Lots of dresses to choose from. Some more casual and some really out there! They had lots of sale items, with two different racks around the store. The staff was really helpful with helping me find an affordable and comfortable dress. read more

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Shopping at Windsor is one of my fav ways to spend an afternoon:) Friendly and helpful staff and fun selection of dresses. It was the shoes I was trying on in this instance, still fun! read more

Windsor - Love Windsor! - Accessories Near Me - San Diego, California

Wow. I haven't seen this level of bad customer service. There were a few people at the register, one caught my eye, I smiled at her, she looked away, another one suggested the one who looked away should take my turn, she took me, after ringing, she just put the bag in front of me, looking down, no "thank you" or any words. Damn girl you were unhappy! read more

The owner reached out to apologize and he asked what he could do to make it right. I let him know a gift card or discount card would be nice and he left me on read. I guess poor customer service starts from the top and goes down to the bottom! What a joke! read more

Such a great experience at Windsor today! Allyse seriously felt like my personal stylist--she helped me put together the perfect concert outfit and made the whole experience super fun and personalized. I loved every piece she picked and ended up buying the full look. I left feeling so confident and excited! Can't wait to come back and have her style me again read more

I love this store. The employees are helpful, friendly and knowledgeable about store inventory. I highly recommend this store for great choices of outfits. Ask for Jasmin. read more

My daughter bought a very nice styled dress for her high school winter formal. She paid for this dress with her money; by tutoring & babysitting. It's assumed these dresses are a one wear product; so at 60$ you'd think it would at least last for the 4-5 hour long occasion. Nope, one spaghetti strap popped as she was getting in the car, the other at the dance. The few stitches holding it together unraveled. She went safety pinned up and we crossed fingers there would be no more damage for the rest of the night. Just realize this dress store is all style but no substance. This was at the Parkway, El Cajon location. read more

I came in Friday night looking for an outfit, Jack was extremely helpful! He even took extra time to help me out matching fits. If you ever need help with any outfit, you should definitely ask for him ! read more

I love Windsor clothing and I'm so familiar with their sizing. However, this location never has anything left on their clearance racks during a sale. Either they are putting out very little or everyone is just beating me to it but they hardly have anything good on the racks. I'm also never greeted here when I walk in and nobody ever asks if I need help. read more

Vanessa helped ya girl out tonight!! I needed to find a dress for this weekend and she helped me create my final look - dress, shoes and purse! I wasn't sure if they had shoes for wider feet and shorter heel, but she found me some cute shoes & a purse to match! Catch her in the store if you can, She is a gem!! read more

Customer service was 100% I believe I spoke to the manager Sydney over the phone. When I arrived to the store Sydney greeted me, while she was assisting other customers. She asked me what I need it and I didn't wait more than 5 min even though she was helping her current customer. I want to highlight Vanessa, not sure how long she's been working there, but I'm happy Vanessa was there tonight. She went the extra mile and literally put a whole outfit together for me. I hope they get commission because I literally bought everything she recommended from shoes, jewelry, dress, and fur coat, and few other few things. Vanessa has an eye for style which I appreciate it very much. I was in such a rush if it wasn't for her I would of came home disappointed. I didn't get what I had in mind or what I wanted, but I got something ten times better. I hope to see Vanessa grow with this company or even become a designer fashionista! When I get compliments on that day I'm going to make sure Vanessa name is mentioned. I will definitely be coming back to this store to get more outfits :) The only thing I would suggest is to try to keep the dress that have sequence away from satin /silk dresses. I wasn't able to get the size I wanted because the medium dress was damaged :( Thank you Mission Valley for making my first visit here an amazing one. I know Vanessa job was not to put an outfit for me but she took her time, while assisting other customers as well. Sydney ( I hope I spelled your name correctly). Thank you once again. O yeah one more comment, the fitting rooms did smell kinda funky, so maybe have some Lysol in the fitting rooms or sanitize them as customer leave. read more

Went into this store the other day for a dress and Kaycee was a great help. I will definitely be coming back here for future events!

I absolutely LOVE everything about Windsor! First and foremost, amazing prices. In fact, most of the outfits I have purchased from Windsor were on the sale rack for seven dollars. That's right, $7! Super trendy and good quality. I'm always amazed at what I am able to find. I have been to a few Windsor locations and this one is similar to most. I came here to try and find a last minute Cruella de Vil costume after mine was lost in the mail. Not only did I find the perfect dress, but they had a faux fur shawl for $20. I was planning on stopping at Party City for one that was priced at $40 and BEYOND cheap quality, so I was ecstatic to find one here by chance. Quick check out and easy store layout to find what you're looking for! Seriously check this place out no matter your style or size preference! read more

I was helped by Varessa she greeted me and asked how I was doing and I was completely honest and told her how overwhelmed I was shopping last minute for a dress to attend a wedding. I was with my kiddos and I really appreciated her grabbing what I needed quickly and efficiently as I knew my kids patience would wear out. She was kind and understanding I had my hands full. I let her know my Size and colors of interest and she helped me pick exactly what I wanted, a long formal dress with shoes and a discreet bra for my gown. Sometimes you don't know how anxious a momma can get in a store but Varessa was sure to help me from start to finish to make it a smooth process. Shes really kind and willing to help and even showed me some new dresses that had just come in incase I didn't want to miss out on any possible looks or styles. I was asked if I was part of the Windsor email program so I could get my perks and of course I had a coupon in my email! But they also gave me a coupon in my bag for next time to take 15 percent off a future purchase ! thanks a lot to Windsor mission valley !! My transaction was within my budget and although I didn't purchase accessories I was offered help with them as well. read more

Windsor - Yay! I got my dress and shoes - Accessories Near Me - San Diego, California

Just had the most amazing experience thanks to Vanessa. Was super overwhelmed trying to find a dress for an NYE event and she helped me the entire way through. From helping with different options to comforting me through a decision, she was the sweetest soul. If it wasn't for her, I would've gotten overwhelmed with too many choices and probably just left altogether. THANK YOU for your help. Also, Riley at checkout was also so kind and helpful. Went above and beyond searching around for an additional size. Thank you!!! Will 100% be back and will definitely be buying much, much more. Thank you both for being so sweet and helpful!!!!! read more

This is my 3rd time shopping here and I'm never going back. When I asked to get a fitting room, one of the sales associate thought I was going to steal! She did a count and inspected every single item before letting me close the door, never experienced that anywhere, and I shop A LOT (Nordstrom, Free People, Sephora, Zara(and these sales associates are known for lacking CS), Levi's, you name it). Then when I was ready to checkout, I took out an item from my Windsor bag (from a previous purchase and a discount code) to do an exchange....the cashier was also rude, KEPT asking me why I wanted to do an exchange? Ma'am, I literally changed my mind and instead of asking for a refund I'm actually walking out with more items. This interaction happened around 1:40ish pm (9/12/24). Last week (9/5) was such a different experience, can't recall her name but she was super friendly and welcoming. What a shame because it's close to my home but not giving them my business again. read more

If you want a cocktail dress or formal gown, and you only want to wear it once, this is the place to buy it great prices and really pretty dresses. This is the third shop they've had in this old Mall. The staff person that was helping me in the store was very friendly and I always appreciate that. read more

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Shout out to my new Windsor besties Alisha and Jasmine!!! They were incredibly helpful, friendly and personable!! 10/10 would recommend this store on their customer service alone! Great selection of dresses and a very well kept store as well. read more

Came dress shopping with my mom and sister and there were nice selections, but the customer service could have been better. The young girl working the fitting room kept aggressively asking how many pieces of clothing I was trying on. I know the limit is 6. And I'm not gonna steal a $20 dress.. we were just trying to enjoy our shopping time together and we kept getting rudely interrupted. The cashier ringing up my mom was rude too. Definitely need some more customer service training here read more

I hate dress shopping with a passion. And I do not leave reviews like this often. I had the best experience with the most patient and helpful Alisha. I believe this was her name. Alisha helped me find not only the dress I wanted to wear to my event but also some confidence. I just wanted to highlight her helping me in the dressing room I believe the day was 11/05/22. She was extremely busy with girls finding dresses and still helped me so much. I love my dress and I even went back there to buy the fur shawl she showed me and some heels. So thank you Alisha! I'll post a pic with my dress when it's all hemmed and ready! read more

Lily is amazing! I came in so stressed out for an outfit. She was patient, caring and helped me through my entire purchase. Thank you so much. You made my whole day read more

Great selection, prices and customer service. Excellent addition to mission valley. I've come here twice and each time it's been a great experience. read more

One stop shop for everything you could need for an event, birthday, wedding, night out, etc. My only gripe is that medium sizes were scarce the two times I've came by to shop for things. Other than that, I highly recommend this place! The ladies working here are the nicest and most helpful employees ever! (Especially during the holidays. They stay on top of your requests and work great under pressure while dealing with long checkout lines. You guys are awesome! (: read more

I never care to write reviews unless I have an AMAZING experience or a HORRIBLE experience. I wasn't expecting it but tonight Angela's customer service skills blew me away! I was more needy and indecisive than usual and asked her questions several times and went to the fitting room twice. (I would have been annoyed if I was the person working). But Angela was super sweet and helped me a lot. #customerservicesuperstar I was about to leave empty handed because I couldn't find just what I was looking for. Angela felt so bad that I didn't find something so she literally walked me through the whole store to find the perfect thing. We ended up finding it! Bottom line- you don't expect to find such good customer service at the mall especially around closing time. Somebody give this girl a promotion! (Disclaimer: I'm 90% sure her name was Angela because that's the name on my receipt) read more

Great store, great staff, great prices!! Good for a night out or a sexy evening gown!! read more

This is a clean amazing store the customer service is amazing. Brook assisted me with everything picking out something to wear for my special night and random outfits. The store has a lot of great clothing from casual dressing to a nice night out to back to work week looking professional. So glad this location opened up. Make sure Brook helps you out. read more

Windsor - Clean brand new store. Brook was amazing through my whole shopping experience helping me put clothes together. - Accessories Near Me - San Diego, California

Service was amazing! One of the employees went all around the store and grabbed me a handful of dresses after asking me a few questions. She was so sweet I wish I could remember her name to put on here but regardless, love this store:) read more

Paulina helped me out so much! So I'm like extremely pregnant and I have this belly where it has make me a little insecure just because nothing really fits me. They do not carry any maternity dresses so regardless any dress that I would wear I would have to find the perfect size for me without guessing. I was pretty much freaking out because I have an event tonight and nothing was pretty much fitting me and Paulina really did help me. She brought me so many options and was extremely considerate of my situation. I just wanted to leave a review because I didn't realize being pregnant was going to be such a toll taker. But she made it very easy for me so thank you read more

I came at 8:15 pm and it was already closed even though it said closes at 9pm. Very misleading and disappointing..

My friend and I walked in and got so excited! For the quality of the dresses I expected to see $100+ on the price tags, but all of the dresses I fell in love with were under $50! We spent way too long trying on all of the beautiful dresses but Luz and Brik were very helpful and patient with us. Definitely my new go-to store :) read more

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Nice change to the plaza. Glad they came. Super cute clothes. The ladies are all so helpful and kind......... read more

loved the mini dresses ! the staff are so nice and helpful. i ended up trying on a bunch of dresses for homecoming and couldn't pick, they were all so good, even the shoes in store were nice as well as the jewelry and bags. read more

Windsor - black mini dress, spaghetti strap - Accessories Near Me - San Diego, California

The costumer service was a 10000/10 Isabel is amazing. She went above and beyond to help me and everyone else in the dressing room. She was sweet, professional, and was so much help. It's so nice going into the store and feeling so welcomed and being treated so well!!! read more

I love this store customer service is great the have the best dresses for any occation read more

I live by mission valley mall and shop there frequently. Almost every time I shop at Windsor the employee's are so snobby, as if they hate their job. Windsor is always my go to, they have such cute clothes but the customer service is horrible. At least it has been for me. There is no welcoming "hello," they act like they can't be bothered to answer any question and when they do it's very catty. I have never wrote a yelp review before but this needs to be said. I'm just wondering if I'm the only one ? read more

Fashion time - great selection and the gals are really sweet in the store and always willing to help pull some options for you in the store!

I came in for a last minute dress - day of wedding. The ladies at the store were amazing! It was as if I had hired my own stylist. I ended up buying one of the first suggestions. Will def return. read more

Probably one of the worst fitting room customer service experience ever... and I work retail so i'm not just making this up. Young short girl working the fitting rooms clearly seems like she hates her job and doesn't want to be there.... I smiled at her and she didn't even greet me (probably because I interrupted her conversation she was having with a co-worker as there was a line of 3 people waiting to use the fitting rooms) she just snatched the clothes from my hands and put me in a fitting room.... then proceeded to bump into me later in the store and didn't even say sorry? Not one word came out of her mouth while assisting me like AT ALL and her vibe was so negative... I understand people have bad days but if you can't keep your composure then you're better off finding a job other than retail. Strongly recommend retraining your employees on better customer service. The cashier on the other hand was lovely and sweet but definitely never coming back to this location, should've just trusted my gut and went to the one in Plaza Bonita. read more

So excited that a Windsor opened up closer to me! The store has a great selection of dresses and the employees were all very helpful. I was looking for a holiday party dress and found 2 super cute ones! read more

Paulina, Lex and Luz were awesome! Amazing customer service thank you so much ladies! You made this experience so helpful and pleasant !