I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

Great friendly service. Fixed both my iPad and my iPhone in minutes,…read more would recommend to anyone.

I went in for a screen replacement. While waiting for the manager to finish with another customer,…read moreI witnessed him telling that customer that if she gave them a great review, he would take $10 off her bill. She agreed. I left the store because they did not have the part in stock. I was unhappy, because I could've used the ten bucks! Anyway... poor humor aside; now you are now informed. PS 24 hours later she has not posted a review.

Great service is always provided. I have taken my Cell Phone there to have problems addressed. They…read moreprovide clear honest solutions and made repairs at a reasonable price.

thank you, very effective. I took my iPad and they confirmed what happened right away.read more

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Our experience with Dubuque tech experts has not been great. It started with installation with…read moreelectronics and our tools being left out in the rain over the holiday weekend. When we mentioned our concern for the NVR, he said don't worry about it. It has a two-year warranty. They installed three cameras we had purchased for and paid for for. We ask them about the fourth camera and we ran the wire for it and they did install it but they installed a different camera than the ones we had purchased. When we asked about that and said we'd like to have one that match the others he said they can't get them anymore. We asked for a refund them for the fourth camera and then the next day they had a camera to match the others. On a couple occasions when they came to adjust cameras, they came without ladders or tools to do the work. We supplied tools and ladders on several occasions. We had a two-year warranty, but he has stopped returning our calls so we've had to hire another company to get us working.

Really helpful, friendly and knowledgeable guys. What impressed me most was how enthusiastic they…read morewere about helping with my tech problems. And they solved them, too. Highly recommend!

Good guy, reasonable, knowledgeable, fair prices. Had him repair my son's iPad which was bent and…read morehad a cracked screen. He repaired it and bent it back and it's working perfectly.

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

Came at the appointed time, had researched the equipment, worked quickly, was reasonably priced,was…read morepleasant. Very satisfied *****

Toni kept me well informed about the progress and costs to fix my son's laptop. She offered her…read morethoughts about certain parts and if it was worth spending the extra money. I appreciated her input. The turnaround time was also fast.

Went to get my broken screen fixed, took almost a year with poor communication, and ended up…read morecosting me $400 somehow (was told $90 screen, $150 labor). Screen is fixed but now laptop fans make it too loud to use, seem to have traded one issue for another. Ended up just buying a new one. Owner seems to be a fine guy but was not a good experience I would recommend to others. If I had been more local and not out of state constantly, would've picked it back up after the first month and went to Best Buy or something. Maybe those with more technical PC knowledge will fare better.

Affordable and quick work. No tension on success of repairs…read more ///////////////////////////Space Filler///////////////////////////////

I had a great experience with A+ PC Tchneer. Super speedy and professional service. I needed to…read moreupgrade the RAM on my laptop. Received a quote right away. Dropped it off late in the morning and picked it up a couple of hours later good as new.

"PC Techneer is a standout in every way, from personalized prompt service to knowledge, experience,…read moreand resources. Don't waste your time going anywhere else! I have been using PC Techneer for many years and have never been disappointed. I rate it TEN stars!" Jill on Google

Not worth your time. Can not do major repairs and troubleshooting with take 2 days+ but he doesn't…read morestate that in messages.

Jon recently replaced my speaking's in my apple iPhone 11. I've known Jon since he was a young man…read moreand trust him with everything I own. Polite and friendly. He charged me a fair price and had my phone for maybe an hour while I had lunch in downtown. Professional. God bless you Jon