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    Wheel & Sprocket

    4.7 (84 reviews)
    Open 11:00 am - 7:00 pm
    Updated 3 months ago

    Services - Wheel & Sprocket

    Bike repair and maintenance

    Wheel & Sprocket Photos

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    Reviews With Photos

    Shiny. Like new after clean up. Only 30 bucks (special offer).
    Steven D.

    I have taken my bikes in twice to WnS. Both times, I had excellent service. Last summer, they managed to squeeze me in despite being extremely busy. Had my Lemond Zurich handle bars taped up and the bike looked over before riding RAGBRAI. Great job on the taping and it was a relief to know that the bike was in condition to ride across Iowa (even though I wasn't). Just got my Poprad back from the shop. Went in for a clean up. I was blown away by the job they did. The bike looks almost new again. Thorough work which is noticeable even by just glancing at the frame and drive train. Upon closer, inspection their work is even more impressive. See pics. Justin has always been most helpful every visit. Informative but never condescending, unlike some bike shop employees. He helped me pick out a good tape for my handlebars and recommended some great saddles for my road bike. Helped to order a new chain, too. And gave great instructions on how to clean up and maintain my disk breaks. He's always willing to take time to help and share his knowledge of bikes. Glad this shop is in Oak Park!

    Our new bikes
    Mayra R.

    I've been wanting to get a bike for sometime, I have a Peloton and was ready to change up my workout. I went to the Trek website and it listed W&S as an authorized Trek vendor. I took my boyfriend with, he wanted to join me on bike rides. My boyfriend and I arrived and waited in line (due to the pandemic it seems like everyone wants a bike) for about an hour. We were informed that we wouldn't be walking out with a bike today, all bikes in the shop were sold. If we purchased bikes they would arrive in 2 weeks, we were ok with that. We went in and was asked what we was looking for, we knew we wanted a hybrid but that was it. I got to try some bikes in the shop and was fitted to a bike size that was appropriate for my body, all while taking COVID precautions. My boyfriend purchased a Trek bike as well and went through the same process with me. The workers at W&S really knew their stuff, they were extremely knowledgeable and helpful in making our decision. We went to a different bike shop first prior to W&S and had the total opposite experience so I was very appreciative of having such a positive experience at W&S. This is now our go to shop, if we need service this is where we'll go. Our bikes arrived last week and we have been loving it! We've enjoyed a couple rides out on these last couple sunny days.

    Thanks, Keith!
    Jude N.

    Keith was extremely helpful at the store. I have a cervical spine injury, which makes riding bicycles difficult. Keith recommended a couple of different styles of bike that I never would've thought of on my own, because I did not know they existed. He was conscientious and attentive. While I didn't buy a bike this time, I would definitely consider going back to buy a bike from Keith at Wheel & Sprocket.

    Picking up my parts.
    Matthew G.

    With covid going on, it was time to get out and ride socially distant (by myself). Well I finally rattled off a couple of fender bolts, so I went online to find some. I could get them from France maybe by the end of September, but guess what? The great folks with spokes at Wheel and Sprockets in Evanston told me via email they could get me a package, I could pick it up at their Oak Park shop and soon. We'll today was pickup day. Kim waited on me, and I have to say that they will be my go to bike shop. Just the right amount of business with social distancing, I waited outside for just a couple minutes. Thanks to the managers in both shops and easy coordinating to get a customer a not too common part for their bike.

    Shimano 105
    Cynthia F.

    If I could rate these guys 10 stars, I would in a heartbeat!!! Where do I even begin. I've been on the hunt for a Trek FX Sport 6 for awhile and finally found one just north of Milwaukee at another Wheel and Sprocket location. I called that store (spoke with a super friendly associate) and he informed me they can transfer the bike free of charge to a store closer to me! I called this location (Oak Park) and spoke with AJ who was super friendly and beyond helpful! AJ helped ensure I had my whole setup including pedals and bike computer (he took a lot of time explaining different computer options for me with various price points). He helped coordinate the transfer and was very helpful!! I picked my new bike up a few days later and had the pleasure of working with David who was awesome. Super enthusiastic, extremely knowledgeable and helped me understand everything about my new carbon bike. He helped me adjust everything in store (seat/grips/breaks), showed me how to remove the front tire, even helped me pick out some accessories and a helmet. There wasn't a question he didn't know the answer to and again, his enthusiasm and knowledge was an absolute pleasure. I absolutely LOVE my new bike and have a good peace of mind knowing I can bring it back anytime within the first year for a free tune up or call with a question. This Wheel and Sprocket team was super helpful and really know their stuff. HIGHLY HIGHLY RECOMMEND!!!!! Thanks for helping me get my 'dream wheels'! :)

    Our son Ryan posing with David (store manager) next to a similar bike that he won at the Longfellow Elementary School 2018 Winter Carnival.
    Scott K.

    Our son won the bike that Wheel & Sprocket donated to the Winter Carnival at Longfellow Elementary School last month! It was truly the most coveted raffle prize that garnered much attention from the children and parents. Thank you to Eric K. (owner), David (store manager), and the team at Wheel & Sprocket for their generosity and support for the community. We stopped by this weekend and met other team members who were welcoming and extremely knowledgeable about bike services and repair. The store has a comprehensive inventory of bikes, parts, and accessories that I'm sure we'll take advantage of when we take our bikes out this spring. Thank you again Wheel & Sprocket!

    Side view of bike rack

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    11 months ago

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    1 year ago

    James and the team provide expert services. The are professional and quite knowledgeable about bicycles- highly recommend!

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    5 years ago

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    2 years ago

    Great service, very friendly staff. Will definitely return for service or equipment.

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    5 years ago

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    5 years ago

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    2 years ago

    bad customer service. Being rude. Worker kept giving me a attitude and kept cutting me off

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    6 years ago

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    4 years ago

    Friendly and efficient service. Very knowledgeable staff! Customer Service goes a long way. Thanks for the bonus tips and tricks!

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    8 years ago

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    3 years ago

    Personable sales woman. Knowledgeable. Professional. Sold me a bike I didn't know I would love so much.

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    3 years ago

    Bought an e-bike from them years ago, and they have been good and knowledgeable about maintenance and repairs since.

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    4 years ago

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    4 years ago

    Had a great experience each time we came in, everyone was really helpful and friendly, and willing to work with our budget.

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    3 years ago

    Friendly and knowledgeable staff will take their time to make sure you get exactly what you need. Love this place!

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    6 years ago

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    3 years ago

    The staff are knowledgeable and professional, specifically Ron Sebonia. He helped me select the perfect bicycle for my husband.

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    6 years ago

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    Page 1 of 3

    Ask the Community - Wheel & Sprocket

    Review Highlights - Wheel & Sprocket

    (owner), David (store manager), and the team at Wheel & Sprocket for their generosity and support for the community.

    Mentioned in 10 reviews

    Read more highlights

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    Looking for a new bike and don't care much about what you get besides price? This is that store…read more Want good customer service/specialization/helpful knowledge where you feel comfortable with a purchase, go somewhere else. I was planning on brining all my tune ups and spending thousands on a road/Tri bike here, not to include parts and accessories, but I'd much rather go somewhere where I know I'll be taken care of and feel good about my purchases. Tried supporting local businesses but when the local business doesn't offer much beyond tune ups and replacing an inner tube, what's the point. Also, why does it seem like everyone there is a high school kid. Good on them for working but it explains the lack of customer service, or training.

    I have heard that this place is lacking in the customer service department from several people but…read moredecided to go anyways. I was trying to buy a first bike for my four year old. I walked in and was literally the only customer in the shop. There were 5 or 6 employees working on bikes near the middle of the store. No one said welcome or hi or acknowledged me whatsoever. I didn't think much of it and just started looking at the different kids bikes available. Ten or twelve minutes later, no one had said anything. So, I walked to the area where all the employees were and stood there staring at them. Five minutes of no one even looking up at me and I was done. I walked out and took my business elsewhere. I understand that the employees were actively working but I wasn't even acknowledged in the twenty minutes I spent in the store. I am not sure if the staff is overworked or undertrained or just doesn't care but this is not how you run a business. They lost the $200+ from the sale and my future sales.

    Kozy's Cyclery - 2021 Bicycle Retailer Excellence Award Winner

    Kozy's Cyclery

    (177 reviews)

    $$

    Avondale

    I've been meaning to stop by Kozy's for a long time. I've lived in Avondale for quite a few years,…read moreand have a number of friends who have purchased bikes/gear from here. I have heard nothing but great things, outside of a mild warning about how pricey it can get. Which makes sense if you're trying to purchase/take care of a nice bike from a high-end bike shop. It has been a while since I've owned a bike, so naturally I had a lot of questions--which might have initially made me feel stupid, especially because I was ALSO worried it would be an issue that I brought in a bike I purchased from somewhere else--but the Kozy team was amazing. Shekinah answered all of my questions simply and concisely. There was never an "upsell" vibe as she explained things, but as she walked me through the different options it was clear WHY she was recommending some of the more expensive items I was looking at. Specifically, she let me know why some of the longer/sturdier locks are more effective for protecting more of the frame (I went with the Abus Bordo 6055K LITE). She explained even further that someone would need significant time with some pretty heavy tools to break through the joints of the lock. It was all extremely helpful and informative. Especially for someone like myself, who commutes downtown and has concerns over theft. Shekinah got me set up with new handle grips (with some tips on how to install them effectively), an additional cable lock for my front tire (which will eventually be replaced by the locking prong for extra security), and ALSO removed a shitty bike rack for me that was rusted and ugly lol. She also looked over my new bike, reassured me that it was a solid purchase, and offered to have the mechanics take a look for a professional opinion. But I was satisfied and already knew at that point I'd be back if I ever needed anything. I'm REALLY happy that it was such a good first experience, because I was ready to get defensive if the bike dudes were rude, haha. But there was absolutely no reason for that, and I'll absolutely be back. It'll be my go-to bike shop for repairs, maintenance, or any other sort of upgrades. I should also mention, it also wasn't quite as expensive as I was anticipating. Everything was super reasonably priced for how high-end it was. Thank you Shekinah! There's nothing I appreciate more than someone who knows what she's talking about and can get me in/out of the shop quickly.

    I've bought two new bikes from Kozy's in the last three months and their sales and service teams…read morehave far exceeded my expectations. In fact, I decided to trust them with a bike fitting (thanks, Luis!) and that has really transformed both my confidence and overall performance. Today, Matt took great care of my bike after a minor accident. I arrived shortly after 11 as a walk-in and was on my way again by 11:10! Darryl provided similar excellent service recently. I have nothing but high praise and love for the folks at Kozy's - primarily the Milwaukee Ave location, but also North Halsted a couple of times.

    Wheel & Sprocket - bikes - Updated June 2026

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