I wanted to share my experience with Ahrens & Condill HVAC company and specifically with Scott,…read moresince he was my primary contact. I contacted them and talked to Scott about the heat issue in my apartment. I knew exactly what needed to be done, as the maintenance person from my building had already inspected it and told me exactly what repairs need to take place. In my phone conversation with Scott, I explained everything to him in details and sent him pictures. He mentioned that he would still need to come out to inspect my unit before repairs could take place. When I asked him, sure, but could you please do the repair in one visit. He said no, justifying it that that's how it is usually done and I will need to pay $140 just for the first visit. I agreed to it. When he came in he literally spent 10 min at my place because, again, I had told him what needed to be done from the beginning and even sent him what he needed to bring with him. So I literally paid $140 for nothing. We then agreed that he will order necessary parts for the repair and will send his guys to do it. When I asked how much it would cost - he said that it's $150 per hour. So it solely depends on the time it takes to finish the job. I said ok and agreed to it. A week later Scott texted me saying that he received all necessary parts and ready to schedule repair visit. He also added that this work will cost $825. I was shocked with the cost and asked him how did he even come up with this number, since he told me that final cost solely depended on time duration and they only charge per hour, which is $150 per hour. He said that the material is part of the cost. I know for a fact that the material is no more than $100, so I asked him how much is the material. He didn't even bother explaining it and just said that his company works on flat rate pricing and they don't break it down per part and labor. Which was a complete lie and scam because initially he stated that they only charge per hour and that's how final cost gets calculated. Basically he wanted me to pay $826 + $140 (which I had already paid) = $966 for something that should not take more than 1-2 hours and should be around $300-$400 with labor and material. I am being completely transparent about my experience with them and particularly with Scott. Because I want to ensure that no one else gets fooled by them and spend money for nothing. I am also attaching my conversation with Scott in text messages for full transparency. Stay away from this company and from Scott in particular They just want to fool you and overcharge you for nothing. Completely unprofessional and unacceptable in this day and age.

Excellent service. I have used them for 2 years now. Fair…read morepricing. Knowledgeable service providers.

Mike has always done a great job for us! He installed our new furnace and AC unit. He's very…read morereliable and gives you honest pricing and options.

I highly recommend HeatStar for A/C repairs. Mike is reliable, knowledgable, and extremely…read morecompetent with his work. We have two A/C units that have had unrelated issues within the last two months. Each time I called Mike for service, he came the very same day and was able to resolve the issue quickly. He is very skilled at being able to diagnose the problem, and he had the necessary parts and equipment in his truck to be able to promptly make the repairs. I also appreciate that Mike takes the time to provide clear explanations and is always very patient and responsive to our needs.

Had an issue with our furnace and called at 7:45 am Engler Heating who we have been using for…read moreyears. The owner Brad picked up the phone and I explained that we were without heat off and on . By 8:30am his son Aaron was at our door and fixed the problem . Did not try and sell me a new furnace or up sell me on any work . Their pricing is very competitive compared to other heating and ac companies. This is a family owned company who you can trust with your heating and Ac needs. If you needed a whole new system or a service call this is the company you should call .

I had this company come over last year and they over charged me and are just dishonest. Use this…read morecompany at you own risk? They also do not honor their warranty?

Thank to Edmon from Proair company. He's very professional and experienced in his field. I strongly…read morerecommend this company and Edmon's work. Thank you for your service

Edmon responded quickly to our initial request for an estimate and inspection. He provided a lot of…read moreflexibility to work with our schedule and was able to come by the next day where he diagnosed the issue right away. He quickly went to work to clean, replace the AC capacitor, and complete the rest of the maintenance in a timely manner all for a reasonable price.

Denzel is the best! He has become our go to for all things furnace and AC in our new home. He is so…read moreresponsive and trustworthy and we have used plenty of big name companies but keep coming back to Denzel. He is just the best and he is so knowledgeable. I recommend him to anybody!

I did my research in having our furnace humidifier replaced. Denzel and the staff at SirChill were…read morequick in their response, professional, friendly and affordable. Good service is hard to come by these days and I couldn't be more satisfied with everything from SirChill !

Chris really helped us out in a pinch. We were working with another company that kept making…read moreexcuses and pushing back work by weeks. On the last week we had to get the project done, we were ghosted. A friend recommended Northfield and after explaining our situation, they fit us in their schedule as soon as they could and got the job done on time. I could not be more thankful for their help!!

Jason (owner) and his crew at Northfield Heating are amazing. Our air conditioning was not working…read moreduring the recent warm weather. They were very responsive and came to our house promptly. They were able to fix the problem with minimal expense and trouble. This is during the pandemic and the crew members were appropriately dressed with PPE and had minimal "contact" with us. They are very respectful of what they are doing in your house, explain what they are doing before they do it so there are no surprises when you get the bill. They are also highly skilled and do not try like some others to do extra work that is not necessary. I trust them totally. Highly recommend them.

I called for an appointment on Friday to service my air conditioning. He said they would send…read moresomeone out on Monday. They asked if I preferred morning or afternoon. I said afternoon, please. On Monday about 4 o'clock I called to check on the status. They told me there would be no one out because I was on the waitlist. Waitlist? Why didn't anyone tell me about a waitlist when I first scheduled the call. I asked where I was on the waitlist and was told I was number 10. They said I would be scheduled if someone canceled their appointment and it was unlikely that anyone would be out within the next week. I understand this business was sold since they originally installed my unit. They might want to revisit their customer service policy.

I returned from Florida and Saturday was the first time I turned on the air conditioning. Not…read moreworking. I called Miller heating because they originally installed the unit. They said they could come out on Tuesday for service. They asked morning or afternoon. I said afternoon please because I have a doctors appointment in the morning. She said it'll be between one and five. At 4:30 PM on Tuesday. I hadn't received a call so I called to check on the status of the service. I was told at that time that I didn't have an actual appointment, I was on standby. Standby? What the heck is standby? Standby means that if they have a cancellation, they would work through their standby list. After some discussion I found out I was 10th on the list. That probably means I would have Service sometime in July or August. I can't believe that they run a company that wouldn't tell me about standby when I booked the appointment. Why would they ask morning or afternoon if they weren't even sure whether they were going to be here. I am a very dissatisfied customer and found another heating and air conditioning service that will be out here tomorrow.

Oscar did a great job guiding me through the process of trouble shooting an issue with my Google…read morethermostat. He was very knowledgeable and professional and helped me get the thermostat working in a few minutes. They are now my go-to place to call for service.

I contacted NM services, they followed up with my request to my needs right away, I highly…read morerecommend this company. Great customer service and they were very knowledgeable about their job. Please call then whenever you need assistance.