About what I expected. Wings were a bit dry. But the drinks were good and our server was great. Also a bunch of large TVs all over for watching sports. They definitely need to do something about their bathrooms - they're in need of cleaning and updating. read more

Why do I even bother giving the place a chance? My wife and I were just there for happy hour and holy crap it was dead. We asked if we could sit in the bar area, and the first server was friendly enough and said it was fine. No sooner did we sit down, did this frowny faced, disinterested female server meander our way, not even looking at us or in our direction, proceeded to walk by our table with one fell swoop and without a single word of greeting,dropped off two menus and kept on going. Like what's with the attitude?! Sorry you're having a bad day but how's that my problem? Why are you even here to begin with? And more importantly how the f#%k are you still employed here? Doesn't speak much about management either, which is why we left and made it clear why we left. Iwasn't going to chance it escalating with the possibility of a piss poor manager; don't know if that's the case, but again, don't want to chance it. How sad. read more

I came to this Buffalo Wild Wings yesterday to watch the NBA Western Conference Final game between the Knicks and Pacers, also to do their all you can eat wings with fries. Taleia was my server in the bar area and she was amazing with her customer service. She was attentive with me and kept asking me if I wanted more wings before I even finish my first plate. I got the lemon pepper sauce and medium sauce on my wings that they allowed me to mix it up which they were good. For my next round, I got medium wings again and more fries. I could only eat 16 wings and 2 order of fries until I was fill. They were not busy at all when I was here so I think it helped with the service yesterday. There a lot of parking spots in the plaza this restaurant is in and in Simi Valley they are usually less people. read more

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Isaac the bartender is the worst EVER! First off he was talking to group of people outside of the bar area. I turned to look at him to grab his attention after about 5 min of waiting for him to give me service. He then proceeded to ask for my ID which I gave to him. I asked for a modelo, so then he asked another person across from for his ID gave him a beer within 30 seconds while i was still waiting for mines, he then asked a guy about two seats away from the other guy he just served for another round of beer and he gives him his beer. He then offers the lady next to me for another round of beer to which she replies no. He then proceeds to put washed cups away all while my beer is there poured just sitting there and then decides to finally give my beer. I ordered my beer way before all those other people he offered their beers. I spoke to the manager about him didnt even drink my beer he finally brought to me and walked out. STAY Away from this terrible service! read more

No wonder this place has 2.5 stars lol Nasty food. COLD . service is not that great at all Whatever ambiance Wings and fries were very cold and still Never coming back here again read more

Buffalo Wild Wings - Sports Bars Near Me - Simi Valley, California

Really disappointing experience at Buffalo Wild Wings in Simi Valley today. We arrived at 1 PM to a nearly empty restaurant -- just three tables occupied -- yet service was slow and disconnected from the start. We ordered the unlimited appetizers, but the first round took over 20 minutes to arrive and was served cold. The second round came nearly 30 minutes later, and the portion was tiny, especially for a table of five. "Unlimited" doesn't mean much when the food barely comes out and takes that long. This was during lunch hours, when people are on limited time and need to get back to work -- the delays were unacceptable given how empty the restaurant was. Refills took 10+ minutes, and no one checked on us during the meal. When we asked the server about an allergen, she casually said "I don't think so" and never followed up. That kind of attitude made me seriously question how careful they are with other things. I also clearly requested no ranch on my plate -- emphasized it -- and it still came not only with ranch, but spilled across the plate, soaking into the food. Just careless. For nearly 20 minutes, we watched staff walk past a visible mess on the floor without cleaning it. It wasn't until I took a photo that someone finally addressed it. That said a lot about how little attention was being paid. Toward the end, one staff member did try to help, but it was too late to recover the experience. She offered to-go drink refills, but mine was never brought out. I've been dining out for over 30 years, and this was easily one of the worst restaurant experiences I've had. Not because they were overwhelmed -- they weren't. But because they simply didn't seem to care. read more

Buffalo Wild Wings - This mess sat for over 20 minutes during lunch in a nearly empty restaurant. Staff walked by and ignored it. - Sports Bars Near Me - Simi Valley, California

Wow, we won't be back to this location! We usually go to Northridge, Sherman Oaks, or Oxnard. We tried the Simi location and had terrible service from management. Our server was great but..we had an issue with our mango habanero sauce and sent the wings back. No one (manager) ever came over to say anything, ask anything, or just have the normal customer service a restaurant should. After getting our receipt I noticed the wings (we didn't eat) were still on there. I asked if I could speak to the manager to get them off the check. Manager never came out and the server gave me a new receipt with the wings off. She said he approved it so I took them off. I thought wow, he couldn't even come out to acknowledge?!!! Crazy. I've worked in customer service and management for over 20 years. I know simple training and you should always acknowledge customers if there's an issue. read more

Ordered for pick up twice already got a bundle deal of traditional wings. They have very little sauce, but thats not even the worst part, they are very hard and stale as if they were 3 days old. They need to improve on them and also one ranch?? Last time we got 3, how are you going to give a bundle order just ONE ranch. read more

Buffalo Wild Wings - Dry wings - Sports Bars Near Me - Simi Valley, California

Hire more staff. Your entire patio is empty, and you've got at least 16 empty tables, yet there are people here who have been waiting to be sat for over an hour. This has to be extremely poor management. read more

Buffalo Wild Wings - Lots of people waiting - Sports Bars Near Me - Simi Valley, California

The only reason why it's a one is because at least the food was good, nothing special but the horrible thing was the service! The service took forever, forget some food, and didn't check up on us? Took me 30-35 minutes to get a refill on soda! Don't recommend, better places in Simi. read more

Wings, Beer, Sports on giant screens and a friendly staff, what more can you ask. Buffalo Wild Wings have great wings as well as burgers and other options, great bar food overall. All kinds of beers on tap and a casual fun atmosphere. Great to get a quick bite or hang with friends to watch games, fights, etc. I like all the sauce options they have, mild to very spicy and everything in between. Lately my preference has been Thai Curry, but try them all. I have tried some of their spiciest wings, typically the spice levels are not that bad for me, the spice levels claimed seem much more mild usually, but the one I tried before, can't remember the name (maybe the Blazin' Knockowas very hot; too hot for me, so be warned. This was prior to me changing gears to lower Sodium options. This location is never extremely busy (lunch time), which is great so you don't have to wait, part of the reason I like this location. But hope they are busy enough overall at other times of day to have a healthy bottom line. This location is at the Simi Town Center right off the 118 freeway, so really easy to get to and in and out of. Large parking lot in front, so no worries about parking either. Today's offering, Thai Curry/Desert heat dry rub Bone-in (of course) wings, salad with blue cheese, carrots/celery and a Mountain Dew. Yum! My new go to is naked Tradition wings, (pictures) Salad with oil and vinegar, celery, carrots, no blue cheese and unsweetened iced tea. Much better overall health wise, but only so far as we are talking fried wings. I do love the sauces and blue cheese, but not the greatest for you. Enjoy! read more

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Came in around 5:00 sat down and a employee noticed me but took 10 minutes to get the menu. Me and my friend ordered our food . Took a decent time around 15 minutes. Food was warm but no sauce on the wings. I ordered a basket of fries but came out with wedges . I clearly ordered the right thing but that's okay he must've heard me wrong . read more

I was excited cause it's been a bit since I've been to BWW. The service was slow and forgetful. I was looking at my house drink sitting at the bar, the place was not busy. I think the bartender noticed me looking at the only drink on the counter, he asked a different server to bring it to me. *I'm still waiting on my mustard. *I ordered large fries. I had to remind the waitress for them. The fries came once we were done with our wings. The wings seemed to be over cooked. Very dry and not enough sauce. I thought of ordering a second drink, I went with a Diet Coke instead smh. The server was a younger Caucasian girl. read more

This was a clean BWW. Staff was friendly. Food was good. The music was a bit loud though. I'll go back

Wings better than wingstop. Got the bogo deal of 12 wings for $12. Service was good when we had it... kinda took a while for food and pick up check. Filled up our water tho. read more

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Worst customer service ever ! 5 minutes to be sitted and 15 minutes waiting for the server. Guess what? no one showed to the table. read more

Kiara was a goat and made the whole experience amazing give Kiara a raise !!!!!!! Food was amazing and I would give it a 6 out of 5 stars if I could read more

Came here this past Sunday with my fiancé and we had the most greatest time! Myra was such a lovely bartender. Our wings and appetizers were hot and delicious and the drinks were excellent. Myra made sure we were well taken care of and definitely made the experience. We will 1000% be coming back to this location, definitely beats all other BWW locations. read more

If I could give 0 stars , I would. The service here is already not as good as it is, but this time just added the cherry on top. We sat there for almost 30 minutes waiting for our order to be taken, we gave our server Keara some grace because she had a couple of tables, but when she came to our table she gave us so much attitude. We felt super uncomfortable even trying to put in an order because we felt like we were doing something wrong just by doing so. We ended up canceling our order and just walking out. Keara made our experience definitely our last. I'm sure this place would thrive without servers with an attitude like hers. read more

It was lunch time. 2 people on the bar, 2 table and my table party of 2. Not crowded at all. It's my first time to dine in in this location. It's kind of sad. The server wasn't friendly. I can tell she's tired. I feel bad for her. I'm getting the all you can eat boneless nuggets. It came with fries and 2 sauce cups of dressing. The first batch, you get 10 pieces. After you almost finished. 1 or 2 piece left on your plate, she'll come around asking for the next round. Next round, 6 pieces only. Carrots and celery are not served if not asked. The boneless weren't hot. Nor the sauce. The one in other location, came in hot and freshly fried and coated with sauce. Because it was lacking of the heat, my habanero mango didn't hit the spot. It's cold. Less kick and salty. My second boneless, 6 pieces of Honey Bbq. I took 1 piece and I'm done disappointed. Really. I think, the boneless has been in a warmer for quite sometimes. It's dried and a little warm to the touch and the heavy smell of the vinegarette on the BBQ sauce really killed my appetite. Saw a group of 5 people walking in and wanna order the all you can eat. I almost tell them no. . I'll come back next time and get my regular. Not worth the $20 ayce boneless. Sounds good but please skipped it. read more

The girl up front was SUPER rude, and next time you order from here, make sure you get extra fries!!!! Wtf is this?! Now I remember why I never order from here. Not ordering from here ever again. read more

Buffalo Wild Wings - Sports Bars Near Me - Simi Valley, California

45 minutes to get our food!! Others being served that came in after us. No stopping at our table to update us or tell us sorry either. Food was good when we finally got it. read more

Came to this location to with my family from outside the states to have a drink but were told we could not drink without a U.S ID. Make that make sense? So I guess tourist are not welcomed here even with a VALID ID. I have been to several restaurant with family from outside of the states and it has never been a problem as long as the ID was valid. Very questionable and would even go as far as saying it's a little racist that it was a problem with four people of age come in and two are not served just because they have no ID from the United States. Food is not even worth it. Came for drinks only and immediately left read more

Service not good. Every time I've gone you can't find anyone that works there. Waited 10 mins before you see anyone and they proceed to ignore you. No one will Seat you. Unfortunate because this is closer to me. I'd rather go to Northridge when I carve chicken wings read more

I've had but two good experience at this location and the only reason I return is because I have hopes that the food will taste good. My first and second were when dinning in the restaurant. The food came out quick and it was warm and service was good. But the other terrible experiences have been when ordering online. Each time we pick up the fries are so stale and hard. Not crunchy but hard like when you take a bite you need to pull a piece. Wings typically they get the wrong order. The chicken has almost no seasoning. It's not that we arrive late to pick up the food because we don't. We even have to wait longer than what the wait is. If we order different orders of fries some fries have almost nothing inside the box. Like it's so obviously that the type of service is so wrong. Like I can't understand how the service is so ghetto and low. I am so disappointed at this location they need to get it together and work on their orders. They need to go to the way it use to be. Otherwise, close the location or get new employees. It's terrible. read more

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It really depends on your preference of wings? I think the wings are a bit too small for the price it's given and the seasonings are still a bit bland. I just don't feel like I'm getting my money's worth here. But I definitely would good if I have a big group and need something that would please everyone. We usually do takeout and the food is usually cold which is unfortunate and staff is maybe 50/50 on timeliness. read more

This place was absolute trash. I come in today Saturday 5/10/25. Just wanted a beer and wings. Pretty simple right? That's kinda the entire business model of this restaurant. The place was basically empty, I place my simple 1 flavor of wings order just to be served cold wings. Your restaurant is dead and you're not even capable of producing hot food? Not to mention I heard the female bartender telling a customer "oh ya we just pre cooking them and when someone orders them we heat them up real quick." Wtf is the point of paying restaurant prices for fast food quality meals? Absolute trash. Zero pride in their jobs and what they do. read more

Decided to go back to this establishment after a bad experience before summer. Well as we ordered our wings I asked the waiter to make sure wings were fresh and not to drench the sauce. He assured me it's ONLY fresh every time. The wings came out in maybe 5 minutes, I was shocked because it normally takes 14-17 minutes to cook wings. And as they put them down they told me these were prepared to order. Unfortunately the Buffalo ones were drowned in sauce and the lemon pepper ones were so dehydrated. Wasn't hot at all. It took a while for the waiter to come back( even though restaurant was very empty). I showed him what was wrong, he said he'd fix it. Asked me to put drenched wings on a plate and would bring me new wings. The second order came out and was extremely small and dehydrated. The lemon pepper ones was so overcooked it tasted like it was dry cardboard. Entire batch was dry, seemed like it was cooked earlier and recooked as needed. Unfortunately that drys out any product. I asked the manager about it and he had some crazy explanation that "customers like there food dropped in oil twice to achieve very crispy skin" That's so insane, that's like coming to a nice restaurant and having them microwave your steak. Seems like a very lazy way to cook wings. When 20 wings cost $38, that's like $2 a wing thats recooked. I can get that at 7/11 for a fourth of the price. Needless to say we didn't finish our meal, explained to the manager the lack integrity for the food they put out reflects bad on that establishment. How I was very disappointed. Didn't seem like he was perceptive to making our experience better so we paid our bill and left to get another dinner before it got to late. Sadly disappointed for the second time. read more

Service was excellent fast,friendly and always checking on us. Appetizers platter was ok. Burgers and wings were good, but not the best. Ambience was good. Good place to watch sports on tv's Might return but now sure. Four stars given because of our server she was fantastic Don't remember her name, but she had tattoos. read more

Worst experience in Simi. This restaurant used to be delicious... The wings used to be spot on. However, it has been going downhill for a few years and tonight was horrendous! For a Saturday night, you would think it would be busy but no. We had a party of six and our food was delivered piecemeal with 20 minutes in between sets. Many members of our party were already done with their meals before others got theirs. Our waitress kept blaming the kitchen. However, that wasn't the worst part... The bone in wings were not edible. They were dry, overcooked, and strangely crunchy in weird places. We will not be coming back anytime soon. Sadly, we would rather order from Wingstop, who doesn't have restaurant seating, because their wings are delicious! read more

My family and I enjoy dining at Buffalo Wild Wings. Food is always great and service is fast and reliable. It's always one of the first places I take friends or family when visiting Simi valley. I came in Thursday night and have a very pleasant conversation with the hostess, Ella. She was very polite and helpful and we were sat very quickly even on a busy night. Everyone was very polite and friendly and we look forward to coming again read more

I am a regular on ufc fight nights and let me tell you, Mayra is one of the best bartenders/servers I have ever met! She is very attentive and always makes sure my order is correct and out in a timely manner! She has the best attitude everytime I come in. She makes Buffalo Wild Wings my favorite place to go for fight nights! She's amazing with my two nieces when it comes to what they need or want. Thanks Mayra keep being great! read more

Madison was terrible. My wife, child and I already had a terrible experience with this location back in January during the fires (see first review). Ricky and Joseph both had apologized for the situation and rectified everything. Joseph went so far as to offer us a $25 gift card if we'd give BWW another chance. So we waited, and then came on a night that wasn't terrible busy at all. We were both hopeful that things had changed, and were treated by kind workers at the front. Things were looking up, until we got Madison as a server. She was sweet at first and brought us our starter drinks very quickly (even returning to quickly to where we were almost at a decision of what to eat, but not just yet). Then it began. We had to wait almost half an hour before she returned to take our order (fed our baby for 20 mins with about an additional 5 min wait on either end of the feeding). The food was thankfully great, but Madison didn't come and fill up our drinks once during the meal (brought me 1 water after I'd already finished eating, and didn't bring 1 for my wife [not to mention the fact she passed by us and my empty cup of water 5 times to help the table right beside us! I literally had the cup right at the edge of the table so there would be no excuse of her not seeing it was empty])! I finally had enough and had to get up and ask the busser to get boxes for our food. Once again she continued to pass us by when I was trying to get the check. So I once again had to get up and ask the busser for the check. Madison then came running out of the back with our check, gave it to me in one step, and then right back again to the back with the next step. She didn't take a single moment to ask if I was ready to pay (literally had the card in my hand ready)! I flagged her down, just to be ignored, then I got up for the 3rd and final time and spoke to the busser to get a manager so we could pay our check and leave. After the busser left to get the manager was when she came back to take our payment. We finally were free to leave! Joseph is a great manager, but his establishment is the worst I've ever been to, simple because he keeps hiring terrible staff! There's no excuse for this kind of service (especially since she kept seeing a table right next to us at least 10 times before we left, and yes, they came in after us). The food is great, but once again service is terrible (whether you eat in or take out)! read more

Absolutely the worst experience I have ever had at a restaurant. The service was beyond terrible, and the staff made it crystal clear that they were discriminating against us for cheering for our team--while every other table was just as loud supporting theirs. Apparently, if you don't root for the "right" side, the waitresses will glare at you, ignore your table, and even threaten to kick you out for simply enjoying the game. The hypocrisy was insane--other groups were screaming, chanting, and celebrating, yet we were singled out and treated like we didn't belong. It felt hostile, unfair, and flat-out discriminatory. The servers were rude, inattentive, and seemed more interested in standing around than actually working. Drinks took forever, food came out cold, and we constantly had to flag someone down because they clearly couldn't be bothered to do their jobs. If you want to pay high prices to be disrespected, discriminated against, and wait an eternity for lousy service, this is the place for you. Otherwise, do yourself a favor and stay far away from this garbage excuse of a restaurant. Buffalo Wild Wings should be ashamed of how their staff treats paying customers. One star is too generous. read more

Mayra is the best bartender and makes our experience great everytime we come into this location! She's good vibes, laughs, and efficient with service! read more

Service is awful here and seems to be getting worse every time we come here. Don't ask why we keep coming back cause we can't figure it out either. I guess we keep hoping that it'll get better but it never does. Orders are not taken in arrival order and the servers aren't that friendly and seem to cop an attitude when you point out the failing service or bring something to their attention. We waited 20 minutes after being sat before a server came to greet us. The food is pretty good though. I will give them that. Although it does take forever to arrive too. read more

Cool outdoor space with PLENTY of parking. The service was good and there wasn't much of a wait, which was good, but the fries were served lukewarm. The waitress was friendly and the burger was tasty. Not bad but don't go out of your way ..... read more

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Every time I come to a BWW, it is always the same experience no matter the location. When we get to the front, no one is there and it takes us a while to be seated. When we are finally noticed, we get taken to a table where it's an extra 10-15 minute wait just to get our water. Add another 15-20 minutes just to find a waiter/waitress to take our order. It never fails to be this way, and this location was unfortunately not any different. You might be thinking, if the service is kinda bad, why not order online or just not go? And my answer is just, I actually really like their wings and their flavors LOL Honestly, I should probably order take-out more often but I end up with always thinking "why not just give them another chance, maybe they won't be that bad today". So basically, wings are pretty good and service is usually pretty bad. Come at your own risk I guess HAHA read more

Buffalo Wild Wings - Sports Bars Near Me - Simi Valley, California

Should have read the reviews. My All American Burger was amazing. Sadly that's where it ended. Fried were cold. Husbands weeks were like warm at best. My straw was sealed on one end, asked for another, never got it. Just a sub par experience. read more

The BWW Guest Experience Team sent me an email on Sunday June 6th at 10:23a.m from BWW@qualtrics-survey.com and I did the survey. They asked if I wanted be contacted. I said Absolutely! (4) Days Later NOTHING. 0 Calls 0 emails 0 text messages There is ZERO ACCOUNTABILITY at this store with the MGR Hilda Hunter, GM Rocky Rock and even Corporate. A damn shame. I've still not received an apology. Apparently Hilda's mantra of blaming being "short staffed" and "Not My Problem" is actually the mantra of B-Dub's. read more

Buffalo Wild Wings - Nachos - Sports Bars Near Me - Simi Valley, California

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