I came in on a hectic night with the line out the door. While waiting in line, a customer cut in and walked up to the register, asking if he could be served sooner because he was only getting breadsticks. The cashier began ringing up his order as if a line of people weren't waiting. I ended up expressing my frustration and the cashier just ignored me. I decided to just leave and informed corporate about how bad their staff is at this location. Idk if it was out of hatred or discrimination but the ignorance, lack of management, and poor customer service was disgusting. I still remember this even though this happened a few months ago... Wingstop pls improve before the cost of poor service gets out of hand. read more

I was in the Durbin Park area for an appointment and decided to stop here afterwards to pick up some wings for dinner. I am so glad I did because everything tasted great. They have wings, boneless wings, tenders, sandwiches, fries and veggies. The cashier/manager, Angela, told me they currently had a 30 wings for 30 dollars special so I decided to go with that. They offer about 11 or 12 flavors of wings. I went with the original hot, garlic parmesan and the smoky bbq. All three flavors tasted great. I also got an order of the fries which were real potatoes and delicious. I went with the blue cheese dressing and I think it was the best I have ever had. It had a garlic taste to it. They have six tables for dining in, but also do a great amount of takeout orders. Service was fairly quick and friendly. read more

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Bad experience. Got 3 tenders combo and my tenders all were uncooked. This is very disgusting! read more

Wingstop - Chicken Wings Near Me - St. Johns, Florida

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Very clean location with great service. The cashier did an awesome job and was running around staying busy and keeping the place spotless when there were no customers to help. That guy needs a raise! The wings were hot crispy and fresh with a good amount of sauce. They also were ready quickly! We got a variety of flavors: Original buffalo, garlic parmesan, mango habanero, and cajun. The mango habanero is my favorite flavor, but they were all great! Fries were also fresh and hot with plenty of seasoning! Wing stops here in Jax can be hit or miss, but this is definitely a good one! read more

Wingstop - 20 boneless wings and large fry - Chicken Wings Near Me - St. Johns, Florida

Service was polite - despite dirty tables, the guy at the register came over as I was trying to clean one and took care of it. Food came out relatively quickly, too. Wings were fine - a bit saucy for my preference but cooked well; original tasted good, spicy Korean was...well...spicy - more so that I expected. Smoky barbecue was both smoky and warm. Garlic parm was a little bland. Fries, while cooked well, had the oddest seasoning. Even over salt, I tasted sugar in what I think was supposed to be a bbq seasoning. I ate only enough to cool my mouth with the ranch dressing. The ranch was good. Despite having tables, this is solidly in the takeout zone for me, should we decide to try again. Prices weren't awful, either. If you love wings, especially super saucy ones, I say go for it. read more

Oh i'm so glad we live near a good wingstop now. The ranch was consistent and GREAT how it should be! We ordered 20 boneless wings in garlic parm, original, mango habanero and cajun. Very meaty ! Awesome breading. These are perrrfect ! Also ample sauce and seasoning. Service is awesome. It's also so clean and tidy in here ! This will be our wing stop. read more

Sold me wings that weren't cooked all the way through and frozen in the middle. Horrible waits and poor customer service consistently. Avoid this lotion at all cost until they are out of business or get new management. read more

First time I've been to a Wingstop in a decade. It was packed and you can quickly see why....things are very fresh, and they cook it AFTER you order it seems. Over the last 5 years Buffalo Wild Wings has really fallen off, but WINGSTOP is crushing it. They've gotten better, imho. I'm looking forward to start rotating it in again. Delicious. One thing to note - orders take awhile...just plan on it. Worth the wait! read more

This is the third time I've had an issue with the same Wingstop the employees are OK however, the order is never correct. I'm not understanding how someone can mess up an order when it's written right there in front of you, but this is the third time we have not gotten as many wings as we've ordered or last time we were missing all of the ranches and the french fries and didn't even get the right amount of chicken Again. It just doesn't make any sense to me and I've tried to contact customer service but they are hard to get a hold of and so I would just never recommend this Wingstop. read more

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We have been so excited to try Wingstop for the first time ever and finally today we were in luck! We stopped by during lunch time. We arrived at 11:45 and had our order submitted within minutes for dine in. I ordered 3 Hot Honey Tenders Combo w/Fries My husband ordered 3 Cajun Tenders Combo w/Fries. I had read previous reviews on social media so I decided to take a look at my watch when the food was ready. It was ready by 12:20 which I thought was great! When we walked in there were only 2 other people there but by the time we left all tables were full and plenty of to go orders were being taken. My order came out perfectly. My husband feels like he ended up getting the original hot b/c Cajun should have been in the hotter category and his was not spicy at all. We think they didn't put the cajun seasoning on top. But it was still very good. The fries were cooked perfectly and some of my favorites with a great seasoning sprinkled on top. I absolutely loved my hot honey ones and the flavor really lived up to the hype as did the slight spice level. I'm usually a hot chicken type gal so not as spicy as I like but I knew that going in from other reviews. They were pretty salty but again I knew that going in so just calling out for others that don't know this flavor. The total for 2 combos with tax was $24.59 which was great for the amount of food we received. The drinks were large and refillable in nice plastic cups. We dealt with two of the employees. They were both very nice although one was obviously still training (this location just recently opened so we went in with grace and understanding). We were greeted the second we walked in the door and told to have a nice day when we left. I cannot wait to try other flavors and next time I would order traditional wings as the tenders were too filling with the size and breading. But still very good. I don't ever eat ranch but everyone raves about the ranch here so I tried it. I'm still not a ranch with my food kind of gal but it was very good. We will absolutely be back!! read more

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6-18-25, regarding Wingstop at St. Johns Durbin Pavilion Dr I ordered online with a quoted pick up time for 16 min. Ended up having to wait over 40 min. After waiting I discovered 1/2 my order was missing! Called the store and was on hold for 27 min with no one picking up. Second call immediately put on hold again. I hung up after 8 min. THIRD call I actually got an answer and will be refunded $14.99 for the missing food. I should have been refunded the cost of the entire order. I ordered our dinner at 6:34. It is now 8:27. Two hours wasted and I still have no dinner! Terrible service! Online order #7436687605 Check: 120090 read more

Waited over 40 min was told it would be 18 min. After getting my meal and walking out driving home I find my order was short a whole entire meal for my children. And one of the other meals was not made correctly. This place is run by a bunch of children.... Will never come back horrible service!!!! read more

Food was mediocre. Cheese fries were soggy. Hot honey tenders flavor was gross. Took over 40 minutes for 6 tenders and fries. Tables were not wiped between guests. Several syrups in the soda machine were out. The cashier seemed irritated and moved WAY too slow for the amount of time she was quoting people. I get that this location stays busy but I'm sure something can be done to make it more efficient. This is the second time we've waited too long for mediocre food. We won't be giving it a third chance. read more

This was the first time I've been to a Wing Stop in years. I ordered online, the service was quick, and the food was good! I'll definitely try it again. read more

Horrible service and undercooked wings. Needs new management/ownership quickly/desperately.

Wings were great as always, fries are the best and the only way they should be made(fresh cut), not the frozen crap other places give you. Places is new and still clean. The guys onsite took care of me read more

Today around 5pm my son and I visited this location. It was our very first Wingstop experience we wanted to see what the TikTok hype was about. let me just say, the employees and management there were nothing short of excellent. The young lady who took our order was very patient and helpful, even brought us free fries to our table for the long wait. The manager came and brought my 1 year old daughter a free brownie too. We didn't rush our meal, as the company of the employee who took our order was very nice. She took her break at the table next to ours. I wish I got her name, but she did say she's normally at the Orange Park location. Great job to everyone, and thank you for such a friendly dinner experience for us. read more

We wanted to give this location several tries before passing judgment. But after everything, I have to give this location only three stars for many reasons but the main one: consistency. Our first pick up order was the special with 20 boneless wings. Our order took much longer to get ready than expected and the staff didn't seem to care much. When it finally came, our chicken was very light on seasoning, in some cases it tasted plain. The second order was a quick lunch order, the chicken tender combo. This was a wonderful visit. Food was ready on time, tenders were cooked and coated perfectly. Upgraded to the VooDoo Fries and they were SMOTHERED in cheese and ranch sauce. This made me very happy to try again. Finally, our most recent trip was a disappointment. The staff was once again... indifferent if not seeming like they'd rather do anything else. My food was ready on time, but my wings were greasy and lacking in seasoning again. The worst part in my opinion? My VooDoo Fries had practically NO sauce. In fact, when I stirred it around, there were probably max 3-4 fries with anything on it. If there's one thing I despise it's paying extra for something and not getting it. Overall, I would still tell you to give that his establishment a try for yourself. Just hope you get the good food, service and staff that day and time. read more

Tried Wingstop via delivery today for the first time. I had the boneless wings in Louisiana and Hot honey which are both dry rubs as well as fries and fried corn. The food was overall pretty good considering delivery. The Louisiana boneless wings have a great kick to them, very similar a Cajun rub. The hot honey were ok, they need more flavor less salt. If they just drizzled some hot honey over the top they would be amazing. The chicken itself is super crispy and well cooked with a decent bread to meat ratio. The fries were a touch soggy but again delivery so not a big issue for me. They are fresh cut and have nice sweet and salty seasoning on top. The fried corn on the cob was excellent. It's seasoned with what tastes like the Louisiana dry rub. Lots of flavor and a touch of heat. I also received a side of Ranch and Blue Cheese dressing. Worth mentioning as they are both homemade and very good! Wingstop is a nice addition to the Durbin area and I look forward to trying it again. read more

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Picked up the 6 wing meal deal and fried corn last night. The Sweet Chili wings were very good, (ate them 1st). Can't say I enjoyed the Garlic Parm wings much. I opened the container to find the 3 wings floating in oil. I sipped off as much oil as I could but just couldn't stomach them. The fried corn was okay. IF I plan to go back (probably not), I'd get the fried corn without the Cajun seasoning. I will say that my Sweet Tea was delicious!! If I want wings, I'll either cook some up in my air fryer or stop elsewhere, sorry. read more

Super crew. Have ordered online for a few months. Once an a while the order is incorrect but the crew always makes it correct with some sort of added perks. I recommend Wingstop for-the taste . Give them a try. read more

The micro wings weren't worth the 50 minute wait Felt bad about getting mine when I did because another patron had been waiting for a hour and a half and still hadn't gotten her order read more

Walked in to pick up my order and notice there is literally food trash from other restaurants laying around where the fountain drink station is.. both drinks were flat and didn't have any flavoring.... For as many employees as I saw in this establishment it's embarrassing that the front area was a true dumpster disaster!!! I will not come back to this place ever again what an atrocity!!!!! read more

55 min wait horrific service most employees on phones and then wing stop had the audacity to give people how only waited for 30 minutes siting right behind us free brownies i asked if our food was almost ready and they ignored me TWICE read more

TERRIBLE, cutomer service sucked, I waited for an hour for a fry and 3 tenders, workers were rude, the tables were dirty, the bathroom didnt have toilet paper, the workers did not care the floors were sticky ABSOLUTELY TERRIBLE read more

Wife and I came in before a movie. It was a little busy with call in orders. They told us it would be maybe 40 minutes and it was 20 minutes to get our order. They are improving customer service since they are new. Best wings in the area. read more

The restaurant was filthy, although busy.. wings were good but small, the fries were cold and cooked in really old grease! When I asked for an ice water they handed the empty cup to me without telling me the water on the coke machine was broken..when I asked if they could fill my cup from the kitchen, I was told nope they have no water..manager simply said they've had no water for two days...won't be back ! read more

I ordered 20 wings with 2 flavors to go, but when I got home, I discovered they were all the same flavor. I called and was told to come back for the other 10 wings. However, when I returned, the employee claimed that I had made a mistake while ordering online and said he wasn't replacing the other 10 additional wings. How do you tell a customer to come back and then say NO, it was your mistake sorry but not sorry. Piss poor customer service and attitude by the only two employees in the building. 4/25/24 @ 8:45pm read more

They close at midnight and refused to serve me at 11:05pm. They claim they closed at 11pm for that particular night, which obviously means they aren't interested in working and would rather play around outside as they were doing. Strong move for a new location. read more

Waited 90 minutes for an online order after it was to be ready. Absolutely the worst French fries I have ever had. Soggy, tasteless. Boneless wings were 50% breading. $45 down the drain. We won't be back. read more

i went to get food and NAVIYA the lady that take my order was rude and was being racist , i went with my family and we talk spanish and she was talking to me with a rude tone and making me ugly faces read more

one of the girls at the register had an awful attitude, never have been the one to complain but her attitude alone makes me not want to come back to this location. read more

very slow. cashiers have nasty ass attitudes. and give guest nasty looks. it took a lot time to get one meal. ridiculous.

ordered 2 things and took 24 minutes. many people got their food before me, even when i ordered before, and they messed up many orders.