I love wandering through Hardware stores and this one near to Seward Small Boat Harbor is big (2…read morebig floors) and the kind that you might expect in this locale. If you're looking for fishing equipment, locally made knives (Big Beard Blades), mud boots, paint, and other community-specific hardware, this is your place and with extensive hours. In my role as a short time tourist, this place is better than a local gift shop. Gayle and I stopped in a few times, mostly for incidentals while trying to avoid home improvement items for back home. But wait, there's more! Seward Ship's Ace Hardware and Marine is just a short walk past the train station.

While preparing for my cruise leaving out of Seward Alaska I was told by one of the locals that Bay…read moreTraders was like the Walmart of Seward and when I had a chance to enter the store I soon found out why. Basically there are no hardware stores, clothing stores (unless you a looking for a souvenir t-shirt) or sporting goods stores in Seward Alaska. This store had everything and was enjoyable to visit. It even had a second floor. My wife ended up purchasing some rubber boots for the ice, which we later found out were like the National boots of Alaska, and I purchased a knit cap with the Bay Traders logo. This is definitely a store for both the local folk and the tourists. Great customer service.

I really like this Ace Hardware…read more It's a little out of the way so it doesn't get the foot traffic that TruValue gets, but the employees here are super-helpful. They cut keys for me when no one else in town had the right blanks to get the job done. That sold me on them, initially. Now it's my first choice when I need some hardware. Well done, boys. Well done.

We were up in Eagle River for an MD appointment & needed a carabiner hook immediately. We were…read morehappy to find precisely what we needed with minimal guidance from the sales associate. Clean, tidy & orderly store with a lovely quaint & community essence.

Having local stores with knowledgeable staff and good product selection is valuable but…read moreincreasingly uncommon. We're fortunate to have this business in our community.

I came down here to get a couple of items for a house project that I completed today. ACE Hardware…read moreis located in a strip mall off the corner of Jewel Lake Rd. and W. Dimond Blvd. next to Great AK Pizza Co. The employees are very friendly and super helpful. I needed some Cork Stoppers to conceal some nails that were sticking through the ceiling in one of the basement rooms. The house itself is old, probably built in the 1960's, but jeez, whoever laid the wooden beams for the foundation of this house did a terrible job. There were nails sticking out or hanging off the beams as if the builder just left it there instead of using them. I pulled out most of them and used the Cork Stoppers to conceal the remaining nails that I couldn't remove. Not to deviate from the main subject, the employee knew exactly where to find the items I needed and directed me to the exact spot. There are hundreds if not thousands of small parts or accessories on the shelves. The Cork Stoppers were located in one of the aisles at the very end of the store where I would never think to look. I was impressed that he went through all the shelves and went straight to the Cork Stoppers a few seconds after I asked him where they were located. It should be noted that there is more than just hardware in this store. This is one of my favorite places to purchase Christmas decorations. The store boasts a large section devoted to holiday displays and many unique items can be found here that aren't normally in the big box stores. I was able to find some great Charlie Brown Christmas items for the house and the office. During the summer, they have a great BBQ section filled with the latest style of grills and an accompanying shelf stocked with various dry rubs and spices from local businesses down in the lower 48. Over by the cash registers, there are shelves filled with old-school candy and snacks from years past. Idaho Spud, Necco, and Mallo Cup are some of the nostalgic brands I came across. Aside from hardware needs, this place is a great option for novelty items.

I found the MOST AMAZING ARTISAN soaps there !! All hand made and exceptional ingredients!! ALL…read moreNON GMO , no chemicals ,and designed and made right here in Anchorage Alaska !! The scents are all NATURAL ,no synthetics, nothing artificial, just expertly crafted !! Bravo to ACE for featuring this awesome product. GIVE YOUR SKIN A BREAK from drying harmful soaps AND GO BUY THIS SOAP !!! AVO'S Artisan Soaps are the real deal. They sell out FAST but the display is stocked well. Glad to see that local people are still being recognized for long lost arts that are useful to the community.

This place feels like I went into the tool section at Lowe's or Home Depot…read more It's not that they don't have other merchandise, it's just that they really seem to have a great selection of power tools. It's not a huge store so it's easy to maneuver around and it wasn't very busy so it was a quick in and out. The inventory seems to be pretty decent. They were out of food safe 5-gallon buckets on the shelf, but they had extras in storage and they got me one of those. The staff was helpful, but not friendly. They had no interest in small talk (or really any talk at all). I was asked if I had a rewards program or something else. I said I didn't. And that was the end of that conversation. They didn't ask if I wanted to sign up or get more information. There are a couple other stores in town. I'll probably try them out before hitting up this place again. Just to see what they're like.

AIH in Eagle River moves back up to three stars for us, as of yesterday, although at the point, I…read moredon't see them ever going any higher. From our previous poor visit, the guy who helped us never made sure our information was updated in the computer, so we had to jump through hoops again. This time, we were told it was updated while we were there (mind you, the last guy said he couldn't). I have to say, they show zero interest in their customers and what they're doing, looking for, projects or otherwise. Just crotchety guys with crap for customer service skills. I'd think guys that like tools would enjoy working in a hardware store but it seems as though that's not the case. My husband is an incredibly cordial guy, likes to give accolades and chit-chat but for the most part, they just won't have it there. I find myself saying 'let's go, they don't care.' Kind of a bummer, especially for a local company... but then again, it boils down to where else are you going to go? Our options are limited in this great state and they just don't seem like they need to try. Guess that's why Amazon is thriving...

A kid in a candy store. From padauk and wenge…read more To beech and curly maple. Custom hardwood padauk ply Woodworking machinery. I wanted a hinge router jig. wtf. They had one. Grandma , kids, grandkids, and the family pets run this place. Feel good for supporting local. And gets the best stuff at the same time. Feels like home. Or the perfect shop. It's a Happy place.

Wonderful family-owned business!! Their selection of tools, wood, and insight is second to none…read more Zach and Family always go above and beyond to make sure you get what you need. I am glad to see they are ensuring their customer and employees' safety by requiring masks. At a time like this, it's only 'tools' that leave ignorant reviews on yelp, and can't be bothered to wear a mask properly. Enjoy home depot, troll.

Love Andy's Ace Hardware! Super friendly staff and a giant selection of lawn equipment and…read morehardware. Recently, I took my Ariens snowblower to Andy's Ace Hardware for service. They had it tuned up and repaired less than three days after I dropped it off and the price was really reasonable. Snowblower fired right up once I got it home and I couldn't be happier.

This place a little bit of everything. Fresh sweets greet you. There is even a post office in the…read moreback.

I just gotta shout out the customer service at the AIH Old Seward Location. I went in looking for a…read morepart for a STIHL Product and spoke with a gentleman at the counter who I believe was named Zeph. While the location didn't have the product, he directed me to the diamond location, which he was able to tell me had the correct part I needed. I go over to the diamond location and I speak with William at the counter who asks me for the part number of the product. I tell him what the product is and I show him on the STIHL Website, and he replies with " Sir, there's no way I can find your product if you don't know the part number" I show him the one given to me on the website, and he says "that doesn't help me". Respectfully, I offer to call the old Seward location to speak with the gentleman who directed me to the diamond location and see if he could tell me the part number. Immediately, Zeph picks up the phone and I explain the situation. I tell him that William can't find the product without knowing the part number. Zeff replies with "Na, He's just being lazy. He can find the product." Zeph from Old Seward then gives me the part number, and I share it with William to help me find the product. Shout out again for the customer service at the old Seward location coming in handy, even at the diamond location. Ha ha. I would encourage the diamond location to be a little bit more familiar with the product so that they're able to help customers who come in, not knowing the part number. I understand how the part identification system works, but it did feel like William was honestly just annoyed to serve a customer, and I did kindly express how I desired to give him my business and wanted to help serve him by helping him find the product, but simply didn't know the part number. All around I'm always very grateful for AIH and their good service.

Getting help here is impossible. I was looking at gas jugs…read more Employee there was too busy on his phone with personal call. Poor front desk girl is working her ass off trying to Check us out while all the guys laugh and walk around avoiding where us customers loiter. Heads need to roll. Don't make me the manager.... I'd keep her Fire all the guys. and I'd Instigate profit sharing so employees cared....

Good hardware supply in a remote area. Has most needed items considering the location.read more

Convienetly placed shop for the downtown area. Very friendly and helpful staff. You can usually…read morefind what you're looking for when it comes to hardware, the price can be a bit more expensive than other hardware stores but it's worth it to support an Alaskan grown company.

This business stands out due to its specialized products, which aren't typically found at larger…read morehome improvement chains stores like Lowe's or Home Depot.

Had the worst experience ever ordering three exterior doors took 3 months to get everything here in…read moreAnchorage due to negligence and not tracking an order by a Salesman named Henry don't ever use the guy he's very inattentive to your order. the installers were great they did a good job of installing three exterior doors in 19* above weather got the job done, they're a company that contracts to SBS that's why they got it done right!! if you're smart when you order doors or Windows don't use the salesman name Henry