Not sure if I'm going to take him up on that offer cuz I'm a little scared. The food is supposed to be made to order I don't know why it doesn't ever taste fresh everything tastes old and stale and the fries taste old. read more

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We hadn't been to a Whataburger in MANY years. But I use to consider them the best of the franchise burger places. Our burger was good, tasted like Whataburgers used to taste. I wondered why this place got relative poor ratings. Now that I read them most of the bad reviews are service related. It's true I wondered why it took so long for them to fix our burger, but it was good. Maybe we were just lucky but I think this place is getting a bad rap. One review even criticized the condition of their customers, gee. __ We've eaten out every meal for 30 years read more

Last 4 times I've come here, my order is wrong. I always use curbside pick up, and I've waited long enough to call the store and ask where my food is. Today is the last time I will come here, i would rather drive to a further location if it means my food will be correct and on time. I ordered two simple meals today and not only was one of them wrong, when given my correct burger the employee wasn't apologetic or anything. This locations customer service is trash. I'm never taken care of as a regular. One time the manager told me "yeah curbside isn't our best but we will make sure it's better for you" and sure enough he lied to me. Im always nice about the mistakes, but I still never here. "Sorry for the inconvenience, we still value you as a customer" I will not consider this location to anyone anymore. read more

If I'm rating the food only, I'd give them 5 but their service is so slow, I just can't! ‍ Every time without fail, when we think to grab fast food and we consider whataburger, whata we find is a loooooong line! Not one location but ALL locations in Houston. They also can't get their stuff together or orders right!! Their food is great but they should give up on their drive-thru, fast food idea! If you have the patience, definitely try their food and especially their patty melt read more

Fries are so overcooked they crunch like those potato sticks in a can. They are forever messing up my order and then wanna have attitude about it like they weren't the ones who messed it up in the first place. Whataburger needs to shape up. So many locations with nasty employees. The downfall is coming. read more

the food is okay but tit takes to longer i waited for my order for 30 minutes and they gave me the wrong thing service very bad there was 10 people and they were not doing a thing. read more

Oct 1st: One burger, one fry, one small choc shake = 19mins total. Was third car in line. Pull up to leave, 5 employees sitting at a table talking. Unacceptable Whataburger. read more

Yes, I know you go to Whatabuger for good burgers. Well, I go for salads. Usually they are really good. Actually, mine was. It had fresh, crispy lettuce, and plenty of grilled chicken. Sadly my husband's wasn't. It was full of wilted, brown lettuce, and meager strips of skimpy chicken. How am I supposed to convince him it's good to eat healthy when Whataburger serves crappy salads like that? read more

You have one job.... The cashier even confirmed my order before giving it to me but gave the opposite of what I wanted. If I was a "Karen" I would have went back and got my refund read more

Whataburger - Double Meat Whataburger Jr. Whatameal - Burgers Near Me - Webster, Texas

you got me fucked up. there was about five workers working and about three customers inside and no line in the drive through but getting my order which was one burger took about 30 minutes you got me fucked up. It should not take that long. read more

I come back to this location occasionally because I like Whataburger in general and this place is on my way home. Home from work late at night or out late with friends. Usually service is mediocre, people are not especially friendly, and they have not always got my order right. Maybe it is the time of day that I am here. Also, you have to expect some drunk people from the bar next door, rude able bodied people who park in the handicapped spot, etc. read more

The drive thru is a joke. I waited forever. Every time I come here it's like this. I've waIted 20 minutes in line and the person in front of me drove off. Now I have to pull up and park. I see a ton of workers in there so I don't get it. Very poorly run! The girl finally brought my food said they only have one cook read more

Second time in a month that their soft drink machine is down. This particular Whataburger has some issues.

This Whataburger is a joke. Is pulling forward SEVEN cars just to clear the drive thru Lane so that you can have the short wait times on paper necessary? It's a fat lie, that's for sure. This was an issue long before COVID-19, and has only worsened. Lazy and lacking order. One star for being Whataburger. read more

every time I come here I end up waiting 20 min. Even if there's not a lot of cars. might as well go to the he one by walmart theyre faster