Parking is not awesome but oh well. Store is clean. I visit the golf section most times I'm in here…read moreand always have exceptional customer service from people that actually know golf. I think Brayden took care of me. That's a straight shooter with upper management written all over him. He sorted me out with some grips and answered all of my questions. Lot of options and selection and their golf accessories are very fairly priced.

This location is falling apart and has very poor upkeep, merchandise tossed everywhere floor…read moreripping up and employees that worry more about talking with their co workers than helping customers. Find another dicks or just go across the street to big 5, smaller selection yes but better service and cheaper prices.

I was surprised there was a location in San Diego! I've been on there website before. They have…read moregood deals on ammo and firearms. People doing the gun transfers were great too.

Best place to buy a firearm. Good prices and easiest process for purchasing online and in store…read morepickup. Always long lines and waits in the firearm section, but the workers are knowledgeable and mostly helpful.

I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

Went to go look at a rifle and was extremely disappointed with the service. He talked to me like I…read morewas an ignorant child, YELLED at me because I turned away with a checked, unloaded, brand new rifle (that's never been fired) and pointed it at the ground, (which is completely safe) and said he needs my ID( which is law) "because the democrats are watching" selection is meh and the prices are high. I've been there twice, a first, and a last.

The yelp disclaimer regarding businesses doing there best during covid.......ha ha ha…read more Sports Fever which is now "Pro Image Sports". IF YOU SHOP HERE (I WOULD NOT)........KEEP THIS IN MIND. 7 days no refund, no return, no questions, no help. During covid, and limitations you would think a business would want to work with customers.......NOT THIS RETAILER. Staff's response was manager, no assistance, no help. The ladies were polite, but offered no viable assistance. Stated it is corporate......So during the holiday season and black friday.......I won't be shopping at this location or anytime in the future. So of anyone is looking for a size adult med Greenbay Packers throwback hoodie with tags on it let me know.......Since Pro Image Sports is of NO HELP!

I came here today looking for a secret Santa gift and bought myself a couple items as well. The…read morestore is loaded with your favorite sports team stuff. From jerseys, to hats and lucky me, I even found an ornament today! The guy helping me pick out something was really nice and helpful. This is a great store for your sport fanatic friends/family members.

I really wanted to like this place. We chose this shop specifically to support a local business,…read morebut unfortunately our experience was pretty disappointing. When we walked in, none of the young employees greeted us or even made eye contact. We walked around the store for over 10 minutes and not a single person acknowledged us, despite the fact that there was only one other customer in the store. We ended up being there for more than 20 minutes and still no one offered help, asked what we were looking for, or checked in with us at all. It felt like we were completely invisible. We were genuinely hoping to find gear and give our business to a local shop, but the lack of basic customer service made that impossible. Really unfortunate experience, and I hope they address it because the community deserves better.

My wife and seven year old daughter went to buy baseball pants and when they were trying on…read moredifferent sizes my wife put a pair back on the rack. Apparently she did not put in the right place and was rudely told by an older man not to do that again. Worst customer service we ever experienced which is sad because we have supported this local business for years.

They are awesome and very helpful! Would recommend for outdoor/sporting equipment. Will go again.read more

every item is used, but they list it for whole sale prices. What is this Goodwill. It's a rip off…read more Just buy your sports goods NEW. It's the same price anyways and will smell better.

Pretty disappointed that I'm waiting outside of the store during business hours, since they're…read moreclosed. It's not just me either. There's a man with his grandson waiting to use the batting cages, which I was also excited to use. Looking inside of the place it looks like they might not even be in business anymore.

I will never send anyone to them or do business with them again for apparel and customization. It…read moredoesn't matter how much you spend with them or how long you have been doing business with them, you are merely a "drop in the bucket of the hundreds of orders they do." Any mistakes made will be yours to foot the bill to fix. The customer service has declined significantly over the past couple years. What a shame. If you are looking to build a working business relationship with a business that has integrity and quality customer service, do not go here.

One-stop shop for all your racquetball needs! Everything from grip tapes and accessories to the…read morelatest racquetball racquets and demos. You can shop through their website, but they also have a B&M to walk into and get a bit hands on with the newest gear. Restring service is around $15 on top of the string of choice. Turn around time usually is the next day, but may require a couple of days depending on the demand. Great all-around racquetball shop, but the location is definitely out of the way.