My husband has been having really bad tooth pain for about a week now , and this morning it just…read moregot super unbearable , Cedar Creek Dental was amazing and was able to get him in and out THE SAME DAY. This is my regular dentist as well and I have had nothing but good experiences. Thank you guys for getting my husband in asap !

I have mixed feelings about Cedar Creek. Overall, I would recommend paying them a visit to see how…read moreyou feel about your own experience. I do appreciate that when I expressed my preferences on the types of cleaning tools to be used, i.e. not the ones that vibrate loudly in your skull, and they were open to accommodating manual tools. With that said however, they didn't clean my teeth much at all during my appointment. Truly just a brush and floss, and while I do enjoy the idea that my teeth are that clean, I'm sure there must have been some plaque to tackle. During my first appointment, I agreed to work with them on a teeth splint, which is similar to an Invisalign retainer, but formed more thick with the mission to relax your jaw muscles overall. This has been a lengthy process, but there is only my jaw to blame for that. I do wish the appointments were more concise because they often run over time, time that I have requested off of work and need to stick to. I think this will improve over time, since this is a new process on their end. But with that said, allot an extra 30 minutes for these appointments. Overall, I can't say for certain whether this has improved my headaches, but I am pleased with the consistent data results that conclude the muscles are indeed relaxing. With all of these positives, there are only a few negatives, but they are impactful to my experience so I will note them: When I first set an appointment for Cedar Creek Dental I noted on their website that they did not accept my insurance. I called to verify, and the first person I spoke to confirmed this was the case and estimated the appointment cost for me. When I arrived for my appointment however, Marianne said this was not the case and that the insurance would be accepted. As expected, once my insurance received the appointment they did not cover any of it. As I said, I expected this, but was disappointed about the misinformation given to me. My second critique is in regards to the unnecessary religious paraphernalia placed around their waiting room. Marianne took it upon herself, with Dr.Alexis' permission, to place little jesus figurines around the waiting room. Religion has no place in a medical facility. Symbolic figures don't mean the same to everyone, they can remind some people of previous harm, pain, and trauma. It is severely unprofessional to have these placed around a space that should be open and accepting to all. Especially considering the current political climate that uses these figures as an excuse to harm and exclude POC, women, and the LGBTQIA+ community. I brought this up to them but as expected, they took their own side, not even for a moment considering other feelings and opinions. That is always how it goes in these situations, of course, I sincerely was not expecting any consideration from them. In fact, Marianne said,"I've only received positive feedback about them", without considering that other people are too uncomfortable to bring it up, knowing they will be dismissed as per my example. Now you have received negative feedback, and you are choosing to ignore it. This nonaction reflects poorly on Cedar Creek Dental. Medical facilities have a responsibility to express consideration for everyone from every background. Otherwise, it proves that their work is affected by their biases, which is dangerous to people who disagree with them or minority groups ousted by their religion, in any capacity. That consideration should extend from the front desk, to the dental chair, which is not the case here, unfortunately.

Have been going to this clinic for many years and they always do a good job with my teeth. Today, I…read morewas treated by Megan who did a great job with cleaning. Light hands, very careful with instruments in my mouth, pleasant personality. six stars! Highly recommend this practice.

I've been coming to Dr. Sobieh since last year. It had been a long time since I'd been to a…read moredentist, and I was nervous. I've had to have deep cleanings, fillings and a tooth pulled, and the results have been practically painless. Times surely have changed! Dr. Sobieh is wonderful as is her staff. I highly recommend them to anyone in need of dental care.

I went in for a routine cleaning and had such a great experience. Cameron (the hygienist) was…read moreawesome. He talked me through everything he was doing and made sure I was comfortable the whole time, which I really appreciated. Dr. Greg and Farah were amazing too. They walked me through options to help with some sensitivity I've been having without making it feel overwhelming or pushy. Honestly, I feel like I've finally found my dentist in Winchester. Highly recommend!

Omg this place is a treasure. The staff is absolutely incredible and the quality of the care is…read moreamazing. Best dentist I've ever been to.

Great first time experience today. I was very pleased with the care and attention of the whole…read morestaff, I made an appointment for a routine cleaning in 6 months

Words cannot express how much I love this office! I'm a complete dental-phobe after some bad…read moredentist experiences as a child and always have had a lot of anxiety surrounding dental visits. Dr. Haynie and his fabulous team of hygienists put me right at ease. It was the most calm, gentle and thorough cleaning I've ever had (in my 30 years of life). I've seen several hygienists in the office and they are all equally amazing. They are great at fitting you in for emergencies or last-minute concerns as well.

I can't rave enough about the dental work and professionalism I experienced with Dr Tolley and his…read morestaff. I went to Dr Tolley for corrective dental work to fix what my prior dentist has done to my front teeth. My front teeth are the first impression I give to the world, and Dr Tolley made me proud of my smile again! Thank you!

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

I booked my appointment for dental cleaning, they called about getting my insurance to authorized…read moremy cleaning, gave them my information, and stated if there was an issue they would call back. Didn't receive a call; so I arrived at my appointment. While in the waiting room, the front desk stated that I wasn't on the dental insurance. I asked about this was looked into earlier and the person stated I'd there was an issue they would notify me before the appointment. So I had to decline my appointment. Front desk person seemed perplexed. I told her I am not going to pay for a cleaning when I have insurance. I asked why I wasn't notified if my insurance wasn't accepted. She didn't have an answer. Super disappointed.

Wow Jade and the other staff are super awesome! What a great experience and it was hassle free. You…read moreneed to see them and really experience a great dental treatment.

This is my 2nd review. 1st was in December 2025. I had my full (lower and upper) dentures made by…read moreAspen a few years ago. The lower cracked on Dec and Aspen reloaded it quickly (within an hour). The lower broke again yesterday and again they repaired it in a hour after evaluation. They also have ordered a spare / replacement be made, no charge. I have not had the negative experience that some have posted but anything is possible. Perhaps personnel changes have made a difference; their facility replaced the former Ruby Tuesday location a few years ago. I found the staff at Aspen personable and responsive, a far cry from other experiences with others in the past (not local to Winchester). I do highly recommend them.

I really wanted this to be a positive review, especially because Dr. Gaitan and Fatima were…read moreinitially great during my first few visits. Unfortunately, my experience has taken a very disappointing turn. I first came in on 5/13 with severe tooth pain. After that visit, I walked away with a $6,000 treatment plan and an appointment scheduled a week out--but no relief. I was told I needed a root canal, two crowns, and a cavity filled. That cavity still isn't filled to this day. When the pain worsened, we reached out for help and heard nothing back. We ended up needing to schedule another appointment just to get something for the pain. Fast forward almost a full month later, and I'm in just as much pain--if not more--than when I first walked through the doors. At this point, I have two temporary crowns--one on each side--and the cavity that should've been addressed immediately has become so painful that even air hitting it is unbearable. Now, the tooth behind the one that had the root canal (but still doesn't have the permanent crown) is throbbing. I understand dental work takes time, but I came here with pain and left with more of it, and with little resolution after weeks of waiting. It's heartbreaking and frustrating to feel like things were not only left incomplete--but possibly made worse. I hope this review prompts a more thorough look at how patients in pain are cared for, because I wouldn't wish this experience on anyone. ____________________________________________________________________________________ I recently had my first-ever root canal, and like anyone would be, I was nervous. But Dr. Gaitan and Fatima made all the difference, today. From the very first appointment, Dr. Gaitan has been kind and patient through this process. Each time I've sat in his chair, he's eased my concerns and made me feel confident in the care I was receiving. Over today when I had additional concerns, he sat right through them all with the same kindness. Fatima was a sunny spot in the morning, equally amazing--knowledgeable, professional, and attentive. Today's visit was no exception. They both took the time to go over the procedure as we went through each part of the procedure. The only hiccup I experienced was during a time Dr. Gaitan was on vacation. Unfortunately, dealing with the front desk in his absence was frustrating and lacked the same level of communication and support. That said, when Dr. Gaitan is present, the experience is exceptional. I'm so grateful for the professionalism, compassion, and expertise shown by Dr. Gaitan and Fatima. Highly recommend!

This guy broke one of my front teeth while trying to pull a molar!!! Never offered any means to…read morecorrect the broken tooth! I will never go back and never reccomend anyone to go to this dentist!!!!

Dr. Jeffrey Davis has been my dentist for more than ten years and I am happy to say that his…read moreservices along with that of his two RDS assistants have been superb. Now that I am becoming elderly my dental problems are becoming more complex to fix and I appreciate that Dr. Davis walks the extra mile to ensure a quality job. They deserve to enjoy a great thanksgiving

For everyone who is interested in coming here makes sure there's no hidden fee in advance…read more One of the ladies (dental assistant?) at the front desk typed something on her phone and showed it to one of receptionists. And then the receptionist told us (We felt she was afraid to say it. Because the first paperwork she asked us to sign with $0 cost) that they would charge us $75 as consulting fee. The consulting fee can be waived if we choose to have our treatment done. However we had been told that they have no time to do the treatment. They had next appointment coming soon. When we made the appointment, we clearly told the front desk what we need: quote for making two small teeth bigger (Veneer or Resin Filling). The front desk told us that we needed to see a doctor in order to give us a quote. No one told us that if you want to get this so-called quote, it would cost $75. The receptionist who made the appointment didn't tell us. The receptionist who confirmed the appointment didn't tell us. The dental assistant who welcomed us in didn't tell us. I think the money was charged when my wife said she wanted to consider when the next appointment would be and gave them call back. The reason why we were there is because my wife's orthodontist (from the other institution) only offered Invisalign and braces. My wife wants to have her teeth filling before going back to the orthodontist so that he can order retainer for her. Her appointment with the orthodontist is two weeks later. She thought it would be better to have teeth done the day before seeing the orthodontist. That was why we did not decide to have teeth done right after they gave us quotes. Because they were going to charge for "consulting fee", we chose to have teeth resin ($333 for one tooth resin, $1000 or so for one tooth veneer) instead. Then they said they had no time! When we questioned about $75 (we obviously could tell they came up with the price out of blue: employees communicated with each other through cellphone), they knew it was their mistake not to mention the fee before we met with dr. Hall. When we told them that we felt uncomfortable with paying the fee in which they didn't notify us in advance. The receptionist reported our concern to dr. Hall. When the receptionist came back, she said we had been given a discount on the resin filling fee ($333 for per tooth resin). It supposed to be $1000. Before we visited here, my wife's orthodontist already told her resin fillings for each tooth probably cost $300. Does this so-called discount have anything to do with the $75 they charged? We paid it anyway at the end. Basically we paid it for the dentist's precious 10-15 minutes for quotes. If they let us know in the first place and didn't give us excuses, we wouldn't be so upset.

Their receptionist is profoundly rude. The office is difficult to find & is near sketchy apartment…read morecomplex. They clearly have fake reviews on google & yelp.