After a deer strike rendered my Honda Civic a total by the insurance company, decided to stop in…read moreand meet Larry to see what they could do. Unbelievably, in less than a week, they not only had the car in brand new condition, but also went several extra miles in repairing items not previously quoted and at zero additional cost. Even in my 30 year career as a business development executive, I have never encountered such an extremely high level of service from any business entity. The writing truly is on the wall here people, the folks at Superior Auto are the real deal and mean what they say. I will never, ever take my auto body elsewhere. I am please to give Larry and his team a full five star rating (6 if it were an option). Thank you Superior Auto for doing such fantastic work. You guys are the tip of the spear!

I brought my 2022 Crysler Pacifica in for some body work and I'm absolutely blown away with the…read morequalify of work and mostly how they went above and beyond for my family. When the girl in the collision shop was checking my vehicle over she noticed it was an accessible vehicle (converted in the rear for my daughter's wheelchair). She asked me about it and if I had rental insurance. I told her that the conversion is for my daughter, its the only way I can transport her. I told her I have rental on my insurance but it only covers a small sedan but we can make it work, we always do. She asked me where you rent converted vehicles and I told her I always do business with The Creative Mobility Group in Byron Center. At that time she told me "We'll cover the extra rental fees". I was shocked. I knew that was at least $100 a day they were offering to pay. I assured her that we could make it work without a converted van (I just wouldn't be able to bring my daughter anywhere for the week, but we could manage just fine) and she insisted on helping us out and paying that extra fee for us. They ended up having our vehicle for 5 days and they paid the extra fees for the van. They did NOT have to do that and I didn't even ask. They saw a need and they went above and beyond to help make sure my daughter could be transported if need be. I will always use Preferred Ram Chrysler Jeep Dodge on Henry street for any of our repairs, etc. They have always done good by us but this was beyond what they had to do. Thank you for helping my family!

Courteous greetings always and making me comfortable. I have never had anything but great service…read moreand friendly faces when I am there. Work was quickly done and even got a reminder to change the cabin filter which I forgot to ask for. Great people!

I was recently thinking about this place and wanted to leave a review. In 2012 my girlfriend (now…read morewife) were riding bikes by this dealer when all of a sudden my peddle flew off the bike. We stop and tried to fix it. We didn't realize it but the mechanics were watching us and began calling us over to the shop. They took my bike and re-tapped the threads and tightened everything up. We were about two mile from home so this was a huge lifesaver. These guys are great! Nicest people you could ask for. Thanks!!

My family & I have been going to this dealership to lease & buy cars for many years. Terry is…read morepassionate about helping customers & he has a sense of urgency to find the right car. I think he appreciates a good price or deal as much as we do too! It's nice to work with someone that knows what they are doing & you can reach him any time. Keep up the great work!

Maybe for an oil change. They are very expensive for transmission work and I found the mechanic…read morerude and condescending.

Originally I took my car to Firestone (who, for what it's worth, have always been great to work…read morewith as well) for a rattle and they thought it was something to do with my differential (which they don't do work on) so they referred me out to Bud & Ray's for them to have a look at it. It took a little while for me to get in (about 2 weeks) but I was really impressed with the service. Everyone was super friendly and I was able to talk to the technician who looked at my car directly. They ended up determining that I didn't need any work done and the rattle was just a loose heat shield and only charged me $25 and sent me on my way. I'd highly recommend them if you need transmission work - and - given the wait time and the fact the lot was absolutely packed when I dropped the car off I'm guessing I'm not the only one who feels that way. I really appreciated the honesty and the ease of communication (texting!). 10/10.

Great service! The Freedom Chevy team assisted me in buying my first vehicle. The service team is…read morefriendly, responsive, and timely. Nothing but great things to say! This team is top notch!

Today takes the cake for the absolute worst service I've ever heard of. My father in law bought his…read morebrand new Chevy Silverado from this dealership in 2019 and bought a bumper to bumper warranty on his truck. He brought his truck in there this morning for service because we noticed last night that the water pump went out. He got an oil change and after your service department completed that they gave him the keys back and told him he was all set. He asked the service department to look at it again because it wasn't drivable in the current conduction and told them the water pump was bad. Your service team told him they couldn't look at it- That he would need to make another appointment and the earliest they could get him in was 2 weeks from now and you let him LEAVE there driving the truck knowing the water pump was bad! WORST CUSTOMER SERVICE EVER!!!! We will never do business here again.

Charged for parts that were not put on and labor that was not done when we called them about it we…read moregot cussed out and told not to come back

I had a very good experience at Riverside automotive. When picked up my car I was shown the old…read moreparts and the owner explained to me why they needed to go be replaced. When I went to pay my bill, it was less than quoted. I will refer to them with out hesitation.

Top Notch, Highly Recommend! Excellence in Customer…read moreservice, Professional, High-Quality Work, and their integrity is beyond reproach! Why would you go anywhere else? Thank you West Michigan Auto Body! Well Done!

Talk about kind, honest professionals you found the best at West Michigan Auto Body. The family…read moreowned business work ethic and downright kindness to their customers is unparalleled in my opinion. The work they recently completed on my 2009 GMC conversion van is simply amazing. they even matched the custom pinstriping on this 17 year old van perfectly. I really can't say enough good things about this place. if you want a job done right this is the first place to call.

Service and prices are great. Good guys that took the time to talk it out about issue at hand…read more Prices extremely fair for labor and worked to find parts at fair market prices. We will be back for sure with any issues in the future. Thanks again.

I found johnny mac's by word of mouth. seems everyone who had there ford diesel transmission…read morerebuilt buy them love it and his work. so I gave him a shot and am darn glad I did. Great people. Great service. Helped me out greatly and my transmission is flawless. The price?????? well that's just awesome! These guys know there stuff.