We are just starting my son's orthodontic treatment with Dr. Carr, and the experience so far has been wonderful. The office is friendly, professional, and very well organized. Dr. Carr made everything easy to understand and helped my son feel comfortable. A special thank you to Connie, the office manager, who was thorough, polite, and incredibly kind. She made the entire process smooth and stress-free. Highly recommend this office! read more

Connie McClintock was very helpful and explaining what my orthodontic treatment would involve she made every effort to help me find some discounts to make it a little easier on the wallet. she was nice enough to talk with me about while my daughter was being seen so I didn't have to come back another time. read more

I have genuinely enjoyed my experience at Dr. Carr's office. His staff bring a positive atmosphere whenever I am getting my braces adjusted, and the customer service is very satisfying. I wouldn't recommend any other orthodontic office. Thank you Dr. Carr, Connie and the amazing staff that have made my experience great Cheers to a new smile! read more

We started the orthodontic/braces process this week and we couldn't be more impressed with the level of care, compassion and professionalism in this office! From the time you enter this office you are greeted with friendly, thorough staff members. All of our questions and concerns prior to the start of treatment were addressed, discussed and resolved by Dr Carr and/or Connie. Thank you to all the amazing staff members for making this process so easy! If you are in search of orthopedic care, look no further, Dr Carr and his team are 10/10!! read more

Great place for orthodontic needs! All staff is extremely friendly, Carr is great, and they take care of you and do a thorough job every visit! Special shoutout for Dr. Carr for handling the transition smoothly from Hood's orthodontics! Another shoutout to Jillian, she handled my braces and visits smoothly and with care for almost every visit throughout my 3 years with them! I'm glad my family goes through them as well and I'd recommend them any day of the week to friends! Thank you guys for fixing my smile and caring! read more

Love them! This practice is out of network but is still working with my insurance and keeping me fully informed through out the process. The staff has been so caring and patient. My kids feel comfortable here and are actually excited to get their braces on! The interest free financing is a big plus in today's economy! read more

I used to go to Dr. Hood then Dr. Carr took the practice over a year ago. I had to get new retainers, as the old one's failed. The one's that were ordered did not fit correctly and Dr. Carr had to do new impression molds and get them re-manufactured for me. His team, which is great by the way, did all of this in 24 hours, so that I didn't lose what I spent two years getting corrected. I can't say enough good things about Dr. Carr and his staff! They are exceptional, I would recommend my family and friends to his practice. Great attention to detail and extremely professional. Timothy James VanderHeiden J.D. Chico, CA Five Star! read more

So far my experience has been better than I could have anticipated. Every person I spoke to has been positive, helpful, and friendly. I had some issues with my Invisalign from my previous provider, and they were able help me resolve my issue and provide me with clarification on some things I was confused about regarding case transfers and the Invisalign process in general. My experience so far has solidified my desire to return to this office for any and all Ortho matters moving forward. The office is clean, modern, and efficient. The staff is attentive, knowledgeable, and kind. I only wish I had gone to their office sooner. read more

Even though it was his day off, Dr. Hood took time to see me after my long-time dentist pulled two teeth. I greatly appreciate his flexibility. The staff are always very courteous, and there is little wait time. Dr. Carr also saw me on very short notice when I had a problem with my Invisalign. They are both very knowledgeable dentists. The dentists and the staff make dental appointments enjoyable. read more

Highly recommend this office. The doctors and staff are super friendly. Amie is amazing and very helpful.

Dr. Hood was recommended to me by a dear friend in the industry as the best Orthodontist in Chico! And she was 100% right. This place is amaizing. EVERY time I called them with a need I got a YES response. From the first days of wearing the braces to the after treatment questions! I Later came to find out that my nephew and niece (today in the late 20's were patients of Dr. Hood. I am so glad I did not go anywhere else. read more

My daughters have frequented this dentist for many years now, both requiring costly interventions. I was concerned about how I would be paying for these expensive treatments initially, but they make it doable with interest free financing options. In addition, ALL of the staff at the office has been professional and treated us kindly, and I have never had a single negative interaction there. It is obvious the workers are treated well too because of their enthusiasm for their work. Dr. Hood, and now Dr. Carr, both do an excellent job at explaining what is going on as well as why they are recommending the interventions that they do. I have never felt like I was being sold something unnecessarily, and they always allow us to make the final decisions without pressure. I love how once the treatment plan is made that the payments are automatically charged to my card. I never have to dig in my purse to find money when I walk in or when I am leaving for copays or anything else. Occasionally there is a random something, but that's rare. There is a handy self check in that the kids can do themselves with no waiting in line. Simply walk in, sit down, and wait to be called which is always in a timely manner. I appreciate all of the appointment reminders. For a single parent with a busy life and multiple appointments to juggle, it's impossible to drop the appointment ball because they simply won't let you. We've had most of our dealings with Dr. Hood and Connie. Dr. Hood is the epitome of professionalism. He is very precise in his work, and thoughtful about recommending the right kind of treatment for my children's unique situations. He has decades of experience to draw from so he knows what works and what doesn't. Also, that Connie is the glue that holds that place together. I don't know what her official title is, but she knows a lot about all aspects of the business. She is an insurance genius, and does all the navigating of that for you. She'll explain it all if you ask, but most of the time I don't get it anyway. I appreciate her diligence with all of it. She's super friendly and funny. And finally, the additional perks...There is always bottled water available, and a nice clean restroom. There are ice cream treats for the kids during the summer, and video games in the lobby. The waiting area is beautifully decorated and I always look forward to the upside down tree at Christmas. It has some of the most beautiful decorations I have ever seen. It's high end retail for certain. If there was such a place as a Disneyland for dentistry this place would be it! Don't bother looking anywhere else. I rarely write reviews as I am busy, but I have been so impressed by these people I felt compelled to do so. These people know what they're doing and make other dental practices look like child's play! read more

Maricela, Connie Dr. Hood, Dr. Carr and really all of their staff is exceptional!!!!! They care about you and your teeth. They know what they're doing and are so kind and efficient! My son has braces and his mouth looks wonderful! He smiles now and is happy! I will be getting Invisalign and I know I am good hands and will be confident with my new smile soon! Thanks to them! Highly recommend! read more

My daughter recently became a patient of Dr. Carr's. She has serious anxiety when it comes to all things medical, but it's the worst at the dentist. Dr. Carr and his staff were very kind and accommodating to her/us. My daughter got her retainer this week but was anxious and wouldn't let them put it in. We got it in at home but noticed after a couple of days it was rubbing badly on her gums (they probably would have seen this and fixed it before we left the office had they been given the opportunity). We called the office on Friday and found out they were closed. We left a message on the emergency line. Dr. Carr got my daughter in immediately and fixed the retainer even though the office was closed. Thank you so much Dr. Carr and staff for your kindness and for accommodating us. We appreciate you all! read more

Clean office and very friendly and knowledgeable staff. Dr. Carr is very kind, personable, and works well with kids/teens. Scheduling appointments are very easy and I love the system they use to remind me of upcoming appointments. I definitely recommend Hood and Carr Orthodontics! read more

Dr Hood and now Dr Carr have been my family's orthodontist for over twenty years. The care we have received is excellent. I highly recommend them. read more