This store is THE WORST, and I LOVE William's - Sonoma Products. My Wife and two daughters walk in the store, the woman who's giving away free samples of Peppermint Bark in the front of the store literally HIDES FROM US; and we were going to buy what? You guessed it, PEPPERMINT BARK. We were made to feel like we weren't welcome. I hope someone driving on the new frontage road takes out the store. Unless you look like yo have money, they will not pay attention to you. read more

All very nice equipment but all very pricey better to find what you want online or at a department store if your serious enough to want something for your kitchen the smaller tools you could find cheaper at a restaurant supply store or a department store that sells kitchen gadgets and dishes. read more

Williams-Sonoma - Kitchen & Bath Near Me - Henderson, Nevada

Watch out for the Gail force rude winds at this Williams-Sonoma, and a manager whom couldn't care less when approached in regards. I've spent thousands of dollars in purchases at WS including several Breville cappuccino machines, and hence couldn't believe the treatment I received when perusing their cheaper coffee pod machines. I've never been treated so rudely in my life, and regret to say that thanks to the staff at this store, I won't be making any more purchases with WS. read more

I love to cook and I love looking through Williams-Sonoma, but it is not so pretty when it comes time to pay. They are more expensive than other kitchen stores, yet I always come back. The reason: mixed into their classic and sleek items, there are geek chic collectibles. As you walk in, to the left, there is a corner dedicated to nerdy goodness. On top of the long running Star Wars cookie molds and pancake tins, they have added Disney and Marvel. Spiderman comic sugar cookie imprints and Avengers cookie cutters will delight young and old. Do not worry, comic books and superheroes are not your thing. How about Snow White and the Seven Dwarfs cake pan? What started as two of us walking off happy hour at Lucille's and ice cream from Ben & Jerry's ended with a yearning to use these newly acquired cookie cutters. read more

This is the most snooty, unprofessional and uptight Williams-Sonoma I have ever been to. I have been here 5 times to get supplies and not a single time has anyone asked me if I needed assistance. I noticed that they always ask the people around me. This has happened 5 times in a row. I'm never acknowledged in that store. read more

I love Williams Sonoma and the products they carry, however customer service is a little meh. Let me state that I had my wedding registry with them so I've been in several times over the past 8 months. Pretty much every time I've needed help or to order something not carried in their store Ive had to track down an associate to help me (coming from a background in sales it seems kinda crazy to me)... like literally every single time! The only time I've actually ever been asked if i was doing alright is if I was standing at the counter while an associate (i tracked down) was looking for something for me in the back. They are always cooking, but never once have I been offered that days samplings. On several occasions I would not even be greeted upon walking in, as well as while I'm checking out no new customers are greeted. I will say for a positive that they would allow me to use my 10% discount for registry completion before i actually got married which was nice. And that when I did order things from their store they would wave the shipping fees. So pretty much 5 stars for the products, 1.5 stars for customer service. read more

If the kitchen is your favorite spot then this is totally your place! Awesome collection of cookware and small appliances. They also have gifty food items and fun kitchen supplies - lots of stuff that makes me say, "I don't NEED it, but I sure do want it." So my service experience is where I subtract stars. I always get friendly service whenever I ask a question but I've found that there's no follow through. On one occasion I went to buy one of the hand soap gift sets and the one on the shelf that I wanted was busted. I asked the salesperson if they had any more and she said that she would go look for me. Well I waited a good 15 minutes only to see her helping another customer. She never did come back to update me. Uhhh, really? I left without it and, although I still wanted it, I never did go back for it. Sale lost, folks. It left a bad taste in my mouth. Quality is another concern of mine. I have a collection of canisters that I received as a bridal shower gift three years ago. One of the canister tops never fully closed. Well, that "seal" is what makes canisters so valuable - they keep items fresh, and air and other stuff out. This top was always half open! I addressed this a few months after the wedding and realized that this set was already discontinued. My mother in law eventually found my damaged sugar canister at an outlet store and that one had issues too! If I didn't love the set so much I would retire it. But I digress, this really has nothing to do with this particular location. With such pricey, superfluous kitchen products I would hope that the service and quality would be more up to par. But I can't help it. I like to come in here and look around and I don't think I've completely given up on this place. read more

My trips to Williams-Sonoma will never cease. I heart this place and all of the kitchen gadgets it provides me with to oogle at. I actually do purchase things here, but typically I browse, come back, browse again, and then make a hard decision. Mostly because this stuff ain't cheap. For me W&S is a place to let my inner chef come out and just daydream about the day I WILL OWN THAT EXPENSIVE SPATULA SET.... ahem. As I was saying... I do like that W&S has a wide range of baking accessories and offers Star Wars cookie cutters, pancake molds, etc. Also they have a decent selection of pots and pans. The staff here is usually nice. I have run into the same older women a few times and they are always quick to have a conversation with me. Last time I was here there was kind of an odd guy running the cash register. He wasn't mean, just a little off. I felt awkward just taking my bag and walking away without any conversation or "goodbye". Anyway, someday I will go to W&S and have my way... until then, daydreams it is. read more

This location is incredibly fun to shop in and the employees are extremely likable and friendly! I love looking at all the cool gadgets and things you need for your kitchen! Good selection! The only issue I have is that this store is a little over priced! read more

Most W-S stores get 5 stars from me, but unfortunately my local W-S isn't as great as some of the others I've encountered. It feels a little small, and the one time I tried to do a cooking class there it was so cramped and miserable - you couldn't see anything. The biggest issue I have with this W-S is the service sucks. They are rude on the phone nearly every time I call and they are so utterly unhelpful in the store as well. I'll keep patronizing them because I love W-S and this one is really close to my house, but I wish they'd work on their customer service skills a bit. read more

Other Yelper's are correct when they talk about the seriously snooty staff at this location. I drove all the way across town to watch one of the demonstrations they have listed on the online calendar. Come to find out they never do the listed demonstrations and only have a technique class once in a while. Fine, waste of time, but on top of that I just got such a weird vibe from the staff! They were not very welcoming and not particularly friendly either. They could have offered an explanation as to why they do not have the demonstrations there or could have pointed me in the direction of another William Sonoma store that does do them, however they missed the opportunity and missed out on my consistent business. Oh well their loss not mine. read more

One of my favorite Williams-Sonoma's! I always receive excellent customer service at this location. Everyone is so friendly and knowledgeable. I love their products and it's always a pleasure shopping there. read more

Very disappointed in their wedding registry. Fair warning if you try to return something not on your registry without a receipt they won't let you return it. read more

So since I am on a baking kick lately I must visit the local kitchen gadget stores. This is a really nice store but its on the small side. The do have a nice selection to choose from but its all pretty pricey. I did not find anything that I had to have. The sales people were all pretty friendly even thought I did not buy anything. Im sure I will come back again..but not for awhile. read more

Love love LOVE this location at The District @ Green Valley Ranch., Henderson. Great customer service. Very well stocked. And most importantly, the willingness to please us customers. Congratulations to entire staff and management. read more

I was looking for a whip cream maker and called ahead to make sure they had one in stock as it was a long drive across town just to get to the store in Green Valley. They said they had one and put it on the hold shelf for me with my name on it. When I got home with my whip cream maker and took it out of the bag it was very obvious the box had been opened as the seal was broke and the box partially tore. On further investigation the instruction booklet was worn from being opened and the inside packaging was also torn apart. They tried to explain it away by saying it was put back in stock by mistake but the item was also marked as defective. Will be exchanging for a new one and I will make sure the seal is not broken. read more

If you want overpriced kitchen stuff and service with a surly attitude, this should be your Williams Sonoma location to visit. Do yourself and your debit card a favor and shop around. You'll be glad that you did. And the serious $$ you save by shopping elsewhere can be spent by driving across Green Valley Parkway and trying Settebello's awesome pizzas which you know you've always wanted to try. Grimaldi's isn't too far away either. read more

Well....just wanted to update my experience at Williams-Sonoma. I did finally get my refund!!! But.....conveniently.....Michelle (sales clerk) paid me my $300 refund in Five Dollar Bills!!!! I was floored!!!! And on top of it.....she was completely rude....as usual!!!!! So.......I'm Done with that place.....FOREVER!!!! And I will never recommend to anyone to ever go there!!! Their staff is the most unprofessional group of females I have ever encountered. Do yourself a huge favor.....and go elsewhere people! read more

I was lucky enough to work for williams sonoma. They are a great company. I worked with pottery barn products and it was fun. I got to know the good quality products. i would recommend any of the williams sonoma family of products. Pottery barn West Elm etc. Happy shopping!!!! read more