My chicken was raw and had yellow spots in the middle. They were out of forks and their stationary section was filthy with missing condiments/utensils. read more

Hands down killer wings and fries. My go to over the other wing vendor at the Town center

On hold for 20 minutes (phone was just set down) and I heard the girl taking order after order (walk-ins) while I was waiting patiently on hold only to be hung up on. I called back and she (Yasnine?) had the nerve to ask to put me on hold again. I asked her why I was on hold for 20 minutes and she explained that they were busy?! Asked to speak to manager but mr manager tony wasn't there either. No surprise!! I'm sorry but there has to be a better system in place. 2-3 walk ins and then taking a phone order perhaps? Or how about hiring more personal to handle the Friday night flow? I personally can't stand this place but my son likes it. I will be taking my business elsewhere. read more

This Wingstop is the Biz! Cool fun staff! I've been several times since they opened, and always had a great fun experience. Lemon pepper and Cajun wings are best! Wait time is always short! Also had the chance to meet the owners. They walked around and greeted customers, thanking them for coming out. Super Bowl Sunday was able to still get my order in a reasonable time. Great location! Order and sit outside in the courtyard.... Will definitely keep going back. read more

If I could give no stars I would. Just got our food $67 worth the fries were soaked in oil but not even cooked the roll we got has mold on it see pictures. Called the store and Yasmine could not have been more rude. Told me there was no manager there and that we would have to drive down to the store for new food. We ordered it on door dash. The worst food and service I have ever received. I will be contacting the corporate office will never order food from here again read more

Wingstop - Completely soaked in oil fry's not even cooked - Chicken Wings Near Me - Simi Valley, California

See all

The wings were phenomenal. I was expecting the smallest wings available but was pleasantly surprised, they were large and perfectly done Service was great also. Keep up the good work, I'll be back. read more

This place has messed my orders up so many times now its unreal....we placed our order and told it would be ready in 20 mins perfect... get to the place they say the dont have my order I ask him to check again he says nothing so I leave the person that placed the order calls back and is told the order is waiting to be picked up at the store I was at... then we were told if we would like to go back we would get 30% off.... that's laughable not only now do they have to swallow the cost of the food they made but they also lost costumers... if you guys want to try some good wings the new York pizza place right next door has really good Parmesan garlic wings... read more

Best food ever i love to eat here all the time morning and night this shit make you wanna slap yo momma

Wings are good but the girl at the register named ashley is super rude and needs to be fired. She lacks customer service and is unsanitary. I watched her touch the trash and then wings right after without even washing her hands. Shes always rude and makes the customer feel uncomfortable by how she treats people. Makes me not want to return to this location. read more

They've clearly changed the farm their buying the meat from , the legs are abnormally huge and muscles are Tuff to chew through. What kind of hormones are they feeding these chickens ? read more

They cater to gluten free, the staff and owner are friendly and funny, chicken wings are nice, crispy and tasty. An additional eleven flavors to choose from and even the option of plain. Best fries on Earth and it's the real Cajun thang. read more

Wings were super yummy. Order was placed, and ready about 15 minutes later. Friendly service. Will hit them up for future wing needs.

Ordered my food online. Email said order would be ready at 12:09. Got there at 12:05 ish and was expecting to wait just a little bit. Ended up waiting 30 min for my order. Terrible. No point to ordering ahead of order is not gonna be ready by the designated time. read more

No. I was sooo excited for this place because I love wings but it honestly was terrible. Food was cold and the wings were so dry and flavorless. Like it was not worth $50 at all. Maybe not even $20. Don't recommend at all. read more

If you like Wingstop, this one is especially nice. The wings are great; but they aren't any different than any other Wingstop. What made me create a review was the kind man named Devin at the register. He genuinely seemed interested in creating an environment that was inviting and fun. He even handled a situation with an unruly customer flawlessly. Wingstops always taste good, but I felt like this trip was especially good. read more

Don't go to this location if you want the real wingstop experience. The wings have been over cooked and dry with barely any sauce every single time. The fries are always soggy and just plain disgusting. The one in Moorpark is MUCH better read more

I didn't check the reviews before going. I thought by picking up he food on the way home from work I could avoid long waits. My order didn't take too long but when I got home I realized they didn't give me my full order. I called and although they were apologetic I waited ten minutes on hold. They said I can come Back and get item but it's 30 minutes away. I said no. They said hey could put my name in a book and offer me the items plus a small discount on a future order. I said just credit back my card I dont know if we will Be back. Fries were undercooked and the wings were over salted. Pleasant cashier and I know it's the cooks that forgot the item but I don't think we will be back. It's a shame because my son really want d to try the place but we were all left disappointed at food quality and missing ***update- never got credited back on my credit card for the missing ***four months later never got my r fund in item that I was not give *****a couple of month back I should have updated this. Although we planned to never go back the company reached out to me to make this right. We did go back in. The staff was friendly and the same guy that took he order, cooked the order. Food was perfect. Absolutely redeemed. read more

As a Doordash driver, I have a timer I have to meet. So does the restaurant. Do not tell me the order will be ready in 5 minutes and make me wait 20 minutes, just to tell me it will be another 10 minutes. I would have cancelled the order and done a different one. Thank you for rhe waste of time and the loss of income. read more

I never leave a bad review as I always give restaurants/stores multiple chances, but I've had it with the Wing Stop on Tapo Canyon.......my order has been wrong the last several times with them. I've ordered over the phone and gone in to messed up orders with the wrong wings...ordering Uber eats and I don't get my extra ranch that I paid for let alone any at all. I've gotten double fries when I ordered carrots only. I've called them to complain and as soon as they know I'm calling to complain about an order they can't hear me yet they can hear to take an order over the phone. I will definitely not be ordering from them again! read more

Service is terrible. Just a bunch of kids working at this location. Other kids that don't even work there would walk Straight to the back and start hanging out with the workers and even start "helping" them make the food touching everything without even washing their hands. Gross to say the least. When you walk in, it looks like lunch time back in high school. Never going back. read more

I love Wingstop but this one gave me food posing and small portions of wings as well. Wouldn't have been much of a bother if only they were fully cooked. read more

Best staff here! Great food, always a very satisfied customer. For how busy they are I really appreciate the quality of food and service. Two very enthusiastic thumbs up! Keep it up!! read more

Friendly and prompt service. The cashiers are nice and great tasting wings that won't empty your bank account.

One star only because it doesn't allow 0. Worst customer service and they mess up the orders 50% of the time.

Definitely better quality than the "other" big name wing place in town! Even though the sauce variety isn't as vast, I feel that it makes it easier to order, and faster to find a favorite! The prices are reasonable for the amount of food you get, so I will definitely be coming back! read more

Honestly if Devon isn't working the front I don't even like coming in. His customer service is AAA. Foods good too, but good customer service keeps me coming back read more

This Wingstop is always clean, normally busy, but a great stop for quick, tasty wings. I usually order the original hot wings and have always been satisfied. Their fries are great and portion size is more than enough. Hickory smoked BBQ & the Parmesan Garlic are also good choices. read more

They botched my order. Got a bunch of disinterested little kids working here. Food comes drenched in oil. They botched my order leaving out my daughters chicken fingers and the kid manager never got back to me as promised. Im not the only one with a problem as you can see from the ratings. Go to another location. read more

These guys are ALWAYS good and generous. But just a heads up, they're hours have changed. They are not open until midnight anymore. read more

Wingstop - Hours are: Sun-Thur 11:00am - 10:00pm. ;...Fri - Sat 11:00am - 11:00pm - Chicken Wings Near Me - Simi Valley, California

We were so excited for WingStop to open here in Simi!! It is my family's favorite wing place. Unfortunately it only took one trip to realize whoever opened shop acquired poor management and lackluster employees. Ordered online and arrived at the store 10 minutes after the pick up time, only to wait an HOUR longer for my wings. Watched 3 different people get refunds and walk away because they just did not have that much time to spare waiting. After complaining twice and finally getting my wings, walked to the car and checked to find they had the wrong order in my bag. Another 20 minutes later and I was finally free with our dinner. The consolation offered by the shift leader? A free ranch... no thanks, keep the wings and I'll take my business elsewhere. Save your sanity and go to buffalo wild wings down the road. read more

First time here....and last. The cashier was nice and walked me through the pricing and types of wings, sauces, and etc. After waiting (I ordered mine to dine-in) I got my order in a to-go bag. Hmmmm...okay, no biggie. I got the boneless wings with two sauces: Hawaiian & the garlic/ parmesan, fries, and a drink. The chicken nuggets (that's what they are) were undercooked and slathered with a tasteless "Hawaiian" sauce (what exactly does 'Hawaiian' taste like anyway? Pineapple? Teriyaki?). The garlic/parmesan ones were pretty good, if not for the undercooked chicken. The fries looked good, but were WAY over-spiced and over-cooked. Sorry, won't be back here again. read more

It's Super Bowl Sunday. I come in to put in my order at 11am.. Pick time is 2:45. I get there late at 3:00pm. I'm told that they're behind on orders by about an hour. I'm okay with that. I understand. It's SB Sunday. Of course stuff like this happens and I was told to wait 30 minutes since there is 3 orders ahead of mine. I come back at 3:43pm to find out that I have to wait another 30 minutes since there are orders ahead of mine. My first question is: so you're telling me that within the last 30 minutes, you guys added more orders before line which is already late or is your team or 10+ only capable of doing less than 3 orders per half hour...? Mind you, I've never had a problem with other Wingstops. I like to think that I'm reasonable. Maybe I'm not. It's simply unacceptable. One of the managers ended up giving me 5 sides of ranch because that definitely makes up for everything.... So I leave with the wings eventually. Put them in my car... One of the containers wasn't closed. Fries container was also not closed. Now my backseat of my 2018 car that I bought on 1/7/18 is stained with bbq sauce. Part of me wants to smash their store windows in anger but I refuse to go down that road. read more

This wing stop is the worst wing stop we've ever been too. They must train their staff to skimp the sauce to save money and overcook the wings. We've NEVER gotten a normal amount of sauce on our wings. And we've asked. We've come here on and off for over a year and for some reason every time it's the same way I don't know why we even try. They are very hard to communicate with and unprofessional, not taking customer service seriously. Rude kids basically. read more

The food was good but what impressed me was the service not only was the cashier kind and professional but the order came out fast and even the cook came out to deliver the order and made sure everything was accurate read more

Wingstop is my favorite franchise for any hot wings they are the best. I know this location is new so I do not want to bash them because I'm glad they have moved into simi. But upon ordering my food on my lunch break I was told it would be a 15 minute wait, well 45 minutes later my lunch was coming to an end still no food. I proceeded to go and ask for my money back where the lady didn't want me to be so quick assured me my food would be out in a few more minutes. That wasn't even the bad part tho I then got who must have been running the kitchen line who was completely rude! Told me if I want it fast order online. The wings I ordered weren't the right wings. But on a plus note we're still really good. Just hope the staff gets a hang of making quick and efficient. read more

If I could give this location zero stars I would.. every time I come here the service sucks and wait time is crazy stupid. they have one person taking orders in house and phone orders. Now that I'm used to dinning in and waiting forever for food, my boyfriend and I started to call in our orders. Today we called in our order at 8:00. They said 20 minutes, we show up at 8:30 knowing they take longer then the time given. They lost our order. We didn't get food until 8:50.. i love wingstop. The food is great. This location needs help. read more

Alright, the food is good, i really like the lemon pepper flavor. The only reason I'm giving this store a 2 star is because of how long the wait is.. The staff is nice it's just they take so long to prep and i noticed that they talk too much while working. read more

Back up to 5! Hard work for sure paying off. Wings are amazing!! Perfectly cooked and wait times are so much better. Pleasantly surprised at the pride shown by everyone at this location!! I'll be back tomorrow, I'm sure :) read more

What a beautiful establishment! I had such a great time on 'Super Bowl Sunday', everybody was so attentive food was delicious! 'Lemon Pepper Chicken' soooo YUMMY! read more

I decided to give this place one more try after my first experience being when they first opened, I'd hoped that they would be better and faster. NOPE! Register service was fine and was told 15 minutes. After 15 minutes I assumed okay no biggie probably just waiting for a few little things.. NOPE! There was 5 people standing at register and only ONE person cooking. I saw my food sitting there and everyone's order who came after me was already given out. Two workers came in and went straight to cooking and didn't even wash their hands. I won't be coming back since when I got home my food was cold, drowning in sauce (looked like soup), and put the wrong sauces. read more