Went through the drive through and ordered, We should've checked our food before driving off, because we were given lukewarm fries. When we arrived back at the location Eyallee W greeted us with a big smile. After telling her our food was cold she immediately apologized for the food being cold, And quickly went to fix the order. She was very professional, helpful and had a great attitude. Excellent customer service, keep up the good work girl!!!! read more

Worst Wienerschnitzel. Overcharged and also food was horrible the hotdog wiener was old and tasted bad. Pstrami burger is trash. Even the Coke Zero tasted different. I think this place just made me not want to eat wienerschnitzel ever again. read more

Wienerschnitzel - Bad Food. - Hot Dogs Near Me - Lancaster, California

Why are they CLOSED at 10:30 PM? Google Maps says they were closing at 11PM, Google Search says the same thing. There was NO REASON to be rude when telling customers that you're closing EARLY. If it was cause of staff scheduling or too many staff "called out," then politely say so. If your manager doesn't know how to schedule staff for a hour past closing for clean up, then you need a new manager or your staff needs to understand that cause service stops at 11PM, clean up does not. read more

The food is amazing as always but the service ? It's currently 12:20 pm on may 2nd 2025 and I'm here eating with my family, we got our orders but when I stood there to ask for napkins and a ice cream, the lady up front said to me "Can you give me a second, I have a lot going on right now" I haven't even said a word to her and I was waiting there patiently , I'm 19 years old and I know that's not good customer service. read more

I went through the drive-thru last night and got a meal. I told them make sure my french fries are fresh for my chili fries. They give me french fries that weren't even cooked all the way. WTF read more

Wow, it's my first time seeing a Wienerschnitzel with indoor seating for their customers. The ones I been to so far had all been limited outdoor seating. The indoor seating was plentiful and they had those outdated booth seats-- kind of similar to In and Out but just need some new renovation though to give it some personality. Other than that, it was practically clean when I visited and staff was nice. They took our orders and bought out our food. Parking is also not difficult since it did not seem this spot is known for sitting in. We were the only customer indoors while we saw about 4-5 cars piled outside in the drive-thru line. read more

Wienerschnitzel - Chili Dog - Hot Dogs Near Me - Lancaster, California

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Horrible customer service tonight. When hiring new staff please make sure they understand customer service Every time I go there I get a root beer float with less root beer because that's how I like it I have never been told no all this time now all of a sudden this new girl tells Mr they don't do that. I explained that they have been doing it and she said she's not doing it so she gives me a bunch of root beer over the ice cream this was at 8:35 and I don't appreciate it at all read more

It's Good really nice ppl work there n they r really nice and get ur order fast no complains at the moment

Doesn't even earn a 1 star. The blonde brunette lady running the drive through today 12:38 pm on Friday may 2 was extremely rude not just to me but also a few other customers that they just walked out. Horrible service w her. Definitely didn't feel welcomed at all. I don't recommend this place if you want a nice quick meal and to enjoy it. read more

I have to say that the staff was nice and considerate. However, there were two guests that should have been dealt with. After we finished eating, my wife noticed two dead cockroaches on the floor by our table!! See the attached pictures. Management, please call an exterminator! read more

Wienerschnitzel - Two cockroaches - Hot Dogs Near Me - Lancaster, California

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Requested 2 cheese, dogs, and chili fries special, instead I was charged separately for two chili cheese, dogs, and an order of fries. Instead of paying six dollars I paid almost 8 dollars for the two chili dogs and I and three or four dollars for the chili fries. What a rip off.I Will Never Return. read more

The wiener is one of my favorite fast food places in Lanc. Good food but a bit pricey. Friendly service but slow. Best wieners in town but they don't serve anything else if spouse wants something different. Wieners. read more

This is the worse service. They did not give me whole order and the guy taking the order made it seem like only beef or polish when just wanted regular. They crack me up they want more in minimum wage but cannot get the simplest order done. I am done with fast food they are not fast and they charge as much as a restaurant would complete bullshit. read more

This one has the "BEST" Food...always hot !! I had a problem with the service last night. The food was awesome, but the service needed a little polish shall we say. I left a review on their website (Wienerschnitzel's) this morning and told them "feel free to call"...well the manager did (right-on, someone who gets it) This manager shows great concern, (the quality of his food speaks for that) and is looking for improvement (as "all" companies should be doing). If given the choice...you could punch me in the arm and call me scum (he didn't do that I am embellishing my experience)...as long as my food is "hot and tasty" (I expect a generous portions if you have a strong right cross). I expect the "service" to improve at this Wienerschnitzel, the food can not be improved...it was the best ever 100% perfection (seriously). read more

Okay I gave their brisket fries a chance. What a joke! As in where's the brisket? They smothered the french fries with that nacho cheese added about a tablespoon of brisket and send it out. Wow what a joke and the price, it definitely not worth to order you will get ripped off! And a one star should be a negative star! read more

I was skeptical based on reviews, but when I showed up I was very pleasantly surprised. The staff were very professional and courteous. Most importantly, the food was delicious. We had chili cheese dogs and fries and everything was fresh. We'll be back! read more

Stopped to grab a lunch at this Wienerschnitzel and waiting 20+ minutes to get to the window after ordering. There were three cars ahead of me and each car took a good 5-7 minutes to get there food. I ordered a two chili cheese combo and a corn dog. When I got to the window the girl said sorry for the wait and I asked what the problem was and she said they had a rush. The parking lot had maybe 8 cars and during our wait no new cars pulled in as far as I could see and looking inside while at the window it was not super busy in there. Not sure when the "rush" was. Anyway got home and the two chili cheese dogs had both mustard and onions on them as well as the chili cheese. I tried calling but no answer let it rigor a good 2 minutes. Not sure there was a manger on site. The service has been getting increasingly worse! Go to another Wienerschnitzel! read more

I asked for a cup for water and a male Employee with a headset and curly hair saw me get soda then yelled, "can somebody turn off the soda machine people are getting free soda!" Naturally, that upset me because he could've asked more discreetly... I then went back to offer to pay for the drink and he charged me 25 cents for the drink and that was that... I finished my drink and went back for a refill, to my surprise the soda machine was off! So, I then asked the lady cashier (later identified as a supervisor) to please turn the machine back on to get a refill, to which she refused, I then explained to her that the former cashier (who yelled that rude remark) charged me for the drink so I should be able to get a refill and she then apologized and said she can get "her boss" out here I said ok. He came over to the front and was LOUDER and didn't even listen to what I had to say because he kept interrupting me, and if I can recall he said something like, "just this day you can have the soda..." (Like if I still did not pay for it!!!) Not very happy with the way this was handled on their part. 1st the a-hole that YELLED to turn off the machine could've been more discreet about it!!! 2nd why the hell is the supervisor there if she needs to call "her boss" over for a simple solution. Like, "ok sir you may have one more refill since we do not normally do this, my apologies on behalf of our new employee.." THAT would've sufficed! 3rd "the Boss" (who looked Japanese) was not interested in what I had to say and was very LOUD in my face... Why didn't he just say, "normally we do not do this but, since you paid for the drink we will let this go this one time, I apologize for any inconvenience they may have caused you" THATS HOW YOU HANDLE AN ANGRY CLIENT, NOT by shouting back at him.. 1st and last dam time I'm here. Rude rude rude. Time was around 2:30pm 7/19/2015 read more

Wienerschnitzel - Over this little cup, employees at Wienerschnitzel lost their minds.... LoL - Hot Dogs Near Me - Lancaster, California

DONT GO HERE!!!!! I ordered thru drive thru on Sept. 13 & as we were paying They had a roach crawling down the wall right where the guy was wrapping the burger it was so disgusting. I message corporate and I still have received any email back. Very disgusting I will never go back their again!!!! read more

This restaurant is not well lighted the menu sign in the drive-through is not lit up. Can't read anything. Can't Even hear the guy. Wanted to order a shake but their machine is down and the inside of the restaurant is close. This restaurant is horrible considering it's an a prime location when you pass by in the street it looks closed because all the lights are turned off.. read more

New double bacon hot dog is excellent and probably something you would expect at a restaurant it was very good and cooked perfectly. read more

Wienerschnitzel - Hot Dogs Near Me - Lancaster, California

Expensive, Prices have JUMPED again. Be Advised they dont care what we think. Skip this Eatery

I have always loved this place. 5 for 5 chili dogs can't go wrong. The mystery to me is they try to upsell you to an all beef dog at 1.49 more per dog. Makes me wonder what kind of meat this is. So for around 8.50 you can have 5 all beef chili dogs. That's kind of expensive to me. The food is always hot and fresh and drive thru moves fast. read more

You know what we usually come here with the family the food is good and fresh never had a complaint about their food. However today is the first time I actually used their restroom and they do not provide you with toilet seat covers! I believe there is a state law about that! It felt like I was using a gas station that was outside and I had to borrow a key! Disgusting! I will never come to this location again! As a matter of fact the customer service was horrible and you OBVIOUSLY don't even attend this location because they do not give you a key to enter the restroom it is very well open it reminds you of a restroom you would use at a gas station out side! The customer service was horrible I was standing at the counter waiting for someone to help me 3 of your employees looked at me and walked by before helping so no I will not come to your location anymore. And I do not recommend anyone go to this location unless you want to be treated poorly and have the opportunity to use some unsanitary facilities have at it! read more

Typically I get some chili dogs and add mustard. I've gone a long way to see Target out and make it for Gamestop, both of which are fairly close to this hotdog restaurant in the mist of summer heat but complement numerous restaurants you can find in an urban desert like Lancaster. There's also offices for real estate nearby, so you can get an appraisal like my family is doing before stopping here for various kinds of hotdogs. In fact, I like putting ketchup on my chili dog as well as mustard and inquire for special fries. I'm speaking of the city's urban life as being sort of quiet with lots of nods in order to mention something about the restaurant's atmosphere, which is both inside and outside the restaurant if you consider the benches and chairs that are spread out in a relaxed place. It's true that mistakes happen at this establishment, but the care and authority that workers portray here aren't worn out to the point of rudeness on my part. Desserts are served in my desert. I'm confused about my experience unless I admit new details, although I'm not confused. The chili here is more like a stew than its competition from Original Tommy's or lots of the number of Primo Burgers you find in California. You see, I love going to Wienerschnitzel because of how often they serve unique fries as opposed to McDonald's who, unless you like eating the same fries over and over, aren't really serving you many recent dishes. Mustard can actually taste good with chili on fries even if you pull the corndog from the bag for your pet, which my dad can comment on since he pretty much owns two dogs to share hotdogs and corndogs with. Our dogs love the food and so do we. Of course, my dad looks down on the hotdog restaurant's desserts because of how he's so familiar with desserts at Denny's. I try to get him out of his shell, but, he can be notorious for casual behavior while sitting at a wooden bench for a few chili dogs on the go. The Drive-Thru at Wienerschnitzel can be amazing because plants around the pick-up window can kind of act as figures that lean on us for commotion. Sometimes I think plants talk, yet more than a few chili dogs can help me have room for some dessert later since chili acts as hot food for me to wish for something cold. And no, this isn't talk to say nothing. My family goes to the Drive-Thru at times and the lobby at times to keep our minds at bay for different spots so that we delight in more situations for a quick bite. Let's see, what can I do? Well, dad needs a lot of help when choosing desserts and asks me about their particularities. We often relax when I comment on a broken machine for ice cream and I confess my appetite for candy shakes and tall root beer floats which aid on taste. We recommend anything with Oreos and M&M's, so be sure to pick up a chili dog under the shade and dream. read more

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Rip off alert! Ordered the Polish sandwich and added some Kraut for $.50. When I opened the sandwich wrapper there were only two Polish sausage haves, not the standard three and there were only about 10 shreds of Kraut on top of the sandwich. I'm still hungry. I guess we'll have to finish my lunch somewhere else. read more

Just had a rough experience here. Ordered a small chocolate dipped cone. I should have known something was up when the drive thru worker offered extra napkins, as normally they offer none. I took the item and drove away. First, the cone looked awful. It was short and the chocolate didn't cover it all. But the biggest issue was by the time I got to the end of the parking lot, I looked down and saw ice cream all over. All over my car, my pants, my shirt, my tie, my hands, my everything. It couldn't have taken ten seconds for it to be a disaster. I reversed and found a trash can to throw it in. I went inside to wash my hands and made a complaint. Someone asked if I wanted to lodge a formal complaint, and I said yes. No offer for a refund was given. Now I'm at Macy's trying to find a sweater or coat to wear for my meeting in an hour. Can't in good conscience come back to this location. read more

Got called in for an interview for the next day, I missed the call. I called back to confirm just a few hours later and was told they had hired someone that morning. So rude! read more

By far the rudest service I have ever encountered. The order taker matthew. Actually wanted to argue what it was I had ordered. You messed up just fix it not a big deal. But When YOU Want To Try And Come Across Like A BAD a$$ Over A Damn Hot Dog . Pathetic. And the manager on duty just let's him talk back to customers in a rude demeaning manner . Aint no body's fault you work for a fast food restaurant. If you can't deal with the public . Don't work with people. This place has been run into the ground . By its own employees . read more

Love this Wienerschnitzel. Food always ready fast and hot. Always great service. Been eating there since they opened. Never had a bad dog.

It would be nice if all of their hours weren't posted as 12am on their windows and online if they actually close at 11pm so you don't sit at the menu waiting to order. I then pull up to the window and the girl sees us and pretends like we're not even sitting there, she then opens the window rudely and says "we close at 11 sorry" and shuts it. Probably won't ever try to eat here again,too rude of employees. read more

This is the best schnitzel in lancaster i live by one on the westside and i drive to this one because the one out here serves chilli cheese slim jims read more

I'll drive out to Mojave's location from now on. Went through the drive thru and the guy taking our order was either not listening or guessing what we wanted. Took awhile longer than usual, no cars were before us, but got our food and parked under the big shade tree and ate. Maybe 15 minutes later we went inside to get ice cream cones. The only guy we could see had his iPhone headphones in one ear and his headset on the other. Maybe that's why he was distracted. While waiting, he repeatedly forgot to press a button the fry person kept reminding him to hit. His name is Jacob by the way, they are getting irritated now. He just chased a car down that left the drive thru.... I'm not one for micro-managing, but this would be a candidate read more

Terrible service, especially for a "fast" food joint. I was ignored several minutes as I stood at the counter before someone took my order. No comment, no apology. read more

Very rude service. They got everything I ordered wrong.They read the order back correct but yet some how put the incorrect food in the bag. I ordered two Kraut dogs and got two chili dogs, ordered a chili cheese fry and didn't even receive it. Worst fast food joint in town. This has happened multiple times. read more

Can't believe that they tried to charge me $0.23 for a glass of water without making me aware of it. Tried to sneak it by me. There are other locations near by owned by different owner. I would recommend them instead of this location. Next thing they will want to charge for ordering. read more

Guess I should have read the other reviews before heading to this location. It was 11pm and I wanted some chili cheese fries and a couple of dogs. Closes at midnight....sweet!!! Not sweet...they closed. Guess customer service is not their strong point. Thank heavens BK was open late. Whopper ,fries ,and a Sprite. read more

i took my grandson there Sunday for the ice cream sundaes . well we got two of them and sat down to eat them ... and looked , where's the chocolate ?????? I ask the young lady about it and she said that's it and walked away, a real jerk to say the least , if I was a person of color I would have been treated much better..... next time I'll go to 31 flavors .....I took pics but can't seem to get them on. if you just want vanilla ice cream with a very little chocolate and whip cream and a cherry that's the place...not worth the money at all read more

The owner Thomas Lee is very rude and unprofessional! Today he yelled at an employee in the dining room for over 5 minutes even going so far as saying how he can train you perfectly but can't teach common sense! There is no excuse for treating an employee that way especially in front of customers and by the owner of all people! ! And it's rude and disrespectful to the customers to behave that way. I wanted to complain but there was no number to be found anywhere! ! Of course not-I'm sure that number would be blowing up! ! If this is how he runs the place it's no wonder i read the other comments about rude employees and management although i didn't run into anything like that, just him! I will not give that abuser one more penny of my money! read more