This is probably my fave car wash in the area. In addition to all the regular options, there is an air gun which helped me clean all the crevices out of my car as well as freshly laundered towels to hand dry any spots with remaining water. The only downside is that it always seems to be crowded, but that tells you that others like it as well! read more

This business has failed to stop charging me since August 2022, despite my going INTO the office to inform them to stop the monthly "membership" fee as I was moving 2 hours away. They now owe me 3 years worth of fraudulent charges = $827.64!! My husband has called and talked to them multiple times but they continue to charge me. My only recourse according to my CC company is to cancel my card, which will be a total pain in my arse and still does not recover the money due me. This must be a front for money laundering. Real businesses do not behave this way. read more

when I started ,y membership several year back it was great. However, lately the equipment I'm the self service area (mainly the vacuumsJ do NOT work properly or at all. just got a notice their fee is increasing Jan 1st so I will be cancelling for sure! read more

Decent drive thru wash, the service has always been good. The equipment in the "detail" area is broken a lot, but I expect that at places where the general public has access to something for free. Washes are averaged price, maybe slightly lower than a few others read more

My fav carwash! I'm def a member. I go at least twice a week when I can. Always quick & pleasant. The guys that work there are always so nice & they give you towels to dry your car. read more

Eventhough they scratched my back window, I gave this place another chance. Up until 2 weeks ago I had no additional problems until this car wash put a hole in my brand new hub caps!!!!! I still had the box in my car. The manager submitted a report the same day. I called corporate...no answer. Left more than one voicemail...no return call. Went by the car wash, the manager was not there. Because I HAD a membership, I was forced to get my monies worth. I still have not heard back from these crooks!!!!! IM DONE FOR GOOD WITH THIS PLACE!!!!! Places like this have insurance but are too cheap to file a claim. YOU ARE A HORRIBLE COMPANY! read more

I was so excited to try this car wash as my friends had raved about it, just to be let down. I got to the pay area just to be told that there were some issues with the wash, I was fine as the employee told me it would not be long. After half an hour, now being stuck between the window and the cars behind me I'm told that they are closing for the day, mind you it is 4pm and they are supposed to close at 8pm.... read more

I have been a member of this wash for quite some time and just recently started to go to this location. A few days ago I filled out a report due to a scratch on my back windshield I thought was from the wash. Once I was shown the cameras proving it was scratched prior to the wash ( I was also informed that my car is not new enough to be covered due to it being a 2010 ) I dropped the situation and thanked the area director for checking it out for me. The issue is after the fact. The next time I come into the wash the GM Zack Hetsel decides to YELL and point out little nicks and scratches on my car so I could hear him from inside of the car. Now if my car is "too old" to even be covered why is he going out of his was to point out nicks and scratches ? read more

Great car wash! I moved away from the area. But when I'm nearby. I'll already stop by to get a car wash! read more

WhiteWater Express Car Wash - Car Wash Near Me - Lewisville, Texas

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Don't be an early morning car washer, they are hardly ever open at opening time. The vacuums crest only the most minimal suction, it sucks to have to wash into car here then go pay money at the car wash down the road for vacuums. read more

Workers don't help they just look at you thru the window for 10 min until you leave then they start to get close , has happened twice now

Personally love this car wash because of the fast service and the improvement in the vacuum suction! I have had a membership for over a year now and don't plan on canceling soon. Definitely recommend! read more

I bought one car wash feb 20 for $10. I got a charge on March 20 for $19.99. Watch your credit card statement. I did not get my car wash on March 20 and I didn't sign up for anything. Update, so I've been in twice. The first time was $10 for car wash. Second time was $9.99 a part of a promotion that I was not aware of. Buy a wash for $9.99 and sign up for membership for $19.99 I didn't realized that. I called the store and talked to Charles. He took care of me and took me off the membership. Tip, read carefully. I wasn't paying attention read more

renz helped me grab towels and had great customer service . He helped me clean my car and etc

I went to cancel my membership because I don't use the car wash and they charge me the monthly fee to the bank. I suffered from senophobia and racism. The treatment was terrible because I couldn't explain well in English what was happening. She tells me that she thinks it's stupid that they charge me the bank monthly if I don't have a membership. I felt humiliated and ashamed of the treatment I received today! I explained to her that I couldn't cancel my membership through the website that would help me, and I received mistreatment! read more

Please fix your vacuums! I went in last week to get my car washed and there were no vacuums for half of the cars there, it felt like a waste of money and a waste of time. Nonetheless, the staff was very friendly and the place was tidy. read more

On Feb 10, 2023 I went to the office to cancel my monthly membership. I was helped quickly and told my current month would end on the 23rd and I could use the wash until that date. I was NOT offered any type of receipt and I saw the gentleman access my account on the computer and assumed all was well. On February 24, 2023, my CC was charged $29.95 for another full month of service. I printed a copy of my credit card charge, took it the office and the man working said they would fix the error but it would be the manager who would take care of it after 11 a.m. After two days of hearing nothing, I went back by and was told flatly that there was nothing they could do since I did not have a receipt for the cancellation! I was not offered any such thing. The manager was concerned how a refund would look on his records, much more than his company's reputation. After 4 contacts with the corporate office (zero response), I am out $29.95 for nothing...so, Whitewater stole my money from my credit card willfully. I am left with no recourse but to put the facts out there and report them to the BBB...! Hopefully that will catch management's attention. I can live without the $29.95, but this business practice is just WRONG! read more

Just canceled my membership of over 2 years. Whoever was working the wash brush, guiding you into the actual car wash at aprox. 10:45am on 07-27-24 was absolutely the worst. Waving her hands at me and being extra rude because I'm not pulling up fast enough. Shouting things at me like I can't hear her through the window. I pull forward slow for a reason - that is so if there is a malfunction in the car wash I don't want to hit the car in front of me? I wasn't pulling ignorantly slow just slow enough to where I have 5 ish feet in between me and the car in front of me. She was so angry for no... probably because she's in her mid 30's working at a car wash. I will not be coming back. read more

Definitely recommend they have Really good service they are real caring and sweet will definitely be back they have also have pretty good vaccums read more

High tech car wash for $10? Can't beat that! Their dryers are so powerful that I did not need to wipe my car down. Their vacuums are also really powerful. Highly recommend! read more

WhiteWater Express Car Wash - Car Wash Near Me - Lewisville, Texas

I've had two autos enrolled in the monthly wash program. No complaints and the cars are clean enough. But the last couple of months the vacuums are not working properly. Only 20% at most and will not lift dirt. And the towels are smelling sour so you hand and inside of the car smell like a scholl gym locker when you are done. Sometimes they have grease on them and you have to watch out for that! I am going to search for a better one because I have no way of controlling these problems except by pulling my membership. read more

I paid for the basic wash and my car was mostly cleaned. There were some dirt spots on the car roof that did not come off. This car wash provides complimentary clean towels, vacuum and car mat cleaner (dry and wet options). read more

Yes, Five Stars well deserved. I've been to car washes for many years and this was by far the best. The outside was very clean for a "drive thru" wash. The tires were good but the best was the FREE vacuums and air hose. My car was beyond dirty due to dogs, sand, hair dirt/mud. I got it all clean with the use of their towels and tools. While I was so into cleaning I'd left my car turned on to do the windows. Yep, dead battery. Well Jason K made my day great! He offered to help and immediately stopped what he was doing to get my battery jumped. What was going to be a huge inconvenience ended up no big deal thanks to Jason K I'll be going back to the Lewisville location = Thanks Jason K read more

If you're looking for a good car wash go to wash masters off 635 and MacArthur. Pay $30 instead of $15 and get a full detail basically. Took my truck to whitewater hoping to get a good wash since it's closer to my house, (i usually go to wash masters). I paid for the $15 wash to get my wheels cleaned. I went through the car wash & it barely dispenses any soap. The dryers didn't hardly dey my truck. There were still bugs on my window and grill that didn't get removed. I had mud all in my wheel wells still that dropped all over my tires and rims. The vaccums didn't work worth a crap. I litterally wasted 2 hours of my day and $15 of my money trying to get my truck clean. I left this car wash and immediately went across the street to the coin car wash to rewash my car. 0/10 do not reccomend this place. read more

We had the standard membership for almost two years. The car wash was alright, but the vacuums never worked when we went. The carpet cleaning machine left my mats dirtier than when I put them in as well. The main reason they get a three star is because the car wash itself wasn't terrible. read more

This wash has the most up to date bay I know of in the area. It does a good job and is gentle enough for my black car, compared to Docs which is terribly harsh and old. The only negative (-1 star) is the vacuums were kinda worthless last time I tried so don't bother. Pictured is the $13 "Wheel Deal". To the review stating that it didn't clean the caked on bird crap, you need to clean the caked on crap off your car first unless they want to rip the clear coat off your car every time you go through a wash. And to another review stating it ripped off their spoiler in the photos it's clearly not bolted on, you can see the double sided tape! read more

WhiteWater Express Car Wash - Car Wash Near Me - Lewisville, Texas

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Just left this car wash. Paid the Express Plus, $14. Bugs and dirt are still on the car. Car was not even very dirty when I took it. As if I just ran through a water hose quickly. Some parts not even wet. Husband went to talk to them about it and they seemed not to even care that much that it didn't wash the car completely. Just totally indifferent to the problem. Will not be returning. Don't waste your money. read more

The young men got all of the window paint off my car ! Literally scrubbed my car . I'm so appreciative for you all. Now that's customer service ! I didn't even ask they took the initiative ! read more

WhiteWater Express Car Wash - Car Wash Near Me - Lewisville, Texas

If I could give this car wash a minus I would. After my spoiler was ripped off of my car. I filled out the paper work and waited the 24/48 hours for someone to contact me. They never did. I went up there five days after the fact. The manager was not in and when I called him he said, well I've been busy. I guess that's correct because they had a whole stack of claims they were looking through to find mine. Since a manager was not on site I was told, well it's really not our problem. I called the manager back but no answer and still twelve hours later have not heard from anyone. Not a place I would recommend if you value your vehicle. read more

WhiteWater Express Car Wash - Car Wash Near Me - Lewisville, Texas

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Blang blangin my car scraaamin! Best place in this area for giving da ride a wash down. Go get one and see fo yo self.

Great car wash! I normally use Buccee's car wash but this was very similar quality. The best part is the Vacuum stays on the whole time.

I had the best customer service experience last week when I went to WhiteWater car wash. I originally thought it was full service when I pulled into the lane to go through the car wash but found out it was a do-it-yourself vacuum service at the end. I couldn't turn around so I told the manager that I really needed my car vacuumed but couldn't do it myself as my back was hurting. He was so awesome and one of his guys volunteered to help me. They both had the best and most helpful attitude and I was so grateful! Excellent customer service! read more

Great experience for an automated car wash. I did remove my own radio antenna before entering and inspected for scratches when I vacuumed my own truck. All good. Automatic car wash isn't going to get really stuck on bugs, but otherwise happy with the experience. read more

Not sure why they have a mid range review avg because I found it to be great service and my car was super cleaned with nicely glosses wheels. Great service! read more

This was such a great experience! The young lady that was running the wash was very helpful and knowledgeable! From making sure I selected the free add-on's for my wash to hand buffing the leftover debris on my hood, she went above and beyond to take my experience to the next level. The wash was quick, but very effective! My favorite part was the dryer; there is the awesome contraption that goes from the front bumper up the good, over the roof, down the sides, and down the back hatch for a very detailed dry. I had very little hand drying left to do. They have a ton of parking spaces with vacuums on each side so that you don't have to be a contortionist to vacuum the opposite side of the car. The mat cleaner shampoos and dries the mats with great ease. It's free with their top wash! Join the loyalty program; it's totally worth it! You're already going to wash your car, at least get a free one after 12! This is my new car wash for sure! read more

WhiteWater Express Car Wash - Tons of parking and vacuums for use after your wash! - Car Wash Near Me - Lewisville, Texas

Ever since this car wash "upgraded" their equipment, the quality of the wash has gone from the best to the worst. This used to be my go-to place but the last two times I visited my truck did not get very clean, not as dry as it used to come out, and the rinse on the vehicle is almost nonexistent. The dryer removes more soap than the rinse. The guy that was vacuuming his car next to me noticed this as well. This is not good for the finish on any car. I contacted the owners about it after my last visit and they said it was a water pressure issue that had been fixed. Not so in my case. There is one short waterfall for rinsing and it's not enough. I appreciate everyone trying to save water but I can't continue to pay $10 for a service I'm not happy with. read more

This is the best carwash I have ever used. I have been in to many carwashs in my life. None have been better, the people are great. Nathan Bolick is very helpful at all times. He has stayed late on numerous occasions to make sure that I was taken care of. Also he always makes sure to say hi to me. I can not say enough about this facility it is first class in every way. It sets the standard for carwashs. Please if you are in need of a carwash please check them out. read more

I like coming here, good prices, always clean and the workers are very helpful we you need them. The only thing I don't like is that sometimes some vacuums are broken. read more

Great value and super clean facility. Free heavy duty microfiber towels to use to dry. Free carpet washing machine? Unreal. Extra .99 and you get free unlimited washes for that month. Unbeatable. read more

Horrible service. Paid for a full wash and wax three times and got next to nothing. One time soap was not rinsed off, at all. AVOID!!!