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    Wild Ginger West Valley

    3.7 (106 reviews)
    ModerateChinese, Sushi Bars
    Open 11:00 am - 10:00 pm

    Order Wild Ginger West Valley Takeout or Delivery

    Wild Ginger West Valley Photos

    Business Info

    WILD GINGER WEST VALLEY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Recommended Reviews - Wild Ginger West Valley

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    S3. Hot and Sour Soup
    Dale R.

    Food was good the service was good all in all everything was good. Nothing was outstanding but everything was good. I'd eat here again

    Spencer W.

    Great food!!! I always get the sushi can't go wrong with anything on the menu. The owners are super kind and always welcoming would 100% recommend!

    Fried wontons
    Kevin B.

    I ordered the hot and sour soup and fried wontons as an appetizer. Then the roasted duck, with the ham fried rice on the side for my entrée. The hot an sour soup was amazing! Full of flavor, by that I mean salty, just enough vinegar and spice. It had tofu, bits of chicken, bamboo and carrot slivers, with shredded egg. It was $8, so I bit more than I'm used to, but it was delish and packaged well. The fried wontons were good, crispy and hot, what you'd expect. The ham fried rice was also great. You could tell there was a good amount of ham and egg in it. The rice was a bit sticky which helped keep it together when I was shoveling it in my mouth. The roasted duck was standard, tasty, fatty, with a bit of grease. It's easier to eat by hand to get all the meat off of the bones. The duck and the side was about $20.. also a bit pricier than I thought the portions were worth. Overall I'd eat here again, but I'll watch what I get.

    Sitting area very clean, nice inside.
    Lacey N.

    I am actually speechless, but have a lot to say! I have driven by this restaurant 100 times and I should have continued to do so. Worst Chinese food I have ever had, sushi rolls were horrendous, not one dish had any flavor not even a pinch of salt. Even item with vegetables no flavor whatsoever. Beautiful inside but food is AWFUL! Save your money!!! Ugh now I have to travel across town again. At least I know now!!!!

    B28. Crab B33. Squid B25. Scallop
    Patrice P.

    Before tonight, I thought that even bad sushi was still good food. Even the cheap grocery store stuff tasted fine to me. Now I wish I could return to my days of sushi ignorance. The problems: 1) The squid and scallop nigiri were just wrong. The smell was so bad that my husband refused to eat them. But like an idiot, I tried one of each, and my stomach is now seizing up in anger. I wish I had trusted my nose. The smell was bad, but the taste and texture were worse. I had to spit most of the second one--don't remember which it was (a lovely image I am sure. But I feel compelled to warn people!) 2) Do you remember that stuff from the 1980's called "krab" that was dry, stringy, smelled fishy, and was all oddly identical? These guys still have it. I think they bought up a big supply 40 years ago and are still using it now. I don't know what the rest is the world did to make fake crab taste (and feel!) so much better, but these guys need to figure it out. 3) They forgot my seaweed salad. Since this was a delivery, it's no fun to miss out on part of an order--especially since this is one item that they might have gotten right. So if you're thinking of eating here, don't. And if you do, you can't say that you weren't warned!

    Blake A.

    I came here a little bit ago with some friends making up a party of 6. My friends ate here like 6 months ago & said it was good. When arriving found out they have new owners now. The new owners seem nice. I honestly have really mixed feelings about this place...some pros & A lot of cons. Cons: 1. They only have one Sushi Chef so if you come at any time that is even slightly busy it takes a long time to get the rolls you ordered. Any of the "Tempura dipped" rolls are good but not enough crunch for me, personally. Most of the other sushi is just honestly very bland & doesn't make you wanna tell you friends "I found this amazing sushi place..." Sushi was just decent and not even worth it for the price. I could get better sushi at the grocery store for cheaper. I would honestly take gas station sushi over this place's sushi & that's saying a lot. 2. Some of my friends dishes were just drenched in sauce/liquid and not enough meat at all. Put a large amount of vegetables to distract from the lack of meat you were receiving. The chefs really need to learn how to properly serve food. One friend got the Seafood Pan Fried Noodles and was so disappointed he barely took a few bites and didn't even want to order anything else off the menu instead. Same thing with my other friend who ordered Mixed Veggie Stir Fry with Chicken. The chicken didn't even look fully cooked. Like it was rushed or something when being made. 3. I got the Honey Walnut Chicken and whatever they mix it with is way too sweet. So sweet that it's really bad. I took a few bites & it felt and tasted like chicken covered in literal sugar. Not sugar that was cooked in but like they took the honey walnut sauce and poured a bunch of sugar in it & then tossed some chicken... 4. They recently had to raise there pricing do to food prices going up which I totally respect and understand but if they are going to do that then they need to actually put more meat in their food and have the cooks make food that is worth the new prices. (Not really confident in their cooks to begin with. They need to really change there recipes) 5. They are extremely understaffed which might not be there fault however it also could be. So I can't go into more detail about this because I'm not positive about why they are understaffed. 6. I have no problem with children but the new owners let there little girl run around in the kitchen when everyone is trying to work. She is like 4 years old or younger. Not even sure but it's extremely unprofessional. I see people having to wait for the kid to move out of there way which makes the service take longer. The kid would throw tantrums that lasted the whole time we were dinning in. Just literally screaming & crying which again I have no problem with children but nobody wants to eat out and listen to a toddler scream for 30-40minutes straight. The little kid was also climbing all over the counter + chairs and could seriously get injured...and the grandma or a family friend was there and literally just didn't give a crap about stopping the little kid from doing that or at least even keeping her out the kitchen and out of everyone's way. 7. They also only have one card reader so it takes forever to get your card back so you can leave the restaurant when they also have 6 other tables and a bunch of people there for take-out. They need to add another one to speed up the process. 8. The Miso, Wonton & Hot and Sour Soup were literally trash. The only decent one was the Egg Drop Soup. 9. The rice isn't really that good either in my personal opinion. I do have some PRO's so click on the pics down below

    Best Crab Rangoon around. An order comes with 8 pieces, so plenty for 2 people to enjoy.
    Misty S.

    A few months ago, I would have given a higher rating to Wild Ginger mainly for their once excellent hot and sour soup. However, something has changed and the hot and sour soup now tastes like luke warm beef broth. The entrees are still good and they are very reasonably priced if you order direct (not Grubhub, etc) and the servers are always very kind, but I do miss their previous hot and sour soup. It used to be to e best around.

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    11 months ago

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    1 year ago

    Service was fast i was greeted right away and had a very attentive server. and food so so beautiful and authentic!

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    3 years ago

    Every worker there is very sweet has happy energy. And when the workers happy energy it makes the food even better.

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    3 years ago

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    8 years ago

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    2 years ago

    They were amazing we thought the salmon was cooked and it wasn't and they let us switch for another one it was very much appreciated

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    5 years ago

    Great food!! We got the bento boxes and they are amazing!! Super quick and great staff! Definitely coming here again!!

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    4 years ago

    Best sushi in the valley! And the fried rice is amazing, still need to try more things in the menu but by far the sushi is my fav.

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    3 years ago

    Delicious food‍I eat it on the daily, I always DoorDash too and it's super fast , y'all need to rate this place 10 starsssssss

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    Page 1 of 3

    Ask the Community - Wild Ginger West Valley

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    I used to be a big fan of Ika. I've brought countless friends here, I've raved about this place…read more Now I'm here to correct that mistake. The food quality has been slipping for months. I kept giving them the benefit of the doubt. That ends now. Today, we came as a group of five to celebrate my friend. What should have been a memorable evening became one of the most infuriating dining experiences I've had in years. After we sat down, our waitress was nowhere to be seen for 10-15 minutes. Even when we saw her, we flagged her down 3-4 times and were still ignored. I had to physically get up and chase someone down, and still waited another 5 minutes for someone to take our order. There were only 3 tables in the restaurant. The waitress never once asked me or my friend's mom for our drink order- completely skipped over us. And when drinks did come out, she brought the wrong one to my friend's mom. When we asked for water refills. She filled two glasses out of five and walked off, when my glass was near empty. She then dropped a plate on our table. Moments later, I reached for the food and she snatched it back saying it was for another table. Rude doesn't begin to cover it. We asked for an extra spoon, a completely normal request, and it was met with a dirty look, as if we had asked for something outrageous. When I asked for extra ginger, she placed it at the farthest corner of the table. Whether intentional or not, it felt extremely careless and rude. We ordered uni nigiri, which is not a cheap order. It arrived without seaweed. I've ordered uni nigiri many times here, and it's always come with seaweed. When I flagged it, they didn't remake it, just shoved the seaweed under the rice. An insult to a $20+ piece of nigiri. Throughout all of this, this waitress had a visible attitude toward every reasonable request. What made it worse is that I'm Asian myself, and it was clear she was specifically singling out me and my friend's mom above everyone else at the table. The dismissiveness, the hostility, the microaggressions felt pointed and deliberate. I can only call it what it is: racism and sexism. No one should have to feel targeted at a restaurant they've loyally supported for years. Ika has lost a longtime champion. I will be actively discouraging everyone I know from setting foot in this place. Save your money, your time, and your celebration, and go literally anywhere else.​​​​​​​​​​​​​​​​ ***Update*** I'd like to clarify a few things since the facts were misrepresented by your response. Funny you bring up my arrival time as if that somehow discredits me. I let my group know I would be a few minutes late, and it was not even close to being an hour. What matters is that after I sat down, our entire group waited 10-15 minutes waving down staff and being repeatedly ignored. I then got up and spoke to a different staff member who was filling ginger by the bar, not even our assigned waitress, and she had to find someone else to help us. That is not "flagging rudely", that is a group of paying customers desperately trying to get basic service. Again, there were only three tables including us. You're welcome to review your security footage to verify this. You claim you were watching closely, but if you were running a restaurant, I find it hard to believe you had the bandwidth to monitor our table that carefully. And if you really were watching, you'd know that we tried to flag down a waiter for over 10 minutes. You also never addressed how long the waitress took to take our orders, never asking me for my drink order, bringing my friend's mom the wrong drink, making a disgusted face when we asked for an extra spoon, dropping the wrong dish on our table and rudely snatching it away, and placing the ginger at the farthest end of the table. Funny how none of that made it into your response. Most importantly, you said nothing about your waitress's sexist behavior toward me and my friend's mother. We were singled out, dismissed, and treated with hostility that the rest of our table did not experience. That was the most egregious part of our visit and you chose to completely ignore it. The uni argument is not worth debating. Seaweed in nigiri is a global standard. Doubling down on that is just embarrassing. I even called that evening to provide this feedback directly, and was told the manager was not available and would call me back the next day. That never happened. Instead of having a conversation and being willing to listen, you chose to come onto Yelp and make this a personal attack against me. Our group was only there because of my recommendation. I was your advocate. That ends now, and so does any business I would have ever sent your way. Your response has only confirmed what kind of establishment this is. So as you said best, goodbye!

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