Susie is a really kind and awesome person so is Katy they are amazing professionals that provide the best is customer service!!!!!!!

Slow. Slow. Slow Hire more workers as cashiers please! Thank you The lines were very long and took a while due to not enough workers. read more

This 5 star review is for DEZ, not for FoodMaxx. Last night I went in for 1 bag of rice, Only 3 cashiers open, lines to the back into produce aisles. We all have somewhere to be I personally have minor scoliosis I was dying to be home after my own 8 hour shift. One of her coworkers had the AUDACITY to close Dez's line WITHOUT telling myself or anyone what to do, NOR redirecting us to another line. On the other hand, DEZ was quick. Her shift had ended, she was supposed to be off but DECIDED to help, call her manager to let Him know (TIM) that she would be going overtime AND, she was STILL checking people out. She THEN proceeded to contact another coworker to reopen her line to the remaining customers (that were left IN THE BLUE BY the second employee; white woman, with mask+air filter device) and asked him to stand at the end of the line so she could get relieved EFFICIENTLY. Oh and yes, I don't want to fail to mention that DEZ took care of US with kindness AND a smile. TIM YOU BETTER RECOGNIZE DEZ BY GIVING HER A RAISE BECAUSE ITS EMPLOYEES LIKE HER THAT WILL MAKE ME SHOP THERE AGAIN. And it's employees like the other one (air filter lady) that will keep me away and additionally bring YOU problems with all due respect. SHE NEEDS TO WORK ON HER COMMUNICATION etiquette. read more

Waited almost 25 minutes in line ! I was trying to purchase a gift card & the cashier didn't know how to activate it .. I suggested maybe she call on her co worker for help and she said .. no they don't know how to... the line was super long and I felt I was getting looked at funny by customers. I hate making others wait so I left and didn't purchase the gift card Super annoying Please train your staff members better read more

First off they have a Bathroom and disabled parking. Huge selection of everything you could ask for. It's like a mini Costco. Grocery shopping all done in one spot for me at least! They have a smaller parking lot for the size store they have. Usually pretty packed but it's worth it when you have everything you need in one spot. Friendly staff sometimes , other times not so much. But it's just how it goes. Just don't deal with them anymore if their rude to you there's plenty of other workers where that came from ! Thanks for reading hope this helps! read more

Seriously low staffed. They close the self check out lanes (why?) and they refuse to open new lines if asked politely. Terrible service for this community but why should they care about the San Pablo community? It's all about big corporate profits! read more

I love this grocery store. It has everything ever with the best deals. Very big place so if you can't find what you need here, I'd be extremely surprised. Stocked up on the essentials and some meals I wanted to cook. The cashier was lovely and hella fast even when checking out the vegetables and fruits--most take forever to find whatever code tells you what price to charge. Just go early or during the work week to avoid the traffic jam and long lines! read more

Foodmaxx - Affordable, fresh produce and meats - Grocery Near Me - Pinole, California

Cashiers are very nice and friendly ! They works fast and efficiently ! When u have questions , they will answer you in patiently !

Shopping was great but the clerks were very rude it wasn't even the one waiting on me . The clerk came pushing through didn't even say excuse me yelled at me to move my cart.I have never been treated like this. read more

I just went to Foodmax with my 12 year old brother, we grabbed a few things for dinner and I grabbed a couple of wine bottles. I get to the cashier and as she rings the first bottle she asked for my I.D so I took it out my wallet and handed it to "Sunita" (name on receipt) she proceeds to ask for my brother's I.D me in confusion asked why, she said that bc if more than one person goes with me to the store and I get Alcohol that person has to show an I.D. I have never ever in my life heard of this before and I always go grocery shopping there WITH HIM and Most of the time I grabbed alcohol and no cashier has ever asked for his I.D bc there is no need to. He is a KID! What was the point of her asking? Was she trying to be rude? Makes no sense read more

Good prices, but the checkout lines or line is a complete circus. I don't think I've ever seen more than 2 open at any time and the cashiers are quite possibly the slowest in existence. Once is in oxygen while she works, I'm not joking read more

I'm having a problem with this particular FoodMaxx it seems that they are not storing their milk products correctly. This is the second time that I've purchased a milk product and it has spoiled in the refrigerator well before it's expiration date. The first time I had a half gallon of low-fat milk that spoiled in the refrigerator. This time it was a quart of heavy cream that spoiled in the refrigerator. Apparently, there is a problem between taking the product off the truck and putting it in the refrigerator section. Or putting products back in the refrigerator that have been out the refrigerator too long. Get it together FoodMaxx! read more

They improved a little bit on their customer service they are getting the better selection of produce however the store is rather filthy and the meat counter is not stocked up like it should be read more

Foodmaxx - Sign - Grocery Near Me - Pinole, California

I use to go here a lot when I lived in Pinole. By far, this has the cheapest vegetables and everything else in terms of big food markets. Their facility is clean and I much rather prefer this food max than the one in San Pablo. The only issue is that this place can get a little chilly and they have a limited selection read more

Foodmaxx - Whoaaaaaa - Grocery Near Me - Pinole, California

4:30pm and only 2 registers open. Each line at 15+ deep. Tear down those other registers and install self-check registers. This is ridiculous! read more

I shop here all the time. Great selections and fair prices. The store is well maintained, well stocked and clean. This obviously comes from good management. Look for Rachel....fantastic manager! 5 stars!! read more

Sucks, sucks, sucks! It's cheaper than other stores. But it's just a terrible experience. Check the expiration dates

Good selection and wide aisles are good. Prices are good. Many employees not wearing masks properly, exposing their noses. Health hazard! many customers not wearing masks and no minder at the front for mask checking or customer flow. read more

I love foodmaxx for their great prices! I always shop here when I need to go grocery shopping as opposed to luckys or Safeway. I love their meat department, they have so much selection. Recently, they have updated their fridges and freezers to energy efficient ones! They're really cool and look pretty modern. Checking out is usually a breeze, however the last few times the checker has been throwing my groceries -_- I need to get their names because it really annoys me. Like, hmmm I totally picked out those peaches that weren't bruised so you can throw them and bruise them for me! So rude. I'm beginning to rethink going here because of it. PS remember to bring those reusable bags! read more

Rats! I forgot to buy bleach! Doh!!! This store sells the basic necessities keeping prices low and affordable.

I came in after a long day at work. I waited 30 minutes in the checkout line. ...only two checkouts open! Sad! Last night was my last visit. There are other grocery store options. My time has value & I don't want to wait 30 minutes to pay for 15 items. read more

I place is the worst because the cashiers have bad attitudes and the short filipino manger always have a bad attitude when they call for her because a customers has questions read more

I appreciate discount supermarkets like FoodMaxx, but there's always a price to be paid and it always happens to be service. FoodMaxx is a large scale supermarket stocking everything Safeway or Lucky's might carry but at a slightly lower price. The layout of the store is much like Costco or IKEA, in which they force you to go through the entire store before reaching the registers. I can usually find everything I need at FoodMaxx, but there have been instances where they don't have what I need and I'm forced to drive down to Safeway. However, their low point is their register/check out; regardless of time of day, there is never more than two or three employees manning the registers, which is beyond ridiculous. A store of this magnitude with only three checkers is completely insufficient and frustrating. Being forced to wait twenty minutes to purchase one or two items is completely unreasonable. Considering the amount of customers this store sees, I'm more than confident they can hire more cashiers. read more

It's a grocery store. Don't expect too much and don't be a jackass to employees because you're mad at life. Cheers FoodMaxx!

Every time I come here and get stuff they only have 2 cashiers open and it be packed and the other cashier place are closed they really need to get workers and open more cashiers read more

Really long lines, old grandma checkers that been working at grocery story half of their life who had accomplished nothing else in life but remember some produce codes to some bananas. Checkers are ready to give up , like they ready to have stroke when they checking your groceries. Store is dirty Af and unorganized read more

Horrible service, completely disorganized, shopping carts all over the parking lot taking up actual parking spaces. No one answers the phone

I am a very regular shopper at Foodmaxx. This one and the one in Richmond mostly. I am very disgusted to see that dogs are casually allowed in the store. Today I witnessed two very dirty looking, foul smelling, bad-mannered dogs led around the store on leashes then placed in the cart later. Neither of these dogs were identified as "medically" necessary with the vests that legit dogs have. Ill be avoiding this store until the rules, laws are more regularly enforced. Just gross. read more

If this location had a high quantity of items, I would have given it 4 stars. One quality to point out about this location is it's organic/gluten free section. It has a variety of items, although the section itself is kind of small. But the attempt is recognized & acknowledged. The service is average, they always ask how you are; however, there are some cashiers that are friendly. One time I went a cashier let me know that some grapes I was buying was not ver $7, shout out to him because I definitely did not get them. I come here regularly, so no complaints. read more

Foodmaxx - Grocery Near Me - Pinole, California

Make sure you check your receipts there is a fat guy overcharging people who pay cash. I purchased, 1 onion .80 1 green onion 1.00 1 bell pepper .79 1 bx of waffles 1.99 1-paper plates 1.99 1 soda .89 1 red potatoes $3.79 and was charged over $19.00 and wasn't given a receipt. I didn't notice until I was home because I was rushing, but pay attention, he must need Christmas money. read more

Today I shopped at Foodmaxx and I was reminded why I stopped shopping there! The cashier Denise M. Was very rude. She didn't greet me as she started scanning my items, she didn't even acknowledge me because she was too busy talking to others about Friday the 13th. Her attitude and customer service sucked and for that I will never go back to Foodmaxx. Thank you Denise M. For reminding why I stopped shopping at Foodmaxx in the first place! read more

I don't really like coming here but my husband swear's by this place that we get the best deals than any grocery store in Hercules/Pinole. It's depressing in this FoodMaxx and makes my grocery shopping experience unbearable. The vegetables are not 100% fresh. I've seen the broccoli in ice amongst other vegetables. The lines are also very long. Came grocery shopping here on a weeknight and only 2 cash registers open. 20 minutes of my life wasted. Lastly I see able bodied people who use the motorized carts for the disabled. WTF? They can clearly walk but too lazy to. F!#$@ kidding me?! read more

This is where you can find great deals for meat. We come here to purchase our chicken breasts, steaks and ribs. It gets pretty busy after 3pm, because you get the after work rush, so try to come in the early morning. The whole store is pretty clean and they usually have everything else we need too. The only downside, is that you have to bag your own groceries. But it's the sacrifice that we make for these meat deals! read more

What can I say - I love to cook so of course I have to go to my neighborhood grocery store! I love this place, they have everything you need from a variety of spices to a nice priced protein section + Fresh produce; Not to mention the nice organic area the have! And since I'm here so much the staff has began recognizing me each time I come here for my weekly shopping needs ... This place gets a 4star rating in my book! read more

Can't go wrong with the low prices ! It's always cheap here. Although when I come in at the evening hours, lines get a little longer. Somewhere from 2-3 people ahead of you but that's fine. Prices are good read more

The other day, I shopped here and left an 18 pack of beer under my cart. Didnt realize until I got home. I called and spoke to Jennifer who was sooo nice. She told me to come back in with my receipt and they gave me a new one. Awesome customer service! read more

They have it all in cheaper price especially the produce. They have a huge and spacious parking lot. But they need more staff to direct and assist people on their needs. Also, they need a self checkout register for easy and fast checkout experience. read more

I have shopped at this store for almost 20 years. Lately the service has been going way down hill. Tonight there were only two check lanes open. There were employees walking around and there was an employee bagging which is totally unnecessary since customers can bag their own. Management seems to have a philosophy of "screw the customer" This place keeps going down hill. The bathrooms have been closed for renovation. No one seems to know when they will reopen. I believe that California has a law requiring super markets to have public restrooms available. This store is in violation. read more

I've only gone here after 8pm. What's really great is that it's open until midnight! The service is scarce during the later hours, however I don't have to deal with too many people in the aisles or very long lines. Moreover, everything is getting restocked so nothing is out of stock. The produce is definitely cheaper than the mainstream supermarkets. I was surprised that Food Maxx has items like swiss chard, leeks, and so many different kinds of potatoes. The deals on alcohol are also very friendly to my tight budget. Until next time, happy grocery shopping! read more

I love this food maxx. Close to home and I always find what I need at a good price. Much cheaper than lucky's and safeway. Safeway and Lucky supermarket are closer to me but would rather drive an extra two blocks to food maxx. worth the savings! read more