Came back and so disgusting! The classic chicken wings had red long hair wrapped inside the bone, when I chewed on it. Must have also been an old order because it was double fried and the fries were hard. Not sure what kind of business they are running. Definitely grossed out. Use to be a pretty good place for wings. Too bad business is slowly falling apart. read more

Wingstop - Red hair wrapped in the chicken bone, unbelievable!!! - Chicken Wings Near Me - Santa Clarita, California

I ordered a meal from DoorDash the food was fine but when I finished my drink I wanted to eat the ice i looked inside of the cup there are dead what looks to be fruit flies inside of the cup :D I really wished that my dasher paid more attention when pouring the drink. I'm hoping that I didn't drink any of the flies I'm sure that I did. read more

Wingstop - Dead Flies inside my drink cup :D - Chicken Wings Near Me - Santa Clarita, California

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The service has been good the 3 times I've ordered online ,friendly faces ,my orders has be right food good Thanks guys

I'll start by saying I've had their food twice and it was actually pretty good! My issue is with their website and order taking process. I called on separate occasions and they always put you on hold for a few minutes but I'll give them a pass for that. I was trying to place an order for 30 wings and 3 order of fries but the guy who answered the phone says any order over 15 wings can only be done online or in person. I go to their website to order and it's not user friendly at all and I can't even find the wings I want on there! Shame where a company has decent product but can't get out of their own way with silly rules. I had forgot we done the same thing at a party where we tried to order 50 wings from them for pickup and our order was turned down. I guess their business is too good so they can afford to lose business when EVERY restaurant I've ever heard of would accept. Get with the times folks read more

Unfortunately this location cannot fulfill orders properly anymore. Just look at other recent reviews. Placed an order for pickup back in September that was all wrong. I didn't check it until I got home, so I called and told the manager who said they were having issues that evening. He gave me a code to use the next time I order. I tried using that code this evening and the manager I got today said that would never happen and refused to let me use the code. I ended up talking to the store owner who was combative on the phone and kept making excuses about being too busy to help me. I enjoyed their wings, but won't be going back again. I understand that times are tough and finding good help is even harder than it ever was before. But, if you own a restaurant you shouldn't sit and argue with your customers on the phone. Go somewhere else and save yourself the frustration. read more

Usually this place is my go to for wings. Never really had an issue with this location but I recently got the new chicken sandwich and discovered that it was still raw. It was very underwhelming when I noticed the coldness of the raw chicken within the first bites. Instantly I lost all appetite as one should, this has never happened to me before. Staff was apologetic about it and I was able to get something else. However the thought of eating raw chicken has been on my mind since then. I think the staff needs to be aware of what they are serving. I suggest their training protocols should be relooked. Praying that I don't get salmonella. read more

Wingstop - new chicken sandwich - Chicken Wings Near Me - Santa Clarita, California

Quick, fresh and very helpful and friendly! I'll be sure to come again! Ty!!!!Boneless Chicken read more

Honestly waited a hour when the wait was suppose to take 20 -30min. I was cool waiting a half hour. But come on where is the customer service. Zero care. I even said I would never go back. I'll save my $40 for a dinner for 2 and get food from a place with service. read more

The girl at the register was awesome. She gave awesome recommendations on the flavors and did not disappoint. She also suggested the Cajun corn and let me say, best I've ever had! read more

Boy Wing Stop you are good! Tonight it was especially busy. So busy the phone was ringing off the hook type busy. They were really in the weeds with orders 40 minutes later then estimated. From what I saw they did have a full staff and were doing the best they could. Just overwhelmed with business I guess. Some customers were upset and complaining but the front line (register) workers remained calm and did a great job. When we got home and started eating the wings they were very hot and tasted great! For some reason they tasted so good they might have been the best we have ever tasted. No joke. I want to thank the cooks and staff for doing a fine job under pressure! read more

Ordered from this place yesterday. When I came home with the order, I took a bite of one of the wings and found it raw from the inside, I didn't say anything and thought maybe I had a bad one. My husband took one and we noticed that most of the wings are raw. I called the store and spoke to someone who said we can't do anything for you if you don't bring back the wings now. It was 10:30pm. I told her that I took pictures and I can bring it tomorrow. She spoke to the manager/store owner and reiterated that he can't do anything for me. I spent almost $18. It's unsafe to consume raw chicken!! My stomach hurts so much and woke up with diarrhea. I will NEVER GO THERE AGAIN!! I wished they handled the situation better. read more

Wingstop - Raw chicken Wingstop - Chicken Wings Near Me - Santa Clarita, California

This Wingstop has very good service ! Very friendly staff! I would highly recommend this place if you're near by. Very clean even during this pandemic. Keep it up! read more

This is the second time I order from this location. Both times the wings are undercooked and rubbery, both times there's little too no seasoning on the wings, both times i had gone to pick up (i ordered an hour ahead of time) they were JUST starting it as i got there. And both time all three men working are high as hell. Waste of time and money. Go to a different location read more

Good, fast, & efficient service. Carlo was very cool & took the order with ease. Will definitely be coming back.

Horrible customer service. Food ordered left on street. Devin did not offer any resolution. Refused to relay information regarding customer service complaints. read more

Service was fast and good was fresh. Great chicken sandwich deal for the combo with fries.

This location is terrible. I gave them multiple chances and the result end up being the same. Employees are rude the chicken is always overcooked, fries are always burnt to the point that they are not edible. You're better off going to another location where there's less kids preparing your food. read more

Watered down sauce, you can drink it like juice. Friendly workers. So if you want to talk to friendly workers while you're eating wings with juice, this is your place. read more

Ambiance is great here. First time ever coming to this location very calm and relax bonus for the cleanliness. Service here is excellent had my meal served to me without having to get up. Love that! And let me tell you seasoned to perfection shout out to Carlo for the best customer service. read more

Wingstop - lemon pepper + mango habanero - Chicken Wings Near Me - Santa Clarita, California

THIS PLACE ROCKS. gael the shift leader has been the best worker i ever seen every time i step into this location he makes me feel special i love him so much thank you gae read more

Wingstop - friendly staff - Chicken Wings Near Me - Santa Clarita, California

I called 45 min before they closed and said only online orders so I walked and refused to take my order 30 min before they closed. They guy was rude and just brushed me and kept saying we're nag we're closed when it clearing states closes at midnight. One employee left as I walked in. That's time fraud and stealing from the company. They really need to get rid of lazy employees. It doesn't help out the business just turns people away. read more

Don't come hungry as the wait times are quite long. Even after our app said the order was "completed", they were in fact just starting to work on it. read more

Wingstop - tables and chairs outside a restaurant - Chicken Wings Near Me - Santa Clarita, California

Ordered $65 of food delivery from there website. Took 85 min, but that wasn't the issue. Once we recieved our order it was completely incorrect. Called to ask if they could send out a new delivery, refund me or give me store credit at the very least. The manager Jaz was HORRIBLE!! She started yelling at me, saying it was Door Dash's fault. She then hung up on me and when I called back she had the other employees put me on terminal hold. Then the business stopped answering calls all together even though they were still supposed to be open. I hope the owner sees this and demotes Jaz immediately, she was nothing like a manager should be or a employee for that matter. The WORST customer service I have ever received from this type of establishment. read more

I prefer coming to this location as I've gotten better service than the canyon country store. They seem to run things smoothly. I always call my order in and they always quote me appropriate wait times. I usually get the classic bone-in family pack, but this time opted for the smaller meal for two and it was perfect. Also comes with drinks! I would really recommend the lemon pepper and garlic Parmesan. Both are not spicy so the kids LOVE them. I personally like the teriyaki and mango habanero because I like my wings more saucy. I always like the fries with extra seasoning and you have to get RANCH for dipping!!! Go Wingstop! :) read more

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This Wing Stop must be the worst service we have ever experienced. The staff is VERY RUDE...My wife ordered 3 combos over the phone and they said to pick it up in 30-minutes. I show up 35-minutes later and the order was not ready. It took them 50-minutes, not to mention the order was WRONG AGAIN!! People were walking in and ordering on the spot and were taken care of before me. That's not the worst part...when I told the male cashier it was missing items, he told a woman in the back, she came up to the register and told the cashier "just charge him and we'll worry about it after he pays". WAIT WHAT!!! Shouldn't the order be checked first and corrected in case I owe more money for your mistake instead of charging me separately?! So when I said "shouldn't you check it" she slammed the bag with my order on the counter and walked away. WTF!! Who treats their customers that way who spend a lot of money ($75.00 for 3-combos to be exact)?!?! Wing Stop HQ, you must retrain/replace some of these UNHAPPY people!! Who is the district manager overseeing this location who obviously is oblivious to all of these reviews! Imagine those who don't have access to post a review or don't know how...it's grossly disgusting how these people act! read more

WingStop I have always enjoyed but for some reason this location has made my family and I feel off each time with our tummies , this last time we got horrible Food Poisoning. I truly think they lack hygiene and proper storage so PLEASE be cautious and try another location. read more

If you have 40 min to spare to wait for your food, then this place is for you!! We placed online orders last night at about 6:55 pm, pick up time was 7:30 pm, got there on time, went up to the cashier and told me that my orders will be ready in 5 min... I said ok. (Fair enough) after waiting a few minutes a lot more people came and started complaining that they have been waiting for longer than 20 min for their order (red flag) as I continue to wait a s finally asked for my orders again at 7:45 pm the guy at the cashier said we are so sorry we are running behind, so I said how long more ? He said he doesn't know... so I asked to speak to the manager and a small short lady comes and tells me my order should be ready in 5 min. I said that's what you guys told me 15 min ago... she said I will get it out to you soon... Long story short it is now 8 pm and I've been waiting for 30 min and then manage never came back to tell me the status of my orders.... I asked again and a gentleman. Said his putting my order together... when it was said and done I finally got my order at 8:15 pm... that's 45 min later and my family is now eating dinner almost 9 pm. We also ordered pizza at the same time at papa johns and the pizza was delivered in 15 min at my house... this place is awful... staff is not great, manager is even worst... you. Just lost a customer. Can we give a negative star? read more

Service takes too long and inconsistent quality for what they charge. My last time, the wings were nice and big, almost like a thigh! Today, these pitiful wings looked like bottom of the barrel for a child's plate, no bigger than 2" wide! No longer worth the effort. Too bad as I really like their flavors and the fries aren't bad, too. Lots of recent one star reviews and no response from the management. That's the easiest way to tell that they just don't care :( read more

We were dying of hunger with fussy children in the car, then we drove home instead to order the wings we were looking forward to eat. Once my daughter picked them up and brought them home, they tasted like they were sitting out under the lamp for hours. They were hard and crispy. Tough to bite. She called and talked to the lead Ceasar who had a terrible attitude! I don't recommend nor will be eating from that establishment Again!! Btw we ate a few because we were so hungry and now I have an upset stomach. Hope I don't get food poisoning. read more

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Rats welcome to the neighborhood! very disappointed I parked my car in the back of the store and this is the third time to pick up an order. I saw many rats in the back of the door running to the trash, it was the most disgusting thing I saw. I will report it to the heath department as well asap. I decided to eat inside my car , 10 minutes later I saw one of the employers coming out from the backdoor throwing the trash with the bag open, chicken wings flying everywhere it is not sanitary, imagine what's inside this store. Think about it neighborhood! looks like management problem. read more

I usually order lemon-pepper wings for delivery via Doordash, but they often are cooked way too crispy and, consequently, many of the wings are too hard even to eat. Not to mention there is a pool of grease at the bottom of the basket. read more

Wingstop - Wings were cooked hard as rocks! - Chicken Wings Near Me - Santa Clarita, California

Dear wingstop Bro you're gonna make me fat and broke I can't stay away from those wings and fries The wings are fire af bruh making me hungry rn wanting to go a uber eats some wingstop taste so good. The fries man I can't get over them Gonna make me fat with that good stuff. 4 out of 5 just the price is abit expensive but damn so good. the time takes abit for some wings but understandable. read more

DANK NUGGZ. I got into a twitter argument with Wingstop the other day about whether or not their boneless wings count as chicken nuggets (they totally do). The wings are bomb dot com. But you know that already. The pricing is kinda up there, so I joined their Lakers text sponsorship. You get 5 free chicken nugz every time the lakers win on the road (hardly ever happens tho) with the purchase of a large drink. I'll usually purchase an extra 5 wings then. Otherwise, you're dropping $15 on some well-seasoned chicken nuggets and a drink while McDonalds is down the block flaunting 40 piece nugz and a drink larger than your stomach capacity for $11. It's seriously like a dollar a wing and that is crazy to me. But I'm here to talk about this location specifically. These dudes are dope. They offer online/phone ordering but my friends and I always go here as spur-of-the-moment outings so we never really take advantage of it. The nugz do take a bit of a wait, so you def have to be ready to sit and.... TALK WITH YOUR FRIENDS (shudder). You can always just scroll various social media timelines while you wait if you prefer that. These guys put up with my weird flavor splits, and my friend's weird orders: 3 plain chicken tenders with dry rubs converted into dip sauces?? Idk why, but they did it for him. Sometimes they throw in an extra nug, and I want them to know I appreciate them for that. They also have a decent selection of iced teas, and those fancy drink machines with a million and one combinations. Bathroom is always clean and they let me put my favorite sports teams on the TVs. read more

Wingstop - Chicken Wings Near Me - Santa Clarita, California

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Have had wings at this location multiple times with no issues, however our last order (delivery) my husband and I got food poisoning. I reached out directly to management to let them know and get a refund for the order, but they didn't seem to care, questioned if we went to the doctor to confirm our symptoms, and was issued a $10 gift card rather than a refund. Since I work in the food industry, I found this response offensive since I know very well what food poisoning looks like and am 100% positive it came from the wings at this location. Complete lack of customer service and disregard for the health of their patrons. read more

This place is just gross. Sticky floors, food prep areas looked dirty and completely disorganized. Staff doesn't now how to take orders or use the register. I guess my guilty pleasure once a month needs to change. read more

So excited to have wingstop tonight. Totally disappointed with the wings and seasoned fries. We ordered the 30 pc wings with extra fries. Fries are hard and over cooked, the wings are extra salty and the extra ranch we paid are not on the bag. This wing stop is 25 minutes away so no point going back. I hope they pay more attention to the quality of their food. Paid almost $50 for food that my family was not satisfied. Fries on this place is usually great but not today. I am not sure if I will come back to this place. I cannot wait for the other wing stop near Saugus to be open. Hopefully, the food will be better read more

Can anyone help me out? I can't see any seasoning on my wings.... Who's running this place and why did my wings get served close to naked. This is suppose to be lemon pepper and garlic Parmesan. Why is there only a hint of cheese.........?????? read more

Wingstop - Wings - Chicken Wings Near Me - Santa Clarita, California

Update went in to the store yesterday and told them the problem and asked for Eric the manager that promised to remake the order. They said he hasn't worked there in months but he was obviously there when I got my order three weeks ago so I asked one guy and said does he go back-and-forth to Lake Castaic where they said he worked and he said yes then when I asked the manager he said no they want me to talk to the owner of the wing stop so I said write down my number and have him call me or give me his number they didn't wanna do anything about it they said market up as a loss so I even called the lake Castaic location to talk to Eric and he never called back so save your time and money read more

Extremely rude and disrespectful employee. I work in the food industry so I understand if someone comes in when you're about to close but the store wasn't closing until an hour and a half from when I went. The employee was playing favorites and being rude to me despite me being kind and respectful, I was even apologizing because I felt bad since I could tell he had an attitude since we walked in, but then he was being polite to the friend I came with. I went to place in a second order and he went "Another order? Damn." I was also wearing a towel around my waist because I didnt have time to change after the pool and he took a few steps away from the counter to say "Is that a towel?" in a rude way, like that is none of your business.. Moral of the story I was respectful the whole time and again I do work in food service so I know how it feels to be exhausted towards the end of a shift but that doesn't mean you treat customers any differently. Also when it was time to pick up the order, he places my bag all the way across the store from where I was sitting from but then approached my friend with her bag. She was thrown off as well and was upset herself because we both know I didn't do anything to be treated any differently by an employee and I was showing a lot of kindness. God Bless that employee though, he needs it. read more

They stop taking orders like at 11pm or whenever they feel like it. If you stop taking orders at 11:30pm update your closing times.