Miguel & Luna's Oasis have been an absolute blessing for our pool. The quality of work exceeds the…read morevalue. From replacing plumbing early in the season to sand filter maintenance, chemicals & more this is the best option I have found in over 10 years.

Miquel has been amazing. Our pool had been closed for more than a year and he's just fixed it all…read moreup and it's beautiful! He power washed the deck as well and installed a new pump. Prompt. Professional. An all around pleasure to work with!

Service Provided: Pool Opening and Water Balancing…read more Very knowledgeable, provided excellent service at a reasonable price. I will use thier services again.

I had an appointment booked and no one showed up. I have sent text messages, emails, and called…read moreevery day since (6 days ago), no answer or reply.

Custom Pools, LLC is a top notch company. The owner Jack is extremely organized and dedicated to…read morehis customers in doing a job expertly, timely and to the customers desires. The employees are awesome, kind, courteous and easy to work with. I searched the web for a company and found Custom Pools, LLC. The owner personally came to our home and has been in contact with us during the entire process. NUMER ONE COMPANY AND STAFF.

Jack and his team did some stone and tile work around our fiberglass pool. They were awesome. Jack…read morewas prompt when returning calls and came over the next day, after the initial phone call. The finished product looks awesome and we couldn't be more pleased. We would highly recommend them.

In store service is fantastic. We are relative newbies as far as owning a pool. After having…read moreanother company (who's name has something to do with Spring, Summer, Winter and Fall) install a salt generator for us, I took my water samples to said company to get our chemistry straightened out. $300 in chemicals later, I had cloudy, green water. Fed up, I took a sample up to St. Charles Pool and Spa, and that afternoon, I had a sparkling, clear pool. I've never gone anywhere else with chemical questions since! They also helped me troubleshoot a motor problem I had last year, setting 2 motors up in the back room to check their performance. I highly recommend this store.

Worst customer service I have ever received. Andy is dismissive, condescending and genuinely…read moredoesn't care about the customer. I have had countless issues over the last couple years with St. Charles Pool and Spa opening/closing my pool as well as no weekly maintenance. Very half ass job with the closing causing numerous issues opening in the spring. Pushed the opening back several times this past spring, and left with it pond green colored and told me to shock it. Pics are from day they opened to 4 days after and they refused to come back to get it right. Every time I call to get them to come back to fix their errors, Andy tells me 10 different excuses and ends up saying it is my fault. The only thing they're good at is racking up the chemical charges every week and billing the customer. Do yourself a favor, never use these clowns. It will end up costing you so much more in the end as they have no clue what they're doing and send incompetent people out to do the job causing $1000s in damage that they won't fix.

Dustin started cleaning our pool weekly last summer. He did a fantastic job! I am a new pool owner…read moreand was so frustrated that I was spending all my time balancing chemicals and vacuuming. He takes care of everything so I can just enjoy my pool. Looking forward to this summer!

From the owner: Swimming pool repair service in St Charles, MOread more

In some ways I hate to say this, because I want Jimmy to be available when I need him; but he is…read moreawesome. Over the years I have used more than a few pool services. None can come close to Jimmy's. Quick response, great work and reasonable prices, what more can you ask?

From the owner: Jimmy's Pools has been in the business of in ground swimming pool fun since 2003. Call us anytime…read morefor services and repair. Pool Openings Pool Closing Safety Covers Salt Systems Vinyl Liner Replacement (in-ground only)

He his very informative and helpful for us as new pool owners. Also he responds quickly when asked…read morea question.

From the owner: A personalized service from a 25 + year veteran from Florida. I can meet all your needs.read more

Very helpful staff. They take the time to explain everything. Try to avoid at Saturday morning as…read morethat is probably their busiest time.

An amazing pool store with super nice staff. Best pool store in town, hands down. Always willing to…read morehelp and dont rip you off when you need them.