Great response time via email. The sales team treated us well and helped us get in a (used) vehicle…read morequickly!

If I could give them 0 stars, I would. If you need your vehicle serviced, DO NOT USE THIS…read moreESTABLISHMENT! We had our Toyota Rav 4 Charcoal Canister replaced 3 times, and the lights on the dashboard are all still on. Now the part is still under warranty (failed after 7 months) as it is a one-year warranty part. Beware of them telling you a part has mileage warranty; they lied and told us we were 624 miles over the warranty. I called the Toyota Experience line, and they said that part is a one-year warranty part mileage does not matter. Guess they think the customer won't check. When that didn't work for them, they said it was our fault for the part failing from overfilling with gas. This is ridiculous! I did my due diligence, and online there are hundreds to thousands of complaints for several Toyota brands, Charcoal Canister Failures, and many complaints list the dealership telling the customer it is their fault for overfilling the fuel tank. There are several other reasons this part can fail, and it really should be a RECALL ON EVERY VEHICLE AFFECTED. I will list the reasons in case this helps someone going through this same problem. Because of its design and the presence of check values that may become fouled with fuel, it is reported to fail frequently. It's located at the bottom of the vehicle, so debris can physically damage it. Also, it can clog with debris. Contamination from Liquid Fuel: fuel enters due to a malfunction in the fuel system. Now they want me to bring it back so they can check if something is wrong with the EVAP system. NO WAY, they should have been looking at that the second time it failed. Now it's the third time, and they want to wash their hands of it. After it failed the third time, they said the spark plugs needed to be replaced, which we did, and 2 weeks later, all the lights on the dashboard were on again, went back in, and then they said it was the Charcoal Canister. I have read the reviews for the sales department of this place also, and many people say don't purchase a car here or service it at Dry Ridge Toyota because they are liars, etc. This was resolved with Toyota Experience, as they were on the conference call. I had set up a time to have it replaced again, per their calling me to arrange a time. My husband went in, and the owner, whom we have never seen, came out of the office and said we are not doing the replacement, it's your fault it failed. SO, THEY LIED TO TOYOTA EXPERIENCE AND US, WASTED OUR TIME OFF WORK TO SCHEDULE. PLEASE READ ALL THEIR REVIEWS BEFORE DOING BUSINESS HERE.

They had my truck for 3 weeks. Service advisor wouldn't return my calls and lied to my face…read more Problem was never fixed they just keep replacing the same part until you go elsewhere I guess? Service manager wont return calls. Was told id get a call back when he got out of a meeting 4 days ago...still waiting. They make you feel like you are unconvincing them by being there. Horrible place.

Worst experience I have ever had in my life. We bought a brand new Chevrolet Traverse. The day we…read moredrove off the lot, the screen went out. We had to bring it in the shop. Then we had check engine lights coming on non stop. We had coolant leak after coolant leak. We got the run around with service and getting a loaner car. We were inconvenienced with a smaller vehicle and having to fit my kids and all their stuff. We have been in and out of the shop so many times I lost count. Once we can get in touch with people there, they are generally nice. But getting in touch is a challenge. My patience has run out. We just brought it in for another leak. They blamed in on a small accident that we had with a parking bollard. The damage was hardly noticeable. I showed them where the 2 leaks were. We turned it over to insurance. They had the car for 2 months. They "fixed" it. Then we brought it home and now its leaking again. It's leaking from one of the spots that I initially showed them. Now they're saying they will not cover it. So they sent it home with a leak after fixing a leak. I am honestly speechless. I would avoid Chevrolet all together and I would stay away from Kelsey.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

Bob at WhiteWater Motors My wife and I found a vehicle…read moreonline that we were interested in...we had spent months researching and talked to several dealerships. When we talked to Bob, we immediately had a good feeling and trusted him enough to drive 90 minutes towards their dealership. We had a great experience at the dealership and walked away buying a used 2022 Mercedes GLE...as advertised. The pictures were exactly what we saw in person. Thank you

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

sold my 60 year old mother a jeep with a transmission issue. the dealership told her the noise…read morewasn't anything to worry about. they even told her the non-working radio was a simple reset but then didn't reset it and fast talked her out of the dealership without resolving the issue. told her over and over that it wasnt and she trusted them. i will be contacting the attorney general to report this.

Car broke down 2 days after I bought it. Took them 2 weeks to come get it for repair. Had it 6…read moremonths and put $6000 in the car because of the crappie repair they did with substandard parts. Caused problems with the entire car electrical system

Excellent service! Excellent car! Excellent warranty! Sam was great in setting things up for the…read moretest drive and helping with getting that spare key as well. Thank you.

Two Year Review We drove just over an hour to get to…read moreMid-Towne Auto to buy a 2015 Honda Pilot. We ended up getting there just as someone else took the Pilot we had our heart on was driving off. We were disappointed but not a big deal. If it doesn't happen, there is a reason. We looked at the 2016 they had on the lot and took it for a test drive. God works in mysterious ways. This car has been a dream come true! New tires, alignment, amazing condition, We have had minimal issues from this car. We drive all over the east coast in this car. Mid-Towne financed and we went with their warranty. The warranty through Allstate is simple to use. Well worth the money. When we are looking for another car, I hope Mid-Towne has what we are looking for. Amazing people to work with.

The entire transmission of my car failed within 100 miles of owning it and Tony was extremely flaky…read moreabout remedying the situation. He promised to tow it, never happened. I had to pay for the tow myself. Promised to reimburse me, never happened. Promised to have the car fixed in a cpl weeks, never happened. When I finally told him I did not want the car back, he dropped it off a week later in the street, unlocked with the keys in it.

Great same day service, great experience! Huge, thank you and shout out to Logan and Christy!read more

I've purchased several vehicles from Limited Motors over the past 15+ years, and they've always…read morebeen fair, honest, and genuinely caring. A car isn't something you replace every year like a phone or a TV, it's something you depend on day in and day out. At the big dealerships, once you've signed the papers, you're often just another sale. But at Limited Motors, you're treated like a person, not a number. Life doesn't always go smoothly, and when challenges come up, it makes all the difference to have a dealership that listens and works with you. The team at Limited Motors truly understands that your car keeps the rest of your life running. They won't promise miracles, but they will go the extra mile to help when it counts. That's what makes them special, they're not just a company you buy from, they're the kind of people you build a lasting relationship with. After all these years, I don't just see them as a car dealer, I see them as friends.

AWFUL DO NOT RECOMMEND THIS PLACE AT ALL THEY ARE NOTHING BUT MONEY HUNGRY. My sister got a car and…read morenot even 2 months later the motor blew and they are charging her 400 a month for her car plus an extra 600 for a new motor that wasn't her fault claiming they put a new motor in and my dad took it to a shop to find out it's not a new motor and they rigged it cause my battery and radiator hoses to burst and they will not work with you at all like they say.other of my family member and friend have bought cars as well that have had many problem they lie and cover up from, also the mechanic aren't real machine and don't know what the hell they are doing

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again