After struggling with poor Wi-Fi coverage between the two floors of our home, Eric took the time to…read moredo a thorough assessment and gave us multiple options to consider. We ultimately decided on a mesh system, and the entire process felt very tailored to our home rather than a one-size-fits-all approach. He was extremely responsive, easy to communicate with, and on time. He explained everything in a way that was easy to understand and made sure we felt comfortable using the system before he left. He also tested everything thoroughly, which gave us a lot of confidence in the setup. The results have been a huge improvement. There is no more latency or lag during video calls, and our signal is now strong and reliable throughout the entire house. He is professional, knowledgeable, and left our home clean. I would absolutely recommend him to anyone looking to improve their home network.

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

On time. Quick response. Tech was knowledgeable, professional and clean. Job estimate was 1 hr and…read morethat's what it took. No surprises.

From the owner: We are complete one stop shop. Website to personel devices…read more.. we dont leave anything. We believe in results and NOT excuses. Network wiring cat6 , fiber, ubiquity, home networks

It's been nearly two years since I met Mario, and I continue to call him first when ever I need…read moretech services. He gives us the best prices, is trustworthy, and has earned our customer loyalty. When my previous workplace was struck by lightning and all our connections went out, Austin Tech Services submitted the best bid to repair and set up a network that is systematic and grounded (so that the lightning damage doesn't happen again). I also like that I can text him for my personal quotes, repairs, upgrades - instead of having to call every time. We're all busy people and text messages can be answered at each other's convenience (for quick questions). He makes it easy for me to keep going back to this company, and we've always been happy with his and his team's work! In addition to installing our TV wall mount for us back in 2015, over the last couple of years we've also hired him to install our surround sound system and multiple ceiling fans. Thank you, Mario!

Mario took our $2600 down payment and disappeared. We are an Austin church and once we provided the…read morefunds he requested he neither completed the work or returned our money. He did not respond to our phone calls, emails or texts. This guy stole from a church so, be forewarned!!

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

Fast comprehensive and friendly. Came out and gave us a quote the next day. Fairly priced and…read morewalked us through all the options.

The problem was with optimum so service did not resolve problem…read more He did a good job of installing NetGear cable modem.

Hired HiFi (Dustin) to set up my AV receiver, projector, a bunch of peripherals (Apple TV, PS5,…read moreSwitch) and my sound system. It was a pretty quick process and super affordable. I enjoyed talking about Tarantino movies while he put it together. Hiring HiFi again to set up a record player.

Highly Recommended!…read more Excellent communication, value, and service! Could not have asked for a better experience.

I'm not one for spending my time writing reviews for my experiences with vendors that serve my…read morebusiness but I felt compelled to take the time out of my day to write one regarding Smartworx! One word that truly defines my experience with this company and that is "impeccable"! This company really has something going for it not just only because of the technology they provide but the customer commitment and service. I am one pleased customer and I would highly highly recommend anyone considering their tech to use them and only them. They are remarkable and I truly am grateful. Thank you to Smartworx and their very well trained staff. I will be forever in your debt! Sincerely, Dominick Claus

From the owner: We are team of experts dedicated to digitilize your home and office. Our goal is to simplify…read moredecades of technology and provide you with an elegant and simple control interface. Experience extraordinary sound and video quality everywhere in the house. Our variety of lighting solutions will help you save money. Let us better protect your property by adding an external surveillance system. If you need to install a TV or completely automate your home, we can do it. Our specialists have the most comprehensive solutions with very minimal installation time. Call now to quickly start your custom luxury experience. We are the team of experts dedicated to digitalize your home and corporate office. Our specialists have the most comprehensive solutions with very minimal installation time. Call now to quickly start your custom luxury experience.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).