We were camping at the tip of the mit for ten days. Our tow car, a 2009 Clubman Mini, would not…read morestart. We called every shop in the area and no one had the time to even look at our car until we called Chad, the owner of Patriot Repairs. Chad said he would take a look at our car. Chad figured out that our battery was improperly installed and had to order a new battery for our car. He got us back on the road when no one even wanted to take a look at our car. Chad is a former Marine and he displayed every trait you would expect of our service members. I would recommend Chad and his shop to anyone in Michigan or visiting the area. Chad could have very easily taken advantage of our predicament. We had limited time and no idea what was wrong with our car. And our battery was less than a year old! We did not expect the battery to be the issue but the improper installation melted one of the terminals causing our car to fail on us. Thank you Chad and I wish you the best of luck in the future. I just wish you had your shop back home. You would get to maintain all my cars, motorcycle and RV.

Needed emergency tire repair and Dave Ormsby saved the day. He was pleasant and helpful, also very…read moreknowledgeable and efficient. Had fun visiting with Dave's friendly wife. Thanks for all your help.

My son was four hours from home when my truck started having serious mechanical issues. My son…read morepulled into Dave's Auto Repair in Cheboygan, MI at 2:00 pm. Before the close of the day, Dave had diagnosed the problem, fixed my truck plus changed the sparkplugs and the oil all at a fair price. Being an out-of-luck out-of-towner, I needed to get my truck fixed quickly so I could get my son back home safely without getting ripped off. Dave runs an honest business and he knows automobiles. This is one grateful father's review. Angelo from Metro Detroit

We were camping at the tip of the mit when our 2009 Clubman mini would not start. Fein's Auto…read morerepair did not have the time to fix our car. It actually worked out for us. When I called Chad at Patriot Auto Repair he said he was busy but thought he could take the time to take a look. He did a great job on helping us out when we were in need of help and I can only recommend the services I received from Chad and his team.

I've been taking my $40k Ford SuperDuty to Dan Fein since 2004. He's a great guy--honest and…read moreknowledgeable. I've since moved out of town and so I am no longer a regular patron, but thought I'd log a 'historical' review since no reviews exist. Note: I used to take my truck to the local Ford dealership that sold me the truck--Krug Rivertown Ford--but their Sales, Service, Management, Bodyshop personnel were all rude, incompetent, unknowledgeble, arrogant, and overpriced. They were purchased by Fernelius recently, so I hope improvements are in store for them. Fein's Auto Repair is great at diagnosis and explaining problems. They work diligently and deliver as promised, always. Examples of work they've done for me: HVAC vacuum; complete front end; u-joints; 4WD lockable hubs (WARN brand); starter motor; glowplug relay solenoid (Note: the old local Ford 'stealership' recommended replacing the glowplugs themselves @ almost $2k, including diagnostic--Fein's solution cost me about $50 and took 15 minutes!); Zerk fittings for all my grease points; et cetera. The only small drawbacks are that (1) his shop and parking lot are very small, so he his a busy man and you may have to wait a few days to get work done. This is also a good thing, b/c his capital investment is smaller than a big, fat, rigid dealership and he can keep his costs down. Also, (2) he deals almost exclusively with the local CarQuest to manage his parts supply, though I'm sure they give him a good discount. I wonder, however, if my WARN lockable front hubs were his only choice to recommend. (After a few years most of the chrome has corroded and they are difficult to turn, despite keeping them clean. Was this brand the the best option?) I've traveled A LOT in my middle-aged lifetime. Very rarely have I come across a repair shop at which I felt so good about spending money. His wife also works there in reception, and his son is often there too. They are a good family, and that character and integrity shine through to their business. In a nutshell: I trust Dan Fein, and respect his knowledge and forthrightness. If I ever move back to Cheboygan, he's the only person I'll see when it comes to my vehicles.

Junior picked up my 2014 GMC Sierra on May 2nd, 2024, for transmission repairs. Jr. picked from my…read moreDad's shop locally in Cheboygan, and I provided a $2,000 deposit in the form of a cashier's check. He said my truck will be done in a couple weeks. That was not the case. However, Jr. consistently provided excuses and runarounds, delaying completion. Despite numerous attempts to contact him, I had to reach out to the building owner to get his attention. On June 24th, 2024, Jr. informed me that the truck was ready, but upon pickup, he requested an additional $1,000. Which I reluctantly paid, but soon discovered the transmission was malfunctioning and didn't have 5th or 6th gear nor over drive. After dropping off the rental car the same day I picked my truck up, I had returned the truck agian to Jr. on June 25th for re-repair as the trans was over heating. He said he'll get it fixed and need programming. Ontop of that, the trans was leaking trans fluid. Following continued delays and unreturned calls, I finally received the truck back on September 11th, only to experience another breakdown, trans over heated past 290 degrees and I lost all gears and reverse, i had my children with me, they were terrified. Jr. promised to rectify the issues but failed to deliver. I've lost significant time and finances due to Jr.'s incompetence, spending over $3,900 on rental vehicles. I've requested my truck to be towed to Main Street Tire and Brake for proper repairs with my $3,000 in cash as deposit to Main Street and Junior has yet to follow through. Due to Superior Transmission's failure to deliver, I'm pursuing legal action against Junior and Superior Transmission. Please stay away from this business.

Had them change the ring and pinion in my Jeep Wrangler plus shocks and brakes…read more Unbelievable service and quality workmanship Even delivered the vehicle for me when I hand trouble getting a ride to their location Highly recommend Jeff

We had to have a vehicle towed at night for our daughter. They towed the car and gave her a ride…read moreto her motel. They then also fixed the car with a new transmission. Very professional and polite. Brett was very friendly and helpful . Would definitely recommend them for towing and car repair in the Cheboygan area. Very reasonably priced.

Anytime towing in chebogyn- NOT IMPRESSED, the driver they send had the worsed attitude, bc he…read morecouldn't find us, he said he went to 3 different places, then called us, why didnt you call at the first place you went, as soon as you called, yelling at my father in-law, I pinned my location and sent it to you, which i could have done sooner if you would have called before going to 3 different places, then sir you pulled in like you had rent paid, and almost hit my father in-laws truck, slammed your door and started cussing and yelling at us, then when i told you there was no need for the attitude, you cussed at me and then took off. You left my 87 year old father in-law and 80 year old mother in-law stranded. It sir as a tow company is YOUR job to find the client and/or to call your clinet from the jump, if you cant find them!! My in-laws were sitting there for over 4 hours trying to find a way to get the truck home, then when we did, we waited an hour and half more for you to just take off on us, bc I simply said the attitude wasn't needed!! You need to be fired!!! I called and made a complaint, and asked if they where going to send another truck, was told they would call me back, and never did, then when I called them after 30 mins, they didnt answer!! Crazy to me!!! So I dont recommend that tow company.

Horrible service. Had a breakdown while on vacation. Made it clear that I had to rent a car while…read moremy vehicle was being serviced. Scheduled one month out while my vehicle sat on their lot. One month later they told me that I needed a new starter. They then told me that they might be able to squeeze me in two more weeks down the road. The woman at the desk really acted like I was an inconvenience. I was told by an employee that they are primarily a Toyota dealer and only have one mechanic for Chrysler. Do yourself a favor and take your vehicles to Petoskey.

Rude, lazy and not wanting business? I went here last week because the Service Transmission…read morelights/warnings in my 2014 Jeep Cherokee came on as I was leaving Cheboygan to head home. I made it to the dealership and the young guy in the service pay was polite and directed me to speak to a lady in the office. I knew that it wasn't likely they would have time to work on it but I was hoping they could took a quick look and let me know if I could keep driving or if it needed repair. The lady informed me "all my guys are at lunch and I can't help you today." I tried to ask that I wanted to just know if it was safe to drive it and got a snide response. I left and called the Jeep dealership in Ypsilantii and the guy I talked to couldn't believe they wouldn't take 5 minutes to get a diagnostic code to determine if it was okay to drive or not. I was afraid of causing damage to my vehicle if I kept going but it was just a sensor issue and could have been resolved in minutes.

Good people and good quality work. They turned the car around pretty quickly. Thank you Matt!read more

We recently interacted with Fernelius Ford while contemplating purchasing a new vehicle and I would…read moreNOT recommend them! The salesman gave us incorrect information on the vehicle more than once, tried to upsell us on a package we explicitly stated we did not want, then when we weren't 'biting' on the alleged 'deal' he was offering up, got insulting towards us!! Like seriously?! Look elsewhere!

I would like to give a shout out to Bishop GMC Cadillac in Cheboygan Michigan. I've worked with…read moreJosh in the car detailing department several times in the past and he does an absolutely fantastic job. He is always prompt and professional and does a very thorough job when cleaning and waxing and washing my vehicles. As well, I would like to commend Mandy on her professionalism and her knowledge running Bishop's service department. Mandy has always gone above and beyond the customers expectation when it comes to their car's service and always takes the time to answer the customers questions and make sure the customer always knows exactly where they stand with their service. We will continue to utilize the Bishop team as they have always met or exceeded our expectations.

My wife saw a truck on their website that was the color she wanted. I went to look at it and the…read morevery first discussion that Scott the salesman and I had was about the Adaptive cruise control. I ask was it on this truck. He told me how it operated and I was led to believe it was on this truck. After purchasing we find that the truck is not equipped with the ACC feature. If Scott would have informed me of that the very first time we talked then I would not have been interested in this truck. After further discussion with him I believe he was just not knowledgeable about it. That is kind of his job though. So now I am stuck with a new truck that doesn't have the one feature I wanted. Also be careful. They got me on the old "true coat" scam. A coat of wax for $699. Don't fall for it. Bishop GMC in cheboygan. ONE STAR