I had high hopes for Whole Health Chicago on the basis of glowing reviews from others. Faced with the unexpected closure of my primary healthcare provider, and as one who prioritizes a complementary and integrative approach over a plethora of pills, I decided to take the first step and book a telehealth appointment. As other reviewers mentioned, it is difficult to get a live person on the phone when calling the office--most often my calls would be routed to voicemail, and the call back would come at an inconvenient time, lending to cycles of phone tag. Despite this hiccup, the telehealth appointments were relatively easy to schedule, and I felt the provider, Brett, was knowledgeable in her area of practice even though we lacked a chemistry as patient and provider (no one's fault, just the way things happen). I went ahead with the labs that were recommended, and that is when things started to go sideways. I made my way to the office on Clybourn on a blustery late winter day last year to have the labs drawn. The waiting area was a bit chaotic and crowded, with the chairs close together. I'm not a mask absolutist, but was surprised to note that a few of the medical providers were not wearing medical face masks. The technicians who drew my blood were professional and offered me a snack at the end, so I give them high marks. However, the front desk staff were not at all transparent in how I would be billed for this procedure, assuring me that I would not be paying thousands of dollars (I note that I did have insurance at the time, just not Blue Cross which appears to be Whole Health's preferred provider). When the bill came, it was much higher than expected. Apparently, I was supposed to have gotten a referral for these tests but unsure as to how that would work, since all of the work (examining and testing) was all done in house. I later found out that Whole Health contracts with another provider to run the tests. I am fortunate that I was able to pay the bill without having to resort to loans or medical debt, but walked away from this experience wanting nothing more to do with Whole Health and feeling that our US healthcare system is irredeemably broken. read more

My appointment that was scheduled for a much needed prescription, was cancelled with 2 hours notice. Reason given by the admin on the phone: My negative Google review, which they allegedly took to mean I no longer wanted the appointment. No questions, no discussion. Flat out cancellation due to my opinions. If that alone isn't enough of an indication as to where their true interests lie, I don't know what is. read more

I was terminated as a patient after years of seeing Dr. Edelberg over an alleged missed appointment, despite making multiple calls and sending portal messages at the scheduled time. What was most upsetting was that no senior staff or physician ever contacted me directly to discuss the situation before terminating care. All communication came from administrative staff (Cindy) and the process felt punitive, abrupt and not patient-centered. Dr. Edelberg is a thoughtful and capable physician, and it is unfortunate that administrative practices overshadowed what had otherwise been many years of good care. I would urge the clinic to reconsider their administrative staffing choices as they are costing them loyal patients. read more

I usually don't leave reviews BUT - they have only voice mail, they don't respond emails or phone calls - prescription was needed was trying to arrange it on the phone or mail - ended up to drive there, everything explained - I've never received that prescription for Methylene Blue, contacting their 'nurse' mail - nothing. I gave up. Telehealth - pretty complicated with them - have had a problem, tried to reach them - na way, but charged 100$. Very bad se read more

This place literally saved my life !!! I was poisoned by pharmaceutical doctors and alllllll the pills and unnecessary medications they overloaded me on and Alaina Gemelas detoxed and flushed all the toxins out of my body and put me on an incredible life saving regimen and I am now a Natural path for the rest of my life and I am truly, truly grateful for wholehealth for introducing me to a new life style of how to live happily and not in fear of dying every single day and week from pharmaceutical companies greed!! read more

I went to Whole Health Chicago seeking ozone therapy as part of my effort to actively support my healing while undergoing treatment for cancer. I was stunned when, without knowing any details about my clinical trial, they refused to treat me--claiming it would be "unethical" because my participation in the trial could "affect the data." To me, what's truly unethical is turning away a patient actively fighting cancer, especially one who is simply trying to pursue every avenue available to heal. If Whole Health has a policy of refusing care to patients enrolled in clinical trials, that should be made absolutely clear on their website or during the intake process--not after a patient has made the effort to seek care, hoping for support. I have been treated at other functional medicine clinics in Chicago and never encountered this kind of dismissive approach. Whole Health's refusal left me feeling unsupported at a time when I need to be empowered and proactive. Functional medicine is supposed to be patient-centered and integrative--not a dead end. I'm disappointed and hope they reconsider how they handle patients in situations like mine in the future. read more

The office communication here is abysmal and dramatically worse than it was 2 years ago. It is difficult to get ahold of any real person by calling the office. There is no communication ahead of appointments, no appointment reminders (via calls, texts, emails, or their own portal), no instructions from the office ahead of time on how to access a telehealth appt (I received a text message several minutes AFTER my scheduled appt time with a link). The only communication I received about my appointment was to make sure they had my payment info on file and then to make sure I had paid my bill. Super disappointing that this place has succumbed to our transactional, impersonal, and revenue-centered healthcare system too. I wish I had read through the recent google reviews to see how their practice has declined before scheduling. read more

I am happy to find a place that can truly help my daughters. I found that all the staff are very patient and kind. The staff really know their stuff and have a lot of knowledge regarding kids on the spectrum and how to cater to them. I am very happy. read more

I'm so happy I found this place after 3 years being dismissed by my General Medicine provider. It's good to find a facility that wants to help you preventatively get back to an optimal baseline. Brett is an amazing provider and passionate about what she does. The nurse Laur is amazing and makes you feel seen/heard. I'm finally on the right supplements and feeling more optimal than I have going to a primary care provider for years. Thank you so much, Whole Health! read more

A complete nightmare, Cindy the patient ambassador is rude unprofessional and takes things personal as if she is in high school whole health. Chicago needs to find better staff if they really care about their My appointment was canceled because of how someone in the office felt completely Unacceptable. read more

My husband started going to Dr. Samsami at WholeHealth Chicago - Riverwoods last year and I started going about a couple months ago. We both think very highly of Dr. Samsami, and cannot emphasize enough how important it is for people to have access to this amazing holistic practice! With news of this location closing, we want to urge you to find another home for WholeHealth Chicago in the north shore suburbs! Increasingly more people are turning to holistic medical care and we want this care to be available face-to-face. To be accessible to your current clientele, as well as drawing in new patients, consider locations in Glenview or Vernon Hills, to start. We hope to see your office relocated in the near future! read more

I've been going here for decades. Dr Edelberg attends our appointments remembering (or at least reviewing) where I was in my life at the last appointment. He listens, takes copius notes, and provides excellent guidance. E.g., told me the questions to ask before I decided to go forward with a hyterectomy, risks, etc. Which was more than the doctor did who would have performed it. I love that they have the apothecary right there on site, and I trust that these supplements are high quality vs. what you can buy at Walgreens and Target. I have tried other doctors when I can't get in with Edelberg, though he is my favorite. I continue to go here and am watching for any differences now that they are under new ownership. read more

Without a doubt the best chiropractic experience I've ever had. Dr. Hover is incredibly knowledgeable, has an incredible rapport with patients and provides a down to earth approach when planning chiropractic care. Dr Hover helped me to overcome sciatic issues, shoulder issues, upper back issues, and helps me maintain an overall healthy lifestyle. I highly recommend and always refer to Dr. Hover. Thank you for everything you do! read more

The most unprofessional practice I've ever dealt with. Office staff are unresponsive, even worse incompetent. Nurses are rude. Treatment plans are incomplete and post-appointment follow-through is abysmal -- lab orders aren't sent as promised, prescriptions aren't issued as needed, and recommendations don't include key pieces of information (e.g., how long a patient should take a supplement). On top of that, their approach boils down to X-for-Y thinking based on expensive lab testing and supplementation. It's literally no different than traditional healthcare except that they depend on platforms like Rupa Health and FullScript, which prevent patients from using insurance. Month after month, I feel like I've fallen victim to a business model designed to take advantage of desperate people. This is the type of practice that gives Functional Medicine a bad rap. Avoid at all costs. read more

Very pleased with my time here so far! I have been seeing Brett Eaton for a year now. She has helped me get my vitamin levels up and helping to work on my hormones. She does not push anything and just says what she suggests. read more

I met with a NP first and it took 4 weeks to get bloodwork back and I had to keep calling to follow up. The results are still not posted to the portal! I gave up calling and asking. I had waited for a month to meet with the Dr. I showed up for my appointment and they switched it to meet with a NP. I asked why and they said the Dr is leaving but yet not one person could be bothered to call and tell me. I waited over a month for this appointment with a doctor. So disappointed that it's so hard to take charge of your health and get some actual help. Not impressed, now to find another functional med that might help. read more

I have type 2 diabetes. I've been a patient at Whole Health for years. My pharmacy wasn't able to refill my prescription because they needed it renewed by my doctor. I've now been without my medication for two weeks. I immediately called Whole Health two weeks ago and had to leave a message with my phone number, dob, reason for my call, etc. They did not call me back. I called a second time leaving a message with all the necessary information. That second call was placed three days ago and no call back. Both times I stated clearly that I'm diabetic and need my medication or at the VERY least an explanation and guidance on the next steps I need to take in order to manage my health needs. Nothing from them!!! This is just medical negligence and I will no longer rely on Whole Health for my health care. read more

I have been here several times, with several doctors, hoping to get different experiences. My first experience with Brett Eaton was great. It was my primary visit. She was thorough and really cared, she even recommended some supplements to get me through until I saw the other doctor, who I was supposed to be seeing for the 'main' appointment for treatment, which was Dr. Kristen Halland. A week before my visit with Dr. Halland, I get a call from the office requesting a reschedule stating that she was busy. I completely understood, but they called me two more times to reschedule my next two appointments for the same reason. And my appointments were all rescheduled months apart. I waited almost half a year for a doctor that kept rescheduling my appointments. I ended up canceling all together. Never got treated or seen by Kristen Halland. I then rescheduled with Dr Priyanka Agrawal at their Clybourn location, who no longer works there. During my appointment, she offered no solution or advice, and basically told me that there is nothing she can do for me. I have not been back since. I still suffer from a chronic condition and have not been able to get help for it. read more

I was hoping they could help me after my dr and gyn were not really helpful with my perimenopause. I called and asked if they had a dr who was a speciialist in menopause and they said yes. They said I'd first meet w the nurse and then a separate appt for the dr. It was probably abt 2 months to wait to see the dr. The intake w the nurse was just a recap of the paperwork I filled out and bloodwork was ordered. . I confirmed with her my next appt would be with the Dr and she said yes and gave me the drs name. About 3 days before my dr appt I got a reminder and that my appt was with someone named DeLeon, a nurse practitioner. I called and left them a voicemail stating that I was supposed to meet with the Dr and no one called me to let me know it was now with a nurse practitioner and said to cancel my appt. I also sent an email requesting cancelation. Then, on the day of my canceled appt they called me stating that I didn't show up and it's a late fee. I said I called and emailed. They asked for a copy of that email bc they didn't have it. But, in that email I requested my bloodwork results and they responded back with my results. So they lie and say they never got my email? I let them know they wasted 2 months of my time and never had the courtesy of letting me know I wouldn't be meeting with a Dr who was a specialist. Instead they put me with some neophyte nurse practitioner. If my ob and my Dr can't help me how is a nurse practitioner who specializes in Family medicine going to help? I requested a SPECIALIST. It was a total bait and switch, extremely unprofessional and put me behind on my healing. No one ever apologized and did anything to repair this terrible lack of communication. I don't know what these ppl are doing at Whole Health but I would not trust this place at all. If the first sign you get leaves you with a very bad feeling, chances are you cannot trust them. read more

The best medical facility I've visited in my entire life. Dr Edelberg is the kindest sweetest physician met. He listens to me and looks me in the eye when I talk. My health has greatly improved since I've been a patient of his. I'm a Covid long hauler and within two months I'm back to my normal self with medication and supplements. The people at the front desk are very professional. They have an on-site apothecary which orders can be placed online for pickup and delivery. Their patient portal allows payments and messaging to the physicians with a quick response. read more

TLDR: Dr. Scott ordered $2,785 worth of completely unnecessary blood work when I came in for back pain and suspected herniated disc. I am responsible for $1,037 of tests that had nothing to do with my injury. This should be illegal. I first came to Whole Health Chicago by following my previous doctor when she left the practice where I was seeing her before. After searching for her online for months, I was happy to find her at a place that seemed very aligned to my ideas and values. I had been frustrated with doctors before not listening to me and ordering seemingly useless tests. Well that doctor went on maternity leave, and I was having some major back pain and could not wait for her to return. I made an appointment with Dr. Scott. I told her that I believed I had a possible slipped disc in my back, and was expecting to get a script for some PT or possibly an MRI because I had read that's a test used to diagnose it. I had already called my insurance and got a list of MRI places that were 100% covered ahead of time to prepare, because money is an issue and I was trying to be proactive about cost. When I had my appointment however, she talked briefly with me about my symptoms, tapped some places on my legs, and asked if I spent a lot of time outdoors. I said yes, and she said she wondered if I had lyme disease. She said she wanted to test for that. I thought that would be fine, since I had always kind of wondered if I had it. I told her I was worried about money, and that I'd like to find out how much the tests cost so I could be prepared. She said I could get the insurance codes from the front desk. She then recommended the chiropractor in house, and I said I could find one on my own (again, trying to be smart about cost). When I went across the hall to have my blood drawn, they took about 7 vials of blood, which seemed like a lot for a lyme disease test. When I asked at the front desk for the codes for the blood tests, she gave me a list of 14 different tests with the codes (which the person at the front desk painstakingly looked up the codes for, and hand wrote out for me, which was very nice of them, thank you). I was shocked at how many there were, and decided against the $100 supplement she recommended because the tests were surely going to be expensive. I left feeling uneasy, nervous, and like my issues were not solved. Well, all the tests came back negative, except one shows I have a low B12, which I already knew. No lyme disease, just a bill for $1,037 (!) from my insurance for the blood work. I went in for back pain, and they ordered $2,785 of blood work for completely unrelated issues, which gave me no helpful information. Now I am going to struggle to pay for the chiropractic and physical therapy care for the actual problem I went in for which was my back pain. Sadly, after reading other reviews here, it seems I'm not the only person who has had these issues. They may have great resources for testing and diagnosis, as long as money is not an issue for you. But that's not the reality for a many people, and they need to listen when people tell them they are worried about money and give people choices and be up front about what they are ordering. They are trying to act like they care about people, and they're different than traditional doctors, but are just a part of the money hungry health care mess in this country and how it takes advantage of people. Whole Health Chicago: Have some compassion and listen to your patients. You are doing much more harm than good here when you put your patients in a financial situation where they cannot pay for the care they desperately need because of the completely unnecessary tests you've given them. read more

I was really looking forward to my visit with Whole Health Chicago after reading Dr. Edelberg's book and reviews. My initial appointment was with Dr. Edelberg, but I had to cancel and since they were scheduling far out for him, they were able to get me an appointment with Dr. Sharma. She did take a good amount of time and talked with me through my medical history. I felt we had a good conversation, but I told her up front that I was already really restrictive with my diet and mentally did not know how much more I could do without causing myself even more stress. I am all about clean eating and unprocessed foods, but I am also a human being and enjoy eating out, socializing, etc. She said she completely understood and we continued with the appointment. During the appointment she even emphasized how much stress plays a major role in illness. However, at the end she basically told me to eliminate numerous other things from my diet. When I asked if I could have an occasional GF/DF cupcake on a birthday or an occasional glass of wine, she told me that I needed to ask myself why I wanted those things, when a piece of fruit would suffice. That wasn't the worst of it though. She told me that I needed to take five different supplements on top of what I was already taking. When I got to the apothecary, I realized two of them that cost a total of $75 were basic supplements that I could get on Amazon for 1/5th of the price. However, I did ring up the other three which totaled $480 for ONE MONTH! When I almost had a heart attack and asked if there was anything different I could take, she told me that this was the regiment. I left feeling so disheartened. I wrote her an email that night and said that I wanted to work with her, but I needed her to work with me not only for my physical body, but mentally as well. I cannot eat lettuce and spend $500 a month without it having an effect on me. Maybe others can, more power to you, but spending more than a car payment on supplements is extreme. My insurance would cover an alternative to one of the supplements, and I asked her if she could write an explanation letter. Well, that was several weeks ago and I have heard NOTHING in response. I even went and did the required bloodwork that week and never heard anything in response either. I am really disappointed and it has put a really bad taste in my mouth towards pursing functional medicine. read more

Where do I begin? First of all, we were a part of this practice for several years with varying degrees of health challenges. I did not once get any sound medical or holistic healthcare from about a handful providers that we saw - including David Edelberg - that actually made any difference in those challenges. So if you want to feel like you're checking the boxes with routine care but not get better, this place is perfect for flushing your money down the drain. My chiropractor did more for me than these guys. In the end, we resolved ALL of our health issues via other avenues. I know they are not easy to find, but I would urge anyone serious about restoring their health to keep looking! Secondly, the supplements they carry are mid-to-low quality - if you've been serious about holistic health for a while, you will pick that up as soon as you walk through the door. I've seen the same supplements carried by shady spa-clinics that I walked out as soon as the "consultation" was over, never to return. Last but not least is their ideology; with a name like Whole Health, one might think you would be getting more than mainstream propaganda thrown into your healthcare choices; however, a wolf in sheep's clothing will be waiting to push vaccines on you and try to rope you into their activism for late-term abortions. Go at your own risk! read more

TL;DR 5 stars: Mari (acupuncture) and Cliff (chiropractor) 0 stars: my insurance (also, not the fault of Wholeheath) 3 stars: Billing dept. 4 stars: Jason (Director of Patient Services) Mari: 5 stars Mari helped me with psoriasis, plain and simple. I have had 3 dermatologists try to get me to take prescription drugs with side effects worse than my symptoms. She *really* listens to you. Then, she combines acupuncture, topical ointments and creams, and (unfortunately, disgusting tasting) traditional Chinese medicine teas. I injured my back while I was going to see her for psoriasis, and she helped that, too! I was referred to Mari by Dr. Donigan at the Raby Institute on the Mag Mile. I honestly cannot recommend Mari enough. Cliff: 5 stars Cliff is an amazing chiropractor. I have gone to 4 others before him to treat a recurring back injury, all with varying levels of success. Before this, I went through two full rounds of ARPWave therapy--it's the most intense (some would say painful torture) experience I've ever had. Thankfully, Cliff helped me avoid it. By partnering with his lovely wife Rene (yoga therapy), the two of them co-created several stretches that I did religiously several times a day for several months. It was inconvenient...but it actually worked. After 8 months of not being able to bend over or sit without pain, I am proud to report I can now swim a half mile in a pool. I have my sights set on a sprint triathlon next... My health insurance: 0 stars (also, not the fault of Wholeheath) All this being said, Wholehealth does not take most insurances...and Cigna is terrible to deal with. This dynamic (Wholehealth vs. my insurance) is the only real black spot in my experience. Cigna denied every claim and demanded I resubmit the same info 6 times over the course of 8 months. The issue? Formatting. It literally came down to how the rows and columns were formatted. This is not Wholehealth's fault, but it does bring me to the billing dept. Billing: 3 stars If Wholehealth is not going to take most insurances, they need to make it as easy as possible for clients to submit to whatever insurance they have. Yes, Cigna was a pain to deal with, but this does not mean the billing dept. should be so unresponsive to multiple voicemails left, emails sent, in-person requests, etc. This only compounds the problem. The billing dept. at Wholehealth should get up to speed on the demands the insurance companies place on clients and build a bridge with their templates, documents, and processes. *Please* make it as easy as possible for clients to get the treatment (and compensation) we need. Jason: 4 stars Jason is Director of Patient Services in name only. He's also a saint. Jason seems to be "that guy" at every company that serves as the glue holding the place together. He was the bridge between the billing dept and my dysfunctional insurance company. He is kind and smart and helpful. Jason navigated some pretty stormy times with Cigna with grace and ease, and I really appreciated his help. After 8 months of back and forth with Cigna, we finally got compensated. Give that man a raise! read more

Absolutely love Dr. Edelberg. He takes his time, is very thoughtful, has excellent bedside manner. I have extremely high standards for doctors after having complicated medical issues my whole life and having seen some very average/below average docs. Dr. Edelberg is not just a good doctor, but a good caring human being and you will see this when you meet him. His team is responsive and will call you back within the hour. The phlebotomist on staff is excellent as well. I am squeamish about blood drawing and I didn't even feel it. read more

Love Dr Edelberg and the staff at wholehealth. Dr E is literate on alternative treatments but also knows which allopathic/traditional protocols work as well and gives a fair explanation of all options. He's also the first Dr I've ever met that lets you message them directly - and he usually gets back the same day! Really handy when starting a new treatment. read more

Terrible phone follow up! Terrible communication. Feels impossible to get prescription renewed because phones go to voicemail and calls are returned days later. So frustrating and disappointing read more

I would have given this place only one star but there were two positive things with my experience there: They have access to any test you want, albeit you'll pay $$$ AND Seanna the nutritionist was very knowledgeable, patient and thorough. Perhaps other employees should job shadow her for the day and they would learn a thing or two (5 stars for Seanna). Anyway, without going into the specifics of my health "issue" I will try and explain my two star rating: - On my first visit, I met with Dr. Kelley for about 45 mins. She basically just entered all the information into her computer on the forms that I had completed....(simply asked me the same questions that I already answered on the forms). I felt that she was aloof and unsympathetic. Clearly I was a wreck, I hadn't slept in 2 months and lost 10 + pounds in a short period of time and I am thin to begin with. At my request, she ordered a bunch of tests. - For one of the tests I was required to fast, not shower, not even brush my teeth, a bunch of prep stuff prior to test. I arrive first thing in the morning for the test and they don't have the test kit, yet give ME an attitude. So basically, she ordered a test and never bothered to check to see if they had the kit. Ok, sheet happens. But still....disorganized. - After waiting weeks for test results they just email you everything through their patient portal....which btw they charge you 50 bucks for. In the meantime, all the hundreds of dollars I spent on supplements isn't helping with sleep and I am continuing to lose weight. No call from Dr. Kelley with an explanation of the test results and no follow up to see how I am doing. One of my test results was over 10 pages long....sorry but maybe a brief call/explanation would be helpful! Your website screams that you provide personal attention, yeah the portal is real personal... - At this point, I was pretty convinced that I had "anxiety" and asked to make an appt. with their shrink. Their response: They aren't taking any new patients at this time. Isn't that the point of going there? To have a team of doctors working together with you? - Lastly, when I went into their portal to cancel my future appt with Dr. Kelley, (which btw was like 4 months out, I would have been dead by then, seriously) I kept getting an error message. I ended up just sending a message to Dr. Kelley asking her to cancel the appt. She had the balz to email me back saying "next time please call the front desk..." Sorry Dr. Kelley and WholeHealth, there won't be a next time. I am with Rush now working with a team of doctors, who have all been helpful, professional and most importantly, got me back to good health! read more

I really wanted to love this place. I was recommended by a family member whom I respect. Unfortunately, like other doctors & hospitals, this place seems to focus on $$$. The reason customers come and pay out of pocket is because they are looking for answers. The Nurse I was assigned cost me the same amount as seeing a doctor. The person was super nice. I will not list her name here as she was not my issue. I brought my daughter in to be seen about her eczema. I was advised we should have a blood test that cost $270 and see a dietitian who would also cost additional. The nurse asked me the questions I filled out on the 9 page form they have you complete prior to coming in. She also recommended a book since I was giving major push back to spending additional money when I felt I had gotten so little for the $325 already spent. The truth is I would have spend more money gladly had I felt it was worth it. It was sadly not worth it. I left there with 4 free vitamins samples and a recommendation to get the blood screening and see a dietitian. I totally understand that without knowing what my daughter is allergic to it's hard to plan a proper course of action. However, then if a customer calls and says she is coming in for this issue then it would be best to just charge $600 and include the test. I don't think i fully understood that $325 would include a little more than a meet and form review. The saddest part for me is that you go to a place like this wanting for someone to care and to have such a negative experience was just disappointing. After reviewing my forms the nurse asked: "what brought you here today?" I responded help for my daughter who has been struggling with her eczema. What i got was recommendations to spend at least $600 more and a recommendation to buy a book on the Elimination diet. Please understand i know that eczema is related to diet and the recommendations were most likely valid and the common approach. The issue is that for the $325 you charge upfront there is very little value. Therefore the customer experience suffers. It takes months to get an appointment here so luckily for them my experience is not "the experience". read more

WholeHealth Chicago - Vitamins - Acupuncture Near Me - Chicago, Illinois

**DO NOT GO HERE**. They use the buzzword "functional medicine" then lure you in with expensive tests and "medications" that they prescribe to everyone. There is no individualized approach to their care - I watched three people check out in front of me with the same supplements, not to mention the amount that they up charge you for the supplements. Their doctors are not knowledgeable and they will charge you $100 dollars even if you have to cancel your appointment when you have COVID!!!! read more

Dr. Edelberg has been my doctor since 2016 and I wouldn't go anywhere else. For about two years prior to seeing Dr. Edelberg I visited countless specialists and doctors, trying to find answers or a diagnosis for the myriad of symptoms I was experiencing. Eventually I stopped seeing doctors because all of them eventually decided that the chronic pain and other seemingly unrelated symptoms must be in my head. For those of you who have experienced this, you know how hard it is to even believe there is a doctor out there who will listen to you and give you the time you need to properly help them understand what you're going through before jumping to unfounded conclusions and diagnoses. It's horrible. When I was referred to an Internal Medicine doctor with a holistic approach, I read wonderful things about Dr. Edelberg. Yes, as a new patient I had to wait a couple of months for an appointment but it was well worth it. Dr. Edelberg spent extensive time with me just talking, asking questions to understand my life history from birth to current. Along the way he asked relevant questions and just took notes. I was not rushed and for the first time I felt I was speaking to a doctor who could tell I was suffering and who felt confident he could get to the bottom of my health issues. By the end of my appointment I had a diagnosis and treatment plan that I was optimistic about and very comfortable with. For those of you who have commented on prices at this practice, you have to consider that this is an alternative health practice and many insurance companies do not cover their services for the reason alone that they are holistic/alternative medicine. They do have a relationship with Blue Cross Blue Shield, so if you are currently insured by BlueCross you are set. If not, the lovely office staff will work with you to bill insurance for out of network coverage. Whatever insurance will not cover will be billed to you. As someone who does not have BlueCross, I still feel the services here are worth the money that I spend. Plus I feel these doctors minimize how much time you have to spend at follow up and return visits, so for the most part I only see my doctor every 6 months for check ups and occasionally for health issues that come up in between. My experience with this doctor and overall practice has been nothing but positive and actually life changing. I have seen other practitioners for therapeutic yoga, Myofascial release, skin issues, and for a time they had an OBGYN that I saw and loved. When I go to an appointment at WholeHealth I am not in a state of panic like I used to be when I went to doctors because I am so comfortable and at ease with the practice and their people. Dr. Edelberg helped me through one of the hardest times in my life and gave me hope that I can live a full life by managing my disease with diet and minimal medications, which has been working very well for the past 3 years. I would highly recommend WholeHealth and their wonderful group of practitioners. They also have a range of specialists under one roof which makes life much easier. For anyone suffering with an undiagnosed condition, make an appointment with WholeHealth! read more

My friend recommended this place and I'm so glad she did! She suggested checking out Whole Health Chicago because they try to cure your health problems the natural way, instead of through drugs (as many doctors do). Dr. Edelberg is awesome. He is friendly and funny! He truly listened to me and helped me to target my problems. Marla is the nutritionist here and she is so sweet! Very patient!!! Even Shannon, who runs the apothecary is very knowledgeable. The staff here is VERY friendly. The environment is comfortable and they are covered under Blue Cross Blue Shield! My appointments started relatively on time and were never rushed. read more

Not sure what is up here. No nice welcome greeting when arrived (first time) and a CC up front to keep on file? I pushed through thinking it would get better. Dr. Kelley is nice ( and young!), but after 45 minutes of explaining what is going on with me, she basically told me to try a supplement, spend money on tests that may or may not help my situation, see a nutritionist and PT person for more money, then come back in six months. This was for $325. I just could not understand what she was trying to determine and felt it was a total waste of time and money. My gut feeling walking in was bad, and the "scam" feeling just continued until the end. Everything costs money. To get your lab results costs money. An email costs money. Basically my vibe from this place is "Show me the Money". I will not be back. read more

Update: The Whole Health team called me after this review to rectify the situation. Christina was incredibly kind and helpful. TL;DR - there is minimal organization from the administrative staff - and they will ensure you feel guilty for it. Unfortunately, I do not have a very good review for this place. To begin, I found this clinic through my insurance, and scheduled through Zocdoc. I was advised to show up 20 minutes early to fill out paperwork. When I arrived, 20 minutes early to my appointment, I was greeted with a locked door and a sign saying they were all in a meeting until the time of my scheduled appointment. I waited out in the cold for 20 minutes only to be rudely pushed into a room, and then made to feel guilty when I didn't have the paperwork done (that I showed up early for). The physician I saw was wonderful, so that is the only reason I am giving it two stars. However the administrative employees are very unpleasant to deal with. I scheduled a follow up appointment, received a reminder text and I showed up, only to be berated that I had made a mistake - and I owed them $100 for canceling (even though I was there, in person). I left in tears, $100 poorer and no health guidance. I unfortunately cannot recommend this place. read more

If you are looking for a knowledgeable team of functional health professionals who will listen and be your partner in getting to the root cause of your illness, this is the right place! Dr. Caley Scott, Dr. David Edelberg and the entire team are tireless sleuths who use information from evidence based research that many doctors often turn a blind eye to or overlook out of ignorance. Dr. Scott's approach has been a godsend time after time. Whole Health Chicago is the right place for anyone who is frustrated by the limitations of the usual type of doctor (and frankly, doesn't that describe most of us)? But if you're wondering if they only use natural and holistic treatments or if you'll be judged for using medications, the answer is no, absolutely not! They will use what you need. No more and no less. P.S. - A few people mentioned expensive lab tests in their reviews. Some insurance plans will cover labs drawn there more completely and some won't. Check with your insurance plan first. I always get the prescription for my labs and take them to a place I know my insurance covers the costs more fully. read more

I met with my NP, Vicki. She was great. I felt she listened to me, and heard my issues. She ordered a bunch of labs. The hematologist came out, and seemed less than confident. After trying for a vein multiple times, a random patient offered to help. I assumed this person worked for them; she did not. Finally, a manager came and said "take your hands off our patient". After 5 attempts for blood, I was called 2 hrs later to day "we need to draw your blood again.". I also received a call a few hours later saying I didn't pay for my injection. I was never told there was a charge. Once I received my blood work off site, I contacted Vicki regarding the results. The reply was, "I'll see if we got them". No further reply 72 hours later. As a health care provider, I do not trust this facility. When the manager called, she stated "they're inexperienced". In my opinion they were more than inexperienced. She offered for a manager to meet me for my blood draw. This is not acceptable. When I called to complain I was told, "we're all recovering". It was a HORRIBLE experience read more

I was initially optimistic about the extensive labs they have access to here, much more detailed and investigative than a conventional office. Indeed, my $600 in labs showed a particular infection causing my symptoms that my regular pcp hadn't been able to pick up with the more conventional labs. Then things got a little too alternative. Instead of prescribing the very common and effective treatment for this infection, I was told I "wouldn't do well" on these meds and sent home with $200 in supplements, to which I immediately had a serious allergic reaction. I mistakenly thought they'd take my known allergies into consideration before selling me ingredients that were likely to make me sick. Supplements are still substances, and they can be as potentially harmful as a conventional rx for people with sensitivities. My mistake for assuming they'd consider this. The office staff is difficult, as others have mentioned. At my follow up, the PA was too lazy to take all my vitals again so some she just made up including not weighing me but adding 6 oz to my previous visit weight. Thanks for that. After a few miserable days of a very dramatic allergic reaction, I'm armed with the knowledge of what I have and searching for someone to treat it with substances that won't nearly kill me. I can't recommend them. read more

This place seems like a money sink. I made an appointment here months ago (they were so far booked out) and they originally told me on the phone it's $100 if you miss your appointment. I wasn't worried, as I never assumed I would miss it. Lo Behold, I missed the appointment. But you know what? They charged me $300 for missing it. Yup. $300. That's a pretty drastic difference from what they originally said. I wish I had read all the other negative reviews on here before trying to make an appointment with this place, I wouldn't feel robbed of $300 and also like I helped a questionable establishment. read more

WholeHealth is great because the doctors really take time to listen, and they consider all your options. I started coming here after suffering from joint pain, stomach pain, and fatigue for years. I had given up seeing regular doctors because after going a few times for joint pain, they told me that I just had tendonitis and I was working out too hard. Reading online, I suspected I had lyme disease, so I asked my GP at the time. He said I did not have lyme disease. Fast forward to things getting worse a few years later, and I decide to try WholeHealth. In my second appointment, the doctor suggests we try testing for lyme disease, and lo and behold, I did indeed have it. From there, I switched to a lyme specialist there (Katie), and she has been very knowledgeable and helpful. I took antibiotics like a regular doctor would prescribe, but I also took supplements along with it. I also had the option to do a non-antibiotic route if I preferred. As others have noted, things can be expensive here, and that is the only con to me. BUT, if you talk to your doctor and ask them for alternatives, they will help you. They are not that pushy, and in my experience only ask about certain things once or twice (like acupuncture or a nutritionist, or trying certain supplements). They will only bring something up multiple times if they really strongly think it will help. That being said, I have spent a lot of money on supplements here - but I consider this a pro because it is optional, and I'm willing to try anything to get better. They have more, and seemingly higher quality, options than you can get on Amazon. For me, some supplements seem to help, and some do not, but that's life. I suggest anyone try WholeHealth who wants more than a traditional doctor will offer, because WholeHealth can offer what the traditional doctor has, plus other types of treatment. The best thing for me is having a doctor who truly listens to all of my symptoms, and actually tries to solve my problems, rather than just treat the symptoms. read more

Dr Edelberg is fantastic. He listens more than any other MD that I have been to. He applies direct advice to each of my concerns and I always feel better when I leave vs when I came in. I like that I can get everything done there from massage to labs to vitamins. Dr Gemelas is great too. read more