I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

The worst dental care, or any care for that matter, that I have ever received. Firstly, I was told…read moreI was fully covered by my Medicare and Medicaid Insurance, and would have nothing to pay. 30 minutes into my first treatment and the owner comes in and says I owe $322. After a few minutes of to and fro she agrees to half it. Then my dentures were made and they were more gums than teeth. I don't know how they altered them, probably re-made them, but now they look like rabbit teeth. They are very painful and I have been back 6 times to have them slightly altered. Now, 3 months later, I can just about wear them for about an hour a day. Still very painful, also loose. I can't eat anything with them, can barely talk, they've fallen out completely a few times. The dentist said to me, rather than keep coming back, why don't you just use Polygrip. That said it all to me.

Dr. Obenchain herself is excellent--professional, knowledgeable, and someone I trusted for my care…read moreover the past three years. Unfortunately, the billing office completely undermines that experience. After a routine visit on March 19, I received a bill right before leaving for a family vacation (April 3-17). When I returned, my entire family came down with COVID, which delayed me from going through my mail. As soon as I reviewed it, I immediately called and paid the balance on May 1. Despite that, I received a letter from the billing office claiming no payment had been made and stating I would now be required to pay in full at the time of service. The tone was unnecessarily harsh and accusatory, especially given my consistent history of paying my balances over the past three years. Including a policy as if I were unaware or negligent felt condescending and completely disregarded the reality that sometimes life happens. There was no attempt at understanding--just a blanket, impersonal response. It's unfortunate because the quality of care from the doctor is not reflected in how patients are treated on the administrative side. In the end, the billing office's approach was enough for me to take my care elsewhere. If you choose to go here, be aware: the medical care may be great, but the billing experience can leave a very different impression.

Wonderful business owners. Great place for dental cleaning. Staff needs more training with people…read moreskills, and denture fitting.

Fantastic, old school brick and mortar, private practice with modern technology. Last 3 yrs I have…read moredriven back to FL to see my old dentist because I couldn't find a dentist in Myrtle Beach. A week after a 6 mo check-up in FL, I cracked a molar. Searched for a local practice to help so I wouldn't have to drive 12 hrs to FL dentist. Called a few and when the receptionist at Market Common Dentistry answered the phone, I knew it was the practice I was looking for. It's not a drive through dentist like so many out there. The dentists, dental assistants, and hygienists are some of the best that I have ever visited. They treat you like a friend, not a nameless customer. I feel super comfortable there. The team is thorough. They don't push you through to get another customer in the chair. Couldn't ask for better care. Thank you.

The Market Common Dental Practice . The staff is friendly and knowledgeable in all of the aspects…read moreof their profession. Dr Mills has a great understanding of how to make the patient feel comfortable and relaxed during the visit.

Being new to the area finding a new dentist wasn't easy. I finally found a dentist who had an…read moreopening that fit my schedule. The best part is I felt completely at ease when I went in, from the receptionist to the hygienist, the dentist even other patients waiting. The whole experience was excellent the office was modern, well equipped and the cost was reasonable.

Horrible the dentist I saw was a joke, careless and rude. Could care less about the tmj pain I was…read morehaving. Lisa Hutchinson

I waited roughly a month to write this review so that I was certain of my level of satisfaction and…read morelet me tell you I am thrilled beyond my wildest expectations. I had two partial dentures installed and I anticipated there would be a period of adjustment and in fact Dr Kloch told me there would be. But the dedication of the Dr , Rebecca, Melissa all played a role in making this an absolute enjoyable experience and who saids that about dentist? But this was an awesome experience for me and a special thanks to Wendy for handling the appointments and paperwork. I would highly recommend this dental office to anyone in need of a dentist. Kudos to all involved. Tom Vantine.

Followup visit was very unpleasant. Waited a long time but never saw Dr Kloch and got runaround…read morefrom front office staff. Plenty of other dentists around so will not use this place. Do not recommend.

My appointment was at 9:15 a.m., and I arrived early at 9:05 to fill out the paperwork. At the…read morefront desk, a guy told me the X-ray and exam would cost $290, and he repeated it several times. However, when I was taken to the room, the assistant said it would actually be $309. When I asked why, she said, "It's just a $10 difference," which is not true -- it's $19. I told her I would be paying cash (no insurance) and that I didn't appreciate the price changing before we even started. She said she would go check the price and never came back. After 40 minutes, I went out myself and found her just standing there. She said they had increased the prices and that the front desk "didn't know." Then the doctor, Robert Huggins, came in and said prices were higher because I made the appointment "a month ago." That's not true -- I scheduled it three days before. He apologized and agreed to honor the original $290 price, and even said he'd do it for $280. He gave me anesthesia at 11:10 a.m. and said he would start in a few minutes. But he didn't come back for almost an hour -- until 11:55. By that time, the anesthesia was already wearing off. When I told him this was unacceptable, he said, "You're right, I should've told you to come next week, because I'm too busy today." Then he gave me two options: he said he could either start right now and finish everything in 15 minutes, or reschedule me for another day. So basically, after sitting in that chair for three and a half hours, hungry, numb, and ignored, he suddenly decided my treatment could be rushed in just 15 minutes. That's not normal, and it's absolutely unacceptable. Even though it was an emergency for me and I decided to let him fix the tooth that day, I left the clinic completely drained and disappointed. No one offered water, no one apologized. At the end, he gave me a $50 discount, and I ended up paying $618 in total. I will never come back to this place again -- and I don't recommend it to anyone who expects respect, honesty, and professionalism

I don't remember his name but he's fixed my front teeth today , a bit wait for my on time…read moreappointment but just worth the wait . He did a fantastic job ! Highly recommended!

Palmetto Dental Associates is outstanding! Truly a well-oiled machine. My first time was in August…read morefor my mom as an emergency visit. Dr Hortman was the only one that was able to help my mother after going to 2 franchise type practices. The level of professionalism, compassion and caring from everyone that day was the best experience my mom and I had in a dental office! A special thank you to Traci for her exceptional caring bedside manner with my mom. Because of this experience, I switched to Palmetto Dental in October and the experience I received was again second to none with Dr Flynn and Sara. Thank you Dr. Hortman, Dr Flynn, and the entire staff. Great neighborhood dental office that I would absolutely recommend.

While pleased with the quality of service, my husband reports they overcharge and find things to…read moreadd on to the bill that the originally did not disclose while in the office. In his case it more than doubled to amount of the original estimate. Recommend you go somewhere else.

Dr Maser and his staff are angels who answered my prayers. I told them how horrible my previous…read moredental experience had been and how sensitive my teeth are. They have been the most gentle ever. Both hygienist I've had the pleasure of meeting were nice and so very gentle. They continued to ask me throughout the process how I was doing and if I had any pain. I truly appreciated that. Then today I had my first filling with Dr Maser. He heard my concerns about feeling everything while he filled my cavity. I never felt anything. His dental assistant made sure to keep checking to see how I was doing and well as Dr Maser. It was so refreshing to not feel any pain and my teeth look beautiful I could just cry. If you are contemplating coming here just do it. Dr Maser and his staff are amazing human beings. I can't wait to get the rest of my teeth filled!!

Amazing customer service ! Everyone really seems to care and this was not for just a small dental…read moreproblem. We had a huge amount of dental work needed and they took the time to show us several options. They called to follow up to see if we had any questions. Truly everyone here is one of a kind.