Had these folks come over and install a new toilet today and Jason was awesome. I like it when…read morethese companies are up front and honest and do a great job communicating. Jason helped us with options and was very communicative. We have a faucet that needs fixing and even though it's a discontinued product he was able to find an alternative for us that they are happy to install. No upselling or pushiness, just straight up honesty and integrity. Highly recommend! ,

I called yesterday and got service today. Spenser did a great job, explained what he was doing and…read morekeep me informed about what he was doing.

Plumbing response team came out today and did an incredible job. Our water heater was fixed the…read moresame day with an awesome tech named Cory who was extremely helpful. He explained the process every step of the way, was transparent about costs, and they were even able to assist us with some water damage issues to prevent any further mold/damage. We are so happy we have hot water, and Craig the owner was super professional and friendly throughout the process. It's nice to finally have a plumber we can trust.

UPDATED REVIEW: Looks like i got a notification from Yelp today…read more I'll update my review and chime in a little here. (Original review below) under plumbing response team/pros. This is in addition to my original review which still is standing. This will also serve as evidence toward the overall case. Looks like plumbing response team, and plumbing response pros. Are under the same ownership. Today the owner 5/7/2025 decided to undergo yelp name change bypassing Yelps screening, for " guarenteed by Yelp"! Yes Yelp this ones for you to see as we discussed ;) looks like the owner Craig Heaps is name changing his profile /business name over to Plumbing pros now. If you see my two attached photos here you can clearly see it's the same person avoiding problems on yelp. By changing their names. For the public's knowledge, if you see the entity change from plumbing response team, or plumbing response Pro , or Plumbing response Wiz or plumbing squad or plumbing pros this is all one owner under he name listed in my original review. I was actually private messaged by other reviewers showing me threatening messages and saying they gave wrong information. I am here to show proof if needed of all his entities and llc name changes. It seems like he is trying to threaten others in private messages. So let this be public known and if any other reviewers have been threatened by Craig heaps to send me a message for more detail discussion. I have an open case and the proper channels are being worked. I have also updated my photos to disclose proof he's same person under different Yelp accounts however, if you need llc history documents message me for open case number and you can add your involvement to the case if see fit. ****Original*** review This company is a scam, they reopen their business under new names plumbing response team llc and plumbing response Pros. Craig Heaps is the owners of this company and likes to increase his "scope of work". He offered to exchange out some old ball valves on my main water line and update the system with a prv in exchange for some yelp reviews to help his business. I can see why now. However upon arrival he instantly wanted to open an insurance claim up and then told me he would generate invoices so I would get money back in my pocket while his work would be free too. Well ya money back in my pocket that sounded great! I listened and was like whoa you can do that legally then yeah sign me up for some money right? Wrong, people who don't understand insurance they increase damage on paper and in this case to your house without permission and behind your back insurance I guess cuts the contractor a check. So that contractor might get like 20 grand for a two grand job. Craig went on to mention I'll just create some invoices for you and submit them to your insurance, you will get a check and I'll get paid out to meaning both of us customer and him. Let's fast forward We'll skip ahead a million, I found out that's fraud and after dealing with this plumber and the setup he gave me the illegal setup of a garden hose, when my system was working perfectly fine before he touched it. I simply just wanted updated ball valves and in this case free in exchange for a review, well now I have a compromised main copper line and a garden hose connecting the two together. So now I have contact my insurance and let them know I was mislead and mis understood how the insurance side worked and wanted to close that claim after finding out shady practice was being done. Also in Arizona it is illegal to be a non ROC plumber working on main systems. As well as any 1,000$ work orders or higher. Craig had said e rights multiple invoices for under 1 grand to stay in compliance for that though. I would like yelp to ban this guy from ever listing on help again as this person will be getting prosecuted from my side of things. Police attorney general and my own attorney will have this guy hopefully locked up so the rest of you do not have to worry. In the mean time yelp, please reach out to me as this violates many of your guidelines.

Usually when your home warranty company sends out a repairman, service is not very good and corners…read moreare cut. However Airpex has blown me away! Airpex replaced an HVAC unit on my rental property after battling Fidelity Home Warranty. I ended up getting a brand new American Standard Unit. More recently, Airpex sent out Chase to fix a plumbing leak on my primary residence and I was impressed with his knowledge and work ethic. They got the repair covered by my other warranty company - Homeguard. What's nice is that the ladies in the front office really seem to care. They know the pain of a housing issue and genuinely seem happy when your claim gets accepted by the home warranty company. I spoke with a few different ladies in the front office and they have all been great, but special shout out to Heather. Thanks Airpex. You've got a client for life.

After several months of enduring a "misdiagnoses" of my air conditioner issues, not to mention…read moremoney paid, my search brought me to Airpex! My friend recommended them and I couldn't be more grateful! After the third attempt to get help, I was reminded that my A/C was almost 30 years old and completely dilapidated. I needed a new one! On the same day that I called, Terry, with Airpex, came to my rescue with the best air conditioner for my needs and at the best price. He and his team showed up promptly as stated and together they contended with the arduous task of removing the rotten remains of the old and replacing it with a fabulous new system that works like a dream! Ricardo and Kenny were wonderful and their skills were unsurpassed! Rest assured, Airpex is the end of your search for the "right HVAC company!". I really can't stop smiling!

We were very pleased with Doug. Our Navien tankless water heater was not producing hot water, so…read morewe called Doug out. It was very difficult to get the right part from Navien, but Doug was persistent and spent a great deal of time getting the part. He was apologetic for the delay in getting us hot water (several days) even though it was not his fault. We highly recommend him for servicing tankless water heaters.

We hired Exclusively Tankless to install a water heater my husband purchased at Home Depot. If I…read morehad found this company prior to our purchase we would have purchased directly from them. Doug is very knowledgeable about various brands of water heaters and would trust his recommendations. Doug and his installer could not have been more accommodating and professional. His pricing was right in line with other quotes as it was an attic install which Doug thought would require a second person. However our installer was able to move the unit to the attic himself and saved us the cost of an additional person. We will use them again when we remodel our Casita.

Needed a toilet repair which turned into a bigger project than expected. Very happy with the level…read moreof service & professionalism from Jason & his team. Thank u!

Last night my wife and I were awoken by the sound of running water. Our place was quickly flooding…read more We shut the water off and spent the next hour mopping up the water. We got up this morning having no idea how this all happened. Eventually, Frank Durazo from Cure All Plumbing arrived at our place. He analyzed the situation quickly and gave us the good news that a pipe had not burst but a hose behind the washer had split. Frank fixed the problem within minutes and was on his way. I've never had a better experience with a plumber than I had with Frank and Cure All Plumbing. I cannot recommend them enough if you need plumbing services. Thanks, Frank!!

I have been using Hummell Plumbing exclusively since 2014. I've moved three times, each house has…read morehad its own set of needs including adding a garbage disposal, changing out all the faucets, removing defective water softeners, changing out valves, replacing water heaters, successfully correcting a stopped drain, etc., etc., etc. This company is simply great. I have never had any concerns with their work or their scheduling. Their prices are fair and reasonable. I like their technicians. What else can you ask for in a service company?

Supported. This company continues to blow me away with reliability, promptness, and…read moreprofessionalism. I was referred to them by a friend and I have called on them religiously since then. They are so easy to work with and I trust them with even the toughest plumbing jobs. I know they aren't going to price gouge or treat me like an idiot because I'm female. They have serviced multiple properties for me doing jobs from changing a faucet to replacement of pipes that broke in a historic home. Call this company if you want to feel supported and relieved. They make all your plumbing problems go away. Thank you Hummel Plumbing!

Cobra is quick to respond to my service request. Paul evaluated the leaking problem with my…read morewashing machine and explained the problem. He proceeded to retrieve the parts from his truck and efficiently repaired the old, leaking fittings. Paul was quick, and so polite. He even gave me some advice on how best to maintain my R.O. system. Thank you, Cobra. I sent copies of your business card to all of my friends, and will call on you for any plumbing issues in the future.

Called cobra rooter when my kitchen sink stopped draining. They came out and augered it, I paid…read morethen they left. When I went to wash dishes i found it was still backed up. Called them and they wanted to charge to auger it again. Thanks for nothing.

Mike and Jason are the absolute best. They both came out and did their assessment while also giving…read moreus advice, even though they couldn't do much work until the landlord answered any of our calls. Once the landlord finally did respond, Jason had our backs while the landlord tried to cut corners/be cheap and claim he could probably do all the work himself. With half of our upstairs flooded, and water coming through our downstairs ceiling through the light sockets, that was obviously not going to happen. They handled all the conversations and background work required to make sure the repairs will be handled efficiently and correctly. Very grateful I found the right people for the job.

All I can say is "Life Savers!!!!!" I came home from work to water pooling in my front yard and…read moredown my driveway. I rushed in my garage and immediately cut the shutoff valve on the hot water tank off. I called several companies that either didn't return my call or scheduled me for the next day. AZ Emergency Plumbing returned my call in minutes and arrived to my home in about an hour and a half. I thought it would be a simple fix but was informed that due to the amount of water I would need everything drained, dried and pedestal repair before he could safely and securely install a new heater. Seemed really overwhelming but AZ Emergency plumbing referred me to a reputable restoration company that came out same day and began the drying out process. The pedestal was repaired the next morning and I had my hot water heater in by the afternoon. I'm still dealing with things on the restoration side of things with my insurance but my main priority was just having hot water for my family and I . Thanks again AZ Emergency Plumbing. And let me also mention how professional and just plain down to earth the plumbing crew was !