Had a mechanic help me replace the entire front suspension on my truck. Pollards checked the work…read moreand did the alignment and a reasonable price. Also, mounted/balanced 4 new tires for a great price. Called the day before and got in the next. Amazing work and great pricing.

Our car broke down in the area and Carl and Andrew took care of us like we were family. They not…read moreonly fixed the issue, but went above and beyond by helping us find a place to stay, cared for us, etc. They are very knowledgeable in their practice as well as kind and honest people. We wish we were from the area and they could be our local car shop. Would HIGHLY HIGHLY recommend!

Chris was very pleasant to talk to during our wait. And he knew his job well! Efficient and…read morefriendly!

I was running a bit late and took a chance and went in for an oil change, although I only had 20…read moreminutes before I was due at a meeting at a bank downtown, since I knew that I would be tied up for the rest of the day. They advertise as being a 10-Minute Oil Change, but Chris and Tyler were extremely efficient and completely serviced my car and changed the oil in even less time than that. My wife and I live in Cross Village and always use this location if we need an oil change and are in Petoskey or the area. The service is always great, but the service provided today by Chris and Tyler was exceptional. In addition to potential customers, I hope the owner of this oil change facility reads this review and give them the pat on the back they deserve.

The customer service here is excellent! I was supposed to be scheduled for an electronic dashboard…read morerecall but unfortunately this was not scheduled correctly so I will need to return next week for that. The semi-synthetic oil change was half $$ the cost quoted from 2 local shops. The shop performed a 12 point engine inspection and everything was fine. I shall return for a tire check because their 'sink tank' wasn't in service also returning for the recall. It's such a relaxing place with a large updated coffee shop with excellent prices on meals and snack as well as all of the foo foo coffees to choose from. French fries are only $2 for a box of string fries. Minus -1 point because the ketchup was really cold and sorta ruined to hot fries. I would have asked for a warm up but don't want to complain...much. Because this is a great place. Thank you Toyota!!

Sales and delivery were quite satisfactory. What's up with the maintenance department? Numerous…read morerecent telephonic attempts were unanswered by maintenance after extended waiting periods. Ultimately went to the dealership and got the earliest appointment available...SIX WEEKS AWAY! I bought this vehicle brand new at Fernelius Toyota. The absence of available service will undoubtedly influence my next choice of dealerships. You'll sell it to me, Fernelius, but 30 months later you're unable to find the time to repair it? Systemic maintenance issues are not particularly reassuring to the car-buying public.

Called ahead as I have a car that eats oil. Needed a check and a top off, but not a change. Dan…read moreanswered the phone and was courteous, friendly and upbeat. Said yeah, sure, c'mon down! Came down and had the absolute friendliest service I've ever had. He topped me off and even put some rain-x on my windshield as my wipers are broken atm. Checked my tire pressure too!! I will be bringing my vehicle to Performance Plus Quick Lube of Charlevoix and Dan from here on out for my oil changes and top offs. Cannot speak highly enough of them. Thank you!

I will avoid going here again at all costs. I went for an oil change and reminded the techs that my…read morecar took 6 quarts of oil. They assured me they knew and would add the proper amount of oil. I was charged for the extra oil, which was fine because it was needed. I asked the tech, Daniel, if my engine looked like it was burning or leaking any oil. He stated "no" my engine looked good. HOWEVER, with 51% of my oil life not used, my oil light came on. I was back in the Chicagoland area and went to my regular dealer. When they checked my car it had less than 2 quarts of oil left in it. I again had the engine checked and there were NO signs of it leaking or burning oil. When I came back to Charlevoix I spoke with Daniel again. He said my car is known for burning oil. I pointed out the only time it happens is when I need to go to a quick oil change place like his. He looked at my receipts and saw the other place used the same type of oil as they did. When I asked if my regular dearer used magic oil, he did not have a response other than my car must be burning oil despite no one including him being able to see it. I have owned this car for four years and this is only the second time it has been low on oil, and both times I needed to get the oil changed at a quick oil change location. There was no offer to correct the mistake or to credit a future service. Needless to say I will never go back here again and would not recommend it to anyone, especially people from out of town.

We were traveling from Pennsylvania towing a fifth wheel when we noticed transmission fluid…read morespraying out. We went to the local Ford dealer to schedule service and were told appointments were 3 weeks out. We then went to Bayview Care Care. They got us scheduled in 2 days. They checked our transmission and found no problem, just pushed some fluid out of the vent. No damage done. No charge and we are back on the road. These guys are phenomenal. I highly recommend this business. it is hard to find top notch, honest technicians today,

I cannot express my appreciation enough for Bayview and Eric. I had a problem with my vehicle and…read moreEric was able to schedule a repair within a couple of days. Not only that, Eric diagnosed my car within 45 minutes and had me back in the road in a couple of hours. I would highly recommend Bayview and Eric. Thank you for doing such a great job on my car. It truly runs like new! I appreciate you!

Holy cow! If it's too good to be true... I'm waiting like a…read morecynic for the downside. It's a typical Thursday. I roll up and am immediately escorted into bay number two. A nice young man explains the oil differences and pricing. So, I ask if they have a combo package of oil change/car wash. "Sir, I'm washing your car for free with today's service!" Within 10-15 minutes he's taking my payment and handing me an exiting packet. Car is clean, check engine light gone, this will score major points with Mrs. E!!!! An hour later I pick her up from work...she didn't notice a thing. Oh well, not only did I get a much needed oil change, my fluids were topped off, they inspected filters, tested the signals and lights, checked tire pressure and washed the car for under $100 (including tip). We'll be back! 11/23

After pulling a trailer 700+ miles, the workhorse desperately needed a car wash. Our friends highly…read morerecommend Fast Eddie's so we gave it a try. It's an automated wash with no detailing but we just needed to get "The Beast" (2018 Nissan Armada) presentable. And for only $8 why not give it a try. The employees were friendly and efficient, the wash was great and didn't bend our mirrors out. At the end of the dry, two young guys came out and gave a quick once over with a towel. She came out shining like a beauty. Very happy with our experience

Easy, friendly service and very quick process. Just pull right in and stay in the vehicle for the…read morewhole time. Easy access to enter and exit with gas station across the street

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!

So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

My son was four hours from home when my truck started having serious mechanical issues. My son…read morepulled into Dave's Auto Repair in Cheboygan, MI at 2:00 pm. Before the close of the day, Dave had diagnosed the problem, fixed my truck plus changed the sparkplugs and the oil all at a fair price. Being an out-of-luck out-of-towner, I needed to get my truck fixed quickly so I could get my son back home safely without getting ripped off. Dave runs an honest business and he knows automobiles. This is one grateful father's review. Angelo from Metro Detroit