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    William's Boot & Shoe Repair

    2.2 (38 reviews)
    Open 11:30 am - 6:00 pm

    Services - William's Boot & Shoe Repair

    Shoe cleaning

    Shoe repair

    Shoe resoling

    1 More Service

    Shoe shining

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    Reviews With Photos

    Bottom sole of the heels.
    Claudia G.

    I took some shoes to get the bottoms fix with new heel soles they didn't even bother to cut them even our clean them up from the glue residue. Terrible job.

    I would not recommend in 6 months this is what you get messed up my red wings
    Isaac J.

    Do not recommend definitely did not put on well over time shoe has worn out uneven and poorly put together from the beginning

    Two different colors for the shoe protectors. They are not the vibram brand but that OK. Not the best quality glueing
    Abner M.

    Horribly disappointed. Came in last year and they did a good job so I came in again with 2 pairs. First, brought in some boots because I needed vibram shoe protectors. Not a great job but not terrible either. I have no idea why but it seems they painted the outsole with a thick paste. It now looks more like plastic than leather. I dislike how it looks but it's not heartbreaking. The glueing was also messy. Now, the Cole Haans. All I needed was vibram protectors for the leather and nothing more. They used two different colors for the heel and the sole, which was bad enough. On top of that the glueing lackd attention to detail; it looks completely rushed. What's worse is that since they used a tan for the heel, they decided to strip or sand the entire outsole so that it matches the light tan color. Wtf?! It looks weathered and horrible. The heel protector is way too thick, proportions are off, and he scuffed the heel cap. It's bad. If you have a nice pair of shoes, don't bother. Check your manufacturer for Service and Repair.

    Dante Edge H.

    Took my boots here to get the bottoms glued back and after one day of using they came completely off. I called William explaining what had happened and he said to bring them in that he was out for lunch but would be back in 20 minutes . I have now been waiting for over 45 minutes and he ignored my call when I called again. Very poor craftsmanship and professionalism.

    Shoes before the fixing

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    5 months ago

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    4 months ago

    Did a great job on my son's shoes. Fixed the heels and cleaned them. Was not outrageous price.

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    6 months ago

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    2 years ago

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    Photo of GE H.
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    1 year ago

    I have taken two pair of boots there and they both came out awesome. They came out out very nice and fast.

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    1 year ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    5 years ago

    Always very helpful and they do almost anything to fix your shoes. Have brought multiple shoes here to fix.

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    4 years ago

    Great business serving the community for many, many years Excellent work done on time. I recommend 100%

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - William's Boot & Shoe Repair

    Review Highlights - William's Boot & Shoe Repair

    Update: I got my custom-made bag from Williams and the leather and the zipper is top-notch and I'm very happy with it; ....

    Mentioned in 5 reviews

    Read more highlights

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    Red Wing

    Red Wing

    3.1
    (57 reviews)
    $$$

    Says they are open. No one's here. It's 1205pm. Not cool. Update your online and in person hours…read moreso people don't waste their time.

    I had an extremely disappointing experience at this Red Wing Boots location, largely due to the…read moremanager, Christina. From the moment I asked about certain boots, her attitude was condescending and dismissive. She made me feel as though I couldn't afford the boots I was interested in, as if pulling them for me was a waste of her time. No customer should ever be made to feel that way. It was also very clear she was in a rush to close the store before posted closing hours, which showed in how abruptly she interacted with me. On top of that, she was openly rude and disrespectful to her own staff in front of customers, which was uncomfortable and unprofessional to witness. When I asked questions about different boot options, her responses felt rushed, annoyed, and borderline insulting. That said, I want to give credit where it's due. Hector, one of the sales associates, was the complete opposite. When I returned to pick up my boots from cleaning, he treated me like family--professional, patient, and genuinely appreciative of my business. He's the only reason I returned and ended up purchasing additional sweaters. His customer service was exactly what you'd expect from a brand like Red Wing. Unfortunately, poor management overshadows good employees. If Christina is more focused on hitting sales numbers than treating existing customers with basic respect, that may explain why those numbers aren't being met. I won't be returning to this location because of her behavior--but I hope Hector gets the recognition he deserves.

    William's Boot & Shoe Repair - shoerepair - Updated July 2026

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