How could I have forgotten to write this review for so long? Well, the answer is simple: when you…read morewalk into The Breakers, you are in paradise. You quickly learn to get your cyberspace BS under control, unplug, and pay atention to every little detail, and most importantly, the people around you. When you are here, it is so important to just breathe and ground yourself! We have come here over 10 times over the past 9 years, and we always have a top-tier experience. Here is why this resort remains unmatched for us: The valet is incredibly efficient despite the large crowds. The front desk is always kind and accomodating. Truly, every single employee is impeccably trained. Walking through the property feels like being in the Titanic movie, absolutely grand and timeless.The restaurants and bars are excellent across the board. Our absolute favorite part of vacationing here is heading down to the beach, grabbing a couple of beach chairs and umbrellas, and spending the whole day there. We love getting food from the nearby pool restaurant and staying put for hours. One main difference between The Breakers and any other hotel is that they never force you out of your spot just because it is 6 PM. If the staff has to leave, they let you stay on the beach for as long as you want. While the beach itself is not the absolute best in Florida, the natural rock formation gives it a beautiful, unique touch that is incredibly refreshing for the view. They also offer water sports for the young and enthusiastic! The Flagler restaurant is fabulous, but I will leave that for a separate review later since it is currently undergoing a major renovation a may be a whole different universe once it reopens! If you want a true luxury escape where you can actually disconnect and be treated like royalty, this is it. We will keep coming back for years to come!

Girl at the Valet desk was horrible. They never called our car and stood we there for 20 mins…read morewaiting. No apology or acknowledgment. Seafood Bar was spectacular, as always. I get that we are spoiled, but the valet was terrible.

Loved this hotel! Came for 4th of July weekend and we had a fantastic stay. We did check in/out…read morethrough APP which was great and were able to get a late check out hassle free. Room was very nice and clean, amenities were great! The hotel restaurant gallery had a great hh! The empanadas were toooo good! Overall great stay, they have a mover which takes you around downtown which I thought was awesome as we were able to get dropped off at our dinner spot. Valet is mandatory about $50 a night kinda steep but it's okay. There was a couple of Karen's throughout the hotel which was expected given the area haha

I left my car with Towne Park valet at the Hilton West Palm Beach and got it back with visible…read moredamage to the rear bumper and hatch (plus it was covered in twigs and debris). I reported it immediately, took photos on the spot, and the valet manager even acknowledged the car had been parked near bushes -- consistent with the damage. Towne Park still denied the claim. That's the part that really matters: They had custody of the car. It came back damaged. And they took no responsibility. And neither did the hotel. I tried to resolve it directly and spent months chasing this -- and got nowhere. If you use this valet, just know: If something happens to your car, don't expect accountability. I also reached out to the hotel multiple times and got not response or accountability from the Hilton.

The Colony is one of my favorite places to stop by in Palm Beach. The iconic pink building is…read moreabsolutely beautiful and has so much charm. The location couldn't be better--right in the heart of Palm Beach, with the beach, Worth Avenue, and all the beautiful courtyards and little streets just a short walk away. Everything is so easy to explore on foot. They also offer convenient valet parking, which makes visiting even easier. The hotel is always spotless, and everyone I've interacted with has been welcoming and genuinely friendly. There's a lovely café and restaurant on the property, perfect for a coffee break or a meal. If you visit during the holidays, don't miss their Christmas decorations. The pink-themed Christmas tree is stunning and fits the hotel's style perfectly. I also love that if you're celebrating a birthday, the café can write a personalized birthday message right on top of your drink--such a thoughtful little touch. The Colony has its own unique style and atmosphere. Whether you're staying here or just stopping in for coffee, it's definitely worth a visit.

Came for a staycation and my wife's birthday. Made the reservation about a week or two in advance,…read morevery little was available in the way of room choices. I called several times asking for an upgrade if there were a cancellations. However, when we arrived and room choices were still a bit limited, the Colony made a wonderful and significant upgrade for us and we could not be more appreciative. To say above and beyond would be understating. So...what about everything else? From the time you're greeted by the bellmen, to the check-in process, the employees could not be more friendly and accomodating. The bartenders are long time employees, and very nice folks. The servers too are great. Management has done a fantastic job creating a welcoming atmosphere where one feels right at home. The restaurant, Swifty's, is excellent. Breakfast poolside is always nice. Early riser? Coffee and a choice of newspapers are alway waiting for you. Take it outside by the pool and have a quiet morning before starting the day. Looking forward to the next time !

This was a beautiful property and hotel. It was a pleasure to stay here. I must say, I really felt…read morerelaxed and taken care off here. The staff was great and on point. From the the front of the house to the back. The customer service here was excellent. The hotel is beautiful. The sitting area by the lobby was a nice area. I liked the decor. One of my favorite spots was the pool bar on the 8th floor. I loved the canopy over the bar. It was absolutely beautiful. I spend most of my time there. The pool was not to big but long. It had a nice view. I was happily surprised with the room they prepared for the soccer tournament with the multiple TVs playing the different games and the table games. That was a nice touch. This property has The Circuit that stops right in front and takes around the city. The hotel is in an excellent spot. Near, I found things to do and had fun. My time here was fun.

I absolutely love The Ben West Palm Autograph Collection, Ben Trovato Estate. This boutique hotel…read moreis simply exquisite. 'Ben Trovato' means "well found" or "well invented". From the moment of arrival to departure, we were treated very well. The Ben is breathtakingly decorated with greenery and art design to mimic the appearance and beauty of what Palm Beach represents. At check in, Angelina provided us with complimentary spring water in beautifully designed water boxes and our wristband room keys. The complimentary Paloma Angelina presented was sinfully delicious. What a great way to start our stay. Our waterfront rooms faced the Palm Harbor Marina with views overlooking the harbor, Codes (stainless steel and glass sculptures), and a view of Palm Beach Island and the Intracoastal Waterway. In room amenities included thick plush towels, soft robes and slippers. Closets also included a safe, full size ironing board, iron, and a steamer. Two large umbrellas hung in the closet in case of rainy weather. The bar and refrigerator were stocked with alcohol, snacks, and more water. The beds are comfortable and featured sheets stitched with The Ben's name and logo. Hotel amenities included a rooftop pool, glass elevator, gym, and room service. Complimentary bikes and shuttle services are available. Bruno, a Circuit vehicle, provides rides exclusively for The Ben guests anywhere within a 2 mile radius of the hotel. There is also a Book Butler that can bring you a curated and rotated book delivered on a silver platter! Tatianna, at the Front Desk, answered questions and provided good breakfast recommendations. Kevin, Bell Services, was also helpful. He made sure I had all the information on how to schedule a ride with Bruno and that we had water boxes for our trip and activities we had planned for the day. Kevin also provided good recommendations for places to visit and things to do. I would not hesitate staying at the Ben next time I am in the West Palm Beach. I am so happy we "found" this hotel! Ben Trovato!

Looking for a mini getaway decided to book the canopy hotel for the weekend and it was super fun…read moreand it was in the middle of the town close to everything! The hotel staff were amazing super friendly and made the experience exceptional! Huge rooftop pool with amazing views and the food was great too !

We spent a night here for a Labor Day staycation and had a lovely experience. The entire place is…read morewell decorated and has a great aesthetic. Our room was beautiful and functional with lots of storage space. The rooftop pool, dining options, shuttle service, and valet made this place a good value for the price. The location is ideal for the beach, shopping, and visiting PBA. Overall, we had a great visit and I would definitely come back.

We had a wonderful time, and during one weekend in June, we stayed near the Portuguese national…read morefootball team, led by Cristiano Ronaldo. High-quality service; I recommend it.

This is luxury at its finest. From helpful staff to clean and well lit spaces to little touches…read morethat made me smile. The bar is cozy, and I recommend the hamburger and french fries. If you don't see it on the menu, just ask. Lovely turn down service. The staff saw I was reading a book and gave me a new bookmark. My electric cords were not tidy, I got a cord tie. There is morning coffee, lobby water and the hot chocolate bar in the afternoon was nice. Right on the beach with lots of seating. I definitely need to come back again and take advantage of all the other property amenities I wasn't able to try. And they are pet friendly.

It's an ok hotel if you're going to a concert at the iThink Financial Amphitheater. We went in June…read morefor a concert and the first room they gave us, the ac didn't work. The second room, the ac worked but it was a very humid. The hotel is only worth it if you're going to a concert, other than that, it's a skip.

Only a few years old. Staff was very nice and welcoming as soon as we came in. The rooms are…read morespacious and the mattresses are very nice. We enjoyed the gym. The hotel overall is very clean and well managed. Pull is on the small side but very nice and well kept ( cleaned daily). We enjoyed a simple but nice breakfast every morning. Definitely recommend, especially at this price point.

Checked in rather late around 1130pm. Had to ring door bell…read moreto enter resort to check in. We were greeted by Winston! Checked in quickly. Winston has such a great and welcoming demeanor!! Great personality! We asked if the Market Place was open, it wasn't but Tristan gave us four bottles of water! Thank you! Ocean view room! Love it! What's in this photo? Awesome getaway with my love before my work conference! Beautiful resort! Beach right outside the resort! What's in this photo? Need your key to access elevators, pools, parking and beach! Happy hour at the High Tides was so memorable because of the Bartender Extraordinaire Greg! Mr Personality makes you feel comfortable and makes some Awesome cocktails!! Market place and pool restaurants on site! Daily activities. Gorgeous sunrise views! Very relaxing! Thank you! Love being a Marriott Bonvoy member!

gorgeous well kempt grounds. beautiful views. employees all nice. many clean pools to choose from…read moreto lay out and relax. comfortable bed. would love to come back

This hotel is incredible. My fiancé and I ended up here after a disastrous Airbnb check-in. Our…read moreflight had just landed, and we were exhausted; we couldn't even stay in the Airbnb due to an intense chemical smell. We found the Residence Inn Downtown after a Google search. We wanted a nice, clean place to stay after a long day of travel. We booked our room online, planning to stay one night and then find something else for the rest of the week. As soon as we walked in, I was in love with this place. The front desk agents were friendly and helpful, and the lobby was spotless. When we got to our room, I was genuinely shocked at how clean it was. I'm very particular about hotels and like to double-check the cleanliness before settling in, but I could tell right away this place had been cleaned very well. It didn't take long for us to decide to stay here for the week. We enjoyed breakfast in the lobby every morning, and sat in the courtyard by the pool most evenings. The valets were amazing; we almost never had to wait for our car, and they remembered us by name. This was the first time I've had housekeeping come during a hotel stay. I usually just put up the Do Not Disturb sign, but I decided I wanted to really enjoy this vacation. Housekeeping did a remarkable job freshening up the room, and it felt like magic to come back to a clean room after being out all day! We will definitely stay here again next time we are in town. I recommend this place to anyone visiting West Palm Beach!

The service at the Residence Inn West Palm Beach is excellent. The front desk staff is friendly,…read morequick, and attentive. The room was spacious and comfortable, perfect for my work travel. The highlights for me were the pool which was quiet and perfect temperature, and the complimentary warm breakfast everyday complete with cold brew which is such a nice change from traditional hotel coffee! Looking forward to return trips to this location.

What a hands down wonderful experience at Eau spa!! It is a spa unlike any other. Unique in every…read moresingle way. I booked a massage and a facial here in the afternoon. As soon as you check in, you are then guided to a small fountain pool where you are given a candle (yours to keep when you leave) in which you set an intention for your spa stay, make your wish and then place it in the water to float. I thought this was such a beautiful idea to begin with. I was given a glass of champagne as well. I was guided to a locker where I got my robe and slides to keep. You can set your combination to lock it so your belongings are safe. There is a beauty area with blow dryers, hair ties, Q-tips and other female products are available upon request. Showers are also present. The steam and sauna rooms were incredible. My favorite part was the heated jacuzzi pool with the overhead waterfall that comes rushing down into the jacuzzi. It was activated by a button that you can press on the outside. It was clothing optional in this area. The outdoor spa area is an oasis of beauty. It was raining a bit on the day I came, but they have silver hanging chairs with water beneath your feet, cabanas and waterfalls. It's blissfully calming. I've never experienced anything like it! The treatment waiting area had snacks, tea and water. My massage was tailored to me specifically. I added a foot and hand paraffin treatment. It was extremely relaxing. The hydrafacial was also fantastic. My skin felt so refreshed afterwards. I stayed using the amenities until they closed at 6pm that day. Had an absolutely phenomenal experience and will absolutely return!!!

Eau Palm Beach is an amazing property with truly luxury-level service and beautiful amenities. The…read morestaff goes above and beyond, and the complimentary snacks around the pool--along with the readily available sunscreen--were a very nice and thoughtful touch. That said, it's honestly shocking that a resort of this caliber still does not have a working gym. This was really unfortunate, especially since I was traveling with kids and couldn't easily leave the property to take advantage of the outside gyms they offer to cover. For a luxury resort, an on-site gym feels like a basic expectation. Overall, a wonderful stay in many ways, but the lack of a functional gym was a significant disappointment.