I have never seen a car dealership that was so dishonest...My son bought a pickup from satterfield…read more, pay $6000 more than what it was worth, and got screwed so bad that it ruined his credit... He didn't drive that truck 2 months until the rear end went out. He turned to Satterfield for help and they pretty much told him to xXxX himself... After spending $19,000 on a truck worth no more than $13,000...he was out another $3000. He didn't get it out of the drive at the mechanic shop when the transmission goes out.... Another $5500. Drives it for 5 weeks then the motor blows... Well he could not afford another $6000 so he has to let the finance company come and get it.... If you have any doubt of what I'm saying, just speak to the mechanic (Brian Purdy) he knows exactly who I'm talking about... If you think about it tho..Car dealers like Satterfield and Landers explains why God created Hell.. He needed a place put them!!!

I had 0 issues when I bought my mustang from them. It was fast, easy, they didn't pressure us. Let…read moreus look around. Yeah I mean your going to pay high interest because they take pretty much any credit situation. But when you are in that situation then this is the place to go. I would definitely buy another vehicle from them.

I went to spa auto sales to purchase a used vehicle as I had done in the past. In the past I had…read morebought and paid off 3 different types of vehicles with spa. My credit is not good but like I said I've done business with them before. When I enquired about a vehicle to drive back and forth to work the owner Jim said sorry but we don't have a vehicle that would make it to Sheridan and back every day. I thought paying off 3 vehicles with them maybe they would help me out I was wrong. Since then I have purchased a 2016 Chevy equinox from a different dealership no hard feelings just don't lie to me

Found a beautiful honda accord for $13,000 when I asked about it the sales guy tells me he do t…read morewant to sale that car to me he had a different car for me to look at so I left and called the sales manager and told him the car wasn't even worth 13 because it was obviously involved in a accident so he agreed to sale it for 13 so I bought the car not even a month later driving to work all the idiot lights came on and smells like a electrical fire so with that being said I my first car with them was great and when I was talking to friends about getting another one from them I heard all these stories about how rude the sales manager is and when the car goes bad real fast like what happened with this Honda they won't do anything to help I ignored all of that because of how great my first experience was now I regret it I wished I had just kept my 2020 blazer

Finally contacted by the dealer and most of the problems were fixed. Still some problems to be…read moreaddressed but at least the dash problems and tire repair were dealt with. Some problems still exist but more related to Chevrolet itself and not the dealers problem. Chevy seems to like to force customers to pay for things that are already free like their Onstar program for Google Maps. UnleSS you want to pay for Onstar program the Google Maps feature does not work.

Hayden Lessenberry - Store Manager - this gentleman has no sense of urgency and can't be trusted…read morewith something as simple as mailing a check. I cancelled my gap insurance over two months ago (today is 12/5/2025) and received an email (11/12/2025) stating "the cancellation check will be signed on Monday. You should have it by the end of next week". Hayden, you're two weeks late after already being late. When I just called, you said the check hasn't even been written yet. Absolute joke of a store manager. I hope nobody else needs Hayden's assistance in the future.

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

Charged me $325 for a starter in my jeep, after a couple hours my jeep started, However then she…read morewouldn't start. He says it's the flywheel and then ghosted me. A couple days of Uber rides, rides from my friend and her hubby. I Had AAA to tow me about 3/4 of a mile to Tire Town. Guess what the mechanic from TT called me to tell me my starter was 'broke' so $500 later. Do not use this Mobile Mechanic. Not cool!! $825 later!!!

I bought my first Infiniti this week! It took me a long time to decide what I wanted, but Dustin…read moreBarnes was the best. He answered every text throughout the process and even let me wander off while I shopped other car brands. He checked in with me from time to time and was always so pleasant and polite. There was never any pressure - not even on the day I did a test drive. He understood I had other brands I wanted to rule out before making my decision. Dustin also didn't play games which I appreciated the most. I've bought about 16 cars over the years, and I've met some annoying and arrogant sales people. Dustin is one of the best, and he seems like he's just a nice guy This week I decided I would pull the trigger. He got my paperwork started via text so that I didn't have to wait a long time when I got to town. He helped me learn the features of my new car and sent me on my way. It was super easy. I'm excited about my new car, and I was pleasantly surprised by the whole experience. My fingers are crossed their service department is just as helpful.

I purchased a used 2020 Infiniti from here. The salesman was Rickey. He failed to point out damage…read moreto the rear area. It was not noticeable until opening the lift gate. When I reached out I was told by Matt, a manager, that was considered blemishes and normal wear and tear. $2500 is not a blemish, that is a collision. I thought buying from a reputable dealership would take the worry out of car buying. I would not recommend this dealership even though I was recommended by two former customers.

Pretty disappointed. First, I brought my car for several recalls. Was told they didn't have the…read moreparts, but would call to set up the appointment when they did. That was almost a year ago. Even if they still hadn't gotten parts...never a call or ANY communication to update me or at least touch base. Also, went to look to buy my daughter a vehicle about 4-5 months ago. Obviously Covid is to blame, but they only had like 8 vehicles. The bigger problem, we were not offered any options or ideas and NO offers to follow up. Just overall unsatisfactory customer service on sales and service side.

This new dealership just opened up a few weeks ago and is the nicest ford facility in the state…read more Everyone is super nice. Definitely go for service and to buy a vehicle