Karen complaint coming your way...... NO ONE WEARS GLOVES OR MASK MAKING YOUR FOOD HERE...reasoning stated "its too hot" and "now I am going to have to do a refund" everyone has the right to make an informed desicion about their health and comfortability through these times. I did not ask for a refund even, but did call and ask if the person I was picking the food up for, still felt comfortable with me getting it. For someone with underlying health issues and catching COVID could be really bad. The response from the lead/manager was that "only during transactions does the person in the front have to wear a mask" which before I questioned or said anything knowing this watched as the gal in the front taking orders, handling food, and passing out orders wore her mask the whole time underneath her chin and when I saw her cough, that was when I started to get concerned. Again everyone can have their own opinion on the matter but for the ones that care about mask and gloves being worn, should be able to make an educated desicion before receiving food from this location. read more

Usually they are a "you get what you pay for" type of place. Generally would be a three-star situation. Not great, but not terrible. Last night was a pretty bad experience. We ordered online, which is never great, but oh well. The order didn't go through and when we got there, our food was not started yet. We decided to re-order and wait for our food. We ordered two ten-piece meals, one with carrots only, the other with fries. Our order came out and we went home, having been in Wing Stop for an hour waiting. When we got home, the orders were wrong, each only having eight wings and two orders of fries rather than veggies. It was a really disappointing experience. Step it up! read more

They have the 100 flavor Coke machine! Very fast service here and super clean. Probably the only downside is that there are no napkins. You have to tear off these brown paper 'towels' off a huge roll. But hey--I'm probably showing my age and younger people think its fun! Music is great. They play all sorts from pop to funk and back again. There are all sorts of super cool artwork on the walls and even on the table. I'd go back. If only to watch my hubby make a second attempt at their Nitro sauce! read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

Came here 15 mins before closing which said it was 12 pm closing time and they wouldn't take my order. If thats the case maybe you should change the closing time. Its a waste of time coming here. Terrible service with lazy workers. read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

We walked into this Wingstop and immediately felt like we met our long lost family members. These two guys treated us nicer than anyone has ever treated us before at a restaurant. The food is also awesome by the way!!! -check it out and don't hesitate. The original hot is the bomb and garlic Parmesan is pretty solid too! If you are in a bbq mood slam some hickory smoked bbq. Oh - they do a good crunchy wing if u ask for it. read more

Wingstop - These are the original hot wangs - Chicken Wings Near Me - Citrus Heights, California

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Don't go here on a lunch break. It took 35min to cook a 6pc. Even though the people directly in front of me in line got their much larger order in about 10min. read more

I'll take Wingstop over Buffalo Wild Wings any day... their boneless chicken is generously seasoned/sauced up, their prices are better for the amount of food you're getting, and I prefer their flavors. I usually get lemon pepper and Hawaiian flavored boneless wings and they are tasty every time! Make sure to come on Mondays or Tuesdays to get their chicken at a discounted price (60cents per boneless wing, and their boneless wings are huge)!! They should totally widen their selection of flavors, maybe add chipotle BBQ seasoning.. read more

Tried them again HORRIBLE after a year... it's only this location they don't know what extra crispy means. Few pointers: 1. Get people that care about their jobs maybe someone who has been cooking for years. 2. Learn to change the oil nightly if you change the oil your food won't look like it's burning therefore you won't have to pull the wings and fries out so quick. 3. This location needs to step it up competition is just down the street "FIREWINGS". The only reason why people come here is FIREWINGS be so busy they have to stop taking orders at 8:30pm. 4. Have people get trained at the Rancho Cordova or Fairoaks Wingstop.. Take heed your losing business read more

I came in and the team greeted me. I showed up way to early for my order and they started on it for me and was super nice about it. Highly recommend! :) read more

The customer service at this place is absolutely pitiful. I'm not going to go for the excuse of "they're young and hate their job." I sat twiddling my thumbs as a young girl huffed and puffed that her register wasn't working while never greeting me or looking up. Not even a hi. I get it, I worked in retail for 10 years but I always someone know I'd be right with them. The manager came to help but didn't look up either. Maybe it's a thing there. The food is sub par at best. There was also ice all over the floor from the broken soda machine. I love me some wings but I despise this location and it makes me sad. read more

This is always my favorite Wingstop, but tonight assured me that I love this location. We accidentally ordered a DoorDash to this location and were devastated to learn that DoorDash wouldn't refund us because the order had already been started. Jocelyn went above and beyond to call DoorDash and get us our refund. Just another reason to continue to return to this location! Thanks, Jocelyn! The world needs more kind people like you. read more

I went to Wingstop to order for my family, the man with the purple beard was constantly checking his phone and I noticed how he was wiping his head frequently without washing his hands. All the other workers had hats on the so boys and the girl but he didn't. The cashiers were friendly but I was not satisfied with that mans hygiene. If he had hair Imagine him wiping his head and it were to fall into the food! read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

Went to Wingstop last night for a late night snack . Called in the order. Asked for all drums and they gave us NO drums. The representative clearly heard the 'ALL DRUM' request and repeated it back to me confirming all drum . Female worker was heard in the background laughing as my order was taken and laughing more when the order was confirmed . The cashier did not provide a receipt which will now make it difficult to complain to their superiors . unacceptable and unprofessional. Based on all of they above they screwed with me for a quick laugh . Hopefully the owner reads these reviews and people will think twice about going to this establishment . New wing place is opening on sunrise soon . I don't think I will return here read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

Everything was delicious and priced so fairly! Got thr all in meal kit and it was super satisfying and honestly a great deal!

This place is such a great alternative to BWW. Instead of the loud crowded restaurant it's usually pretty laid back. Their ranch is to die for- they also hook it up with the fries! They give you TONS. And sometimes when you order a 6 piece boneless they throw in a little extra read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

Chicken not bad, but overly pissed that they screwed my order up. I guess you can say my fries and dipping sauces are social distancing from my wings...stick to wingstop in Reno. read more

So I suppose I wrote a bad review for them at some point, which I am sure was valid. Anyways I receive a phone call from Sam, she tells me she has seen the bad review and she wants to make it right, so she offers me a free meal which I was not expecting. The meal was perfect, I usually always get Wing Stop from here so I was happy that she did that. I know times have been crazy for us all and they are doing there best at this wing stop. Some of the employees just need to learn to think abit better on his feet, not get so nervous and upset, because next time a bad review can be written directly at you, just stay pleasant no matter what, a man shouldn't have a bitchy attitude, nothings ever that serious. But thank you Sam (team lead) and Joselyn, made me a happy customer again!! read more

Went inside and there was Kids 20 and Under cracking jokes the whole time dancing around taking forever to make wings.. i came on my break and had a kid with Braces mocking me dancing while im ordering.... i look over and he has nothing to say... didnt even have the balls to give me my food either complete disrespect..there needs to be better management... BTW the Fries were soggy and the wings had no Seasonin on them... read more

Terrible customer service. I went there with my boyfriend to get wings and the guy working with the forearm tattoo was EXTREMELY rude and had an attitude the entire time. When I went back to add something on to my order he acted as if it was the biggest inconvenience to him. I will NEVER be returning to this location and I will be calling corporate tomorrow. I do not want anyone else to experience this. read more

Bad customer service and they have young people as managers but haven't taught them the basics.

Stopped by last last around 9pm. The girl working the front was extremely rude.. I get it. You're tired, you want to go home. I get it. But at the same time, if you don't like your job, don't work here.. I almost had to apologize for ordering. I ordered a 6 piece wing combo. Once I got home and opened up my box I realized that they gave me chicken strips drenched in bbq sauce. Absolutely disgusting. Bad service and bad food. Will NOT be returning read more

I ordered online and arrived shortly after the the pickup time. The girl told me the food would be right out, so I got my soda and took a seat. It took 13 minutes until they realized my food was sitting on the counter in the kitchen. While I waited I saw them spraying cleaning chemicals around the deep fryers and exposed food. The manager on duty didn't seem to know what was happening in her store, instead talking to friends who came in and offering them all free drinks. Once I got the food home the fries were cold and soggy. The wings are small and had little meat. The parmesean garlic tasted like grease coated in fake parmesean (think green can). The BBQ was definitely store bought - nothing special. Why would you ever go here when there is a vastly superior Buffalo Wild Wings across the street. Save your money and avoid this place. read more

If I could give zero stars I would. Make an order through the phone on September 14 arrive there at 8:05 my order is ready but there is 2 girls and a guy counting a box and told us to wait because they could not take in a payment. 10 minutes pass by and more people start arriving and they start taking other people's new orders taking payments and yet still neither of the 3 at the front took our payment. Where is your manager? Clearly lack of customer service read more

I would give more stars but I spent $5 on a large ranch and got blue cheese instead. I wouldn't have cared if it was a smaller container but this has happened with other orders where one of the items is messed up or missing and I order from here a lot read more

If I can leave 0 stars I would. I'm not here to talk about the quality of food, we all know it's subpar. I'm here to talk about how these guys are misrepresenting Wingstop and how rude these people are. My husband and I came by here to order food--it was late, but their sign on their door is clearly lit up brightly and says OPEN TIL MIDNIGHT. Mind you, its 11:20pm. My husband walks in to order and they say "are you picking up" and he says "no I'd like to order." They say "oh no we're not taking orders." They said this with an attitude like they wanted to fight or argue, in the most disgusting manner. Ok then why does your sign say "open til midnight" in bright neon colors? The guy there then went on to flirt and grope the chick when we left. Maybe that's why they weren't taking orders. Your establishment is open until midnight, which means you're taking orders until then. Yes we arrived late, but that's 40 minutes to midnight and it takes like 15 minutes to fry some wings. Screw you, Wingstop. I guess the workers you hire are the same quality as your food--crap. We were desperate for wings anyway because our normal wing spot is Fire Wings and they were closed. They are much better than these guys and their wings are truly on point. read more

I ordered a 15 boneless wing Hawaiian sauce, & when I got home the order was bone-in wings! So I called the wing Stop, told them what I ordered & what I have. The person told me to bring them back & they would make it rite. I drove back & they had my order remade, were extremely apologetic & very helpful. Never gave me any attitude, & I love how much they took responsibility for an accidental incorrect order! Great customer service!!! read more

Food is good as always but they've messed up my order the last few times in a row and it's getting annoying. Forgetting 10 prices of corn or wings, etc. read more

Bruh I just DoorDashed from here who ever made my wings I would die for you amazing AMAZING WINGS AMAZING FRIES give this person a raise

I've read the bad reviews before but this location is the closest to me so its where I've gone so far. My 1st visit about a month ago was good. I always get 10 pieces of original, Lemon Pepper "to go" & ask for well done with extra seasoning. Today was my 2nd visit. Overall, based on my two visits, I'm gonna say service is 50/50 because my 1st visit was perfect but my 2nd was not. This is the 1st time in my life, after all the times I've had wingstop that I was not given 5 wings & 5 drummies. I actually got 8 wings & 2 drummies! What's up with that? Second, my wings were not as well done as I usually like, but they were crispy enough to enjoy . Will I go back? Probably, but I'll be sure to ask for 5 of each kind of piece & stress the "well done". read more

I love wingstop but this location is the WORST. They mess up my order every time. How hard is it to get two flavors and a sauce correct? I guess it's pretty hard especially when the place is empty and my order is the only one. I will never go back to this location ever again. read more

YUCK! May I have some wings with my fryer oil please? Been to many locations and this one SUCKS! read more

Hello. not the best service. ALWAYS have to wait fo r order even when order online. The people who work there are VERY rude!!!!!!!!!!!!!!!!! Love the soda machine read more

Soggy fries and missing items. Yay I paid $13 for a pile of soggy fries and my order missing the buddies sticks. Got home before I found this out. I love 5 mins from the store and the "fresh" fries were nasty by the time I got home. They said they'll replace the fries and sticks. Well I don't have time to go back now and I won't even eat their crappy fries at this point. What a f'n joke! They even said they'd been so slow all day I was the first customer in the last hour. So slow that they couldn't check my order??? Lmao read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

Was excited to get some wings. Walked into the restaurant and it felt like a freezer box. I feel like it was colder inside the restaurant then it was outside. All the employees were shivering and all the customers that order Dine-in ended up getting boxes including myself and leaving the restaurant. It says it was 65° inside on their thermostat. Couldn't even enjoy my food which is why I only gave it a 1 star. No one should be shivering inside The restaurant that they paid to eat at. I definitely think management should make sure the temperature is reasonable for customers to eat at the restaurant along with the port employees I have to work here in freezing environment. I was very disappointed read more

Wingstop - Chicken Wings Near Me - Citrus Heights, California

The food is good. I never have a problem with the way anything tastes. The service though.. not so good. I always order online and every time I go to pick it up they either say "we don't have an order under that name" or "um...our computer isn't really working right now so we don't have any of your food ready." Etc. I normally don't like to complain but things like that happen everytime I order from this location. Even when they make my order right there in front of me they get the order wrong! I'll order a 10 piece lemon pepper and a 10 piece atomic and they will give me a 20 piece lemon pepper and a bit jumbo size dipping sauce that I never ordered. I do wish management or something came in and actually managed the place. It seems to be run by a lot of employees that are getting paid minimum wage and therefore don't care how the store is doing. This location is closer to my home but I guess if I want some wingstop I'll just have to use the extra gas to get the food/service I paid for. read more

All I wanted was 15 wings and Parmesan seasoned fries extra crispy with 1 bleu cheese and 1 ranch. I ordered through the app. I made the mistake of not checking the bag when I was there. I didn't get sauces nor were the fries seasoned with Parmesan AND they didn't make them extra crispy. I really don't appreciate the fact that I can't trust this location to get an order correct. read more

Good fast food alternative to hamburgers. I always call ahead and they have my previous order on file which is convenient. Store is always clean and staff is friendly. They have one of those universal soda machines that has tons of options. read more

Wings were Superb today and service to match. Remember this date: Tuesday, October 25th lunchtime. My husband enjoyed so much he wanted to give shout out to the WS team. There was a training session going on and the wings were on point. Hope this wasn't a fluke. We'll see next Tuesday. :) read more

This wingstop is literally horrible. I come here a lot and every time I order online it's never done when I get there! Why is it taking 45 mins to make a six piece wing! And if you aren't waiting for your food then you are bring it back because it's wrong. I'm done coming here. I'll do the extra 10 mins and go to the antelope one! read more

I usually like the food here. I placed an order online for the next day. When I picked up the order the mixed things up and forgot one of the sides I ordered. I wish I had checked it before I left. I know for next time. read more