This is my first time coming to Wingstop. The service was exemplary.!! Five stars. The food was so good and it was served so hot. It's a very large portion. There's no way you can finish it all. I got the hot honey rub tenders with corn. That was kind of like street corn delicious. And then a drink, and then order a fries I took So much home. Highly recommend coming here read more

When will Corportate realize they have a failing company? WIngstop wings are some of the best around! However, their service is notoriously baaaaad!!! Workers are downright mean, not paying attention to customers, giving customers wrong items and forgetting items. Managers that can't make change. And have bad attitudes. Yep, I've experienced this at more than 1 Wingstop location. Last order received was missing our carrots & celery. Our french fries had loads of salt and cinammon or sugar on them - odd. WHY DOESN'T CORPORATE CARE? read more

Food allergies are no fun!!!! Eating out can be a complete nightmare. My husband decided to order food from a restaurant I was not able to eat at. So I walked over to Wing Stop! Here I go, letting another person know about my allergies and handing them my allergy card. The manager comes to the front and talks to me about my allergies, he looked up ingredients pulled out bags and scoured ingredient list. We came up with wings with buttery Parmesan sauce that seemed to be safe. My husband brought in his food and I ate along with him at their table. Afterwards the manager asked how was the food, I said "I'm Alive" he laughed. The food was great and I lived through it. The managers name is "Alex" and he was so professional, kind, serious about my allergies. Cherrie was great to make sure everything was perfect for me. read more

Wingstop - My dinner - Chicken Wings Near Me - Berea, Ohio

Floor sticky had to wait for order to be taken because the girl was on her phone and I kept getting dirty looks from employees not cool at all.i don't think I will be coming back to this location . Just felt unwanted and they didn't want to be bothered.took over 15 mins for 10 wings and sandwich with the looks . read more

I ordered through Uber Eats and got: 4-piece tenders - 2 Louisiana Rub + 2 Hot Honey 4-piece tenders - 2 Hawaiian + 2 BBQ 3-piece tender combo - Louisiana Voodoo Fries + 3 Cajun tenders + Diet Soda Here's what I actually received: 2 Louisiana Rub (packaged together with the Cajun tenders) 2 Cajun (should have been 3) 2 Hawaiian 2 BBQ I'm completely missing the Hot Honey tenders I was most excited to try, especially since so many people rave about that flavor. The two Louisiana tenders from my first 4-piece order were packaged with the Cajun tenders from my combo, which made it even more confusing, and I ended up short a Cajun tender. The fries and drink were fine, but between the missing tenders, the wrong packaging, and my promo for a free 4-piece apparently not being applied correctly, I'm disappointed. I don't think my delivery driver stole anything, this seems like an in-store mistake but it still really ruined the order. read more

I met an employee and manager at a local store. Ken said I wouldn't be disappointed. So, I stopped in, order 2 different flavors of wings and they were done to perfection. They were meaty and both the Cajun and Korean BBQ had a nice little bite. Not too hot, not too mild. Thanks to Ken for convincing me to try them. Thanks to Nick the manager and Thanks to Heaven who prepared them. I will spread the word and I will be back! read more

Unfortunately, the normal manager, Anthony, was not around. Waited over an hour, ordering online stated that the food would be ready in 16 minutes. Huh? Really guys, $60 worth of food, fries are cold, chicken was ok, and didn't even revive the correct dressings ordered. I do think this place needs a bit of a district manager to come in a sweep the dead weight off and get shit moving. I mean, you are expecting people to wait over an hour for something you stated would be ready in 16 min. That's a bit of a fraud. read more

Ordered 25 wings- 10 mild, 10 BBQ, and 5 garlic parm add on along with seasoned fries. This is what I got (see pic)I called as soon I got home. They said they can remake order and will be done in 20-25 minutes since we wanted well done. I headed back up there 15-20 minutes on way depending on traffic and trains. 10pm at night. No longer interested in eating but wanted my moneys worth. I picked up. No sorry ! No we apologize! No manager to come over to make sure I was pleased. So of course I open order to make sure correct before heading back home. By then kids wanted nothing at this point after first day of school. So into fridge to be picked at over next 24 hours. I was kinda hoping for a comp for time and gas or like a duplicate order for future use? Your thoughts? Follow up to original post. Wingstop sent me a $10 online gift card. No thanks. read more

Wingstop - 5 garlic parm and 4 no flavor. Side of fries. - Chicken Wings Near Me - Berea, Ohio

12 an hour to cook all chicken, sauce and box all orders, clean entire line, clean and filter oil in fryers, stock all coolers and freezers, sweep and mop entire kitchen, clean entire kitchen, while 1-3 other people do wherever isn't on this list. Didn't really mind though until they started asking me for more and to do things I felt were unsafe (moving 5 350+ degree bars of oil at same time without help just one example) Walk in nothing stocked all trash full 10 orders need to be made and only half the food down. Also nobody cares.... They will drop it when you show up to pick it up so 20 minute wait =] read more

Online order today lets see how they do. Three people ahead of me waiting. Ok new store. 25 min past expected pick up time. Ok hot food. Perfect. Got home five minutes later son and I took a few bites of our selections and immediately re-bagged and out to the trash can. Just not there yet. read more

U really like the fries and how the wings are nice and spicy with a little sweetness. Defanitly recommended this place read more

Ordered 10 wings. Got order home and counted 3 times. Only 9 wings in the box. Disappointed. Wings good but they need 2 people counting to double check orders read more

Items missing from order and wings not fully cooked. Boxes of wings packed on top of fries. What a mess! Thought we'd try this location as W.Ridgewood has failed in the past. We are just done with Wing Stop. read more

Wingstop is very disrespectful and rude to anyone who is disabled. They discriminated against my boys who both have muscular dystrophy. They have absolutely no compassion for anyone who has limitations or is disabled. The staff said that it didn't matter that they are disabled. So, if you want to be treated horribly. The Berea Ohio location is the place. I'm sure it is the same at all wingstop locations. I had to give them 1 star to post review. They don't deserve any stars. read more

Ordered online. I ordered 10pc boneless and 2pc chicken tender. When I got there to ask if my order was ready (which it was), the person at the front acted like I was inconveniencing him. Got back in my car and checked the bag to make sure everything was in there. I saw three separate boxes, so I assumed it was all good. Got back to my place and only had a 5pc boneless wing with two other empty boxes and some ranch. To conclude, I got 5pc boneless wings and paid $17.52. Never going back. read more

Best service ever would recommend to everyone. Wings are great. Staff is awesome make you feel welcomed. Store is always clean

Me and my friend went here for lunch, we waited almost 40 minutes for our food, and it wasn't even that good, the mild wings were mid, and so were the fries. My friend got the mango habanero wings. Also, there were people who got there 20 minutes after us, and they got their food before us read more

The food was good but the wait was long, I understand because they make all of their food MTO

This place is horrible. Super slow service. Waited 25 minutes past time it was supposed to be ready.

called at 11:40 to see if they are open and they said yes they close at 12 . i go to place an order and she says we aren't taking orders....so you aren't open.... like if u don't wanna serve customers don't answer the phone. read more

Worst place to work. Employees bartering the food for other food at other restaurants during their lunch. That's a form of stealing. It's not their food to barter. One time I saw a handwritten note from an employee for 40 wings. When I asked why it wasn't rang up on the register, I was told it was for Chipotle. Then I noticed an employee leave with the items and come back with lots of food from Chipotle. When times were extremely busy, one particular employee named Hailey would be sitting in the back room, on her phone, watching videos. The rule was no breaks during busy times. But Hailey made her own rules. She would be sitting in the back room, eating for over an hour! And you were only allowed 15 minutes when you weren't busy. On occasion, you could take 1/2 hour, but you had to clock out. Hailey never clocked out. This is also a form of theft. She also had charges in Berea Municipal Court for theft because she stole from a company. When I first started, I noticed that there was a tip cup out on the counter. Hailey decided who would get the tip money and passed it out to about 1/3 of the employees. When I asked one of the workers why she didn't divide it among other workers, I was told 'because she's pregnant'! This place is a JOKE. I wonder how much the company has lost since Hailey started working there. read more