Natalie! thank you so much for the spectacular service! Natalie is a pro at customer service and…read moretook great care of my mother and i. i was shopping for an xmas gift for my partner and Natalie answered all my questions and even built a gift box and wrapped the shoes for me! fantastic service. the price was fair and very similar to smaller sizes from the croc store. they advised me that DXL works with manufacturers to make larger sizes so a lot of the stock is exclusive. very happy to have one so close with great stock and superb service. i would definitely recommend and will be back!

I actually just left, but my shopping experience was so good. I'm in the parking lot right now you?…read more These guys are great I was greeted when I walked in the door. And checked on several times Ryan was totally helpful. I don't know if your company look at these reviews but definitely you got a good employee. You should let them know that.

I love this store. Officially love it, because of the Customer Service I received today, from Mary…read moreJane. Shopping is daunting to me. When I went to the fitting room and asked if she knew of any black dresses in my size, and she totally went on the hunt for me! Thank you for your helpful, welcoming and kind demeanor! I appreciate you! Gap is lucky to have you taking such great care of their customers! Will return!

Quality basic apparel at Gap for both women and men. Stopped here recently to buy a gift card for a…read morefriend. Customer service was pleasant.

This was my partner and my 2nd time visiting this store front in the last month. The first…read morevisiting, my partner knew exactly what purse she wanted and we were very fortunate to have the guidance of Jenny see us all the way through the process. Jenny engaged us in such thoughtful conversation that wound up being as memorable as the birthday dinner we had shared just prior. Coming in the second time, we were assisted by Zack who was kind enough to provide us some water bottles while we shopped. To our surprise, Jenny - who happened to be working that day - had recognized the both of us and soon we found ourselves with opportunities to build on the conversations we left off on. If Jenny isn't getting promoted anytime soon, Coach, you may want to rethink your business plan because she not only created memorable shopping experiences, but created repeat customers. Just a thought.

When we came in, the workers said hello. I said, "Hello, how are you?" but got no response. I had…read morebeen eyeing a bag that I really wanted, but it didn't seem like I--or any of us--were a priority to the workers. Another young lady who was shopping was asking questions and didn't seem to get a response either. We also called 3 times before entering and no answer. We walked out and went across the way, where we bought two bags, two belts, a shirt, and a wallet. The workers there were pleasant and attentive.

Old Navy is always convenient and affordable…read more This location has plenty of parking and an easy access location. It's set up like a typical Old Navy with plenty of options for clothing with affordable prices. The service here is attentive and friendly. They typically have a great selection of common sizes and switch up the apparel throughout the year. The restrooms and interior are well kept. If you're looking for affordable apparel, this is your place.

Very friendly staff. Shout out to Peter, for helping me get some price adjustments. Smooth easy…read moretransaction. Thank you Peter !

Shopping in Los Angeles, California…read more.. Member Mornings at TJ Maxx and Marshalls have been very successful for me! The special weekends are announced via email so we can plan ahead! Members who have the TJX credit card are allowed to shop one hour before the store opens! We get a free gift (today - it was a cooler bag) and a chance to win a gift card! I was lucky to win one of the gift cards! Names are drawn from the box around every 20 minutes during the two-hour Member Mornings event. I'm going to another store tomorrow and enjoy it again! This El Monte location is quite spacious, clean, bright, and organized! I found a few things that I needed... after looking at the shoe, personal care, and accessories departments. Thank you to the manager, Andrea, who was so friendly and welcoming! Your kindness is much appreciated! Thanks also to Stacey, the cashier, who was so patient with me... I couldn't remember my password to access my $10 Rewards credit!

Very disappointed by this store. Not only did they accuse me of changing tags, but the cashier was…read moreextremely rude about it; I would never do that. I came here as I do every weekend to walk around and shop and the cashier was not only extremely slow, but she accused me of changing tags. While the cashier next to her was taking three to four customers, she was still ringing me up and inspecting every tag as if I actually did change the tags. I didn't even say anything because I go straight to corporate at that point, since I know people. Check your cameras if you are actually going to accuse people and get your facts straight. Aside, I brought my own bag and she only put certain items in my bag when I told her to just stuff it, because I did not care if they were folded or not. At the end, I ended up stuffing my other three items she did not put in my bag, in my bag, because they fit. -____- Will never come here again & will definitely find the name of the employee so that this doesn't happen to innocent people again!

I really like stopping at this store while I am at the West Covina Plaza mall. They have a lot of…read moreanime gear, pop culture collectibles, or alternative fashion and is a fun place to browse. The interior of this store has that classic edgy vibe with dark decor, loud music, and walls full of graphic tees, hoodies, chains, backpacks. Even though it has that dark decor and vibe, they still sell cute anime or Disney accessories. I like their variety of Loungefly backpacks and they are cool to collect and also can be quite expensive. I also browsed their clearance section which contained a lot of T-shirts, anime hoodies, Sanrio merchandise, and goth-inspired accessories like chokers, jewelry, and platform shoes. Service was good. Some employees are friendly and helpful when it comes to finding sizes or locating specific merchandise. However, a lot of times the prices aren't marked so I had to take it to the register to get the value.

It's the best place to get the coolest gifts for the teenager (and teenagers at heart!) in your…read morelife. They always have great sales going on so that helps a lot. What I so appreciate is that they have an option where you can ask the item to be shipped to their store instead of to your home since there is a minimum purchase amount you must meet before availing of free shipping. I don't want to have to spend on shipping but I also don't want to have to blow all my money on things just to get shipping for free. This is a nice compromise. The staff is so helpful, especially Pow. She helped us navigate the store and find what we needed. But then again, getting lost in all the merchandise isn't so bad because they have so many little knickknacks you can examine. My husband always has to pull me out of the store because left to my own devices, I'd probably linger there for hours.

I came in looking at ugly shoes! And walked out with woody crocs!!! The guys are awesome specially…read moreFernando!!!

I rarely leave one-star reviews, but I had a concerning experience with a store manager today…read more I returned to the store after realizing I used the wrong coupon on a Crocs purchase. When I was told the correct coupon couldn't be applied after the transaction, I accepted it and proceeded with a return. While waiting, my teenage daughter overheard a manager, Fernando, say to another employee, "Tell those girls that our returns aren't working," then quickly retract it when she looked over. We completed the return without comment. As we were leaving, the same manager, Fernando, called out to my daughter, "Next time take a picture." When I asked what he meant, he said she had been "staring" at him. I told him she is a child and that the comment was inappropriate. He responded, "I am a child too." I then asked for a supervisor and was told none were available; I later learned he was a manager. Another manager stepped in, apologized, and offered the Crocs at no charge, which I appreciated. However, the issue is not the product or the resolution, but the behavior of a manager making a confrontational remark toward a teenage customer as she was leaving. I will be reporting this to Crocs corporate. Customers, especially minors, should be treated with professionalism and respect at all times.

First and foremost I would like to commend the store manager Jay! The last time I went in was right…read morearound Christmas when the 11's dropped. I didn't really care to get a pair for myself but I got there early for other shopping and stood in line in hopes of getting a size 7y for myself. When I was up next he kindly asked what size I needed I explained their was miscommunication with being told I didn't need a raffle. He didn't pay that any mind and was more focused on getting my size, he immediately said he had my size and said they would help me out and ring me up. I wasn't expecting to get the shoes because while in line I was told I needed a raffle. So he made this such a pleasant experience. They must've had a bit more than expected youth sizes. Today I call and ask if they have Air Force ones size 13 and I spoke to a gentlemen who was very pleasant and had amazing phone edict. He was able to locate a size 13 and told me they would hold them for me until my brother was able to get there. I asked for his name and it was Jay again! He's a great store manager and delivers great customer service !

Came for a quick swap and the customer service was impeccable. Whoever worked the closing shift…read moretoday thank you for your assistance. I normally never shop here but the new Mickey merch had me coming in. I had to swap sizes and I was in and out quickly all because the customer service was on point. In a market where online shipping is preferred this customer service keeps us consumers shopping in person.