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White Heather Tea Room

4.6 (143 reviews)
Closed • 11:30 am - 5:00 pm

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WHITE HEATHER TEA ROOM ATMOSPHERE

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Reviews With Photos - White Heather Tea Room

Serving Tray
Albert T.

White Heather Tea Room is the highest rated Afternoon Tea in Victoria and came highly recommended on social media. We decided to visit for the special meal of our recent trip to Victoria, making a reservation at opening on a Thursday morning. It turns out in the off season a reservation isn't necessary - it never got too full during our 2 hours lounging around and slowly nibbling on food and sipping on tea. The staff are exceptionally pleasant and attentive, constantly refilling teapots and checking on customers. I especially love that when they bring out the tiered tray, they automatically ask for a phone to take a photo! Signature Muckle Tea ($66 CAD per person) - This firstly comes with three tea choices. Given how Brits traditionally drink tea (e.g. with a lot of sugar and cream), we were a bit skeptical with how this afternoon tea would work. We wanted three vastly different types of non-blended teas (ideally a selection of green, black, white, oolong, and puerh). White Heather does serve the first three types of tea. We figured black teas would be safest given brewing temperatures and times. Pai Mu Tan - Very, very subtle flavor. In fact I would say that even after several minutes of brew time, it only tastes like boiled water with slight astringency. But then after another couple of minutes becomes exceptionally astringent and very difficult to drink. A very finicky tea that probably isn't a good choice for afternoon tea. Orange Pekoe - Strong bold malty flavor without much in terms of fruitiness. Does become quite astringent as it becomes more overbrewed, but it takes a while before getting to that point (we also lifted the tea bags as much as possible out of the water to prevent overbrewing in the first place) Sencha - Exceptionally grassy fragrance making it very pleasant to drink. It holds up very well and never becomes too astringent or unpleasant. Surprising given how bitter it gets at home when I brew it at too high temperatures or for too long. Second brew doesn't give much flavor though. Given how many bites came on the three layer tower, I'll only be giving sparknotes rather than my usual full analysis. The waitress recommended eating from bottom tier up. Plain Scone + Raisin Scone - Both exceptionally fluffy and tender, easy to split in half. Served nice and warm with cream, lemon curd, and berry jam. Cheese Croustades - Interestingly different colors on the shell, one being much darker than the other. Both tastes and textures are the same though, being flaky but very hard and almost crunchy. Inside is a cheese mixture, tasting mostly of cheddar with mayo (similar to pimento cheese sans pimento). Some slivers of almonds on top. Mini Quiche - Really soft and buttery tart filled with sun dried tomato and topped with red bell pepper and what seems to be ricotta cheese, although given it's quiche is probably egg. Ham Pinwheel - Simple ham salad flecked with celery, red bell pepper, and pickles on flattened and rolled up sandwich bread. Not salty. Egg Salad Pinwheel - Similar to above, but with egg salad and pimento stuffed olives. The olive gives a welcome hit of salinity. Salmon Sconewich - Really sweet, possibly brown sugar glazed smoked salmon in a somewhat cheesy herbaly scone, tender and spread with cream cheese. Too sweet for a savory dish in my opinion, even with the stuffed olive on top. Cucumber Sandwich - Double decker sandwich, thinly sliced cucumber, tangy cream cheese spread on rye. Soft and fluffy, cucumber almost melts in the mouth. Chocolate Mousse - Delightfully rich and thick, definitely a high quality chocolate mouse given the texture and depth of chocolate flavor, graced with half a raspberry. At this point I was so stuffed that I couldn't eat another bite. I left the rest of the desserts for later (ended up eating them for dinner). Macaron - Really sweet and raspberry fruity, super soft, fingers easily break the surface with a light touch. Raspberry jam in the center of an Earl Grey cream, very sweet so my first few bites I couldn't get the bergamot flavor, but it comes out eating the frosting in isolation. Carrot Cake - Super dense, moist crumb with plenty of carrot flavor and some crushed walnut to break things up. Not too sweet. Tangy whipped cream cheese topping, light not heavy. Caramel Mini Cupcake - Denser bake but moist crumb, tastes more like vanilla than caramel to me. The cream on top perhaps has a hint of caramel? At least, it doesn't seem to be straight sugar. Lemon Tart - Super soft pastry shell with the same lemon curd as with the scones, then topped with cream. Scottish Shortbread - Very crumbly and buttery sweet dessert. Rich and delicious. I'm at the character limit so I'll just say this - White Heather gives a fantastic Afternoon Tea experience. It's a splurge that I certainly think was worth taking. Bathrooms - Two unisex rooms

Scones, lemon curd, jam, and clotted cream

We had high expectations when we made a reservation at the White Heather Tea Room. Victoria has so many amazing teahouses and the standard is definitely high. Unfortunately, this time we left slightly disappointed. The teahouse itself is in a pretty location, but the view from the front windows is just of the street and nearby houses. The interior is highly decorated and it was fun to see all the varieties of tea cups and tea pots displayed on the walls. We opted for the full tea service and they were very kind in accomodating a couple food substitution requests. They have a wide selection of teas, but once the tea was served we didn't get much information regarding how long it had been steeping (or if we wanted milk or sugar) and we guessed wrong and the tea turned out quite bitter. The savory sandwiches were nice - especially the ham pinwheel - but the dessert tier was lackluster. Each item was very sweet and without much other flavor. I opted not to eat most of the desserts and didn't bring the leftovers home. Service was nice, but felt a little rushed at times. I think it's a great spot for a princess tea, but other locations like Abkhazi Teahouse and Afternoon Tea at Butchart Gardens are a better bet for an authentic afternoon tea experience. I'm glad we tried it, but likely won't be coming back.

The Big Muckle for 2
C P.

Staff were kind, atmosphere was so good, the wall art was gorg. We have a res for opening and we walked in, music playing and since we were the first ones there we chose where to sit. The teas were wonderful and the food was delish. We did have to take some home- we got the big muckle. I didn't realize I liked jam and scones until trying these!

Nicole P.

Such a gem for a perfect afternoon tea! I visited Victoria on a cruise for a day and did afternoon tea with my family. We all thoroughly enjoyed it and left more full than we thought we would! The sandwiches were filling and delicious. All the desserts were not too sweet and went well with the tea, which there were many to choose from. The place was so cute inside and beautiful decorated which made it perfect for photos! I would highly recommend, it's worth the trip!

Not-So-Wee-Tea for Two
Cayla S.

I'm so thrilled to have booked our lunch with White Heather Tea Room! This was the best first experience for my husband and me. The service is unmatched. The tier was top tier! The tea was delicious. The atmosphere is calming. The location is perfect. I'm so grateful for this experience even if it was about a 15-minute ride from the cruise port. I loved every sandwich on the second tier. And that shortbread cookie on the top tier is what buttery dreams are made of!

Lunch

The food was great the service was fantastic the teas amazing a wonderful experience I would highly recommend this place for sure

a rose in a vase
Deanna B.

This is the fourth time I've been to this location and third review. I absolutely love this place. It's what a tea room should look like.The service is impeccable and everybody is in a great mood while they are there. The last time we were at the tea room was in November 2022. It is the first time that we've actually been during the summer months. What a great place to spend a portion of your afternoon having high tea and great pastries and little sandwiches. Our server was Sloan. Very nice young man. He wasn't at the location the last time we were there. He made it fun, though. He knows his teas and what they serve at the tea room. We had Darjeeling tea. It is lovely. Everything was lovely. The Big Muckle is $60 (Canadian) (and as of this writing about $45 US dollar a person) and worth every cent. We love this place and will keep going back!

The delicious Signature Muckle Tea.
CP K.

What an adorable and delicious place. We were given a warm welcome as soon as we entered and were seated at a window table. Our server brought us the tea menu, and honestly, it was such a hard decision. I had the western berry and my husband had earl grey. The tea was piping hot and hit the spot on a cool day. We had the Signature Muckle for two and it was three levels of scrumptiousness. Hot scones with jam, clotted cream, and lemon curd, mini quiches, five kinds of out-of-this-world finger sandwiches and desserts that ranged from carrot cake, to lemon tarts, to chocolate mousse, to cookies, to crème brûlée. This was the first time we've had high tea and we're so glad we found this lovely little place. The service was top notch, the food melted in your mouth, and the tea was a great tummy warmer. Can't wait to visit Victoria (and the White Heather Tea Room) again soon. Thank you all for an amazing experience.

I never write reviews but felt like I should write one for this place! I was visiting from the U.S. and afternoon tea was a must do for me. I looked up multiple tea places and thought I'd give this one a try because I liked the menu best. It exceeded all expectations. The food was all so, so good. You could tell it was all homemade. The amount of food filled me up. I actually got a to go box for my leftovers. The service was just as fabulous. Everyone was so nice and helpful. I definitely recommend this place.

The holiday Muckle high tea
Meralina M.

This place was amazing. It's cute and quaint and owned by a mother and daughter. The variety here was amazing and everything tasted superb, it's also more affordable than the empress. They also have two December tea specials and they were great as well. The Holiday Finale cream puff was out of this world amazing!!! My favorite of the sandwiches was the chicken and mint, a surprisingly delicious combination! I highly recommend coming here! They also have take away boxes in case you're here on vacation and want to take high tea home or want to do high tea but don't want to drag all the kids out. Also, the free parking lot is behind the building :)

Top tier of the Muckle Tea for Two. These were so pretty--and soooo delicious!

Afternoon Tea at The White Heather Tearoom was part of our 40th wedding anniversary celebration. When we honeymooned in Victoria 40 years ago, we missed out on the afternoon tea experience so this was a MUST-DO this time around. I was able to make a reservation online at their website and received an email reply early the next morning, confirming availability for the time l desired. At the time of reservation I requested the Muckle Tea for a party of Two, and as they requested on their form, notified them of an allergy to artichokes (not a common allergy, I'm sure. Based on the online photography at their welosite, the ambience and decor met expectations- it was light and airy, yet cozy and comfortable. The staff was welcoming and seated us immediately, and acknowledged/confirmed allergies, as well as our request for the Muckle Tea. Every single aspect of our experience was lovely from the beautiful presentation, the china teacups, to the flavors of our tea selections. My husband enjoyed the Angels Dream and I chose the Balmoral. Every morsel on the three tier tray was delicious and freshly prepared with great care and attention to detail. We both agreed it was an exceptional experience! I believe you would be hard-pressed to find a more lovely, or delicious afternoon tea anywhere else in Victoria.

Noon tea selection.

Afternoon tea was delicious, the service is also excellent! Friendly atmosphere. Highly recommend mad hatter tea!!

mini dessert size
Coffee_coco L.

RIP OFF - OVER CHARGED LUNCH PRICES I was there with my friend recently and was very disappointed on their choices of lunch menu options and prices! I ordered a very small sconewich (chicken and apple salad) with soup and my friend ordered a salad and to be charged $29 is incredible ridiculous. Menu said choice for dessert is "slice of cake/dessert bar/2 cookies" but we weren't offered a choice, waitress just bought out a small roll cake and 1 shortbread cookie. I used to come for lunch and loved their menu with options like crepe or quiche! Unfortunately I will not come again until you have a better menu option.

Bites of below standard high tea.

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Wonderful spot for afternoon tea. Everything tasted good and the price was very reasonable.

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Ottavio Italian Bakery & Delicatessen Cafe

Ottavio Italian Bakery & Delicatessen Cafe

4.0
(30 reviews)
0.9 km
•$$

This was my second time in, only because the first time I waited for 45 minutes for a sandwich so…read morethey gave me two $10 gift cards. I thought I'd return, to use the cards and also give them another chance. Well, it will be my last time. The overall staff "vibe" is too busy doing whatever to help. We ordered some mortadella from the deli, didn't specify the thickness and wasn't asked, we came home to find it cut super thick (think bologna). Our fault for not specifying. $19 for 500g We then asked for a loaf of raisin bread. It was listed for $7.25 yet on the receipt it was $9..... A $8 bag of crouton sticks and we ventured to the cafe. This time knowing better we didn't order hot food. A few cookies and a mocha. This was fine, however the mocha seemed to lack mocha... was very pale in colour, not sure if it was missed or just weak. Not sure this will matter to anyone as the store seems to have a very loyal following and is busy. But we won't be back again.

Very disappointed today. I ordered a bowl of soup that was advertised for $5. but I was charged…read more$5.50. When I asked about it I was told that prices had gone up and they couldn't change what was advertised. I replied that it could be re-printed, blacked out, or included on the separate chalkboard noting the soup of the day. The .50 was not the issue but the 'too bad, not sad' flippant attitude really was poorly handled. I was with a group of 8 people who all ordered beverages. I for one won't be back. Whatever happened to 'the customer is always right' or AT LEAST honour the prices posted. Cindy.

Photos
Fountain next door
Fountain next door
The steps provide more seating
The steps provide more seating
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White Heather Tea Room - tea - Updated July 2026

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