Waited for my appointment so long I finally just left. Conveniently located But I refuse to wait…read moremore than an hour after my appointment time and I don't think this is unreasonable.

Beware of this place. They don't communicate well with insurance companies and make the patient…read morepay upfront then never refund money when insurance pays. They also tell you they are out of network when they are in fact in network. They don"t know what they are doing. Run far and fast from this place.

they pretty much suck and they will butcher your mouth when pulling teeth they don't keep up with…read morerecords and all the females that work at the desk all they do is talk and not keep up with patients

The doctor Jacob is a joke. He could not pull my husbands teeth. Not no wisdom teeth. He got it…read morestudding and saying he was scared because it was connected to his sinus. Well why are you there?? This man is in pain. You charged $100 just to look at it and didn't pull his teeth. Told him come back Thursday when the other doctor is there and can do the job smh. Yal got to do better. I brag on the service all the time and to get here this morning and be let down by this in for sure, unprofessional, nervous doc yal got to tighten up fr fr

I felt that Dr. Fox wasn't detailed oriented and didn't care about me as her patient. In my…read moreopinion, she did not go that extra mile to explain why I was having difficulty (pain) and tried to send me off to an endodontist instead of reevaluating her work. I simply felt she didn't care. Would not recommend her as a quality Dentist.

Was seen by both dentist and you can't go wrong with either. I Would recommend to anyone looking…read morefor a great dentist. You won't be disappointed, I have had trouble finding a dentist I like due to childhood trauma, so believe me when I say they are great. There have only been 2 other dentists I like and one was in the Army and the other retired. Office personnel and dental assistants are also very nice and good at what they do.

Dr. G is great! His office staff is friendly and professional. He is in my network for my insurance…read moreso I moved to him and he picked right up with my care from my previous doctor. I am very happy with my choice.

Bow Down to hygienist Ishtar! She is AMAZING! I told her, she gave me the best cleaning…read moreexperience I've ever had. #1...her name matches her skills...Goddess! Ishtar was patient with my anxiety and kept checking in to make sure I was doing ok. Since moving to NC, this is my 3rd dentist. I think it may be my last. Dr. G has great energy and strangely said, I'm looking forward to having my cavities taken care of at his office.

Excellent office and everyone was very sweet and patient with me because I do not like going to…read moredentist. Dr. Jones even called me in the evening to check on me from both procedures himself, and that kind of care and concern means everything. Thank you everyone!

I have severe anxiety and was nervous to even go in for x-rays. I need 10+ hours of work done and…read morejust had my first of four working appointments yesterday. From the first time I walked in, the staff has been absolutely amazing. They didn't make me feel self-conscious about my teeth, and they are constantly checking to make sure I am doing alright, or seeing what they can do to help me relax. The appointment was 4 hours and went very smoothly. If one of the dental assistants noticed I was in pain, they would have Dr. Jones stop and administer more medication. They made sure to have my friend call when I got home safely, and Dr. Jones even called latter in the evening to check up on how I was doing. I know this is a long review, but I can not say enough amazing things about Dr. Jones, the staff, and the cleanliness of the facility. Thank you Jacksonville dental care!!

They treat me really good, it was fast and did excellent work. I'm very pleased with everything…read morethey have done.

I want to start by saying my name is janet grice ..my beginning visits were so so ..but by the…read moreending of the process my experience got way better....Denise was very polite and helpful and I am thankful for getting my issues taking care of & feeling better..

Kind and attentive staff. You can tell that Dr. Pennisi and his staff care. I feel at ease and like…read moreI can trust them. They made what can be stressful for many way less scary. It's nice to go to a private practice that doesn't have the big corporate feel of so many dentist offices these days.

I'm retirement age, and I have seen several dentists in my life. Never have I experienced such…read morepleasant, friendly, intelligent treatment as I experienced at Pennis dentistry. Dr. Pennisi was preceded by the most lovely staff. Hygeinist Kathy was a brigtht spot of intelligence, humor, and thorough professionalism. I was put at ease from the moment I entered the office. Tracey was warm, friendly and efficient. I did not wait long at all, Kathy cleaned my teeth with gentleness and thoroughness and the BEST stories! She is just personality plus, and put me at ease, which was wonderful because I have had some unpleasant experiences at dental practices. Dr. Pennisi inspired confidence the moment he intered the exam room. He has a calm, positive, pleasant and professional demeaner that made me glad I had chosen his practice when I needed help. He and his staff had come highly recommended by my neighbors on the Nextdoor app--and they were not wrong. I will return soon to follow his advice. GREAT experience!!

I had a procedure with Dr. Patel and Kimberly, and I can't say enough about how wonderful they…read morewere. I was really nervous going in, but they both went above and beyond to make sure I felt comfortable and informed every step of the way. Their patience, kindness, and professionalism really put me at ease. I truly appreciated the extra effort they took to ensure I felt safe and cared for throughout the entire process. I would highly recommend them to anyone seeking compassionate and attentive care.

This place is absolutely unbelievable. Every single staff member and dr has been remarkable. I've…read morehad such bad experiences and I'm expecting the worst every time, but they go above and beyond. I'm such a baby and they were so caring addressing any discomfort (and there was minimal discomfort) every step of the way. From the front desk, drs, and everyone's between... there should be no other dentist in the area that you should go to.

I love Midtown Smiles. My whole family have been patients for over 3 years. Super friendly and…read morecaring about their patients. Never any presure about anything and understanding of individuals needs and concerns. Would recommend anyone to this practice. Sadly a thing of the past but this dental office is what good old patient care is all about!

Dr. Zombek and Rose were wonderful! I just had my first visit and they were incredibly thorough…read morewith their explanations and rationale. They planned a patient- specific plan of care for me based on my dental needs. Plus I almost fell asleep during the cleaning it was so nice! Wonderful people, great experience! I am excited to go back to the dentist- never thought I would say that!