Ordering takes a while, but I always order online before I arrive and they have my order ready when I get there. I've never seen this location packed with people, but that's a plus for me as I get to enjoy my meal without a few dozen voices drowning out my conversation with someone else. read more

Man yall fries suck. No effort at all. Cold and suckfest status. Step it up. Yall the face of suckiest fries on the planet. No one buy should ever buy fries from here. Yall deserve 5 dollars an hour for fresh day old tasting fries lmao. Yall suck bro! read more

This is the best Wingstop! The staff is always friendly and helpful. It is also always clean. I always see the employees cleaning up the tables, sweeping, and/ or washing the windows. And of course the food is alwaysdelicious read more

The food here is really good. I had 12 piece wings with very spicy flavor and it was good Staff here are awesome read more

had worked at a previous wingstop in morgan hill located off cochrane and when i worked there i know how and when people re fry the fries and they do look greesy and old and NO putting extra seasoning like i asked was not going to make the fries taste better . and that's exactly what your store did . i asked for another batch of FRESH fries and i got my fries the same way. i rather not argue and just leave this review so it was a waste of my time and definitely not worth what i paid for since i still had to wait so by the time i ate my food it was cold . ( bad idea to hire the new staff y'all have too ) read more

Service is too slow. We came in at 4pm on a Weekday. It took 45 min for 15 chkn wings combo meal.

This Wingstop has terrible employees who are rude and have terrible customer service! They have no manners and do not know how to do their job. I just waited 40 minutes for 10 boneless wings when the store was completely empty! When I finally asked what was taking so long, the girl was super rude and said she wasn't sure if I paid! Why would I sit in a store for 40 minutes if I hadn't paid? What an idiot. read more

This wing stop has the worst customer service. They all stare at you when you walk in but don't even come and help you or say anything. Literally stand there for 5-10 mins waiting to be helped. read more

I will never go back after what I found in my fries!! I'm so disgusted!! And the manager Christopher or Christian... Whoever I spoke to... Learn better customer service skills! I've been in there numerous times... But this is the last time! So grossed out right now! People please beware. Look carefully before eating your food. I have a good job so I'm not looking for a free meal! read more

This Gilroy Wingstop location use to be great until now. It's been multiple times that I've called around 10:45pm - 11:00pm to place an order for a pickup & they either haven't answered or said that they closed at 10:30pm. I don't understand why when the sign says open until 12. Today I called at 11:10pm to place an order & no one answered so my boyfriend & I decided to drive to Wingstop instead to place our order. We pulled up to the location around 11:20pm and the place looked like it was already closed. Once the lady that was "working" saw us drive up she turned off the lights. Now as I type this review, we are driving to the Cochrane Wingstop where they have GREAT customer service & answer their telephones. read more

When i called i Specifically asked for extra sauce with my wings and i made sure they understood because other locations get it wrong. So after they repeated my order back to me Correctly i got there and picked up the wings then went home only to Find the wings with BARELY ANY SAUCE. Im an understanding person but this is just a simple request. Then when i was eating my fries i found a 2 inch long hair in it which ruined my appetite. read more

Wings are ok. Each franchise location varies a bit. Consistency would really help. I would go again.

Good food but my preferences can sometimes judge my rating. I also go to Buffalo wings and comparing the two I can really a difference but not substantially though. Like I've said preferences and personal tastes is also a factor but Wingstop is a good food retail and I'd recommend to newcomers. read more

I called in my order for take out- first time i called a girl answered immediately put me on hold for FIVE minutes until I hung out. Called back and a guy answered. He took my order happily. I arrived my order was ready. Went home & my order was wrong. I called back & the manager said I can get my order fixed my next trip & receive 10% off. I appreciated that a lot since I live in the hills. read more

During these times you wanna try to support the restaurant industry. So my daughter placed an order and paid for it on her credit card.($120) To feed our family. She called me and asked me to pick it up on the way home, since I am an Essential worker. I went in and gave them her name. They told me I had to show them the credit card that it was put on, which I did not have because it was my daughter's. So after going back and forth with them for a little while, they said they would give me the order IF I gave them my ID and they could write down all the information. They told me this is what management wanted them to do, so I said I would give my information, however I wanted to call the manager and I asked for their (managers) name and phone number. They rudely told me that they would not give me the managers number or even the managers name and let me know the number for corporate is on the wall if I had a problem. Doesn't seem fair that they could write down all my information off of my ID and won't give me any information on who is making them do this. As much as I would like to support the restaurant industry at this time, I will not be back here again, because how rudely they treated me during this whole situation. read more

I really love wing stop. This location is good overall. But they have one employee that helps out when we come in and is always really pleasant and helpful. Even when the place is packed he keeps a smile on his face. Edwin is the man! You guys have nice staff here, but he is above and beyond. He is the type of person who is customer service oriented and that is rare to find these days. Keep this guy, and remember good employees a hard to come by. read more

Visited the first week of May and ordered a 30 piece family togo. Got home in in 20 minutes and began our meal. Unfortunately all the wings were VERY crispy and not to the par of prior visits. Made a call to the floor manager "Christian" and he graciously apologized and said he'd make it up on our next visit. Fast forward two weeks later....... Christian was working and remembered our conversation and replaced our meal. It was perfect! Good job Christian. It's nice to venture upon great customer service. I would highly recommend this outlet as there isn't a Wingstop nearby where we live. They also now have Beer available. Yahoo! read more

Came in whole my car was at Costco. Ordered a beer and some fries. Beer selection is limited, mostly Mexican stuff, but I love Negra modelo, so it was bearable. The fries were disgusting. Like they reheated them in the microwave. Not crispy. Warm and somewhat limp. Asked about hot sauce. We have wing sauce for 87 cents or something. / Seriously? Is this the only restaurant that doesn't offer Tabasco or other? Too afraid your sauces are too weak to stand up to the most basic hot sauce In the world? Hmmmm. Won't be back read more

Wings are good. Fries aren't too crispy which is too bad. But the real problem is the wait time. It takes so long that it's not feasible to come here for lunch or to bring hungry kids. read more

Had a tough time picking up someone's order they required for me to sign for it even though it was already paid for online food was prepped manager insisted to get on the phone with the buyer and was determined not to give the mail even though it was paid for horrible service and horrible love for Gilroy folks just trying to get food read more

Called & said it would take 10-15 minutes for my order to be done. Ended up taking my entire 30 minute lunch so I only was able to eat some fries and had to eat my wings at a later time. I think I'll stick to the Wingstops in San Jose or some other city even though I live in Gilroy. read more

My husband is a with g fan and we cine here frequently. Much better than the other wingstios we have gone to. Being a frequent customer, the owner explained to us that he goes above and beyond the company policy for cleanliness in the kitchen. Corporate is trying to move him to another branch, but I hope he stays . he has that place in check and on point. One little gripe, if anything. The air conditioning is usually up way too high, so bring a n extra layer if you are always cold like me! read more

Placed an order while in line at Costco checkout. Order was ready by the time I got to Wingstop. Perfect. The meat was moist not hard and dry like the San Jose's Wingstop on Curtner where I used to buy them. The staff here really dress and season the wings well too! I always get the BBQ and Garlic Parmesan bone-in. Yum! read more

This place is getting worse every time I try it. Basically the only thing that's really good is the potato salad. I loved this place when it was at the old location. What happened ??? read more

Love this place !!!! It's clean and the customer service is awesome !! Not to mention the food is so good !! I prefer this place over Buffalo Wild Wings any day !!! Or you can keep going to Buffalo Wild Wings to keep this a hidden gem read more

This is my favorite wing place in Gilroy they always have great customer service. The restaurant is always clean including the bathroom. The food is amazing when I order my 6 piece bonless lemon pepper wings well done they always come out nice and warm. read more

Always great food and friendly service. We've been coming here from before they moved and will continue to keep coming back. Lemon pepper well done is my favorite, and the baked beans are delicious. read more

I specifically called and asked for hot garlic boneless wings and these guys give me parmesan, I should have done a quick check because this HAS HAPPENED BEFORE but they even read back my order and it was correct please have better communication between your staff the kitchen is not that big read more

Went back to Wingstop today after not being there for a while because they messed up my last order pretty horribly. I was very hesitant but the wings were great this time fries are great service was good. I guess I will see what happens next time I go back. read more

This is the best Wingstop I've ever been to. Wings are always fresh, hot, juicy, and flavorful. Fries are always hot and crispy. Hands down winner over Los Banos and Morgan Hill. Friendly service, too, and fast. read more

First time here..excepted so much from the wingstop...one star for the food and the other for having A/C because it was 100° outside. I tried the teriyaki, mild andCajun style the flavor must have left the building but I couldn't find any flavor..but my kids like the carrots and celery sticks. read more

Wingstop always been a big fan can't go wrong with Louisiana Rub and BBQ in a 10 piece combo.

The wings are great as always, though the last 4-5 times I've been to the new Wingstop in town, your fries have been extremely soggy and flavorless, and your wings don't have enough sauce. Maybe the sauce is just a personal preference, but the fries are absolutely horrible. They are so soggy, under fried and unseasoned. I honestly can't think of a fast food restaurant that has worse fries. If you(the customer) decides to go here than make sure you get your fries well cooked because this place is a little pricy for what they give read more

Worst service evvverrrrrrrr!!! Waited at least an hour before getting my food people behind me got there food before me unbelievable

Decided on boneless tenders this time around. I was surprised that not one of 8 tenders was bigger than the size of a quarter. Well with the breading maybe a bit bigger. Not worth it or the 25 minutes i waited. But the fries were good! read more

A few months ago I stopped & it was great, good service, good food. I didn't care for sugar on fries but I overlooked it. Last night I stopped, the young man at the register wasn't very friendly, it took 30 minutes to get my food, the sauce was good on the Korean style but the wings were like they had dried freezer burn. The gave me a cup full of ice & were out of ice tea, I don't drink soda so I set the cup back down & informed them of this, they acted like they couldn't care less! The whole experience sucked. Threw the dinner in the trash! I wont go back! read more

Came here at 4th of July and supposedly they were closed at 9:42pm when there signs says open till midnight. I get that it's a holiday but random how they mentioned they close at 9:45pm never heard of closing at 9:45pm read more

Went here a couple years back. The food is over seasoned and over salted. Tastes just, nasty. Not worth going to at the prices they charge.

Went to wing stop In gilroy the service was awful and the people working there were very rude and not only that I had my three teenage daughters with me and the workers kept speaking Spanish and being perverted towards my girls idiots obviously I speak Spanish. I ordered the bone less lemon pepper wings and they were very salty and my fries had sugar.. Who does that then they have the nerve to get mad at me don't waste your time coming here bcus the service sucks and perverts work here.. read more

The wings are really good I like all the flavors. The service was great I would definitely come back for more wings.