This is long overdue (1 year?) but I just want to acknowledge how incredibly knowledgeable and…read morehelpful the "older" man working in the shoe section was as I was trying to choose shoes for a long upcoming trek. Because of him and the cashiers working at the time (who helped me with a return and a discount coupon and were very patient) I am giving this location 5 stars. This was a second visit. I only came back to the store as I had a return. My first experience was miserable. The "younger" male at the shoe area was very unhelpful, part of why I ended up with the wrong type of shoes. What was more distressful for me, though, was how he treated a very elderly gentleman who had trouble walking and putting shoes on and off. It was obviously an effort for this veteran to get into the store from his car, much less to the back of the store. (BTW, he did not appear homeless/disheveled/dirty. The clerk was quite dismissive of this man who was obviously in very very poor physical shape. I ended up helping him try shoes on (the clerk disappeared), and made suggestions the clerk should've been making for shoes that were easier to put on and walk in. Anyway, the clerk didn't seem to care about his job or the customers. I don't recall any other noticeable interactions with other staff. I had planned a 1 star rating but never got around to it. Then, my next visit I met the older clerk/manager? who was attentive, helpful, patient and everything the first clerk wasn't. So that made up for it for me. HE would've been kind to the elderly gentleman. And the rest of the staff was lovely. So I decided on 4 stars. I just hope the district managers talk to staff about kindness to all, especially for those who need it most.

I picked up a couple of pairs of shoes from this Big 5 Sporting Goods store. One pair for walking…read moreand another for easy to moderate hiking trails. They had both in stock, so located them was quick and easy, not to mention having my size. Both pairs were very affordable. The young lady at the register was very cool and helpful. The store was very well stocked and organized. They offer a good amount of parking at this location and a very good selection of shoes.

Good service. Received my order in a timely manner and all that I ordered was there. I'm glad I…read morechose DICK'S Sporting Goods.

Great customer service! When it comes to customer service…read moreSean is unrivaled! I came in to do a return. Sean helped me do the return and order a new pair of cleats. They have already shipped to my house. 10/10

I was surprised there was a location in San Diego! I've been on there website before. They have…read moregood deals on ammo and firearms. People doing the gun transfers were great too.

pretty bad at customer service...called 5 times and no one answered the phone. Had to go in person…read moreand still no one was out and around to help me.

Issac at front desk was super knowledgeable and nice. Helped me out with my questions and was super…read morepolite!!! Thanks Turners

I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

The yelp disclaimer regarding businesses doing there best during covid.......ha ha ha…read more Sports Fever which is now "Pro Image Sports". IF YOU SHOP HERE (I WOULD NOT)........KEEP THIS IN MIND. 7 days no refund, no return, no questions, no help. During covid, and limitations you would think a business would want to work with customers.......NOT THIS RETAILER. Staff's response was manager, no assistance, no help. The ladies were polite, but offered no viable assistance. Stated it is corporate......So during the holiday season and black friday.......I won't be shopping at this location or anytime in the future. So of anyone is looking for a size adult med Greenbay Packers throwback hoodie with tags on it let me know.......Since Pro Image Sports is of NO HELP!

I came here today looking for a secret Santa gift and bought myself a couple items as well. The…read morestore is loaded with your favorite sports team stuff. From jerseys, to hats and lucky me, I even found an ornament today! The guy helping me pick out something was really nice and helpful. This is a great store for your sport fanatic friends/family members.

I really wanted to like this place. We chose this shop specifically to support a local business,…read morebut unfortunately our experience was pretty disappointing. When we walked in, none of the young employees greeted us or even made eye contact. We walked around the store for over 10 minutes and not a single person acknowledged us, despite the fact that there was only one other customer in the store. We ended up being there for more than 20 minutes and still no one offered help, asked what we were looking for, or checked in with us at all. It felt like we were completely invisible. We were genuinely hoping to find gear and give our business to a local shop, but the lack of basic customer service made that impossible. Really unfortunate experience, and I hope they address it because the community deserves better.

My wife and seven year old daughter went to buy baseball pants and when they were trying on…read moredifferent sizes my wife put a pair back on the rack. Apparently she did not put in the right place and was rudely told by an older man not to do that again. Worst customer service we ever experienced which is sad because we have supported this local business for years.

So my Grandson was in need for a baseball glove, cleats, pants and batting glove. I thought I'd…read moregive this place a shot and believe me it was one of my best thoughts ever. Walked in the store and was greeted by the sales staff immediately with a friendly hello which made me feel welcomed and appreciated. Julian assisted me with our purchases. We got a very nice used glove for $24.99 and an awesome pair of used Nike cleats for $14.99. Julian was extremely patient and helpful every step of the way. I highly recommend Play It Again Sports for all your baseball/softball needs. They even have a great selection of used golf clubs, bikes, surf boards and more. My Grandson said "this place is way better than Dick's Sporting Goods". He didn't want to leave! Give this place a try and I promise you'll love it.

Staff was helpful and there's a huge selection of stuff at a good price! For those starting…read morebaseball like us and you don't want to invest a ton from the start, this is a great place to come! We got a bat for about half off - even if it was a bit scratched up, it was still in good shape! I had no idea when we signed up we would need to buy alllllll the baseball gear! There is some stuff we chose not to buy used but for things like the bat, they had a ton to choose from at all price points!

Pretty disappointed that I'm waiting outside of the store during business hours, since they're…read moreclosed. It's not just me either. There's a man with his grandson waiting to use the batting cages, which I was also excited to use. Looking inside of the place it looks like they might not even be in business anymore.

I will never send anyone to them or do business with them again for apparel and customization. It…read moredoesn't matter how much you spend with them or how long you have been doing business with them, you are merely a "drop in the bucket of the hundreds of orders they do." Any mistakes made will be yours to foot the bill to fix. The customer service has declined significantly over the past couple years. What a shame. If you are looking to build a working business relationship with a business that has integrity and quality customer service, do not go here.

One-stop shop for all your racquetball needs! Everything from grip tapes and accessories to the…read morelatest racquetball racquets and demos. You can shop through their website, but they also have a B&M to walk into and get a bit hands on with the newest gear. Restring service is around $15 on top of the string of choice. Turn around time usually is the next day, but may require a couple of days depending on the demand. Great all-around racquetball shop, but the location is definitely out of the way.

Took my daughter here to try on some boots for her EMT school. Both Amber and Hannah taught us…read morealot! Very friendly,welcoming,informative, knew their merchandise very well. I highly recommend coming to this location! Thank you ladies :)

Great parking, visible from the Main Street. This place holds classes hosted by USCCA that are…read moregreat for general knowledge. Best part is 20% off purchases same day as the classes if you do the class.