The requested service was replacing rusted out rear leaf spring shackles and hangar brackets in a…read moremid 2000s Ford truck. Over the phone, they provided two quotes, one with me providing the replacement parts and one with them providing the replacement parts. We set up an appointment, IIRC about 3 weeks from the date of the call, with me providing the parts. They completed the repairs the same day of the appointment. Upon picking up the truck, the price was what they quoted. The cost of the service was quite reasonable, compared to 2 other quotes from repair shops. They were recommended by George's Repair Shop who said they they could do the job but thought FWSS would be a better fit for this repair, especially regarding costs (which George's quote I found reasonable). So a thank you to George's for the referral and thank you to FWSS for doing what they said they'd do, just good business. It was nice to deal with Fort Wayne Spring Service. They were very friendly, and did everything they said they'd do, no hassles, no surprises, etc. I will definitely do business with them again if the opportunity arises.

I took my car to Michel Tires Plus to assess the issue with my rattling shock. Bad news; the tech…read moretold me they've only seen one other case like mine, where the stabilizer plate rusted out, and the shock had rattled loose. He said they told last case to have their car towed home, and buy a new car! Well, I drive out of there at took my car to Ft Wayne Spring on West Washington and they were very knowledgeable about the problem and were Very able to replace the broken plate, install a new shock/spring for under $300!!! Much cheaper than a new car!!

tony, blake and their crew always are friendly and very reasonable pricing. if the ydont have what…read moreyou need they can generally outsource it for you. our team here at goutys has never had a problem with economy in the 13 years i have been here and more!

Purchased a transfer case from them. Very friendly staff. Fast check out and the part was in great…read moreshape. I'll be back next time I need something.