Cheryl Vitrano spent a great deal of time with my husband and me on 5/19/26. She had endless…read morepatience, showing us tile sample after tile sample and revisiting each. We wound up solving our bathroom floor tile problem, which we couldn't have done without her and her expertise. We love Best Tile, Cheektowaga!

When we walked into this tile store , we were a bit overwhelmed. Where to start? Emily immediately…read morecame over to us and asked if she could help. After a few preliminary questions, she pointed us in the right direction and offered to get some samples while we browsed and found some things we liked. A few more questions and we narrowed our choices and found exactly what we wanted! Emily was extremely helpful, knowledgeable and friendly. After going to several other tile shops and getting no help whatsoever, this was a great experience! Highly recommended!

Met with owner to discuss suggestions for replacing carpet with hardwood floors. Mike's…read moresuggestions were creative and we loved the outcome. The staff that removed the carpeting and placed the new floors were gentlemen and kept the work area contained and neat. Highly recommend MP Caroll.

MP Caroll was fantastic to work with. Our floor was damaged and needed to be replaced. We decided…read moreto change the color, which then required the stair treads to be sanded and stained to match the new floor. We went with MP Caroll because they had the professionals who could do the floor tear out, installation, and sand and re-stain the stairs. It was far more convenient than having to hire multiple contractors. Throughout the process, no matter how many question we posed in person, over the phone, or via email, they were always pleasant and nice. They are first rate. My wife and I highly recommend them. I was concerned if they would be able to stain the stairs to match the floors. The new floors were a darker stained white oak and the stairs were red oak. They surpassed expectations. Our new floors and the re-stained stairs match the floor beautifully. Kevin & Maria Miller

Do yourself a favor. Avoid this company like the bubonic plague. I got an estimate for roofing…read moreand siding and they fed me this cartload of horse manure that they were backed up for one year. Not only that they wanted me to give them $50,000 toward the job one year in advance! ( supposedly for the materials.) Don't do business with them. Buyer beware.

A year ago we had Cortese Construction put up new front porch posts and rails. Vladimir and Alex…read moredid a fantastic job. Just recently we had Vladimir and Andy put in a new composite deck off the patio doors. Just gorgeous. The newest project by Vladamir and Andy was taking out a Jacuzzi tub. They put in floor tiles, drywalled, used subway tiles and a soaker tub was installed. Also had the sink faucets changed out to match the new tub. The bathroom was painted and now I have a fabulous up to date bathroom. Dave, my project manager was very professional and addressed all concerns about the deck and bathroom. Both projects were going at the same time. I highly recommend Vlad, Andy and Dave for any building/remodeling needs. Thank you Cortese Construction.

Our patio installer recommended that we purchase our pavers from here. We were able to take our…read morequote from our designer and the associate told us which pavers would be suitable for our price range. There is a nice display outside that allows you to see many of different layouts and types of pavers and stone. It's very helpful if you don't know exactly what you want. Once we selected our pavers, my installer easily arranged for pickup and I had a new patio within weeks.

these "Professionals" sold me two different thicknesses of pavers & did nothing to help, not even…read morean apology. Save yourself and to to Felbers or another vendor. yard staff is great, but office staff is worthless.

Mark is a true craftsman. Our floors had taken a beating from our St. Bernard and Mark refinished…read morethe floors making them look like new flooring had been put in. From start to finish the work was impeccable!

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

We worked with Trish at Kitchen World as part of our project to remodel our kitchen and first floor…read morebath. It was an outstanding experience. Trish met with us in our home to see the space and hear our vision. She designed a layout that was realistic for our budget and still met our expectations for the updated space. She helped us throughout the entire process and was very patient even while explaining the differences in options since this was our first remodel experience. Trish also connected us with a contractor who was already a KW installer and had familiarity with the pieces. The entire process was so smooth and the entire project finished on time, on budget, and exactly what we envisioned. It has been almost 5 months and we absolutely love our updated kitchen! Huge thanks to Trish and Shoulda Called Vince for the amazing work.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

Highly recommend! A few years ago we updated our kitchen and we were very pleased with the…read morecountertop. Looks awesome. Most recently we updated our fireplace and they did our surround and it also looks great. Very good workmanship, attention to detail and competitive price. Geary Yarnes